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What is a Monthly Minimum?

A monthly minimum is the base cost for a specific OnTime subscription plan, not including any overage charges. The monthly minimum for a subscription plan covers included features and number of user accounts. In general, the only time one would pay more than the monthly minimum would be when the included number of user accounts is exceeded.

The monthly minimum of each subscription plan is clearly presented here.

The cost for each additional user account exceeding the subscription plan's included amount is listed here.

This morning at 10am a customer requested a specific change to the layout of our invoice. I tried to figure out how to make it work but could not. A few emails back and forth with OnTime customer service and by 2pm it is customized for me. All I had to do is upload a template for that customer and now all their invoices fit their needs. Thanks!

Zach Woody | Dash Delivery, Inc.