Compare OnTime 360 Subscription Plans

Get to know the features included in each OnTime 360 subscription plan. Compare below to find the plan that is right for you. You may find more information about individual features here.

Features	Start	Grow	Scale	Custom
Monthly Base Price	$99	$249	$499	Contact Us
General Features
Unlimited User	plus	plus	plus	plus
Unlimited Customers	plus	plus	plus	plus
Smart Client Technology	plus	plus	plus	plus
Real-Time Information Access	plus	plus	plus	plus
Customer and Address Search	plus	plus	plus	plus
Customer Order History	plus	plus	plus	plus
OnTime Workflow Designer	plus	plus	plus	plus
Event Driven Notifications to Email, Fax, Pager, and SMS Text	plus	plus	plus	plus
Unassigned Order Queue	plus	plus	plus	plus
Waybill Number Generation	plus	plus	plus	plus
Random, Masked Tracking Number Generation	plus	plus	plus	plus
Incremental, Seeded Tracking Number Generation	plus	plus	plus	plus
Connect from Any Location	plus	plus	plus	plus
Support for Call Center and Answering Services	plus	plus	plus	plus
Import Data from Excel and CSV Files	plus	plus	plus	plus
Export Virtually Any List to Excel or CSV	plus	plus	plus	plus
Smart Real-Time Search on All Lists	plus	plus	plus	plus
Customize the View of All Lists	plus	plus	plus	plus
Access to Logs with System Activity	plus	plus	plus	plus
Dimensional Weight Factor Generator	plus	plus	plus	plus
Archiving for Older Records	plus	plus	plus	plus
Up to 50 User Defined/Custom Fields	plus	plus	plus	plus
Average 99.9% Service Uptime	plus	plus	plus	plus
Sophisticated Concurrency Conflict Handling	plus	plus	plus	plus
Automatic Synchronization with OnTime Server	plus	plus	plus	plus
Basic Customizations to Most Built-In Reports	plus	plus	plus	plus
GPS Support	plus	plus	plus	plus
Barcode Scanning Support	plus	plus	plus	plus
Dynamic Data Downloads	plus	plus	plus	plus
Mapping and Route Planning	plus	plus	plus	plus
Partner Data Exchange	minus	plus	plus	plus
Route Optimization from OnTime Mobile	minus	plus	plus	plus
Company Performance Dashboard	minus	plus	plus	plus
Publish Report Customizations	minus	plus	plus	plus
Global Quick Views	minus	plus	plus	plus
Routing and Driver Scheduling	minus	plus	plus	plus
Route Calendar View for Marking Exceptions	minus	plus	plus	plus
Custom Schedules for Each Route Stop	minus	plus	plus	plus
Automated Pricing for Route Stops	minus	plus	plus	plus
Manual Control over Route Stop Pricing and Scheduling	minus	plus	plus	plus
Automatic Route Stop Scheduler	minus	plus	plus	plus
Branch Management Features	minus	minus	plus	plus
Automatic Route Optimization	minus	minus	plus	plus
Replication to Microsoft Access	minus	minus	plus	plus
Replication to Microsoft SQL Server	minus	minus	plus	plus
Delivery Vehicle Management	minus	minus	plus	plus
Delivery Vehicle Maintenance Scheduling	minus	minus	plus	plus
Reporting & Analytics	minus	minus	plus	plus
Report Authoring Environment	minus	minus	plus	plus
Data Mining and Analytics Access	minus	minus	plus	plus
Limited Record Auditing (30 days)	plus	plus	plus	plus
Extended Record Auditing (90 days)	minus	minus	plus	plus
Price Generation
Automatic Dim Weighting	plus	plus	plus	plus
Global & Customer Specific	plus	plus	plus	plus
Unlimited Ancillary Charges	plus	plus	plus	plus
Define Unlimited Services and Products	plus	plus	plus	plus
Print Out Rate Sheets	plus	plus	plus	plus
Zone Based or Distance Based Prices	plus	plus	plus	plus
Employee, Agent, and IC Management
Automated Activity Tracking	plus	plus	plus	plus
Send Messages to Drivers	plus	plus	plus	plus
Known Location Based User Tracking	plus	plus	plus	plus
GPS Based User Tracking	plus	plus	plus	plus
Time Clock	minus	plus	plus	plus
Compensation Detail Reports for Use in Payroll	minus	plus	plus	plus
Billing and Bookkeeping
Custom Billing Cycles for Each Customer	minus	plus	plus	plus
Customer Terms for Invoices	minus	plus	plus	plus
Invoice Email Logging and Tracking	minus	plus	plus	plus
Integration with QuickBooks Desktop/Enterprise	minus	plus	plus	plus
Integration with QuickBooks Online	minus	plus	plus	plus
Integration with Freshbooks	minus	plus	plus	plus
Integration with Xero	minus	plus	plus	plus
Quickly Generate Invoices	minus	plus	plus	plus
Print, Email, and Fax Invoices	minus	plus	plus	plus
Post Received Payments	minus	plus	plus	plus
Customize Invoices	minus	plus	plus	plus
Process Credit/Debit Cards with Payment Gateway	minus	plus	plus	plus
Dispatching
Order Entry	plus	plus	plus	plus
Multiple Orders Opened at Once	plus	plus	plus	plus
Easy to Use Interface with Hot Keys	plus	plus	plus	plus
Autocomplete: Automatically Complete Fields as You Type	plus	plus	plus	plus
Automated Best Driver Suggestion	plus	plus	plus	plus
Automated Pricing Makes Quoting a Breeze	plus	plus	plus	plus
Automatic DIM Weight Calculation	plus	plus	plus	plus
Generate Quotes and Place on Hold	plus	plus	plus	plus
Powerful Customer and Address Lookup	plus	plus	plus	plus
Unlimited Professional Geocoding	plus	plus	plus	plus
High Quality Location Mapping	plus	plus	plus	plus
Accurate Multi-Point Route Calculation	plus	plus	plus	plus
Exact Address-to-Address Street Mileage	plus	plus	plus	plus
Postal Code-to-Postal Code Straight Line Mileage	plus	plus	plus	plus
Mobile Connectivity
WAP Capable Device Support	plus	plus	plus	plus
Pager and SMS Text Messaging Support	plus	plus	plus	plus
Support for Real-Time PODs	plus	plus	plus	plus
iOS Support (iPhone and iPad)	plus	plus	plus	plus
BlackBerry App	plus	plus	plus	plus
Google Android App	plus	plus	plus	plus
Windows Mobile App	plus	plus	plus	plus
GPS Tracking	plus	plus	plus	plus
Digital Signature Capture	plus	plus	plus	plus
Barcode Scanning Device Support	plus	plus	plus	plus
Barcode Order Entry	plus	plus	plus	plus
Offline Support for PDAs	plus	plus	plus	plus
White Labeling of Mobile Web (Remove Branding)	minus	minus	plus	plus
Tracking and Tracing
Real-Time Tracking & Tracing	plus	plus	plus	plus
Accessible from Any Desktop	plus	plus	plus	plus
History View of Every Change to Any Order	plus	plus	plus	plus
Make Changes to Any Order	plus	plus	plus	plus
Dynamic Pricing Recalculation	plus	plus	plus	plus
Define Custom Per Shipment User Compensation	plus	plus	plus	plus
Manually Control the Status of a Shipment	plus	plus	plus	plus
Manually Trigger Workflow Events and Notifications on Specific Shipments	plus	plus	plus	plus
Print Shipping Labels	plus	plus	plus	plus
Print Bill of Lading	plus	plus	plus	plus
Perform Searches on Shipment Details	plus	plus	plus	plus
Save Searches as Quick Views for Later Access	plus	plus	plus	plus
Search by Literal Dates	plus	plus	plus	plus
Search by Dynamic Dates	plus	plus	plus	plus
Color Coding Based on Shipment Status	plus	plus	plus	plus
Reassign an Entire Route at Once	minus	plus	plus	plus
Customer Web Portal
Hosted Customer Web Portal	plus	plus	plus	plus
Order Entry	plus	plus	plus	plus
Address Book	plus	plus	plus	plus
Real-Time Tracking & Tracing	plus	plus	plus	plus
Quick Access to Order History	plus	plus	plus	plus
Print Shipping Labels	plus	plus	plus	plus
Barcoded Label Generation	plus	plus	plus	plus
Export Data to Excel	plus	plus	plus	plus
Price Generation	minus	plus	plus	plus
Access to OnTime API and Web Services	minus	plus	plus	plus
View Invoices	minus	plus	plus	plus
Online Payment Processing	minus	minus	plus	plus
Advanced Customization to Appearance	minus	minus	plus	plus
No Maximum Number of API Transactions	minus	minus	plus	plus
White Labeling of Portal (Remove Branding)	minus	minus	plus	plus
SSL Certificate for Custom Host Names	minus	minus	plus	plus
Technical Support and Updates
OnTime User Guide	plus	plus	plus	plus
Community Support	plus	plus	plus	plus
Access to Online Tutorials	plus	plus	plus	plus
Free Upgrades and Software Downloads	plus	plus	plus	plus
Unlimited Email Support	plus	plus	plus	plus
Unlimited Phone Support	plus	plus	plus	plus

“

The customer service for this company is outstanding! I have called several times and spoke with three different support staff they are always helpful, patient, professional and knowledgeable! If I were to rate my overall experience with the help desk I would give them 10 out of 10. Thanks for all you do!

”

Robyn | Skymark

Compare OnTime 360 Subscription Plans

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