How to Manually Add User Compensation to an Order

At times it may be necessary to adjust the total compensation that a user, such as a driver or a dispatcher, receives on an order. Manual adjustments can be made to user compensation using the steps outlined below.
  1. In OnTime Management Suite navigate to the Tracking view.
  2. Open the order that needs an adjustment to total compensation.
  3. Navigate to the User Compensation section of the Order Details window that appears.
  4. Click the desired icon located at the top of the User Compensation view. These buttons make it possible to add either a fixed amount of currency or time, which can be assigned to a user acting in the role of dispatcher or driver.