Our Commitment During the COVID-19 Outbreak
During this time of difficulty and uncertainty due to the COVID-19 pandemic, our primary goal is to stand by to support our clients — whatever the global situation.
We will remain available to assist you during normal business hours. If your business has been adversely impacted by the pandemic, feel free to contact us regarding options for your OnTime account.
Please stay safe!
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The OnTime User Guide is an excellent resource for software feature questions and general setup.
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Search the Knowledge Base to find detailed answers to common questions.
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Video tutorials are designed to help you quickly learn how to accomplish specific tasks.
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Documentation, samples, and tools are available for programmers using the OnTime API and SDK.
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The OnTime Blog is a good way to keep up to date about new features and to learn tips and tricks.
Recent posts:
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Contact OnTime Customer Support
Existing customers may fill out the following form to submit a question directly to OnTime Customer Support:
Phone Support
Existing customers may contact a support representative by phone. For pre-sales questions, please contact OnTime Sales. Phone support is generally available Monday - Friday, 8:00 AM to 5:00 PM Pacific Time.