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What is Considered a Shipment?

For billing purposes, OnTime defines a shipment as "a record containing information about the transportation of an object from one place to another." A shipment typically consists of a collection location, delivery location, and information about how the object will be transported. Within OnTime, this is often referred to as an Order.

A shipment is always represented in the Tracking view of the OnTime desktop applications as a single row.

The users of an OnTime account are in control of the number of shipments/orders submitted.

If you have additional questions about shipment pricing, contact OnTime Sales.

You have been extremely responsive to our questions and needs and I find that very refreshing in the web support world and a major reason to recommend OnTime.

Diane Hollar | Cape Fear Courier Services, Inc.