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What is Considered a Shipment?

For billing purposes, OnTime defines a shipment as "a record containing information about the transportation of an object from one place to another." A shipment typically consists of a collection location, delivery location, and information about how the object will be transported. Within OnTime, this is often referred to as an Order.

A shipment is always represented in the Tracking view of the OnTime desktop applications as a single row.

The users of an OnTime account are in control of the number of shipments/orders submitted.

If you have additional questions about shipment pricing, contact OnTime Sales.

The system is amazingly flexible, especially in the area of building customized price sets and notifications. We've set up all kinds of notification systems and close to 100 different price sets to accommodate our customers over the years.

Zach Woody | Dash Delivery, Inc.