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OnTime Software Release Notes

This page documents many of the additions and changes included in recent updates made to the OnTime software and services.

Preview Release

Preview Releases can be downloaded here.

October 6, 2017

  • Added option to control if a customer can still submit an order through the Customer Web Portal even when pricing cannot be fully calculated.
  • Improvements to the accuracy and reliability of geocoding addresses worldwide.
  • Improvements to the accuracy and reliability of distance calculations worldwide.
  • Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.
  • Improved results when using the yellow search bar to verify an address.
  • Reliability improvements to the OnTime Extension framework.
  • Issue that could cut off text in some text boxes within General Options.
  • Various issues reported via the OnTime error reporting service.

Current Release

Current Releases can be downloaded here.

October 10, 2017

  • Added option to control if a customer can still submit an order through the Customer Web Portal even when pricing cannot be fully calculated.
  • Improvements to the accuracy and reliability of geocoding addresses worldwide.
  • Improvements to the accuracy and reliability of distance calculations worldwide.
  • Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.
  • Improved results when using the yellow search bar to verify an address.
  • Reliability improvements to the OnTime Extension framework.
  • Issue that could cut off text in some text boxes within General Options.
  • Various issues reported via the OnTime error reporting service.

September 21, 2017

  • Issue that affected rebuilding of the data file on some PCs.
  • Issue that could cause the program to not start successfully on PCs with regional setting configured as Turkish.
  • Issue that could cause customer records with subaccounts or contacts to not save properly on some PCs.
  • Issue that may result in an error within the Tracking view while reassigning orders when grouping is active.
  • Various issues reported via the OnTime error reporting service.

August 18, 2017

  • Invoices within Customer Web Portal now include time zone translation to ensure that date and times show in the customer's local time zone.
  • Issue that would cause a failure when attempting to upgrade an OnTime account's subscription plan and using PayPal as the payment method.
  • Various issues reported via the OnTime error reporting service.

June 25, 2017

  • Make payments for an OnTime account using PayPal. Within OnTime Management Suite navigate to the Account tab and click the button labeled Make Payment. After specifying the amount to pay, click the button labeled Pay with PayPal to initiate a one-time payment through PayPal.
  • Turn on and off the ability for a user to access time clock features within OnTime Mobile.
  • Print a Route Assignment Sheet by right clicking on a route and choosing Print. The occupied zones and route stops scheduled for the current day will appear on the report.
  • Added Customer Contact Name and Declared Value as available columns within the Tracking view.
  • Improvements to various user interface designs.
  • Foundational improvements to OnTime Mobile Web to ensure better reliability and security.
  • Issue that caused the Primary culture setting within General Options to not save properly.
  • Issue that caused columns within the Tracking view to display improperly.
  • Various issues reported via the OnTime error reporting service.

June 13, 2017

  • Added invoice sending preferences as columns to the invoices list. New columns include postal, email, and fax.
  • Added invoice column to the payments list under the Billing view. This will reflect the invoice number to which the payment is currently assigned.
  • Receive payment form has been enhanced to support high DPI displays and report if the customer record associated with the payment has been deleted.
  • Changed label from deliveries to orders on Time and Activity report.
  • Issue causing default columns widths to be too small on high-DPI displays.
  • Various issues reported via the OnTime error reporting service.

June 8, 2017

  • Email address validation added to the order entry form and address book form of the Customer Web Portal.
  • Multiple email addresses can be specified for a location within the address book by separating each email address with a comma (,) or semicolon (;).
  • Various issues reported via the OnTime error reporting service.

May 26, 2017

  • Added quantity and weight as available fields to be exported to line item descriptions on invoices within QuickBooks Pro.
  • Improvements to the appearance and function of the contact lookup pane available within the order entry form of OnTime Dispatch.
  • Improved the appearance of certain UI elements within the order entry form of OnTime Dispatch when using the Dark theme.
  • Issue that could cause a price set name to appear improperly after changing the collection or delivery time in a way that could affect the schedule associated with the price set within the order entry page of the Customer Web Portal.
  • Issue with text not appearing when rendering text against information bars and using the Dark theme.
  • Issue causing Google Maps to not render properly when mapping the route for an order.
  • Issue that caused the driver role checkbox to be hidden from the User editor window.
  • Issue that caused clipping to occur for notifications within the User editor window.
  • Various issues reported via the OnTime error reporting service.

May 15, 2017

  • Updated interface for making payments for OnTime service and saving payment options.
  • Issue that would cause text within the backstage area to be difficult to read when Dark theme is active.
  • Issue that could cause changes in the tracking view to not be updated.
  • Issue that could result in an error when trying to create a new customer within a new, empty OnTime account.

May 12, 2017

  • Mobile app options for location tracking interval and synchronization frequency.
  • When importing customers or locations from an Excel or CSV file, the comments field is now available in the mapping list.
  • Added autosize option for columns in the price modifiers, vehicles, unbilled orders, billing cycles, invoices, and payments lists.
  • Improved User account editor window.
  • Improvements to the address book search bar within the order entry page of the OnTime Customer Web Portal. Searching now responds to the Enter key and provides feedback more quickly.
  • All accounts have been upgraded to the new OnTime Customer Web Portal version 4. This includes enhancements to the order entry page and an all new comprehensive API, available in both SOAP and REST endpoints.
  • Improvements to the security, performance, and stability of the OnTime Customer Web Portal.
  • Improvements to the tabbing through the order entry page of the OnTime Customer Web Portal. Now just press the Tab key to advance to the next field. Press Shift + Tab to go back to the previous field.
  • Improved rendering of signatures within the tracking view details window. Improved saving of signatures from mobile apps.
  • The name of the currently logged in user shown within the OnTime Customer Web Portal is now restored across sessions.
  • Improved the reliability and performance of displaying the invoice number to which an order is assigned when viewing the details of an order in the Tracking view.
  • A driver’s arrival time is now removed from a duplicated order when using the “New Order Based on This Order…” feature from the Tracking view.
  • Improved the performance of the calculation and rendering of the “Total Amount” and “Balance” columns of the Invoices list.
  • Improvements to the reliability of Saved Views when grouped and sorted in the Tracking view.
  • Improved icons in the Tracking view.
  • Limited User Accounts have been relabeled to Inactive User Accounts.
  • Issue with rendering of time sheet details columns on certain high DPI (4K) displays.
  • Issue where long text was not wrapped properly for service level notes and location notes on the order entry page of the OnTime Customer Web Portal.
  • Issue that would result in the default collection location not loading automatically on the order entry page of the OnTime Customer Web Portal.
  • Issue that could result in some imported addresses not appearing in search results on the order entry page of the OnTime Customer Web Portal.
  • Issue that could prevent legacy extensions from installing or updating properly.
  • Various issues reported via the OnTime error reporting service.

April 4, 2017

  • When saving multiple invoices to file, the File name template now requires that the <invoicenumber> variable be included to ensure that each file has a unique name.
  • Web page rendering improvements within OnTime Management Suite and Dispatch. Web page rendering now uses the latest version of Internet Explorer installed on the PC instead of restricting to older versions only.
  • Text displaying the tracking number of a submitted order on the order entry screen will now appear as black when using the Dark theme.
  • Issue with a nonstandard font that could cause some reports to not render if "Arial Narrow" was not installed on the PC.
  • Issue that could cause the export of an invoice to the Excel XLSX file format to be improperly saved resulting in an error message about repairing corruption within the file when opened in Excel.
  • Issue that could cause an error to appear after logging in with the desktop apps on certain Windows 7 PCs.
  • Various issues reported via the OnTime error reporting service.

March 23, 2017

  • Search in the Billing view. Use the common search bar located in the upper right corner of OnTime Management Suite to search items within the Billing view. Within the billing cycles list, search by customer company name and customer contact name. Within the unbilled shipments list, search by tracking number, customer company name, and customer contact name. Within the invoice list, search by invoice number, customer company name, and customer contact name. Within the payments list, search by payment reference number and customer company name.
  • The current customer adjustment percentage is now automatically stored on new orders. New orders will retain the original adjustment percentage even if the customer adjustment percentage is changed at a later date.
  • Improvements to the performance and accuracy of the QuickBooks Online Extension.
  • Improvements to the Invoice window interface, including the ability to double click an order and open it from the list. Icons have also been updated and improved for 4k displays.
  • Added alert to notify when an order’s price may have changed due to the modification of the customer’s adjustment percentage.
  • Improvements to upgrade process for OnTime Extensions.
  • Improved icons and UI for order entry screen when using high DPI displays.
  • Issue that could result in an error PS-Z4 when generating zone based prices.
  • Issue with QuickBooks Online Extension that could cause orders previously associated with an invoice to be transferred.
  • Various issues reported via the OnTime error reporting service.

March 10, 2017

  • You can now restore customers that have been deleted. Right click in the Customers list and choose Show Deleted Items. The list will change to show any deleted customers with a strikethrough. Simply right click on a deleted customer and choose Restore.
  • Update channels. Now choose the pace at which your PC receives updates to OnTime Management Suite and OnTime Dispatch. Three channels are available: Preview, Current, and Deferred. You can choose which update channel by visiting the general options. By default, your copy of OnTime will continue on the Current Release channel. For more information, see https://www.ontime360.com/update-channel.aspx.
  • Add and remove sample data. This is designed to help new users experiment with OnTime features quickly, without having to first enter data. Sample data can be added and removed at any time.
  • A new welcome screen appears the first time new accounts are accessed offering tips on getting started and the option to add sample data.
  • Restore price sets that have been deleted. Right click in the Price Sets list and choose Show Deleted Items. The list will change to show any deleted price sets with a strikethrough. Simply right click on a deleted price sets and choose Restore.
  • Autosize columns feature is now available for the Customers and Price Sets list. Just right click within the list and choose Autosize Columns to resize every column to fit its contents.
  • Added ability to authenticate users through API and secured with dedicated permissions.
  • Added ability to authenticate customers through API and secured with dedicated permissions.
  • Added ability to authenticate customer contacts through API and secured with dedicated permissions.
  • History list for collection and delivery is now available in the order entry page of the OnTime Customer Web Portal. This will provide easy access to the 10 most recent collection or delivery locations used by the customer.
  • New address book searching on the order entry page of the OnTime Customer Web Portal. Quickly search by company, contact, and address.
  • Significant improvement to the speed of order processing within OnTime Extensions. See an 8x performance increase with extensions that retrieve order information.
  • When posting transactions from OnTime to QuickBooks Pro, additional information about data formatting failures will appear.
  • Performance improvements to address book searching in the order entry page of the OnTime Customer Web Portal. Even if there are thousands of locations in a customer’s address book, searching will remain responsive.
  • Improvements to the database connection verification test within the SQL Server Replication feature.
  • The database connection verification test within the SQL Server Replication feature can now be performed without first saving connection settings.
  • Improved speed and efficiency of the data push within the SQL Server Replication feature.
  • The Automatic Push option for the SQL Server Replication feature has been moved from the main ribbon to the Configure Replication window.
  • Improvements to the way companywide settings are stored and synchronized.
  • Improved error handling when multiple applications are using the OnTime data file.
  • Changed dimension terminology from depth to length.
  • Issue that could result in delays when testing an external database server when configuring SQL Server replication.
  • Addressed an issue that could cause the synchronization status to incorrectly report attempts to reconnect to the service.
  • Various issues reported via the OnTime error reporting service.

2/17/2017

  • Improvements to the White program color theme resulting in a more consistent rendering across different display types.
  • Improvements to various user interface elements when viewed on displays using custom display scaling, such as 175% display scaling.
  • Server infrastructure improvements to improve security, reliability, and performance.
  • Issue that could cause the General Options or Program Options dialogs to not appear centered over the program.
  • Issue that could result in the application version, available features, and current company ID from showing properly when clicking on the main File tab.
  • Issue with authentication expiration within the QuickBooks Online Extension.
  • Issue with new service items not being created by the QuickBooks Online Extension.
  • Various issues reported via the OnTime error reporting service.

2/14/2017

  • Support for OnTime Extensions. A directory of available extensions can be accessed at www.ontime360.com/extensions. Search and browse for extensions developed by Vesigo Studios and the community. Download an extension file and run it to install it within OnTime Management Suite or OnTime Dispatch. Once installed, extensions are easy to keep up to date as OnTime will automatically check for and alert you when updates become available. Updating is just a couple clicks.
  • Synchronize a SQL Server database with local OnTime data. This creates a duplicate copy of the local data in OnTime within a SQL Server database of your choice. This works with Microsoft SQL Server 2005 – 2016, including the Express editions.
  • Automatically synchronize data to a configured SQL Server database. In addition to manually synchronizing the data each time changes are made, this setting makes it possible to automatically initiate a synchronization each time data changes from the OnTime service.
  • New ribbon based window wrapping the report designer. This will make it easier to author and modify reports.
  • Abandoned route stops now appear in a system generated entry under the Routes list. Route stops can become abandoned if they were not moved or deleted before the route containing them was deleted. Access to these abandoned route stops makes it possible to move them under a different route or delete them.
  • Support for the new OnTime API, allowing security keys to be assigned granular permissions for each area of the API. By default, the new API is secure with no permissions allowed unless they are expressly set.
  • All reports have been redesigned to ensure that no overlapping elements exist in the default templates. This will improve the consistency of report output to file formats that do not handle overlapping or composited elements well, such as HTML and Excel.
  • Improvements to the route scheduling log viewer, including a new copy feature that makes it possible to copy selected row entries to the clipboard.
  • Now view transfer details with an option to view the SQL Server data push log.
  • Improved transfer time when transferring OnTime data to an independent SQL Server instance.
  • User interface improvements to various windows and ribbon tabs, including new icons.
  • Improvements for high-DPI (4k) displays.
  • Improvements to the Routes list’s icons, especially on high-DPI displays.
  • Orders without assigned customers now appear in the Unbilled Shipments list.
  • Orders entered through the Customer Web Portal will now have their Earliest Collection Time and Earliest Delivery Time set to the same value as the “Ready for collection by” and “Deliver by” fields. Previously those fields were left blank.
  • Improvements to the security, reliability, and performance of user interface components.
  • Route scheduling queuing to improve reliability when entering a large number of route stops.
  • Improvements to the OnTime SDK with enhanced reliability, performance, and security.
  • Issue that may cause a button images to not appear in the ribbon toolbar. In some cases, a red X may have appeared.
  • Issue that could cause some orders to not be fully removed from an invoice.
  • Improved support for Microsoft .NET Framework 4.6.2.
  • Various issues reported via the OnTime error reporting service.

1/19/2017

  • Added Knowledge Base button to the Help tab.
  • User interface improvements to various windows and ribbon tabs, including new icons.
  • Improvements for high-DPI (4k) displays.
  • Improvements to OnTime SDK structure and documentation.
  • Improvements to the Find Duplicates tool under Locations, including the ability to right click in the list of duplicates and choose Check Selected Items, Check All, and Uncheck All.
  • Issue that could cause an invoice exported to certain file formats and attached to an email message to be corrupted.
  • Issue that could cause some detected duplicates within the Find Duplicates tool under Locations to not be removed when selected.
  • Issue that could cause an error when viewing an order without a status assigned.
  • Issue that would present an error when processing an order without collection or delivery location.
  • Various issues reported via the OnTime error reporting service.

1/11/2017

  • Under the billing view, the invoice and payment lists now each have ribbon tabs, making it easier to access common functions such as sending emails, previewing, and receiving payments.
  • Invoices can now be saved directly to a number of file formats. This can be performed on individual invoices or in bulk across many invoices at once.
  • Improvements to the appearance of the user interface, including remastering of additional iconography for increased display scaling on high-DPI (4K) displays.
  • Improvements to the OnTime SDK and extension framework.
  • Improvements to the way invoice totals are rendered within the invoice list.
  • Improvements to the loading and refreshing performance of the invoice list.
  • Issue that could cause an error to appear when running on non-English language versions of Windows.
  • Issue that could cause a failure to calculate zone based prices if the appropriate system database providers were not configured correctly.
  • Various issues reported via the OnTime error reporting service.

12/28/2016

  • Improvements to the workflow designer window.
  • Webhooks that are scoped to selected customers are now available within a customer's notification list.
  • Issue that could result in an error when business statistics graphs are loading.
  • Issue that could result in an error when starting a new order within order entry or viewing a route stop.
  • Various issues reported via the OnTime error reporting service.

12/26/2016

  • Issue causing an error to occur within the order entry process under specific circumstances.
  • Various issues reported via the OnTime error reporting service.

12/23/2016

  • Issue with some billing cycle schedules displaying incorrect cycle end dates.
  • Fixes for an issue that would cause the application to not start properly.
  • Various issues reported via the OnTime error reporting service.

12/20/2016

  • OnTime Management Suite and Dispatch now run on .NET Framework 4.6, making for a better experience on Windows 7, 8, and 10.
  • All new support for extensions developed using the new OnTime SDK. Extensions can be created to perform custom tasks and are deeply integrated into OnTime. Using the OnTime SDK makes it possible to tightly integrate OnTime accounts with other software systems and sites. You’ll be able to create, read, and update data from most areas of an OnTime account.
  • OnTime SDK: The OnTime SDK provides a powerful application programming interface (API) that allows a developer to control many of the basic functions of an OnTime account. This makes it possible to control how data is read, created, and updated. Using this approach, a programmer can easily extend the functionality of OnTime desktop applications such as OnTime Management Suite and OnTime Dispatch. These extensions become part of the OnTime application and can offer deep integration with other software systems.
  • High resolution and high DPI support for 4K monitors. Icons, text, and other UI elements have been remastered and optimized for display on high-density screens. OnTime will look better than ever on such screens.
  • Custom row spacing: Set the space between rows to suit your taste. Choose narrow, normal, and wide. Find this setting under General Options > Personalization > Row spacing.
  • Ability to install and manage extensions from within OnTime Dispatch.
  • In addition to installing extensions through the Manage Extensions window, now double click an extension file to install.
  • Ability to track exporting of invoices via a custom extension. This appears as a new column with checkboxes under the Billing > Invoices view.
  • Control over whether or not extensions can be installed and used. Find these settings under General Options > Connections > Extensions.
  • Addition of Autosize Columns command to the context menu of many lists within OnTime Management Suite.
  • Improved mapping within driver view of OnTime Dispatch.
  • Improvements to functions within the report designer.
  • Improved support for languages, including Arabic script. Rendering reports to PDF and other formats will benefit from this improvement.
  • Security warning now appears when installing extensions.
  • Improved support for legacy extensions written before the OnTime SDK. These legacy extensions now load and run side-by-side with new extensions authored using the OnTime SDK.
  • Redesigned General Options area within OnTime Management Suite.
  • Improvements to the reliability of website applets, including improved routing support for price calculations.
  • Improved communication between OnTime Management Suite and OnTime Dispatch when both programs are installed and running on the same PC.
  • Customer balance is now available as a field within invoice reports.
  • Improvements to the display of the time clock within OnTime Dispatch. The current time clock status and the amount of time logged in is now displayed.
  • The function for troubleshooting network problems has been improved to be more accurate and respond to additional types of networking issues.
  • Issue with negative miscellaneous amounts not properly transferring to QuickBooks.
  • Issue where embedded web pages would not display properly on a high DPI monitor with increased display scaling.
  • Improvements to billing cycle schedules where some specific schedules did not calculate properly.
  • Issue within the order entry view wherein the order entry form would be cut off at the bottom because of lengthy customer comments.
  • Issue where grouped modifiers would not function properly in specific scenarios.
  • Issue where an error could appear on first load if another OnTime application was running.
  • Issue with the mapping of a customer’s address not appearing on the map.
  • Various issues reported via the OnTime error reporting service.

12/12/2016

  • Web services updated to be more secure, more reliable, and better performing.
  • Various issues reported via the OnTime error reporting service.

Archived Release Notes

View release notes for older versions

We've been using OnTime 360 for just about a year now and each day we seem to be learning something new about it. The care and patience of the support and customer service teams helped us to understand how amazingly powerful and flexible the system truly is. Great stuff!

Chris Castellarin | Greenway Courier Service Ltd