Proof of delivery signatures can be included in delivery emails that customers receive by including a special tracking link with notifications. When clicked, the link will load a web page that shows the delivery details, including signature images.
To include the appropriate tracking link with a notification, follow these steps:
- From within OnTime Management Suite, click on Workflow Notification Designer at the top.
- Open the desired email notification.
- After clicking the position within the body of the message where you would like the link to appear, click the button labeled Insert Special Field.
- From the Order context, locate the field labeled Order Detail Link.
- Click OK to insert the special field into the message. This special field will be converted into a unique link when the message is sent. This link will automatically display details of the order related to the message.
- Press OK to save changes to the notification.