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OnTime Software Release Notes

This page documents many of the additions and changes included in recent updates made to the OnTime software.

Released: 2/19/2016

  • Enhanced: Upgraded application encryption.
  • Resolved: An issue that could result in a certificate revoked error within QuickBooks Pro.

Released: 12/26/2015

  • Enhanced: Additional OnTime Extension (COM API) features.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/30/2015

  • Resolved: An issue that affected randomly generated tracking numbers when importing orders from a file.
  • Resolved: An issue that resulted in the tracking view jumping vertically when the list was refreshed and grouped at the same time.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/15/2015

  • Resolved: Issue resulting in a red X appearing in the tracking view when grouped by a column and modifying rows.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/21/2015

  • Resolved: Issues affecting calculation of fastest and shortest map routes.
  • Resolved: An issue resulting in a red X when attempting to group the unbilled orders list or tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/14/2015

  • New: Ability to group the tracking view by customer, collection location, or delivery location.
  • New: Ability to show or hide limited user accounts in the Assign To list when assigning an order from the tracking view.
  • New: Vehicle type required field has been added to the field list under both standard and simplified invoices.
  • Enhanced: New modal warning when too many open order entry tabs might result in a condition causing an error to appear.
  • Enhanced: Improved distance calculation to be more consistent when choosing shortest or quickest route options.
  • Resolved: An issue resulting in a red X when attempting to group the unbilled orders list.
  • Resolved: An issue resulting in an error of "Too many sessions are open" for some users.
  • Resolved: An issue that could result in OnTime Management Suite or OnTime Dispatch from fully starting on some PCs.
  • Resolved: An issue where zone recommendations based on postal codes were case sensitive.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/11/2015

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/4/2015

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/31/2015

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/29/2015

  • New: Ability to export Business Statistics chart data from the Reports view.
  • New: Ability to print any of the charts in the Business Statistics section of the Reports view by right clicking on the chart.
  • New: New column available under the tracking view of OnTime Management Suite and OnTime Dispatch: Total User Compensation will show the total amount of compensation calculated for all users associated with the order. This will not include compensation tracked within the time sheet for time clock sessions and odometer readings. Such calculations are available via the Time and Activity reports. This column is not displayed by default.
  • Enhanced: Windows 10 compatibility and performance improvements.
  • Enhanced: A new option to disable the warning that appears in the order entry screen of OnTime Dispatch when the due date offset is not valid.
  • Enhanced: Performance improvements across OnTime Management Suite and OnTime Dispatch.
  • Resolved: Issue under the Time Sheet that would prevent starting and ending odometer readings to not save properly when modified.
  • Resolved: Issue with transfer log entries under the tracking view details showing in UTC time instead of local time.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/2/2015

  • Enhanced: Adjusted the due date time offset in the order entry view of OnTime Dispatch.
  • Enhanced: Expanded features in the OnTime Extension framework.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/14/2015

  • Resolved: An issue resulting in orders not being automatically marked as billed and filtered from the Unbilled Orders list when added to an invoice.

Released: 6/12/2015

  • New: The order entry screen in OnTime Dispatch will now alert a dispatcher if the due date offset specified in the selected price set requires an adjustment in the current arrival windows.
  • Enhanced: The column width inside of the order entry screen’s directory drop down list in OnTime Dispatch are now customizable. These customizations will be remembered until the user changes them again. The width of the list has also been expanded to fit the width of the drop down selector.
  • Enhanced: Improvements to the privacy of the account payment information, including masking of credit card number.
  • Enhanced: Editing the height, width, and depth fields from the Tracking view now allows up to two decimal places of precision.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/18/2015

  • Enhanced: Upgraded program components designed to improve security and reliability across OnTime Management Suite and OnTime Dispatch.
  • Enhanced: A suggestion will appear in OnTime Dispatch's order entry screen to close submitted order tabs when too many order tabs are left open.
  • Resolved: An issue that could cause an error to appear when generating reports on some systems.
  • Resolved: An issue that could cause an intermittent error to appear when creating a new order.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/15/2015

  • Enhanced: Added order subtotal (before tax) and order tax total to the invoice report field list.
  • Resolved: Issue affecting subscription upgrade wizard.
  • Resolved: Issue causing application visibility problems on some PCs.
  • Resolved: Issue leading to the inability to modify price modifiers from the Options tab of the Tracking view when the modifier has a custom amount multiplier.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/8/2015

  • Resolved: An issue with QuickBooks licensing that would prevent connections to QuickBooks.
  • Resolved: An issue that would prevent rebuilding of the data file to complete successfully.
  • Resolved: Fixed a typo that would appear when seeding the sequential tracking number.

Released: 4/7/2015

  • New: Setting that allows users to change the billing status of an order. This setting can be found under General Options > Billing and affects the entire account. The default value is off.
  • New: Under the unbilled orders list in the Billing view, added a Tools button with the ability to scan for orders that have been marked as billed but do not appear on invoices or to scan for orders that appear on invoices but are not marked as billed.
  • New: Find duplicates utility. This feature is now available by right clicking under the Customers or Locations lists. The utility makes it possible to create a criteria for searching for duplicate customer and location records. Criteria may include exact matches, the first X number of characters, or the last X number of characters in a field. Criteria may be compounded to create more sophisticated searches. Once a scan is completed, the utility will display the duplicates found in groups allowing the user to select and delete unnecessary records.
  • New: The ability to restore deleted users. To access this feature, go to the Users list, right click, and choose Show Deleted Items. Right click on a deleted user and choose Restore.
  • Enhanced: Improvements to the network connectivity stack between OnTime Dispatch/OnTime Management Suite and the OnTime services, resulting in faster and more reliable data synchronization.
  • Enhanced: Improvements to application startup time.
  • Enhanced: Improvements to overall performance of the OnTime desktop applications.
  • Enhanced: Improvements to the Find Distances dialog.
  • Enhanced: Improvements to the performance of the order entry screen of OnTime Dispatch.
  • Enhanced: Ability to customize the columns and view of the Directory drop down list in the order entry screen of OnTime Dispatch. Customizations to these views will be saved even after the application is restarted.
  • Enhanced: Added Earliest Collection Time and Earliest Delivery Time columns to the Unassigned Orders list in the Dispatching view of OnTime Dispatch.
  • Enhanced: Streamlined login process for OnTime Dispatch and OnTime Management Suite.
  • Enhanced: Clocking in and out in OnTime Dispatch is now handled asynchronously to improve application performance.
  • Enhanced: Current localization region is now shown under Program Options in OnTime Dispatch and General Options in OnTime Management Suite.
  • Enhanced: Improved the reliability of unbilled orders and invoices remaining in their proper states.
  • Enhanced: Orders are no longer able to be added to more than one invoice at a time.
  • Enhanced: Locked invoices can no longer be deleted until they are unlocked.
  • Enhanced: Improvements to the reliability and performance of the OnTime account subscription change wizard and payment processing.
  • Enhanced: Improvements to the Schedule window, including showing the time zone that the schedule was set in.
  • Enhanced: General improvements to the reliability and performance of synchronization in OnTime Dispatch and OnTime Management Suite.
  • Enhanced: The compensation under User Compensation tab of the Tracking view now shows split compensation for each user where possible.
  • Resolved: An issue where split compensation on an order would cause the total compensation under User Compensation tab of the Tracking view would result in a miscalculated total.
  • Resolved: Miscellaneous minor bugs and issues.

Released: 3/13/2015

  • New: Custom amounts can now be used as a multiplier in a price modifier.

Released: 3/12/2015

  • New: OnTime will now display a warning when a circular reference is found in the base price. This will help ensure consistent pricing in specific scenarios.
  • Resolved: Issue that would cause a customer adjustment to be applied to a flat rate base price before calculating the base price used for specific price modifiers.

Released: 3/11/2015

  • Resolved: Issue that could prevent saving an order when the collection arrival time was not set.
  • Resolved: Issue when saving an order from the tracking view sometimes causing the currently assigned driver to be changed.

Released: 3/10/2015

  • Enhanced: The ability to associate multiple tax price modifiers with a price set.
  • Enhanced: Performance of saving orders from the Tracking view.
  • Resolved: Issue with new route stops showing 12:00 AM after editing location arrival times from the Advanced Details view.
  • Resolved: Issue with the remaining time in the dispatching view sometimes not displaying the number of days into the future or past.
  • Resolved: Issue sometimes causing received payments applied to an invoice to not mark the invoice as paid.
  • Resolved: Issue with some orders placed on an invoice to go back into an unbilled status.
  • Resolved: Issue causing the price set editor to load slowly due to multiple zone lookup tables.
  • Resolved: Issue in the OnTime Customer Web Portal that was causing the delivery time to change on the order entry page when adjusting the collection time and service level.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/6/2015

  • Enhanced: The dispatching view in OnTime Dispatch now shows the number of days in advance an order is due for collection.
  • Resolved: An issue in the OnTime Customer Web Portal causing price set due date offsets to not be applied properly.
  • Resolved: An issue causing some route schedule configurations to take longer than necessary to calculate.
  • Resolved: Issue causing pricing discrepancy when using grouped zone lookup tables.

Released: 3/5/2015

  • Enhanced: Improved performance across OnTime Dispatch, OnTime Management Suite, OnTime Mobile Web, and OnTime Customer Web Portal.
  • Resolved: Issue with "Process All Messages Now" button under Pending Notifications not staying disabled during processing.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/4/2015

  • New: Choose the relative date and time against which price set schedules are evaluated. This option can be changed in OnTime Management Suite under General Options > Order Entry > Apply price set schedule to. Choose between current, collection, and delivery date and time. The default remains the current date and time as the schedules have been evaluated in the past. This applies to both OnTime Dispatch and OnTime Customer Web Portal.
  • Enhanced: Improved performance in the OnTime Customer Web Portal.
  • Resolved: Issue with passwords not saving properly when a new account was created in the OnTime Customer Web Portal.

Released: 2/20/2015

  • New: Option to show times on the OnTime Customer Web Portal in 24-hour format.
  • Resolved: An issue causing customer balance to not display correctly on the simplified invoice template.
  • Resolved: An issue in the OnTime API that would result in distance based modifiers to be added more than once when linked to a price set as the base price.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/16/2015

  • Resolved: Issue causing the Standard and Simplified invoice templates from uploading properly to the OnTime Customer Web Portal.

Released: 2/10/2015

  • New: Customization options for the OnTime Customer Web Portal. Choose between making basic changes or more advanced customization. Basic customization allows for changes to the title, a tag line, and a custom logo or graphic in the header of each page. Advanced customization allows for direct editing of the Master Page and CSS files. This advanced option replaces the need for FTP access to these files.
  • New: Show invoices through the OnTime Customer Web Portal. This feature can be turned on and off from the General Options and is turned off by default. Individual invoices can be marked as available online for customers to see. A standard and simplified invoice template can be uploaded to the OnTime Customer Web Portal, ensuring a customized invoice appearance.
  • New: Webhooks. Webhooks are an easy way to get push notifications. A webhook is like an API endpoint but inverted; instead of making a call to the OnTime API, you define a callback URL to which OnTime will HTTP POST information as things happen. Your callback URL can then execute code based on the POSTs. You can think of it as defining an API endpoint for your app that will receive output from OnTime. Webhooks are available as part of the OnTime Workflow Designer.
  • Enhanced: All new OnTime Customer Web Portal. Designed to be fully HTML 5 compliant and responsive for superior compatibility and performance on newer computer, tablets, and smartphones.
  • Enhanced: Additional API methods. The OnTime API has been expanded to nearly double its previous size. See the updated API documentation for more information.
  • Enhanced: Update OnTime User Guide.
  • Enhanced: Update OnTime API documentation.
  • Enhanced: Improvements to mapping in OnTime Dispatch.
  • Enhanced: Improvements to the speed of opening the Web Site Applets window.
  • Enhanced: Improvements to detection and installation of Microsoft ACE (Microsoft Access Database Engine).
  • Enhanced: General performance enhancements across all OnTime delivery applications.
  • Resolved: An issue with route stop monthly schedules that could cause some incorrectly configured schedules to not run appropriately.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 12/26/2014

  • Enhanced: Added Customer Balance as an available item in the Field list when customizing invoices.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/24/2014

  • Resolved: An issue with price modifiers of type tax and action of percentage calculation that were not calculating using the adjusted base price of other price modifiers in specific situations where a global adjustment was applied to a customer.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/18/2014

  • Enhanced: Improved compatibility with Avast antivirus.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/17/2014

  • Resolved: Issue with deployment that could result in some features, such as Quick Views, from working properly.

Released: 11/14/2014

  • New: Added the following special fields to the Workflow Designer: Order Department, Order Subaccount Contact Name, Order Subaccount Email.
  • New: Support for Windows 10 Technical Preview.
  • Enhanced: General improvements to the overall efficiency and performance of both Management Suite and Dispatch.
  • Enhanced: Adjustments and improvements to the subscription upgrade wizard.
  • Enhanced: Improvements to the Network Diagnostics tool.
  • Enhanced: Reliability improvements to the backup and restore feature.
  • Enhanced: Improvements to the conflict handling during synchronization.
  • Enhanced: Improvements to the error reporting system.
  • Resolved: An issue that could result in a circular reference when price modifier groups where placed within each other either directly or indirectly. A warning will now appear when such a condition exists.
  • Resolved: An issue that could result in the tracking view jumping to another location in the list when the list is in grouped mode and is refreshed.
  • Resolved: An issue that could result in missing search results when searching by dates of orders during daylight saving time cross over.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/7/2014

  • Enhanced: When importing orders using the Import Data feature, the name of the user performing the import will now appear in the Submitted By field of the order.
  • Enhanced: Miscellaneous User Compensation on orders has been reinstated for limited user accounts.
  • Resolved: An issue encountered when printing multiple reports from the tracking view to specific printers.
  • Resolved: An issue that could cause some mouse scroll wheels to not scroll the order entry form properly.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/29/2014

  • Resolved: An issue that could cause the history of an order to not load.
  • Resolved: An issue that caused some price modifiers with a default quantity of one to not calculate immediately.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/27/2014

  • New: Option to control if workflow notifications are processed when changing status within OnTime Dispatch under Program Options.
  • Enhanced: Various performance improvements.
  • Resolved: An issue that would not allow changes to the list of price sets linked to customers.
  • Resolved: An issue that could cause rounding on a User's Time Sheet when viewing a time session's details.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/23/2014

  • Enhanced: User option to enable or disable access to previous signatures in OnTime Mobile.
  • Resolved: An issue that would cause new customers based on the template customer to not copy selected price sets from the template customer.
  • Resolved: An issue preventing certain OnTime Extensions from functioning properly.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/19/2014

  • New: An option to make invoices available to a customer from within the OnTime Customer Web Portal. The entire feature can be turned on and off from within the General Options of OnTime Management Suite. If turned on, then individual invoices can be selected to be made available online. Customers will be able to see their invoices, including balance due even after partial payments are applied. Customer Web Portals will be updated in stages to include this feature.
  • New: If changing either the collection or delivery location on an existing order from the tracking view, OnTime will now automatically recalculate the routed distance and prompt the user to update the order with the new distance.
  • Resolved: An issue that would cause new customers based on the template customer to not copy selected price sets from the template customer.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/11/2014

  • New: An option within OnTime Management Suite to specify the output format for reports (Shipping Label, Waybill, and Bill of Lading) featured on the Customer Web Portal. Formats include PDF, XLSX, HTML, and PNG. This resolves display problems encountered with some languages, especially those that employ Uniscript. Customer Web Portals will be updated in stages to include this feature.
  • Resolved: An issue that caused some users to experience synchronization warnings.
  • Resolved: An issue that prevented certain information from duplicating properly when making copies of existing orders within OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/10/2014

  • Enhanced: Time and Activity (Summary and Detail) and Compensation Summary reports are not available to low volume limited user accounts. Limited user accounts with no more than 100 orders assigned to them within the last 30 days may use these reports free of charge.
  • Enhanced: Miscellaneous User Compensation on orders has been reinstated for limited user accounts.
  • Resolved: Issue that could cause an error to appear when creating new orders or submitting orders via OnTime Dispatch.
  • Resolved: Issues that could cause errors when saving changes to orders.
  • Resolved: Synchronization issues affecting certain customers resulting in warnings appearing in the logs.
  • Resolved: Issue where reference number and purchase order number would be overwritten by customer preference when creating a new order based on an existing order.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/9/2014

  • New: Import Data now includes user defined mapping templates. This makes it possible to map a file from a customer and then save that mapping for future use. If a similar file is submitted from the customer again, loading the mapping template for that customer will automatically map the fields as they were before.
  • New: The current balance due on an invoice now appears in the main list of invoices as well as in the invoice list that appears in the payment window.
  • Enhanced: Significant performance enhancements across OnTime Management Suite and OnTime Dispatch. Expect to see faster order entry, changes to orders, reporting, billing, and much more.
  • Enhanced: Adjustments have been made across the programs to ensure a more consistent expectation for limited user accounts. For example, because limited user accounts do not have all time and activity tracked in the same way as full user accounts, the time and activity and compensation summary reports are no longer generated for such users.
  • Resolved: An issue that would cause the order entry screen to reload possible customers with each keystroke when searching for a customer.
  • Resolved: An issue causing the time stamp for on hold orders appearing offset due to the client’s time zone in relation to Pacific Time.
  • Resolved: An issue with time clock sessions spanning more than two days not showing a full 24 hours on intermediate days.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/7/2014

  • New: Compensation Summary report. This report provides a summary of the compensation for each selected user, showing one user per line of text. This makes it easy to get a quick summary of compensation in a single report. Previously this was only available by printing separate Time and Activity reports. Access the new Compensation Summary report by going to the Users list in OnTime Management Suite, selecting the desired users to include in the summary, right clicking and choosing Reports > Compensation Summary.
  • Enhanced: The user time sheet has been refined to make it easier to identify and resolve time clock sessions that have issues which could affect user compensation and payroll. In addition to identifying incomplete sessions, the time sheet will also display time sessions that span multiple days as yellow cells. The session details window has been enhanced to show session information more clearly and to include running totals for time and distance.
  • Enhanced: The user time sheet now displays time as hours and minutes (h:m) for easier reading. A check box at the bottom of the time sheet window provides an option to change back to using decimal figures.
  • Resolved: The report viewer window now closes automatically after modifying a report via the report designer or resetting a report template. This helps ensure that the changes to the report load properly.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/18/2014

  • Resolved: Issue that could result in a subscription plan upgrade from taking place immediately.
  • Resolved: Issue resulting in an order not loading properly when previously associated company names were removed from the customer, but not changed on an order.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/17/2014

  • Resolved: Issue that resulted in multiple confirmations appearing when saving report modifications.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/16/2014

  • Resolved: Issue that would result in an error when working with orders imported without customer information.
  • Resolved: Issue that would result in an incorrect accessorial price shown on orders in specific situations where a customer adjustment amount was applied.

Released: 7/15/2014

  • New: Added ability to import and export individual report templates to a file. Previously, all report template customizations had to be transferred via a backup and restore procedure.
  • Enhanced: Loading performance of route stop lists.
  • Resolved: Issue causing an error when printing multiple bill of lading, waybill, or worksheet reports without previewing first.
  • Changed: Removed feature to add new suggestions via OnTime Management Suite under the "My Suggestions" area. Suggestions will now be accepted via OnTime Customer Support and logged for you. Changes to the status on any existing and new suggestions will still be available under "My Suggestions", with the ability to add comments. 
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/23/2014

  • Enhanced: The billing email template can now include the invoice number.
  • Enhanced: The billing email template can now use special fields in both the body and subject of the email.
  • Enhanced: Invoices attached to the billing email template now have a more meaningful file name. In the case of invoices it will appear as "Invoice X", where X is the invoice number. In the case of other reports (individual order or billing cycle summary) the name of the company followed by "Order Details" and current date will be used.
  • Enhanced: Printing various reports has been improved. Bill of Lading, Waybill, Worksheet, and Waybill reports can all be sent directly to a selected printer (instead of using only the system default printer) and printed in bulk. The last printer specified when printing each type of report will be remembered so that it's used by default the next time that report is printed.
  • Enhanced: Invoices and other reports in the Billing area can now be printed in bulk instead of only individually.
  • Enhanced: Invoices and other reports in the Billing area can now be previewed, emailed, and faxed in bulk. Multiple invoices can be selected and when emailed a verification box will automatically appear to confirm the address for each invoice sent.
  • Enhanced: Improvements to the subscription upgrade wizard.
  • Resolved: Issue in the Customer Web Portal that could prevent addresses from geocoding properly in some international regions.
  • Resolved: Issue causing the list of optional charges that can be added to an order from the Tracking view to not show in alphabetical order.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/23/2014

  • Resolved: Issue with improper installation of updated files, which could cause program errors.

Released: 5/22/2014

  • New: Option under General Options > Mapping to turn off use of previously calculated route distances.
  • New: Interface for testing email server settings.
  • Enhanced: Improved memory management and performance increases in data access.
  • Enhanced: Local data cache has been moved to the local application data folder to avoid roaming conflicts.
  • Resolved: Issue with some price modifiers not calculating against full volume of a shipment when additional items were entered.
  • Resolved: Issues related to processing some international payments.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/15/2014

  • Resolved: Standard options in the order entry form of OnTime Dispatch are now sorted alphabetically.
  • Resolved: Issues related to international culture settings when sending some workflow notifications.
  • Resolved: Issues related to trial account activation.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/13/2014

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/30/2014

  • New: Support for new trial mode.
  • Enhanced: Improvements to the Account Center.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/24/2014

  • Resolved: Issue with a linked price modifier's "required" and "selected by default" settings not always preserving when saving a price set.

Released: 1/15/2014

  • New: A new web site applet that will generate a code snippet for a log in form that may be posted on any web page and allow visitors to log in to the OnTime Customer Web Portal.
  • Resolved: Issue with automatic zone recommendations not always factoring in zones with large numbers of linked postal codes.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/24/2013

  • Resolved: Issue with new and existing addresses failing to geocode.

Released: 10/17/2013

  • Enhanced: Full support for Windows 8.1.
  • Enhanced: Vastly improved performance when deleting a large number of locations.
  • Resolved: Issue encountered when refreshing a large list of billing cycles.

Released: 10/10/2013

  • New: Notification will appear when adding new user accounts which may incur additional monthly costs.
  • Enhanced: The Dispatched By field can now be changed from the Order Details dialog.
  • Enhanced: The Dispatched By field is now displayed in the Order Details History.
  • Enhanced: Invoice templates now include items (package details) as an available field in the Field List.
  • Enhanced: Improved importing of Excel and CSV files and better detection of errors.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/17/2013

  • Resolved: Issue that would result in orders for customers with no departments to not submit if "department" had been set as a required field.

Released: 9/16/2013

  • Resolved: Issue in OnTime Dispatch that would result in switching from order entry view to other views with multiple tabs open to perform slowly.
  • Resolved: Issue with grouping deactivating in the "unbilled orders" view.
  • Resolved: Issue with specific email addresses taking an extended period on time to validate in the locations dialog.
  • Resolved: Issue with data imports from XLS or XLSX files failing when importing to user defined decimal or check box fields when the imported value was blank or an empty string.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/11/2013

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/30/2013

  • Enhanced: Improvements to synchronization when uploading large amounts of data under a slow internet connection.
  • Enhanced: The zone lookup table default value specified in a price modifier is now applied even if zones have not been identified in the collection or delivery locations.
  • Resolved: Issue that could cause an error when performing direct printing of reports under the Tracking view.
  • Resolved: Issue that would cause very large invoices to not post to QuickBooks due to a timeout.
  • Resolved: Issue that could cause some instances of OnTime to not start up properly after log in.
  • Resolved: Issue causing black lines to appear on the Start pane of OnTime Management Suite when running on certain versions of Windows XP.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/28/2013

  • Enhanced: General system wide performance enhancements allow the programs to load and operate more quickly and efficiently.
  • New: An option under General Options (or Program Options in OnTime Dispatch) makes it possible to set the preference for generating single document reports from multiple selections.
  • Enhanced: The Shipping Label, Waybill, Worksheet, and Bill of Lading reports can now be printed for several orders simultaneously; the resulting report is displayed as one document, instead of separate documents in multiple windows.
  • Enhanced: Streamlined the new 64-bit QuickBooks connector to work better across security software.
  • Resolved: Issue encountered when communicating with QuickBooks causing OnTime to display a "Length cannot be less than zero" error.
  • Resolved: Issue that would cause some OnTime custom extensions to not load properly.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/21/2013

  • Enhanced: General system wide performance enhancements allow the programs to load and operate more quickly and efficiently.
  • Enhanced: The Time and Activity Summary/Detail report can now be printed for several users simultaneously; the resulting report is displayed as one document, instead of separate documents in multiple windows.
  • Resolved: Issue encountered when communicating with QuickBooks causing QuickBooks to display a "No Disk" error.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/31/2013

  • New: OnTime is available in a 64-bit version. Both OnTime Management Suite and OnTime Dispatch are now available to run as optimized 64-bit applications, making OnTime delivery software faster and more reliable for users of 64-bit operating systems than ever before. The unified installer will automatically install the best version for your computer. Updates will automatically choose the optimized version. Of course, OnTime continues to run optimally on 32-bit versions of Windows, as well.
  • New: The Data Import feature now supports Microsoft Excel XLSX and XLSB file formats in both 32- and 64-bit versions.
  • New: Zone Based Lookup Tables referenced in a price modifier may now include a default value. If specified, the default value will be used when zone matches are not found in the lookup table or when a match is found, but the corresponding cell in the table is blank.
  • New: The price modifier editor has been thoroughly redesigned, offering a streamlined and simple interface for easier, more intuitive use.
  • Enhanced: 64-bit integration with QuickBooks.
  • Enhanced: Functional improvements have been made to the Web Portal navigation pane within OnTime Management Suite and OnTime Dispatch.
  • Resolved: Issue with a floating point error affecting some invoice totals.
  • Resolved: Issue encountered in specific scenarios when printing a route from the Routes area.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/14/2013

  • Enhanced: A one-time verification process will run at startup after installing this version. This is intended to verify existing data on the computer and will improve the reliability and speed of future synchronization between the computer and OnTime servers. The progress of this verification will appear in the lower right corner of the program. This verification process could take several minutes to complete.
  • Enhanced: Improvements to the performance and reliability of synchronization, including retries when connection timeout.
  • Enhanced: The Verify Data Consistency function now allows for more control over the process. Instead of verifying only, an option now exists to verify and update the data file with missing or outdated information. A progress bar will show actual scanning progress. The dialog is also closable, meaning that once the scan has begun it is possible to cancel and exit the verification process.
  • Enhanced: Added a function to the synchronization settings dialog that allows resetting the synchronization markers in a data file, causing the system to download data from the servers again without requiring a full rebuild of the data file.
  • Enhanced: The process of rebuilding a data file has been improved and streamlined.
  • Resolved: Issue with specific customer billing cycle schedules causing slow calculation of billing cycles.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/29/2013

  • Resolved: Issue with customer balances not displaying properly in the list and detail view.
  • Resolved: Issue with service levels not appearing in alphabetical order in the drop down list of the order entry form in OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/28/2013

  • Resolved: Issue with a user's commission not calculating properly on the Time and Activity Detail report.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/27/2013

  • Enhanced: Improvements to the performance and reliability of synchronization, including retries when connection timeout.
  • Resolved: Issues related to the refreshing of changed data in the locations, customers, and tracking view lists.
  • Resolved: Issue related to the addition of miscellaneous adjustment into the base price when posting charged to QuickBooks as separated line items.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/25/2013

  • Enhanced: Improvements to the performance and reliability of synchronization, including conflict handling.
  • Enhanced: Improvements to the performance and reliability of the the Tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/23/2013

  • New: API security keys may now be setup within the General Options of OnTime Management Suite. These keys can then be assigned to and used within applications making calls to the OnTime API. API keys make it possible to control access to an OnTime account’s API access.
  • New: Workflow notifications now support localization to specific regions, making it possible to use regional date, time, currency, and numeric formatting in email and text messages.
  • New: Option to turn on/off the checking for unsynchronized changes when closing OnTime.
  • New: Option to turn on/off the verification of data consistency after each synchronization.
  • New: Option to turn on/off the prompt to always warn if an invoice or payment has already been posted to QuickBooks.
  • Enhanced: Significant improvements to overall performance across OnTime Dispatch and OnTime Management Suite. Large lists of data will load faster and refresh even more quickly. Synchronization is now faster and more reliable. Computers with multi-core processors will see the greatest improvements to performance.
  • Enhanced: Improvements to the QuickBooks connection, which will prevent connection errors (such as the “No Disk” error) within specific QuickBooks connection scenarios.
  • Enhanced: OnTime Customer Web Portal will now log a customer out if credentials are changed or access is denied.
  • Enhanced: Multiple clicks of the submit button on new orders in the OnTime Customer Web Portal will no longer result in duplicated orders.
  • Resolved: An issue editing status labels manually and the time stamp not converting to the proper time zone.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/8/2013

  • Resolved: An issue that could result in slow billing cycle schedule calculation in specific circumstances.
  • Resolved: An issue causing specific occupied zone times to appear as AM instead of PM under specific circumstances.

Released: 4/1/2013

  • Resolved: An issue which could cause the "Home location" under General Options to be unselectable.

Released: 3/28/2013

  • Resolved: An issue which could cause OnTime Management Suite or OnTime Dispatch to crash or display a red "X".
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/27/2013

  • New: An unlimited number of user defined invoice templates may now be created in OnTime Management Suite. User defined invoice templates can be managed from the Data tab under Data File Management > Reports > Manage user defined report templates. If sharing custom invoices across multiple computers remember to backup and restore the templates to all necessary computers.
  • New: Customer records can now have a default invoice template assigned. This will cause all new invoices to default to the use of the specified template.
  • New: Bulk editing of customer billing cycles. Right click on a customer from the main customers list to access this feature. All selected customer records will be changed at once.
  • New in Beta: Route optimization and mapping features that make it possible to optimize a series of stops by geography and time windows. This ensures the best use of courier resources while still meeting the time sensitive requirements of your customers. A home location can be specified as the departure location for couriers. The amount of time spent at each stop can also be specified and factored in to the optimization. This feature is currently in beta and only available to select customers for testing.
  • Enhanced: Improved synchronization sharing when OnTime Management Suite and OnTime Dispatch are running on a single computer at the same time.
  • Enhanced: The synchronization log has been enhanced with additional information to assist in faster troubleshooting.
  • Resolved: Issue with billing cycles not working properly with specific schedules.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/14/2013

  • Resolved: Issue with certain custom reports not loading successfully after last update.

Released: 3/13/2013

  • New: Zone usage command now available by right clicking on a zone in the primary zone list. This will show a list of all price sets and locations in which the selected zone is currently in use.
  • Enhanced: When deleting a zone, the user will now be warned if the zone is in use across price sets or locations, giving the user an opportunity to correct the issue before continuing.
  • Enhanced: Improved the granularity of the progress indicator during synchronization.
  • Enhanced: Improved synchronization performance when uploading a large number of changes, such as zone-to-zone pricing tables.
  • Resolved: Issue when using the “Send customer a link to the Customer Web Portal via email” link which would cause the email to be incomplete when special characters (such as an ampersand) existed in the company name or credentials.
  • Resolved: Issue that could prevent users from generating custom reports.

Released: 2/25/2013

  • Enhanced: Performance enhancements targeting key areas across OnTime applications.
  • Resolved: The Locations list in OnTime Management Suite will now properly reflect blank zone entries if zones associated with a location have been deleted.

Released: 2/20/2013

  • Enhanced: Feature for checking data file consistency.
  • Enhanced: Improved servers for handling SMTP traffic for email and text message notifications.
  • Enhanced: Improvements to the efficiency of the synchronization subsystem.
  • Resolved: Issue with the data file backup and restore feature resulting in an "Out of Memory" error.

Released: 2/15/2013

  • New: Feature for checking data file consistency.
  • Resolved: An issue with the ampersand (&) symbol not appearing in certain labels.
  • Enhanced: Major improvements to the efficiency of the synchronization subsystem.
  • Enhanced: Significant improvements to synchronization conflict handling.
  • Enhanced: Better data file performance with data files larger than 500 Mb.
  • Enhanced: Reviewed and enhanced hundreds of places across OnTime to refine and improve performance and reliability.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/12/2013

  • Resolved: Issue with QuickBooks not accepting certain lengths for customer and service item names. Such names are now truncated before communicating them to QuickBooks.
  • Enhanced: Numerous minor performance enhancements.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/30/2013

  • Resolved: Issue with the collection and delivery time not converting properly to local time in the unassigned orders list of the dispatching view of OnTime Dispatch.
  • Resolved: Issue with departments not appearing in the simplified invoice template. If customizations have been made to the simplified invoice template, it will need to be reset for the departments to appear.

Released: 1/28/2013

  • Resolved: Issues related to SQL Server replication features.
  • Resolved: An issue with dates in non-US format sorting incorrectly in the unassigned orders list of the dispatching view of OnTime Dispatch.

Released: 1/22/2013

  • Resolved: Issue with zone recommendation system not matching across merged zones.

Released: 1/21/2013

  • New: Option to manage how zone recommendations are calculated. Choices include "exact match" or "left-to-right traversal". This applies to OnTime Dispatch and OnTime Customer Web Portal order entry. The option is set in OnTime Management Suite under General Options > Order Entry.
  • Enhanced: Improvements to the OnTime XML Web Service API.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/18/2013

  • New: Drivers can be confirmed individually on unassigned orders in the dispatching view of OnTime Dispatch. Access this feature by right clicking on a pending assignment in the unassigned orders list and choosing Confirm Assigned Driver.
  • Resolved: Issue with zone recommendations based on partial postal codes not always parsing properly from left to right.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 12/20/2012

  • Resolved: Issue with customer adjustment being applied inappropriately in some scenarios.

Released: 12/18/2012

  • Enhanced: When exporting invoices to QuickBooks, it is now possible to exclude tax based price modifiers during the export. This allows better control of how tax is applied throughout QuickBooks. The feature is located under the Options button on the Post to QuickBooks window.
  • Resolved: Issue with prices not calculating correctly involving both a customer billing adjustment and tax type price modifiers. In some cases, the program was applying a customer's adjustment rate to tax price modifiers. This has been corrected so that the program and web portal never apply discounts to tax rates.
  • Resolved: Issue with the total on the Time and Activity not reflecting the sum of the individual orders. This could happen when several orders are displayed and there was a fraction of a cent difference on each order.
  • Resolved: Issue with error message appearing when searching on columns in the Tracking view which are not currently visible in the list.
  • Resolved: Issue with focus in the Tracking view changing to the first search field drop down list when the order list is refreshed and the advanced search pane is open.
  • Resolved: Issue with some international regional settings storing driver's positions in the wrong format, resulting in some drivers not appearing in the proper location on the map.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 12/10/2012

  • New: Option to always use zone recommendations when calculating prices. This option appears in OnTime Management Suite under General Options > Order entry. If turned on, this feature will use the selected price set and postal codes of the locations associated with a given order to determine the best zone if one has not already been set on the locations. This recommended zone will in turn be used when calculating zone-to-zone based pricing. This option is turned off by default.
  • Enhanced: Adjustments were made to the way COD options are interpreted and presented in the order details of the Tracking view. This may help clarify how those entering orders configured COD requests.

Released: 12/3/2012

  • Resolved: Issue with order cost not calculating properly under some circumstances when the customer on the order was assigned a billing adjustment percentage. In such cases it was necessary to apply the adjustment by verifying the price in the Tracking view. The adjustment is now applied automatically when the order is submitted.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/15/2012

  • Enhanced: OnTime Customer Web Portal has been updated to support new OnTime features and additional internet devices.
  • Resolved: Issue with distance based pricing being duplicated on orders imported via files or custom extensions.
  • Resolved: Issue when searching by date in the Tracking view which would result in orders with a time stamp of exactly midnight of the next day outside of the search range being included in the search results.

Released: 11/14/2012

  • Enhanced: Performance of startup and optimization after application updates are installed.
  • Resolved: Issue with default pricing method not being applied when importing orders via a custom extension.

Released: 11/10/2012

  • Resolved: Issue with performance of invoice list and the ability to sort by amount.

Released: 11/9/2012

  • Enhanced: A new option appears in OnTime Dispatch (under Program Options > Mapping) that allows the program to use the default mapping unit (kilometers or miles) that has been specified in the company settings of Management Suite. On new installations, using the company setting is the default selection.
  • Resolved: Issue with the "Find Distances" feature not working in specific situations.
  • Resolved: Issue with an incorrectly formatted balance due on the start screen in some regions where a comma is used instead of a decimal point.
  • Resolved: Issue with the Billing section of Management Suite not loading properly under specific circumstances. This resulted in an error or red X appearing on screen.
  • Resolved: Issue with imported orders not being setup properly with signature capture or COD price modifiers if those had been specified as required or selected by default on the selected price set.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/31/2012

  • Resolved: Issue encountered when importing a CSV or XLS file and mapping to customer, service level, and user fields with records that had multiple copies deleted.

Released: 10/30/2012

  • Resolved: Issue with default customer pricing method when importing orders using a custom developed OnTime extension.
  • Resolved: Issue with geocoding addresses in regions that use a comma as a decimal symbol instead of a period.

Released: 10/22/2012

  • Resolved: Issue with the "Import Data" feature when importing a list of locations with the zones field mapped.

Released: 10/19/2012

  • Resolved: Issue with the "Import Data" feature when importing orders, customers, and locations all at the same time, which would result in wrong locations being used.

Released: 10/18/2012

  • New: Full support for Windows 8 and Windows Server 2012.
  • New: Use only selected zones in a price set to recommend zones for new addresses. This option is available from OnTime Management Suite under General Options > Order Entry. If set to "all zones", any zone in the system may be used to match an address' postal code. (This is the default behavior.) However, if "only zones in selected price set" is chosen, then only the zones referenced by the price set assigned to the order that the address is associated with will be used for zones recommendations.
  • New: Location comment and customer comment fields have been added to the Workflow Designer's list of special fields.
  • New: Route scheduler test window now allows test of a route stop's schedule by pressing Ctrl + Alt + T in the route stop recurrence window.
  • Enhanced: The price set editor now features a streamlined interface for "Selected Zones". A simple and clear list of zones that can be checked off replaces the previous drag and drop interface. A switch at the top also makes it more clear whether all or selected zones should be part of the price set.
  • Enhanced: Improvements to the automated route scheduler.
  • Enhanced: Improvements to the account center and subscription modification wizards.
  • Resolved: Issue with an "existing invoice number in use" message when adding orders to an existing invoice instead of a new invoice.
  • Resolved: Issue with zones importing properly from an XLS or CSV file using the Import Data tool.
  • Resolved: Issue with invoice reports not restoring properly (caching previous computer's formatting) when moved to another computer.
  • Resolved: Issue with the options list box under the route stop window not displaying it's entire contents when extended comments appear under customer, price set, and location records.
  • Resolved: Issue with monthly schedules of billing cycles and route stops.
  • Resolved: Issue with total weight displaying inconsistently under tracking view detail label.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/27/2012

  • Enhanced: Improved COM API calls for OnTime Extensions.
  • Resolved: Issues involving editing orders from the unbilled orders list in the Billing area.
  • Resolved: Issues with subscription upgrade wizard allowing upgrade to current level instead of moving up one level.
  • Resoled: Issue involving working with empty invoices.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/12/2012

  • New: Added collection and delivery location phone numbers as available special fields in the workflow designer.
  • Resolved: Issue with the installer not recognizing newer versions of certain prerequisites, such as SQL Server.
  • Resolved: Issue with select all and deselect all buttons not operating correctly in the link to locations and customer window.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/7/2012

  • Enhanced: Updates to common fields have been streamlined which should result in a much more efficient synchronization with the server.
  • Enhanced: The route scheduler now bases it activity fully on the route scheduling log to ensure that stops are scheduled accurately.
  • Enhanced: The history view available under order details in the tracking view has been improved and will now accurately reflect tracking number changes.
  • Enhanced: Clocking in and out in OnTime Mobile Web will now skip validation of a vehicle selection if no vehicles are setup in the account.
  • New: View the users considered billable for a particular month. Under the Account tab, choose Account Usage, right click on the month desired, and choose User Detail. A list of users will be displayed which were accessed as billable during the selected month.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/28/2012

  • Enhanced: The “order tracking” web site applet now includes the option to incorporate searching on incoming and outgoing tracking numbers. Previously, only the primary OnTime tracking number could be searched. Two check boxes appear in the Web Site Applet window that will allow the generation of code which will add these options. By default the option to search on incoming and outgoing tracking numbers is turned off.
  • Enhanced: When changing a location (either pickup or delivery) on an order from the Tracking view, it is now possible to edit an existing location or create a new one without having to leave the Tracking view. The list of existing locations has also been enhanced to filter and display a large number of records very quickly.
  • Resolved: Issue that would result in an error when creating custom reports without the appropriate database drivers installed.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/19/2012

  • Enhanced: The search function in the directory box of the order entry page has been modified to always preform a search that matches the exact phrase entered. This will eliminate the need to enter a query enclosed in quotes.
  • Enhanced: Program updater has been further enhanced to provide updates more quickly.
  • New: Ability to select or deselect all items in the list at once when linking locations to customers.
  • New: Ability to display and restore deleted locations by right click on the main Locations list in OnTime Management Suite and choosing "Show Deleted Items".
  • Resolved: Issue with certain date fields under the location section of an order not displaying properly when left blank.

Released: 8/13/2012

  • Enhanced: Program updater has been enhanced to provide updates more quickly.
  • Enhanced: Close button on the tracking view's advanced search pane.
  • Enhanced: When saving an existing Quick View in the tracking area, an option will now appear to update the existing Quick View or create a new one.
  • Resolved: Issue with program requiring a long time to open a customer record when the customer had a large number of invoices and applied payments.

Released: 8/9/2012

  • Enhanced: Saved views in the Tracking area have been renamed to "Quick Views" for a more meaningful and consistent reference.
  • Resolved: Issue involving importing orders from an Excel or CSV file with invalid or empty dates. In such cases, dates will now be entered as null, or empty, dates.
  • Resolved: Issue that could prevent users of the trial version to start the applications fully.
  • Resolved: Issue resulting in sporadic application error when entering orders through the order entry screen of OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/2/2012

  • Resolved: Issue that could prevent users of the trial version to start the applications fully.
  • Resolved: Issue resulting in sporadic application error when entering orders through the order entry screen of OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/1/2012

  • New: Make changes to your OnTime subscription directly from the Account tab in OnTime Management Suite. You may upgrade, downgrade, and cancel your account using easy to navigate wizards.
  • Enhanced: Improved payment window with the ability to update the payment information associated with your OnTime account.
  • New: User permissions now include settings for access to the Account tab in OnTime Management Suite and for making changes to user accounts.
  • New: Metro application theme.
  • Enhanced: Improved handling of prices and calculations when working with invoices.
  • Enhanced: Performance improvements to the customer list, customer balance calculations, and locations list in OnTime Management Suite and directory lookup in OnTime Dispatch.
  • Enhanced: Memory usage on larger accounts has been improved in the order entry screen of OnTime Dispatch by a factor of 11.
  • Resolved: Issue with duplicate price modifiers appearing in the standard options of the order entry screen.
  • Enhanced: Error reporting now allows users to include comments that will better assist in troubleshooting unexpected problems.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/5/2012

  • New: Tracking numbers on existing orders can now be re-generated or manually edited from the Tracking view.
  • Enhanced: Five new columns have been added for the tracking page in the Customer Web Portal: Requested By, Requested Collection Date, Requested Delivery Date, Service Level, and Distance.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/25/2012

  • Resolved: Issue with route scheduler involving weekly dates not executing when the number of weeks to skip are specified.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/25/2012

  • Resolved: Issue with route scheduler involving weekly dates not executing on all dates.
  • Resolved: Issue with status label levels not setting properly in specific regions where commas are used as decimal points.
  • Resolved: Issue with cubic dimensions not refreshing properly when multiple stops, copies, or return trips are created.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/24/2012

  • Enhanced: Dates shown in the synchronization conflict window are now represented in local time instead of UTC.
  • Enhanced: Improvements to how a route stop is scheduled.
  • Resolved: Issue with route scheduler involving weekly dates with an expiration date not expiring on the right date.
  • Resolved: Issue with tracking view showing duplicates entries of an order in some cases where multiple custom fields may have been specified.
  • Enhanced: All user accounts now appear in the user compensation list.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/9/2012

  • Enhanced: Extended the COM API for creating extensions in OnTime.
  • Enhanced: Custom report authoring, with improved query support. Modifying a SQL query in an existing report is now possible.
  • Resolved: Issue in custom report previews that would prevent data from automatically loading into the report.
  • Resolved: Issue with the User Compensation section of the order details under the Tracking view showing incorrect commission totals when the order had a different driver for the pickup than the delivery.
  • Resolved: Issue where users available for selection in the User Compensation section of the order details under the Tracking view was limited to drivers only. Now all users are available from the list.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/27/2012

  • Resolved: Issue with cached total price not matching calculated price in certain circumstances.
  • Enhanced: Synchronization validation on order options.
  • Enhanced: Custom report authoring, with improved query support and direct data file access which eliminates the need to author reports against a secondary Access or SQL Server database.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/23/2012

  • Resolved: Numerous miscellaneous bug fixes and enhancements.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/22/2012

  • New: Added contact or subaccount name as available field on reports.
  • Resolved: Issue with copy and paste not saving correctly in the zone to zone price set table.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/29/2012

  • New: Ability to manually edit the longitude and latitude of a location record.
  • New: Ability to display deleted orders in the tracking view. Once displayed, right clicking on the deleted order will provide an option to restore the order.
  • New: Ability to copy and paste data to and from zone-to-zone tables. This applies to both zone lookup tables as well as the zone based prices table within price sets.
  • New: Ability to restore default colors used for color coding in the tracking view.
  • New: Added department field as a required field.
  • Enhanced: Schedule description on billing cycles for customers.
  • Enhanced: A new default for synchronization conflict handling. The previous option to "Always use my changes" has been deprecated and the option to "Always use the changes on the server" will be used instead. This is designed to prevent users from overwriting the changes of others. This will result in a more reliable system of synchronization.
  • Enhanced: The synchronization algorithms have been tuned to run faster and more reliably.
  • Enhanced: Added submission date to the invoice reports to allow for date grouping and sorting.
  • Resolved: Tuning of synchronization system to prevent older order settings from overwriting new changes, such as status.
  • Resolved: Issue with border surrounding content areas in OnTime Management Suite not redrawing properly.
  • Resolved: Issue with some user defined fields not synchronizing successfully.
  • Resolved: Issue with signature capture on some smartphones not working properly.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/10/2012

  • New: Add, edit, and remove items (or packages) on an order from the tracking view.
  • Enhanced: Added the contact name (or subaccount name) on an order to the invoice report designer field list.
  • Enhanced: Improved the reliability and accuracy of synchronization in the desktop applications.
  • Resolved: Issue with most compensated user list under reports doubling the amounts when clicking the refresh data button multiple times.
  • Resolved: Issue with synchronization of the order items (or packages) table.
  • Resolved: Issue with the label above the most compensated user list not properly reflecting custom date ranges.
  • Resolved: "Out of memory" issue with time and activity summary report failing to load data when a large date range is used.
  • Resolved: Issue with price modifiers with the type of "tax" not calculating amounts based on modifier totals after a customer adjustment is applied.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/27/2012

  • Enhanced: New item downloaded notification sound effect now only applies to new orders.
  • Enhanced: Grouping in the Tracking view is now preserved between sessions.
  • Resolved: Issue with price modifiers that used custom watch values that were nested within groups did not save the custom values inputted.
  • Resolved: Issue with current assignments view under a driver not showing all orders assigned to the driver. Specifically orders that were still in the "entered" status due to importing from a file.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/19/2012

  • Enhanced: Refinements to the "My Feature Requests" area.
  • Enhanced: Improved notification of errors when system memory is low.
  • Enhanced: Synchronization performance and reliability.
  • Resolved: Issue with synchronization not marking some records as having been synchronized even though they had.
  • Resolved: Issue with order locking triggering an error message when no orders were selected in the Tracking view.
  • Resolved: Issue with non-default system fonts referenced in OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/12/2012

  • New: A close all open orders link to the left of the order entry screen will close all open order tabs at once instead of having to close each one individually.
  • New: The department specified on an order now appears as a column in the "unbilled orders" list under the Billing section.
  • Enhanced: Increased the speed of launching a new order in OnTime Dispatch. In some cases users will notice a 60% increase in speed.
  • Enhanced: The directory (formerly lookup) box in the order entry form has been updated to search for exact matches where the name of the location starts with the query entered. This is updated from the previous version in which all fields were searched for any words entered.
  • Enhanced: Searching in the Locations list of the Management Suite program will search across almost all columns now instead of just name columns.
  • Enhanced: Synchronization has been further improved to enhance reliability and handling of network connections issues which could cause some data to not synchronize fully.
  • Resolved: Issue with demo key not being remembered when using OnTime is trial mode.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/11/2012

  • Enhanced: When importing orders from an XLS or CSV file, if the service level specified contains modifiers that are required or selected by default, those will automatically be added onto the order. Note that in some cases pricing may still need to be recalculated on orders from the tracking view afterward.
  • Enhanced: Waybill, shipping label, bill of lading, and work sheet reports now all have access to all properties of an order. This will allow for much more flexibility when modifying those reports.
  • Resolved: Issue with the report database defaulting to memo fields on foreign keys.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/7/2012

  • New: The order "comment" field is now available to be placed on invoices.
  • Resolved: Issues related to consistent synchronization in specific scenarios.
  • Resolved: Issue with conversation of time zone not applying properly to the timestamp in the sent notifications log.
  • Resolved: Misc. issues in previous release.

Released: 1/4/2012

  • New: Create and view your support tickets directly in OnTime Management Suite. The "Help" tab now contains a button labeled "My Support Tickets". This allows you to create new support tickets which are instantly relayed to customer support. When customer support replies, it will appear in the ticket window.
  • New: Orders can now be locked by right clicking and choosing Locked in the tracking view. When an order is locked, it cannot be modified by users or the program. This is useful when you want to prevent users from accidently making changes to an order that has been finalized. This is especially true in the area of prices.
  • New: Invoices can now be locked by right clicking and choosing Locked from the invoices list. When an invoice is locked, it cannot be modified by users or the program. As an added precaution, orders inside of an invoice can be locked as well, ensuring that nothing about the invoice changes accidently.
  • New: Full auditing support. All changes to all records are now logged for a complete history of modifications.
  • New: Additional stops can now be created when working on a new order in the order entry screen in OnTime Dispatch. Clicking the "additional stop" button will create an additional order tab with the same details as the original. When submitted, all related orders will use the same base tracking number with a sequential number appended to the end. This makes it easy to see which orders belong together in the sequence.
  • New: Full support for high DPI displays.
  • New: Now set the number of days displayed on the revenue, user compensation, and profit margin graphs. Two sets, or ranges, of days can be set.
  • New: Additional fields have been to the workflow notification system. These include the collection and delivery address details as well as the requested by name.
  • New: The system now tracks the origin of an order and will display if it was entered via OnTime Dispatch, the Customer Web Portal, imported from an XLS or CSV file, or relayed via the XML Web Services online API.
  • New: Reports can now be reset to their default state on an individual basis. Previously it may have only been possible to reset all reports at once.
  • Enhanced: The "requested by" field on the order entry screen in OnTime Dispatch now shows the last 20 contact names instead of only 10.
  • Enhanced: When items, or packages, are added to a shipment in the additional details view of the order entry screen, they will each receive a tracking number that is shared by the parent order. This will make it possible to track items within a shipment by tracking number.
  • Enhanced: Synchronization conflict handling has been improved to better understand the intention of changed made by used. This will result in a decrease in the number of perceived concurrency conflicts, making for a better user experience when multiple users are working on the same records.
  • Enhanced: Synchronization speed has been improved.
  • Enhanced: Items, or itemized packages, can be placed on the shipping label.
  • Enhanced: Digitally captured signatures can now be placed on bill of lading and waybill reports.
  • Enhanced: The lookup box on the order entry form has been reengineered to search on more fields and respond much quicker when searching across more than 10,000 addresses. Formerly it was very slow to search when a large number of location records were present. The field was also renamed from "lookup" to "directory".
  • Resolved: An issue with the flat rate and miscellaneous adjustment boxes on the order entry form responding inappropriately to the scroll wheel.
  • Resolved: Issues related to logging in to the program in offline mode.
  • Resolved: Issue when searching in the order entry lookup box would not return all matching results.
  • Resolved: An issue where "-1" would sometimes appear as the calculated distance in the order entry form.
  • Resolved: An issue when searching by status and all orders still being returned.

Released: 11/14/2011

  • New: The extension framework has now been extended to the Tracking view, allowing additional plugins to be developed.
  • Enhanced: Customer can be changed on an order when a customer had not been previously assigned to the order. This was common in data import scenarios.
  • Resolved: Issue with pickup/delivery date and time shifting when working with route stops.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/17/2011

  • Resolved: Issue with Time and Activity Detail report showing duplicate orders when the orders involved miscellaneous compensation added to a driver when the order was split between two drivers.
  • Resolved: Issue with geocoding service showing incorrect error message when adding a new address in OnTime Dispatch using the lookup bar.
  • Resolved: Issues related to UI coloring when using the black theme in both OnTime Dispatch and OnTime Management Suite.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/7/2011

  • New: Workflow notifications can now be configured independently of system events, allowing them to be triggered manually from the Tracking view.
  • New: Option to disable customers from editing their profile in the OnTime Customer Web Portal.
  • New: Option to display the customer contact name in the tracking grid in the OnTime Customer Web Portal.
  • Enhanced: Improvements to the online geocoding and map routing for all OnTime applications, including the Customer Web Portal.
  • New: When importing data from CSV or XLS files, the type of date can be selected. Choose between UTC or local time zone.
  • Enhanced: Improvements to the automated route scheduler to help ensure more reliable scheduling.
  • New: A warning to double check or correct an address is presented in OnTime Management Suite and OnTime Dispatch if an address entered is not recognized by the geocoding system. This will help ensure more accurate distance calculations.
  • New: A shortcut in the locations detail view to display the address in either Google Maps or Bing Maps.
  • New: An option in the unbilled shipments list which allows a check to be performed on all orders that have been marked as billed. This will check that such orders have been added to an invoice within OnTime.
  • Enhanced: When deleting an invoice, orders will be automatically removed from the invoice and returned to the unbilled shipments list.
  • New: Advanced data file tools are now available from the log in screen of both OnTime Management and OnTime Dispatch.
  • Enhanced: The "rebuild data file" feature has been streamlined to make the process easier to complete.
  • New: The distance field has been added to the list of available fields in the Work Sheet report.
  • Resolved: An issue that would sometimes result in a program error when accessing the Billing area of OnTime Management Suite.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/26/2011

  • Enhanced: Mapping and routing services have been improved to help provide more reliable and accurate distance calculations.
  • Resolved: An issue encountered when recalculating the distance on an existing order which could cause the order to calculate as zero.
  • New: Option for contacts under a customer record to be able to see orders of another contact at the same company in the OnTime Customer Web Portal.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/21/2011

  • Enhanced: Invoice can now be emailed to customers in several different file formats. In addition to PDF, you can now choose from XLS, XLSX, CSV, MHT, TXT, RTF, and more. The option to choose the file format appears when confirming the email address of the invoice recipient.
  • Enhanced: Bar code scanning on Windows Mobile devices has been expanded to look up tracking numbers assigned as incoming and outgoing tracking numbers on an order. This makes it possible to scan a bar code based on a client's tracking number.
  • Enhanced: When entering in POD information on an order via the tracking view, there is now an option to use the current system date and time.
  • Resolved: An issue where miscellaneous user compensation entered through the tracking view on users not already assigned to the order not appearing in the Time and Activity Reports.
  • Resolved: Selected rows in the tracking view now use the same highlighted color as other lists in OnTime. This resolved an issue on some systems where the highlighting was too dark.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/12/2011

  • Enhanced: When exporting invoices to QuickBooks, any miscellaneous adjustment amounts are now carried over as well.
  • Enhanced: Signature capture and COD options are now available in OnTime Dispatch now matter the configuration of a price set.
  • Enhanced: Signature capture and COD options are now handled better in the OnTime Customer Web Portal. Both pickup and delivery points are available for the client to select from.
  • Enhanced: Percentage based price modifiers can now use the "base price for percentage calculation" dialog. Previously only flat percentage types were allowed.
  • New: Address books are now searchable from the order entry form in the Customer Web Portal. This behaves as an autocomplete type box.
  • Resolved: An issue that prevented some users from backing up their local data file.
  • Resolved: An issue that would prevent template customers from working properly if a password was missing.
  • Resolved: An issue with additional time compensation not being calculated properly on reports when added through the user compensation area of the Tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/30/2011

  • New: Added controls for settings in the upcoming release of the OnTime Customer Web Portal.
  • New: Features added to a whole new release of the OnTime Customer Web Portal. This includes the ability for customers to cancel orders, manage their profile, retrieve their password, change their password, view calculated route distance for new orders, and improved exporting functionality for both the tracking view and address book.
  • Enhanced: Expanded online API, via the OnTime XML Web Services, gives more control over sending and receiving data with OnTime. This includes controlling COD signature capture requirements and retrieving most details about an order.
  • Enhanced: The OnTime Customer Web Portal has been updated to be compliant with modern HTML 5 standards, allowing it to work better on newer and older web browsers. It has also been optimized to work better on tablets (such as iPad, Galaxy Tab, and Zoom) and on smart phones, giving your customers more options for accessing their account online.
  • Enhanced: Department names are now listed alphabetically on the order entry form in the OnTime Customer Web Portal.
  • Resolved: An issue that would result in out of memory errors in the OnTime Customer Web Portal.
  • Resolved: An issue with the logout function not operating properly exiting an account.
  • Resolved: An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations, including saved views.
  • Resolved: An issue with status changes preformed in the Tracking view causing an error when entering additional information.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/25/2011

  • Resolved: An issue with previous automatic updates not updating the program properly. Any users experiencing issues when trying to update OnTime Dispatch past version 3.1.105 should manually download the latest version of OnTime Dispatch here: https://www.ontime360.com/download.aspx
  • Resolved: An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations.
  • Resolved: An issue with new orders created from on-hold orders not duplicating properly. Although the first copy or duplicate would enter into the system properly, subsequent orders would overwrite the first instead of creating new, separate orders.
  • Resolved: An issue with status changes preformed in the Tracking view causing an error when entering additional information.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/23/2011

  • Resolved: An issue with status changes preformed in the Tracking view sometimes resulted in an error message.

Released: 8/20/2011

  • New: Workflow events can now be triggered automatically when changing the status of an order in the Tracking view. To enable this feature, navigate to General Options > Tracking in OnTime Management Suite and enable the checkbox labeled "Process workflow events when changing status".
  • New: Several reports, including the Time and Activity report, can now be based on date ranges other than just the order submission date. You can now choose from date submitted, collected (scheduled), collected (actual), delivered (scheduled), and delivered (actual). You will see the option to change the data type in the same window as when choosing the date range.
  • New: Orders can now be added to invoices directly from the Tracking view. Just right click on an order that has been completed or cancelled billable and choose "Add to Invoice...".
  • New: A location record can now be turned into a customer. To do so, navigate to the list of locations in OnTime Management Suite, right click on a location record, and choose "Create Customer from This Location...".
  • New: Now minor update notifications will be available within both OnTime Management Suite and OnTime Dispatch.
  • New: The total number of assignments for a user is now displayed in the driver's list in OnTime Dispatch.
  • New: The new default for handling synchronization conflicts is to always use the changes on the server.
  • New: Specify custom comments for changes in status for Cancelled and Cancelled Billable.
  • New: Columns for "Pickup Phone" and "Delivery Phone" have been added to the Tracking view.
  • Resolved: Grouping error encountered by some users in the Tracking view.
  • Resolved: An issue where customization to the columns in the Tracking view would not persist between upgrades of OnTime.
  • Resolved: Issue with duplicate ID's created when duplicating orders from the Tracking view or order entry form.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/15/2011

  • New: Any workflow notification can now be triggered directly from the tracking view by right clicking on an order and choosing "Process a Notification".
  • New: Additional status change options from the tracking view. Now when changing the status of an order, additional options are available for adding status label comments. Comments can also now be added to the Cancelled and Cancelled Billable statuses.
  • Resolved: Issue encountered when adding signature requirement from the tracking view. On the Signature tab, if you check the collect at delivery box and close the order and reopen the order again and reopen the signature tab again, the collect at pickup box is automatically checked.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/22/2011

  • Resolved: An issue with pricing not calculating properly in certain areas of the system when the customer involved has an adjustment percentage applied to their account.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/11/2011

  • Resolved: An issue encountered when opening certain customized reports.

Released: 7/8/2011

  • New: Support for 2D barcode generation and scanning.
  • New: Backstage controls now available from the File menu in both OnTime Dispatch and Management Suite.
  • Enhanced: More consistent use of additional mapping options throughout all programs.
  • Resolved: Updated UI controls across both OnTime Dispatch and Management Suite to resolve minor issues encountered by some users.
  • Resolved: Issue with billing view not switching when moving from reports area to billing.
  • Resolved: Issue with user defined fields causing an error in bill of lading and waybill reports.
  • Resolved: Issue with location coordinates being formatted improperly, and thus placed incorrectly on the map, when using OnTime in certain regions.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/29/2011

  • Enhanced: Refined mapping controls in OnTime Dispatch.
  • Resolved: An issue with numeric user defined fields not allowing decimal values.
  • Resolved: An issue with delays when opening customer records.

Released: 6/28/2011

  • Resolved: An issue that would result in an error when attempting to open a customer in OnTime Management Suite.

Released: 6/27/2011

  • New: Added 67 new mapping sources to improve visualizations worldwide.
  • Enhanced: New fields added to various reports.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/20/2011

  • New: Two new reports based on the existing Time and Activity Summary and Detail reports. Now you can choose that those reports use only data from orders completed or cancelled billable.
  • Resolved: An issue encountered when editing certain sessions in the time sheet resulting in multiple prompts regarding incomplete sessions.
  • Resolved: An issue with pricing when two or more layers of percentage calculation are used.
  • Resolved: An issue in which status labels changes were not displayed properly in the Tracking view.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/8/2011

  • Enhanced: Better offline performance for OnTime Mobile for Windows Mobile.
  • Resolved: Miscellaneous errors in OnTime Mobile for Windows Mobile reported by users.
  • New: Web site applet - link for tracking generator.
  • Enhanced: Invoice report templates now factor in possible credits or payments on an invoice.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/25/2011

  • Resolved: Issues with adding new vehicles and working with vehicle maintenance history items.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/23/2011

  • Resolved: Issue with pricing not calculating properly when cached and involving flat percentage price modifiers.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/17/2011

  • Resolved: Issue with custom input values not saving properly when working with price modifiers in the tracking detail view.
  • Resolved: Issue with tab order incorrect in order entry form of OnTime Dispatch.
  • Resolved: Issue with prices not calculating properly in certain price modifiers when combined with customer adjustment percentages.

Released: 5/14/2011

  • New: OnTime Management Suite now supports extensions. As these are developed by Vesigo Studios and third party developers, they can be installed to extend the functionality of OnTime for your business. Extension management is available under the Tools tab.
  • New: OnTime now supports the display of time in 24 hour time format (military time). This is enabled under General Options.
  • New: Previously collected signatures can now be loaded on to a mobile device using OnTime Mobile. This is useful in situations where previous authorization of signature has been granted or in cases where several shipments must be closed out with the same signature. This feature is available under the same screen in which the normal signature is collected. You will see a button labeled "Get Previous". Tapping that will load the most recent signature captured for that location, if available.
  • New: Write in charges can now be added at the time of order entry. A link appears at the bottom of the order entry form, under the standard options box.
  • Enhanced: Additional columns and performance enhancements have been added to the Tracking view.
  • Enhanced: When invoices are posted to QuickBooks the orders are now sent over sorted by date.
  • Enhanced: COD collection can now be set under OnTime Mobile Web, iOS, Android, and Blackberry.
  • Enhanced: The signature collection box in OnTime Mobile for Windows Mobile is now surrounded with a box to make it clear where to sign.
  • Enhanced: Orders can now be marked as picked or delivered directly from the barcode scanning results page in OnTime Mobile for Windows Mobile.
  • Resolved: Issues with COD not saving properly in OnTime Mobile for Windows Mobile.
  • Resolved: An issue with grouping in the Tracking view.
  • Resolved: OnTime will now double check that sequential tracking numbers are not already in use by another order. An alert will be shown to dispatchers if the pool of tracking number gets low.
  • Resolved: An issue where nested price modifiers that used custom input values would not calculate properly when in price modifier groups.
  • Resolved: An issue when using the duplicate order function in the Tracking view. Under some circumstances the requested duplicate orders were not generated.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 4/13/2011

  • New: Invoices for your OnTime service can now be viewed and printed from the Account Center.
  • Enhanced: Several new fields have been added to the field list in various reports in response to customer requests.
  • Enhanced: New fields have been added to the list of available fields when exporting invoices to QuickBooks.
  • Enhanced: The OnTime User Guide has been significantly updated to include accurate documentation for the current version, with over 200 pages of new content.
  • Resolved: Issue when posting to "discount" type service items in QuickBooks.
  • Resolved: Issue with the grids on the reports home page not converting some dates accurately due to time zone differences.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/25/2011

  • Resolved: Issue with route stops scheduled without pricing on price modifiers.
  • Resolved: Issue with route stops set to start scheduling on a certain day not starting until one day later.
  • Resolved: Issue with tracking view in the OnTime Dispatch program not updating completely when using a saved view.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/23/2011

  • Enhanced: Performance of tracking view. Searches, especially with names, are faster and more reliable. Information is also updated more quickly to avoid delays in the updates of orders. The default number of orders returned is now 500 instead of 1,000.
  • Resolved: Issue with price set schedules interfering with the setup of route stops.
  • Resolved: An issue with the price update function on route stops.
  • Resolved: Various user interface inconsistencies and glitches.
  • Resolved: Issue with blank prices appearing when launching OnTime Dispatch from Management Suite.
  • Resolved: An issue with the wrong driver names appearing in the dialog box which suggests drivers when opened from the route stop view.
  • Resolved: An issue with the wrong results being returned when searching in the tracking view on a user's name and using the "NOT" operator.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 3/11/2011

  • New: Pricing can now be attached to a schedule. Price sets can be assigned a schedule for both their availability and when the order is guaranteed to be delivered by. Each price set can have it's own schedule, allowing for maximum flexibility. This will help automate your pricing by automatically charging the right price depending on the time of day the customer is requesting. Price set scheduling works on both OnTime Dispatch and the OnTime Customer Web Portal.
  • New: Multiple user logins for customers. Now customers can have subaccounts, which will allow individuals under that company to log in independent of the primary company user name and password. Persons that log in this way will only see order they have placed in the Tracking view of the Customer Web Portal.
  • New: User permissions. The foundation has been laid to have user permissions across the system. Administrators can now control which tasks a specific user is allows to carry out. Initially added are: Create order, Edit order, and Delete order.
  • New: Update distances on orders in bulk via the Tracking view.
  • New: Update prices on orders in bulk via the Tracking view.
  • New: Delete multiple payments at once.
  • New: Declared value is now an editable field in the order details.
  • Enhanced: Synchronization has been refined to handle heavier loads and not interfere with tasks in the program as often.
  • Enhanced: The feature to email invoices has been improved to bypass common firewall issues that have prevented some users from using the feature in the past.
  • Enhanced: Improvements to the Routes view. This included simplification of the user interface and adding a new button to access the route scheduling log.
  • Enhanced: Refined user interface graphics and text.
  • Enhanced: Refined price modifier selection via check boxes under price modifiers.
  • Enhanced: Improvements to the management of the log files.
  • Enhanced: Improved rebuilding of the data file.
  • Enhanced: Improvements to the database access, resulting in fewer crashes on specific computers.
  • Enhanced: Invoices that have been paid are now hidden in the list of invoices when entering in a new payment.
  • Enhanced: General improvement of program performance and reliability.
  • Resolved: An issue in which the volume of a shipment was calculated on only the primary dimensions. The system now factors in sub-item dimensions when calculating the price.
  • Resolved: An issue with removing custom user compensation on a specific order.
  • Resolved: Time Zones not calculated properly on reports (such as bill of lading, waybill, and shipping label) when generated from the OnTime Customer Web Portal.
  • Resolved: Issue with location information duplicating itself when editing values in the order details.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/11/2011

  • Resolved: Issue in price modifiers that limited some fields to 1,000 or less.
  • Resolved: Issue with switching synchronization from automatic to manual not updating immediately.
  • Resolved: Issue with groups not persisting in the tracking view under specific scenarios.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/9/2011

  • Resolved: Formatting issues in the price modifier editor.
  • Enhanced: Import Data feature now allows importing of the Requested By field. The status on orders imported is automatically set to submitted instead of entered.
  • Resolved: Issue with mapping on the Import Data screen not saving due to template selection.
  • Resolved: New price sets now have the Display on customer web portal option checked by default.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 2/8/2011

  • New: Price modifiers now allow you to specify a range, instead of just a threshold. This will make it much simpler to create tiered pricing. The field that used to be named "Applicable threshold" has been renamed to "Start applying after". This field continues to operate in the exact same way as it did before: acting as a threshold for when the price modifier should start taking effect. A second field has been added named "Stop applying before" and acts as the upper limit of the range.
  • New: Option under price sets to control if the price set is displayed on the OnTime Customer Web Portal.
  • New: Customer account number is now available on invoices.
  • New: Added the email field under the locations section of an order in the Tracking view.
  • Enhanced: Improvements to the import data feature, including smart handling of empty cells and automatic price calculations.
  • Resolved: Corrected an issue where the currently assigned driver was not displayed consistently when opening an order in the Tracking view.
  • Resolved: Issue with customers not displaying in the Customers list if the name and company were imported as null fields.
  • Resolved: Issue with printing route sheets on routes that do not have a zone schedule associated.
  • Resolved: Issue with multiple payments applied to a single invoice and not marking that invoice as paid.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 1/28/2011

  • New: Updated Windows 7 interface for both OnTime Management Suite and OnTime Dispatch. Using the new streamlined ribbon interface provides easier access to commonly used functions and provides increased flexibility.
  • New: Quick access toolbar. Right click on any button in the ribbon and choose Add to Quick Access Toolbar to place a shortcut at the top of the window giving easy access to that function no matter where you are in the program.
  • New: Applications can now be themed with different color schemes. This setting is accessible in the general program options. Currently included are Blue, Silver, and Black.
  • New: Streamlined navigation bar appearing on the left hand side is now more customizable and may be collapsed to provide more room to the main lists.
  • New: Reporting business statistics view shows revenue, user compensation, and margin of difference for the last 14 and 30 days. Also shows most profitable customers and most compensated users. Provides directions on how to access several other premade reports across OnTime.
  • Enhanced: Servers powering the OnTime service have been upgraded significantly and now run completely 64 bit for added reliability and performance.
  • New: Indexing across client and server databases for significantly improved performance in data access.
  • Enhanced: Significant updates to the data file access system, which should result in better reliability especially when preforming many operations in quick succession.
  • Enhanced: Data access has been optimized for multi-core computers, resulting in a 50% increase in performance across the applications.
  • Enhanced: Significantly improved memory management.
  • New: A warning will now appear if a duplicate invoice number is used.
  • Enhanced: QuickBooks integration has been improved and fully supports 2002 thru 2011 Pro versions.
  • Resolved: An issue when importing negative amounts into a QuickBooks invoice line item.
  • New: Custom sound effects when new changes are applied or found. From the general program options, you can now specify a WAV sound file to play your own sound effects when new data is downloaded from the OnTime service.
  • Enhanced: Improvements to the log file management, notably reducing the size on disk.
  • Enhanced: Improvements to the data file rebuilding feature. The application will now prompt you to restart the application in order to complete the rebuild instead of failing with an error message if the data file is in use.
  • Enhanced: Multiple display support has been improved.
  • Enhanced: Improved support for high DPI screens.
  • Enhanced: Added fields to the list of available fields to choose from when preforming searches in the tracking view.
  • New: Now see the name of the last user to change a record. The Last Modified By column is now available in most lists and is a searchable field in the tracking view.
  • New: In the history section of an order under the tracking view, the name of the last user to modify the order is shown, making it easy to see who changed and order and at what time.
  • New: Waybill report available in the tracking view. Just right click on an order and choose Reports > Waybill.
  • New: Bill of lading report available in the tracking view. Just right click on an order and choose Reports > Bill of Lading.
  • New: Shipping label, waybill, and bill of lading reports can now be customized and then uploaded with those customizations to the Customer Web Portal for customers to view and print. This feature requires that the customer have Adobe Reader installed.
  • New: The report designer has been drastically improved to be more reliable and utilize an all new user interface to make designing reports easier than ever. Across all reports, additional fields have been added to provide much more possibilities when customizing reports to contain needed desire.
  • Enhanced: The "purged deleted items" feature has been improved to include additional records, providing a more efficient way of removing archived items.
  • New: OnTime Mobile software installation guide appears under the home tab.
  • Resolved: Issue when assigning, reassigning, and assigning orders to users in the tracking view.
  • Resolved: An issue with printing a route assignment sheet when no driver has been assigned to the route.
  • New: Advanced view now available under a route stop. This allows to configure virtually any aspect of the route stop and have those settings used when the route scheduler creates orders. This is especially useful when custom user compensation needs to be assigned to a driver.
  • Enhanced: Automatic geocoding has been improved.
  • Resolved: Issue with the map under the customer detail not showing properly.
  • Enhanced: New icons and high resolution graphics across all applications.
  • Enhanced: Synchronization routines have been optimized to be quicker, more efficient, and reliable.
  • Resolved: Issue with synchronization issues on some computers involving the user defined fields.
  • Enhanced: Changed the default synchronization setting to be optimized for fast internet connections.
  • Enhanced: Numerous improvements to ensure a consistent and reliable experience when using OnTime outside of the United States.
  • Enhanced: Improved setup will check for an array of prerequisites before installing the program to ensure a smooth installation.
  • Enhanced: Revised price modifier view now displays an icon in the list to indicate they type of modifier making it easier to distinguish between single and group modifiers.
  • New: View price modifier usage. Right click on any price modifier (group or single) and select Modifier Usage to see all price sets and price modifier groups in which the modifier is used.

Released: 12/16/2010

  • New: Change the division or department of a customer on existing order. Open an order from the Tracking view and double click on the Division/Department row to make the change.
  • Resolved: Issue with department names not appearing properly on invoices. This was a bug introduced in release 2.4.154.

Released: 12/15/2010

  • New: The invoice number than an order is assigned to will now appear in the tracking detail view.
  • Enhanced: The Time and Activity Summary/Detail report is now customizable.
  • Enhanced: Added full order data access to the field list for the Time and Activity Summary/Detail report.
  • Enhanced: Adjustments to improve general performance and reliability across the programs.
  • Resolved: Issue with sorting not being preserved in the Tracking view when data refreshes.
  • Resolved: Issue with nested price modifiers that could cause circular references.
  • Resolved: Reported issues from the OnTime Mobile Web and OnTime Customer Web Portal.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 12/14/2010

  • Resolved: An issue with searching by dates in the Tracking view of both OnTime Management Suite and OnTime Dispatch outside of the U.S. region.
  • Resolved: Issue with grouped modifiers and percentage calculations that could cause circular references.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 12/6/2010

  • New: OnTime Update. Starting with this release, future updates can be installed seamlessly when they become available. Instead of going to the OnTime web site, downloading the update, and installing it separately, OnTime will automatically preform these steps for you. This should help simplify the update process for businesses with several computers.
  • New: Simplified invoice. You can now choose between printing a detailed (as was available before) or simplified invoice. The default is to continue using the standard detailed invoice, but you may choose to print a simplified version which includes basic information about orders, saving substantial printed pages when many orders are in an invoice.
  • New: Price Estimator Web Site Applet. Instead of requiring customers to log in to the customer web portal to get a quote, OnTime now includes a web site applet that can be used on your web site to generate estimates based on pickup and destination postal codes. You can access this applet from Tools > Web Site Applets > Price Estimate.
  • New: Status changes to "In Transit" can now be done with pickup date and name information. When right clicking on an order in the Tracking view, a new option under status is available: Set to In Transit with Pickup Info. This will help streamline the setting of orders to the picked up status and entering of pickup time and name information when driver's are not using mobile devices.
  • New: Sequential numbering to the end of duplicate order tracking numbers and mask them for total customization of how the tracking number appears.
  • New: Checking is now done across all invoices to ensure that orders have not already been added to another invoice to help prevent double billing of customers.
  • Enhanced: The Time and Activity Detail report now includes several additional details to help break down the pay to drivers. This includes total commission, pickup and delivery locations, service level, and itemized options and miscellaneous compensation.
  • Enhanced: Pickup and delivery zones are now displayed in the dispatching view under the Unassigned Shipments list.
  • Enhanced: Pickup and delivery zones are now shown un the Tracking view and can be searched upon when creating saved views.
  • Enhanced: Unassigned orders on mobile devices now triggers unassignment events in OnTime Workflow.
  • Resolved: Issue with miscellaneous compensation not getting factored in properly to details listings in the Time and Activity Detail report.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/21/2010

  • Enhanced: Shipping label can now access all order fields for placement on customized labels.
  • Resolved: Issue with new order from current not working when zones were not applied to both locations.
  • Resolved: Pricing error that could occur in specific scenarios when using a multiplier.
  • Resolved: Order that have been cancelled (not billable) are no longer included in user time and activity report calculations.
  • Resolved: Incorrect placement of driver position on map in specific cases.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 11/8/2010

  • New: Task now appears on the Start page when invoices to customers are overdue.
  • Enhanced: Invoices now fully support separation by department and includes a subtotal at the bottom of each group.
  • Enhanced: Email template for invoices has been expanded to include an unlimited mount of text.
  • Enhanced: All shipment report under users is now customizable.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/17/2010

  • New: Support for LTL weight pricing.
  • New: Support for importing from competing courier software applications.
  • Resolved: Issue with route distance not calculating when using Google Maps.
  • Resolved: Issue with COD options not appearing in certain scenarios.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/6/2010

  • New: Price sets have a new feature that allow them to fall back to distance based pricing if zone based pricing is not specified or available.
  • Enhanced: Reconnecting to the OnTime service if there is a loss of internet is now faster and more reliable.
  • Resolved: Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 10/4/2010

  • Resolved: Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
  • New: Required fields on a global and customer basis are now supported in the OnTime Customer Web Portal.
  • Enhanced: Google maps are now fully supported throughout OnTime, including the OnTime Customer Web Portal.
  • Enhanced: Zone to zone based pricing can now work more reliably since zones are now automatically assigned to addresses based on the postal code.
  • New: Additional order fields can be transferred to invoices in QuickBooks.
  • New: Accessorial charges can now be listed on their own line item and added to their own service items and accounts when exported to QuickBooks.
  • Resolved: Issues in the OnTime Mobile for Windows Mobile application that would prevent some orders from being successfully updated.
  • Resolved: Issues on some phones with high resolution screens that could affect the quality of signatures captured on the screen.

Released: 9/30/2010

  • Resolved: An issue in build 2.4.144 that prevented some users from being able to connect with QuickBooks.
  • Resolved: An issue with the Vehicles area not loading maintenance items under certain scenarios, causing an application crash.
  • Resolved: An issue with date conversions across come international implementations of QuickBooks.

Released: 9/29/2010

  • New: OnTime Mobile for Android is a new native application for mobile devices running Google Android. Features include GPS tracking, signature capture, and other features required by drivers to fulfill their assignments. Get the app for free on an Android device by visiting the Android Marketplace and searching for "OnTime Mobile".
  • New: Digital signature capture is now available on most phones with a touch screen, including both resistive and capacitive screens. This includes devices such as Android, iPhone, iPad, and many others.
  • Enhanced: An all new synchronization system virtually eliminates the need to wait for updates in the system to replicate to other computers. Now whenever a change is made, the information will appear on the desktop in real-time.
  • New: Enhanced mapping experience. Users now have the option of using Bing Maps or Google Maps for calculating routes, which will be especially helpful for international users.
  • New: Automatic address finder. This allows you to type in just a few parts of an address, after which OnTime will suggest a complete address. International addresses may be used. This can significantly cut down on data entry time and increase accuracy since OnTime will verify the address and automatically geocode it for accurate placement on the map.
  • New: Routes for a driver's assignments can now be optimized by due date and geographically.
  • New: Distance can now be recalculated between two locations if the cached distance is no longer desired.
  • Enhanced: The order entry screen in OnTime Dispatch has been streamlined to be more efficient, both in terms of space used on-screen and performance.
  • New: The reference number and purchase order number fields have been moved from the Additional Details area to the General area for ease of access.
  • New: Right click on an order in the Tracking view in OnTime Dispatch or Management Suite to create duplicates of the selected order. This can be useful in situations such as generating pre-paid tickets for customers.
  • New: The signature capture options have been copied into the ribbon at the top when composing a new order. This will make it easier to select digital signature capture requirements without having to navigate to the Additional Details area.
  • New: The Miscellaneous Adjustment field is now available for importing data in the Import Data feature of OnTime Management Suite.
  • New: Name and contact fields are now available as special fields for workflow notifications for both pickup and delivery locations. Before, only the full address could be used.
  • Enhanced: New fields have been added to the required fields list. This includes height, width, depth, quantity, and weight. If selected, the dispatcher is required to enter a value more than zero to meet the requirement.
  • Resolved: Issues with inconsistent terminology across different areas of the program.
  • Resolved: Issues where invoices created without an invoice date would default to a date of 1/1/1753.
  • Resolved: An issue in the Windows Mobile application that prevented route stops from appearing in the manually sorted order specified by the dispatcher.
  • Resolved: An issue that some users were having when accessing the vehicles list in OnTime Management Suite.
  • Resolved: Layout issue in title bars across the Customer Web Portal in certain browsers.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 9/2/2010

  • New: Invoice date is now user definable on invoices and will print at the top of invoices.
  • New: Description fields have been added to the shipment details page of the Customer Web Portal.
  • Resolved: Issue with route stop spans automatically incrementing when spanning across midnight and less than 12 hours.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/24/2010

  • Resolved: Issue with an inappropriate multiplier applied to write-in optional charges, which would affect the pricing of the charge.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/23/2010

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 8/19/2010

  • New: Price modifiers now have an additional option of using a multiplier. This will make it easier to create prices that need to be multiplied by a specified amount.
  • New: All new custom status system allows an order to be tagged with messages and status information throughout the lifecycle of an order. Order can be tagged with status changes on the desktop or in the field by driver using their mobile devices.
  • New: Customers can now create their own account directly on the OnTime Customer Web Portal without having to contact the courier company first. The new customer will be based on the "template customer", just as is done when creating a new customer in OnTime Dispatch. This option can be turned on and off as desired.
  • New: The OnTime Tracking Web Applet and OnTime Customer Web Portal have been updated to display the status history of every order. The newest status changes will appear at the bottom of the list, just as on the FedEx and UPS tracking pages.
  • New: The message on the log in page of the OnTime Customer Web Portal can be be customized to say whatever is needed.
  • Enhanced: Order description fields have been increased to a larger capacity of 2000 characters from the previous 500.
  • New: Price recalculation and checking is done automatically before producing invoices to ensure all pricing lines up as expected.
  • New: Quickly duplicate route stops in Management Suite by right clicking on a route stop and choosing Create Duplicate of Stop.
  • New: Quickly duplicate location records in Management Suite by right clicking on one or more locations and choosing Duplicate.
  • Resolved: Issue with the route stop window not scrolling down far enough to see all available order options on some monitors.
  • Resolved: Issue with a dispatcher's name, instead of driver's name, appearing in some outgoing notifications to customers.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 7/29/2010

  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/26/2010

  • New: Create new orders from any existing order from the tracking view in OnTime Dispatch. Just right click on a shipment in the tracking view and select the option to create a new based on the existing.
  • New: Drivers can now update general information on an order via their mobile devices running OnTime Mobile. By default this option is off, but you can turn it on for drivers that you would like to have this ability.
  • Enhanced: The vehicle maintenance area in OnTime Management Suite has been updated to simplify recording maintenance and viewing maintenance items due. The vehicle list will now show a warning icon next to a vehicle in the list to indicate that at least one maintenance item is due on that vehicle. Double clicking the vehicle will reveal more details.
  • New: You may now add pickup and/or delivery signatures to an invoice.
  • New: Both OnTime Management Suite and Dispatch have been optimized for high resolution displays.
  • Resolved: An issue has been resolved in the dispatching application which was causing an error to appear when submitted on-demand orders were left open in the local copy of OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 6/12/2010

  • New: Support for GPS transmission in OnTime Mobile Web for iPhone, Android, Windows Mobile, Nokia 97, Palm Pre', and BlackBerry based mobile devices.
  • New: Two fields have been added to the workflow designer for use in notifications: reference number and purchase order number.
  • Resolved: Issue with driver assignment after leaving the "Suggested Driver" window open for an extended period of time.
  • Resolved: Issue with time zone translation not occurring properly when opening a user's session for edit.
  • Resolved: Issues with total costs of orders not being synchronized when changes are made to an order after it is completed. New options have been added to the Billing section of the General Options in Management Suite to ensure that this information is recalculated when processing invoices.
  • Resolved: Various issues reported via the OnTime error reporting service.

Released: 5/27/2010

  • Resolved: Issues encountered when importing pickup and delivery addresses from shipments from an Excel or CSV file.

Released: 5/14/2010

  • New: From the Tracking view, the status can now be changed to completed while being prompted for POD information. This works similar to the submit as completed feature in the order entry screen of the dispatch program.
  • Resolved: Issue with unassign option not being enabled in the tracking view under specific circumstances.
  • Resolved: The shipping label available from the tracking view would not print out proper information in certain circumstances. This has been resolved.
  • Resolved: An issue with multiple custom price modifier inputs existing within a single order. This caused an error when adding the affected order to an invoice.
  • Resolved: An issue with the driver mapping screen closing without a way to immediately reopen it in OnTime Dispatch.
  • Resolved: Various issues reported via the OnTime error reporting service.
  • Enhanced: Better memory management is now available in OnTime Mobile for Windows Mobile.

Released: 5/8/2010

  • New: Sliding scale for commissionable items, including price sets and price modifiers. This makes it possible to set a single commission rate for driver and then program how much of each base price or accessorial charge is eligible for commission.
  • Resolved: Issue on some Windows 7 64bit machines with labels disappearing on the order entry screen.
  • New: Specify required fields for the order entry form in OnTime Dispatch at a global level.
  • New: Specify required fields for the order entry form in OnTime Dispatch at a customer level.
  • Resolved: Issue with data file update not successfully completing in specific circumstances.
  • Resolved: Miscellaneous issues reported by users via the OnTime error reporting service.

We have used it for 5 years and it has been a great tool, we started with basic package and are now at full suite. The online access is used by many of our customers who want faster order entry.

Anastasia Leveck | Best Delivery