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What is Considered a Shipment?

For billing purposes, OnTime defines a shipment as "any order record submitted to an OnTime account."

The users of an OnTime account are always in control of the number of orders submitted.

If you have additional questions about shipment pricing, contact OnTime Sales.

This morning at 10am a customer requested a specific change to the layout of our invoice. I tried to figure out how to make it work but could not. A few emails back and forth with OnTime customer service and by 2pm it is customized for me. All I had to do is upload a template for that customer and now all their invoices fit their needs. Thanks!

Zach Woody | Dash Delivery, Inc.