Follow the steps below to close an open invoice by receiving a payment equal to the balance due on that invoice:
- Open the OnTime Management Suite.
- Click on Billing.
- Click on Invoices and locate the invoice(s) to be closed.
- Under Tasks on the sidebar to the left, click on Receive Payment….
- From the resulting Payment screen, select the Customer from the drop-down menu.
- Check the corresponding box for the desired invoice.
- In the Amount field, enter the number that appears under the Amount Due column.
Note: You may receive payment for one invoice at a time.