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Making a Payment for OnTime

Click here for instructions on how to update your payment information and preferences.

Follow theses steps to make a payment for OnTime services:

  1. Start the OnTime Management Suite program and log in.
  2. Select the Account tab and choose Make a Payment.

    Make a one-time payment for OnTime services.
  3. The resulting window will display the current account balance. The fields will be automatically populated with the last payment information used and the payment amount will be set to the current amount due.

    Make a one-time payment for OnTime services.
  4. Verify that all fields are correct. When you are ready to submit your payment, press the button labeled Submit a One-Time Payment Now.

If a Payment Cannot be Made

If a payment is not made by the due date, an account’s service may be suspended. If this happens, a restoration of service fee may apply in addition to the payment of the balance in full. This fee may also apply if your bank rejects the payment information used for the automatic, recurring payment.

If you need to make arrangements for payment on an account, please contact us at


Thank you for using the OnTime courier software system.

This morning at 10am a customer requested a specific change to the layout of our invoice. I tried to figure out how to make it work but could not. A few emails back and forth with OnTime customer service and by 2pm it is customized for me. All I had to do is upload a template for that customer and now all their invoices fit their needs. Thanks!

Zach Woody | Dash Delivery, Inc.