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Compare OnTime 360 Subscription Plans

Get to know the features included in each OnTime 360 subscription plan. Compare below to find the plan that is right for you. You may find more information about individual features here.

Features Essential Professional Enterprise Enterprise Plus
Monthly Base Price $39 $129 $199 $349
General Features  
Smart Client Technology plus plus plus plus
Real-Time Information Access plus plus plus plus
Customer and Address Search plus plus plus plus
Customer Order History plus plus plus plus
OnTime Workflow Designer plus plus plus plus
Event Driven Notifications to Email, Fax, Pager, and SMS Text plus plus plus plus
Unassigned Order Queue plus plus plus plus
Waybill Number Generation plus plus plus plus
Random, Masked Tracking Number Generation plus plus plus plus
Incremental, Seeded Tracking Number Generation plus plus plus plus
Connect from Any Location plus plus plus plus
Branch Office Support plus plus plus plus
Support for Call Center and Answering Services plus plus plus plus
Import Data from Excel and CSV Files plus plus plus plus
Export Virtually Any List to Excel or CSV plus plus plus plus
Smart Real-Time Search on All Lists plus plus plus plus
Customize the View of All Lists plus plus plus plus
Access to Logs with System Activity plus plus plus plus
Dimensional Weight Factor Generator plus plus plus plus
Archiving for Older Records plus plus plus plus
Up to 50 User Defined/Custom Fields plus plus plus plus
Average 99.9% Service Uptime plus plus plus plus
Sophisticated Concurrency Conflict Handling plus plus plus plus
Automatic Synchronization with OnTime Server plus plus plus plus
Basic Customizations to Most Built-In Reports plus plus plus plus
GPS Support plus plus plus plus
Barcode Scanning Support plus plus plus plus
Dynamic Data Downloads plus plus plus plus
Mapping and Route Planning plus plus plus plus
Routing and Driver Scheduling minus plus plus plus
Route Calendar View for Marking Exceptions minus plus plus plus
Custom Schedules for Each Route Stop minus plus plus plus
Automated Pricing for Route Stops minus plus plus plus
Manual Control over Route Stop Pricing and Scheduling minus plus plus plus
Automatic Route Stop Scheduler minus plus plus plus
Replication to a Secondary SQL Server minus minus plus plus
Delivery Vehicle Management minus minus plus plus
Delivery Vehicle Maintenance Scheduling minus minus plus plus
Reporting & Analytics minus minus plus plus
Report Authoring Environment minus minus plus plus
Data Mining and Analytics Access minus minus plus plus
Limited Record Auditing plus plus plus plus
Extended Record Auditing (90 days) minus minus minus plus
Price Generation  
Automatic Dim Weighting plus plus plus plus
Global & Customer Specific plus plus plus plus
Unlimited Ancillary Charges plus plus plus plus
Define Unlimited Services and Products plus plus plus plus
Print Out Rate Sheets plus plus plus plus
Zone Based or Distance Based Prices plus plus plus plus
Employee, Agent, and IC Management  
Automated Activity Tracking plus plus plus plus
Send Messages to Drivers plus plus plus plus
Known Location Based User Tracking plus plus plus plus
GPS Based User Tracking plus plus plus plus
Time Clock minus plus plus plus
Compensation Detail Reports for Use in Payroll minus plus plus plus
Billing and Bookkeeping  
Custom Billing Cycles for Each Customer minus plus plus plus
Integration with QuickBooks minus plus plus plus
Quickly Generate Invoices minus plus plus plus
Print, Email, and Fax Invoices minus plus plus plus
Post Received Payments minus plus plus plus
Customize Invoices minus plus plus plus
Process Credit/Debit Cards with Payment Gateway minus plus plus plus
Dispatching  
Order Entry plus plus plus plus
Multiple Orders Opened at Once plus plus plus plus
Easy to Use Interface with Hot Keys plus plus plus plus
Autocomplete: Automatically Complete Fields as You Type plus plus plus plus
Automated Best Driver Suggestion plus plus plus plus
Automated Pricing Makes Quoting a Breeze plus plus plus plus
Automatic DIM Weight Calculation plus plus plus plus
Generate Quotes and Place on Hold plus plus plus plus
Powerful Customer and Address Lookup plus plus plus plus
Unlimited Professional Geocoding plus plus plus plus
High Quality Location Mapping plus plus plus plus
Accurate Multi-Point Route Calculation plus plus plus plus
Exact Address-to-Address Street Mileage plus plus plus plus
Postal Code-to-Postal Code Straight Line Mileage plus plus plus plus
Mobile Connectivity  
WAP Capable Device Support plus plus plus plus
Pager and SMS Text Messaging Support plus plus plus plus
Support for Real-Time PODs plus plus plus plus
iOS Support (iPhone and iPad) plus plus plus plus
BlackBerry App plus plus plus plus
Google Android App plus plus plus plus
Windows Mobile App plus plus plus plus
GPS Tracking plus plus plus plus
Digital Signature Capture plus plus plus plus
Barcode Scanning Device Support plus plus plus plus
Barcode Order Entry plus plus plus plus
Offline Support for PDAs plus plus plus plus
White Labeling of Mobile Web (Remove Branding) minus minus minus plus
Tracking and Tracing  
Real-Time Tracking & Tracing plus plus plus plus
Accessible from Any Desktop plus plus plus plus
History View of Every Change to Any Order plus plus plus plus
Make Changes to Any Order plus plus plus plus
Dynamic Pricing Recalculation plus plus plus plus
Define Custom Per Shipment User Compensation plus plus plus plus
Manually Control the Status of a Shipment plus plus plus plus
Manually Trigger Workflow Events and Notifications on Specific Shipments plus plus plus plus
Print Shipping Labels plus plus plus plus
Print Bill of Lading plus plus plus plus
Perform Searches on Shipment Details plus plus plus plus
Save Searches as Quick Views for Later Access plus plus plus plus
Search by Literal Dates plus plus plus plus
Search by Dynamic Dates plus plus plus plus
Color Coding Based on Shipment Status plus plus plus plus
Reassign an Entire Route at Once minus plus plus plus
Customer Web Portal  
Complete Hosted Customer Web Portal minus minus plus plus
Self Dispatching minus minus plus plus
Price Generation minus minus plus plus
Address Book minus minus plus plus
Real-Time Tracking & Tracing minus minus plus plus
Quick Access to Order History minus minus plus plus
Print Shipping Labels minus minus plus plus
Barcoded Label Generation minus minus plus plus
Export Data to Excel minus minus plus plus
Access to OnTime API and Web Services minus minus plus plus
No Maximum Number of API Transactions minus minus minus plus
White Labeling of Portal (Remove Branding) minus minus minus plus
SSL Certificate for Custom Host Names minus minus minus plus
Technical Support and Updates  
OnTime User Guide plus plus plus plus
Community Support plus plus plus plus
Access to Online Tutorials plus plus plus plus
Free Upgrades and Software Downloads plus plus plus plus
Unlimited Email Support plus plus plus plus
Unlimited Phone Support plus plus plus plus

The cloud based system works great. We've had a computer fry its hard drive and had a new computer up and running without missing a beat.

Zach Woody | Dash Delivery, Inc.