At times it may be necessary to adjust the total compensation that a user, such as a driver or a dispatcher, receives on an order. Manual adjustments can be made to user compensation using the steps outlined below.
- In OnTime Management Suite navigate to the Tracking view.
- Open the order that needs an adjustment to total compensation.
- Navigate to the User Compensation section of the Order Details window that appears.
- Click the desired icon located at the top of the User Compensation view. These buttons make it possible to add either a fixed amount of currency or time, which can be assigned to a user acting in the role of dispatcher or driver.