Getting Started with OnTime

Welcome to OnTime!

The quickest way to get your business setup is to make use of the OnTime User Guide and video tutorials:

OnTime User Guide  

OnTime User Guide

The second chapter of this document contains over 50 pages of step-by-step directions for getting set up. These instructions and illustrations serve as checklist to ensure you have important areas of your OnTime account configured correctly.

     
Video Tutorials  

OnTime Video Tutorials

These videos focus on specific topics, showing you visually how to accomplish certain tasks within the software.

     
Technical Support  

Contact Technical Support

If you have any questions about setting up a part of OnTime that is not covered in the OnTime User Guide or video tutorials, feel free to contact technical support for assistance.

This morning at 10am a customer requested a specific change to the layout of our invoice. I tried to figure out how to make it work but could not. A few emails back and forth with OnTime customer service and by 2pm it is customized for me. All I had to do is upload a template for that customer and now all their invoices fit their needs. Thanks!

Zach Woody | Dash Delivery, Inc.