How to Assign an Adjustment to a Customer

A percentage-based premium or discount can be applied to each customer within OnTime Management Suite. Once an adjustment is assigned to a customer, the total cost of all orders submitted by that customer will be either increased or decreased.
Follow these steps to assign an adjustment percentage to a customer:
  1. Open OnTime Management Suite and navigate to the Customers view.
  2. Open the desired customer record.
  3. Select the Billing view.
  4. Enter a negative or positive value into the Adjustment field. For example, a 10% discount would be entered as "-10".