This page documents many of the additions and changes included in recent updates to OnTime software and services.
Preview Release Channel Updates
Preview releases include early access to new features and fixes. These changes will eventually find their way into Current releases.
Download Preview releases
October 6, 2026
- Issue that could cause Branch drop down lists to become disabled.OnTime Management Suite7.4.230OnTime Dispatch7.4.230
Issue that could cause an order to keep the previous Service Level's Additional Options and pricing when a collection or delivery time change moved it to a different price set schedule.
When a change to the collection or delivery window, the order date, or the customer re-evaluates the price set schedule and the current Service Level is no longer available, OnTime Dispatch now switches to the first available Service Level and refreshes the Additional Options and pricing exactly as a manual Service Level change does. Options from the previous Service Level are removed and the new Service Level's required and default options are applied, so re-check any optional selections after the switch.
- Issue that could prevent the location map coordinate editor from showing the saved pin, and cause map clicks to produce wrong coordinates, when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235OnTime Dispatch7.4.235
- Issue that could cause the zone editor map to open at the wrong position instead of the company home location when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235
- Issues reported via the OnTime error reporting service.OnTime Software and Services
Current Release Channel Updates
Current releases are reliable and up to date, making them the best option for most users.
Download Current releases
October 6, 2026
- Issue that could cause Branch drop down lists to become disabled.OnTime Management Suite7.4.230OnTime Dispatch7.4.230
Issue that could cause an order to keep the previous Service Level's Additional Options and pricing when a collection or delivery time change moved it to a different price set schedule.
When a change to the collection or delivery window, the order date, or the customer re-evaluates the price set schedule and the current Service Level is no longer available, OnTime Dispatch now switches to the first available Service Level and refreshes the Additional Options and pricing exactly as a manual Service Level change does. Options from the previous Service Level are removed and the new Service Level's required and default options are applied, so re-check any optional selections after the switch.
- Issue that could prevent the location map coordinate editor from showing the saved pin, and cause map clicks to produce wrong coordinates, when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235OnTime Dispatch7.4.235
- Issue that could cause the zone editor map to open at the wrong position instead of the company home location when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 15, 2026
- New user permissions added for API key creation, viewing, modification, and deletion.OnTime Management Suite7.4.225
- Change history is now available for API keys.OnTime Management Suite7.4.225
- When drawing zone boundaries on a map, the number of allowed points has been increased by 10X, allowing for more detailed zones.OnTime Management Suite7.4.225
- Improvements to synchronization across desktop and mobile apps.OnTime Software and Services
- Security and reliability improvements.OnTime Software and Services
- Issue that could prevent some branches from synchronizing properly.OnTime Management Suite7.4.225
- Issue that could cause the description section to disappear when all fields, except user defined fields, are hidden.OnTime Customer Web Portal
- Issue that could cause some user reports to omit orders and compensation unless the user belonged to a driver role.OnTime Management Suite7.4.225
- Issue that could prevent recommended zones from being consistently applied across desktop apps and web portal.OnTime Software and Services
- Issue that could prevent a data file rebuild from completing when initiated from the login screen.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issue that could prevent "Schedule Next Occurrence of All Stops" from scheduling across more than one route stop.OnTime Management Suite7.4.225
- Issue that could prevent the "Assigned to" dropdown from listing driver names under a route stop.OnTime Management Suite7.4.225
- Issue that could cause "Assign Remaining Uncompleted Route Stops To" to assign previously deleted orders on the route to be assigned to the new driver.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issue that could cause required portal-only price modifiers to duplicate when copying orders.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 19, 2026
- Improvements to memory management and overall performance.OnTime Management SuiteOnTime Dispatch
- Issue that could cause selection state of a price modifier to be reset to "Not selected by default" when added through the price set editor.OnTime Management Suite
- Issue that could cause duplicate report template entries in "Reset Report Templates" list.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 11, 2026
- Sample data now uses the newer simplified price modifier structure for defining tiered prices.OnTime Management Suite
- Issue that could cause sorting in the driver list to be removed as new orders enter the Unassigned Orders list.OnTime Dispatch
- Issue that caused remaining trial time to be shorter than expected.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 30, 2026
- Improvements to the dark theme across the application.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some route stops from scheduling properly with overnight schedules.OnTime Management Suite
- Issue that would prevent a scrollbar from appearing when needed when viewing the COD and signature pane within Order Details.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
June 25, 2026
- Driver names can now be displayed at all times in the driver map. Turn this on via Program Options > General > Mapping > Always show driver names on the Dispatch map.OnTime Dispatch
- Currently Assigned To can now be added as a column to the Tracking view.OnTime Customer Web Portal
- Billing Email and Billing Contact are now available columns in the Customers view.OnTime Management Suite
- Customer's Account Number is now an available column in the Billing > Invoices view.OnTime Management Suite
- Package Type can now be set as a required field for order entry at a global, customer, and price set level.OnTime Software and Services
- Create a return trip based on an existing order by right-clicking the order in the Tracking view and choosing New Order as Return Trip of This Order.OnTime Dispatch
- Configure, on a per user basis, if contact names are prefilled when marking an order as collected or delivered.OnTime Software and Services
- New user level desktop app permission to grant or deny: Access web portal as customer.OnTime Software and Services
- Mobile users can now configure the app to display times in 24 hour format from the Options.OnTime Mobile
- Additional locations added to sample data.OnTime Management Suite
- Full order description can now be exported from the Tracking view. Previously the export would be truncated to the first 100 characters.OnTime Management SuiteOnTime Dispatch
- Dark theme improvements across the desktop applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the on demand route stop scheduler's use of the scheduled time for submission date.OnTime Management Suite
- Improvements to the way sequential tracking numbers are generated and tracked.OnTime Management Suite
- Issue that could prevent clear usage of customer credits when split across multiple payments.OnTime Management Suite
- Issue that could cause required fields on price sets to override customer required fields.OnTime Customer Web Portal
- Issue that could prevent the vehicle type selection from being cleared between new orders.OnTime Customer Web Portal
- Issue that could prevent a vehicle type value of 0 from using a zero value in pricing calculations across price modifiers.OnTime Software and Services
- Issue that could prevent package type and vehicle type from being fully cleared under Order Entry.OnTime Dispatch
- Issue that could cause an unexpected error when viewing a record's history.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the base price type on an order transmitted through OnTime Partner Data Exchange from clearing. This will not adopt the default pricing method of the customer record associated with the receiver's account.OnTime Software and Services
- Issue that could prevent grid layout within the dispatching view from being saved and restored.OnTime Dispatch
- Issue that could prevent the Tracking tab from appearing in the ribbon when in the Tracking view.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 7, 2026
- Optimizations to improve performance and responsiveness within the Order Entry view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the scroll position to jump when viewing order details.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a route stop from opening if its associated price set had been removed.OnTime Management Suite
- Issue that could prevent the "Update Pricing" tool from removing deleted or disassociated price modifiers from a route stop.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 9, 2026
- Access to API keys can now be controlled through user permissions.OnTime Management Suite
- Access to Workflow Notifications can now be controlled through user permissions.OnTime Management Suite
- History of Workflow Notifications changes can now be viewed.OnTime Management Suite
- User permissions can now be enforced through OnTime Extensions created with the OnTime Extension SDK.OnTime Management Suite
- When choosing a vehicle while clocking in via OnTime Mobile, the vehicle list will now be filtered to show only vehicles assigned to the same branch(es) as the user.OnTime Mobile
- Access to the following new fields is available within the OnTime API: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime SDK/API
- Access to the following new fields is available within the OnTime Extension SDK: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime SDK/API
- Access to the following new fields is available within the OnTime Report Designer: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime Management Suite
- The scope (customer vs user) can now be set on price modifier groups.OnTime Management Suite
- Extended the "api/order/getTotalCost" endpoint to automatically include default or required price modifiers if "autoIncludeModifiers" is set to True.OnTime SDK/API
- Issue that allowed a user to enter a value less than the starting odometer value when clocking in.OnTime Mobile
- Issues reported via the OnTime error reporting service.OnTime Software and Services
February 16, 2026
- Issue that could prevent the report designer environment from showing the design surface under specific conditions.OnTime Management Suite
- Issue that could cause overlayed zones to disappear when clearing the current zone boundaries within the zone editor.OnTime Management Suite
- Issue that could prevent the percentage compensation from calculating properly within a price modifier when "Multiply by" is set to zone lookup table.OnTime Management Suite
- Issue that could prevent a route optimization report template from importing properly.OnTime Management Suite
- Issue that could prevent the "Total User Compensation" column within the Tracking view from including percentage compensation.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 5, 2026
- Overlay other zone regions when editing a zone, making it easier to draw zones that border each other.OnTime Management Suite
- Within the price modifier editor's testing area, the base price will now appear as part of the calculation visualization.OnTime Management Suite
- User compensation for unassigned orders now includes assigned driver portions, such as commission calculations.OnTime Mobile
- Improvements to the undo function within the zone editor when drawing zone boundaries.OnTime Management Suite
- Default files names are now recommended for more reports and other files when saving.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the route stop editor from correctly showing updated price set names and calculations.OnTime Management Suite
- Issue that could cause slow loading of customer records with a very large number of invoices.OnTime Management Suite
- Issue that could cause rearranged columns in the Tracking view to revert to their startup state after selecting a quick view and clearing the search.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent Email Recipient and Email Timestamp from updating across other devices due to long email address values.OnTime Management Suite
- Issue that could prevent Email Recipient from transferring to Access/SQL Server databases.OnTime Management Suite
- Issue that could prevent certain characters in user defined field names from displaying correctly in the Workflow Notification Designer.OnTime Management Suite
- Issue that could prevent some CSV or Excel files from being imported due to maximum character limits not always being enforced.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 19, 2025
- OnTime Mobile has a refreshed app icon. Requires version 7.6.0 or later.OnTime Mobile
- The app user's current location is now displayed on "My Map" to make it easier to see their location in relation to nearby stops. Requires version 7.6.0 or later.OnTime Mobile
- Map Pin Clusters. Within "My Map", if two or more stops are located near each other, a single purple colored pin will appear instead of multiple pins. Tapping the purple pin will cause a list to appear with all stops represented by that pin. From the list you can then tab into the details about that stop or order. Requires version 7.6.0 or later.OnTime Mobile
- For security reasons, server-side reports generated through the OnTime Customer Web Portal and OnTime API no longer support embedded scripts. Scripts embedded in reports are still supported locally through OnTime Management Suite and OnTime Dispatch.OnTime Customer Web Portal
- Issue that could cause the stop sequence to be mismatched between OnTime Mobile and OnTime Dispatch.OnTime Dispatch
- Issue that could cause previous text to appear within the Order Entry view's collection and delivery directory drop down list's Find box.OnTime Dispatch
- Issue that could prevent the "Configure" button from appearing for tiered based percentage price modifiers.OnTime Management Suite
- Issue that could prevent tiered overage percentage price modifiers from calculating properly.OnTime Software and Services
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 12, 2025
OnTime Mobile users can now view past orders that have been completed or canceled.
Users can view orders up to 180 days (6 months) in the past by tapping the filter at the top of the main view of the app. The number of days can be set on a per user basis. The timestamp referenced is Scheduled Delivery Date, then Actual Delivery Date, then Order Submission Date. This feature can be enabled or disabled on a per user basis within OnTime Management Suite. By default, this feature is disabled. Requires OnTime Mobile 7.5.0 or higher.
- OnTime Mobile users can now see their portion of user compensation for both assigned and unassigned orders. This feature can be enabled or disabled on a per user basis within OnTime Management Suite. By default, this feature is disabled. Requires OnTime Mobile 7.5.0 or higher.OnTime Mobile
- OnTime Mobile users will now see custom terminology for orders, items, and customers reflected throughout the app.OnTime Mobile
- Improvements to overall system performance.OnTime Software and Services
- Issue that could prevent Wait Time columns within the Tracking view from displaying correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some reports from being previewed due to a missing resource.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the "Map Route" function within Order Entry from working correctly.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 30, 2025
- Issue that could cause scheduled routes to appear unscheduled, even though scheduling occurred.OnTime Management Suite
- Issue that could cause some price modifier names to disappear after updating prices on an order or route stop.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 21, 2025
Workflow Notification fields for User Compensation:
- Total User Compensation
- User Compensation for Currently Assigned Driver
- User Compensation for Collection Driver
- User Compensation for Delivery Driver
Workflow Notification fields for Order Waiting Time:
- Collection Wait Time Start Time
- Collection Wait Time End Time
- Collection Wait Time (XX:XX:XX)
- Collection Wait Time (Total Hours)
- Collection Wait Time (Hours Part Only)
- Collection Wait Time (Total Minutes)
- Collection Wait Time (Minutes Part Only)
- Collection Wait Time (Total Seconds)
- Collection Wait Time (Seconds Part Only)
- Delivery Wait Time Start Time
- Delivery Wait Time End Time
- Delivery Wait Time (XX:XX:XX)
- Delivery Wait Time (Total Hours)
- Delivery Wait Time (Hours Part Only)
- Delivery Wait Time (Total Minutes)
- Delivery Wait Time (Minutes Part Only)
- Delivery Wait Time (Total Seconds)
- Delivery Wait Time (Seconds Part Only)
- Memo field as a column in the Payments list. (Hidden by default.)OnTime Management Suite
- Test notifications feature. Select one or more drivers from the Users list, right click, and choose Send Test Notification. This will send a test notification to the driver(s) based on the information stored in their profile. Choose from push notification, email, or priority SMS messages.OnTime Management Suite
- Test notifications feature. Right click on a driver in the Dispatching view and choose Send Test Notification. This will send a test notification to the driver based on the information stored in their profile. Choose from push notification, email, or priority SMS messages.OnTime Dispatch
- Status label is available as an additional column within the Tracking page.OnTime Customer Web Portal
- Collection and delivery location comments are available as additional columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- A location's comments now appear within an order's detail when changing collection or delivery location.OnTime Management SuiteOnTime Dispatch
- Ability to right click on a route and choose Schedule Next Occurrence, which will schedule the next occurrence of every stop within a route.OnTime Management Suite
- Improvements to GetTotalCost API endpoint, allowing for zone interpolation for base price and zone lookup table calculations.OnTime SDK/API
- Improvements to the quality of digital signature capture and display.OnTime Mobile
- When updating prices on an order, price modifier names will also be refreshed.OnTime Management SuiteOnTime Dispatch
- Manually scheduling a route or route stop has been renamed to "New Orders Based on This Route" or "New Order Based on This Route Stop" to avoid confusion with scheduling next occurrence.OnTime Management Suite
- Issue where a vehicle's make and model would be reversed.OnTime Management Suite
- Issue that could cause importing ".OTRPT" files to user-defined invoice templates to create duplicate templates.OnTime Management Suite
- Issue that could cause scrolling in the route stop calendar with a bi-weekly schedule to result in stops appearing on incorrect dates.OnTime Management Suite
- Issue that could cause return trip to home location to be excluded from route optimization distance calculations.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 27, 2024
- Access (MDB) data transfer now displays the estimated time to completion.OnTime Management Suite
- Access (MDB) data transfer status now shows within the status bar on the main windows, in addition to the Reports view.OnTime Management Suite
- SQL Server data transfer now displays the estimated time to completion.OnTime Management Suite
- SQL Server data transfer now allows current session logged events to be viewed.OnTime Management Suite
- SQL Server data transfer now shows more granular progress based on the total number of records remaining.OnTime Management Suite
- SQL Server data transfer configuration now displays more detailed messages when there is a problem connecting with the server and transferring data.OnTime Management Suite
- Issue that would prevent accounts subscribed to the Grow plan from accessing report publishing features.OnTime Management Suite
- Issue that could cause portions of OnTime Management Suite to lock up when customer billing cycle schedules are configured in a specific way.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 12, 2024
- CyberSource credit card processing is now supported.OnTime Software and Services
- Added creationDateMin, creationDateMax, lastModifiedDateMin, and lastModifiedDateMax parameter filters to many record query endpoints.OnTime SDK/API
- New option under General Options > Customer Web Portal > Order entry that will assign new orders to the same branches assigned to the customer submitting the order.OnTime Management Suite
- Improved connection reliability for SQL Server data transfers.OnTime Management Suite
- Issue that could prevent branches from applying to schedule route stops.OnTime Management SuiteOnTime Dispatch
- Issue that could allow a customer marked as inactive to place an order if active on the portal when they were marked inactive.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Items collection and its properties from resolving as expected when customizing the shipping label report.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent downloaded or imported price modifiers from synchronizing to servers unless it was modified.OnTime Management Suite
- Issue that could prevent some customer records with long standing billing cycle schedules from loading quickly.OnTime Management Suite
- Issue that could cause user interface elements to become unreachable when using user and vehicle photos with an excessively tall aspect ratio.OnTime Management Suite
- Issue that could prevent sample price modifiers from initializing with the proper visibility settings.OnTime Management Suite
- Issue that could prevent connections to Authorize.net payment processing from working correctly.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 6, 2024
Priority SMS Service: Boost customer engagement through quick and reliable SMS text messages with OnTime. These messages are sent through priority SMS channels, ensuring reliable delivery to billions of mobile numbers across hundreds of mobile carriers. Learn more about Priority SMS Service.
- Addition of an encoding tool when editing webhook workflow notifications. Use this tool to quickly URL encode string literal values. Any special fields are automatically URL encoded.OnTime Software and Services
- Customer and contact records now have two additional fields: Mobile Phone and Allow SMS. This will allow customers and contacts to opt in to SMS notifications through OnTime's Priority SMS Service.OnTime Software and Services
Many carriers and email service providers have dropped commercial support for Email to SMS Gateways. As a result, sending notifications via SMS Gateway may not work as expected in the future. Consider using OnTime's Priority SMS Service instead.
- Issue that could prevent downloaded sample price modifiers from being visible by default.OnTime Management Suite
- Issue that could cause HTTP headers to combine on a single line within the webhook editor.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 11, 2024
- The viewable branches assigned to a user account have been moved from the Desktop Permissions tab to the Access and Settings tab.OnTime Management Suite
- Issue that could cause sequencing to be incorrect when pressing the Tab key to cycle through fields.OnTime Management SuiteOnTime Dispatch
- Viewable branches are now used to filter unassigned orders within the OnTime Mobile app for iOS and Android.OnTime Mobile
- Issue preventing the creation of payment records when requiring payment before submitting orders.OnTime Customer Web Portal
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 17, 2024
- Issue that could prevent some reports from opening properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent user defined invoices from showing customizations.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 13, 2024
- Issue that could prevent running of route optimization from within OnTime Mobile.OnTime Mobile
- Issue that could prevent report publishing from working correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some currency symbols to display incorrectly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some orders to display an 'arithmetic overflow' when calculating prices.OnTime Management SuiteOnTime Dispatch
- Issue that could cause extended loading times when creating new orders.OnTime Dispatch
- Issue that could prevent users filtered by branches to appear within the 'assigned to' field within the order entry form.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 17, 2024
Partner Account Data Exchange
Relaying shipments to other carriers can now be automated through a 30-second configuration process. Expand territory reach by establishing partnerships and connecting two separate OnTime accounts. Data can then be exchanged in real time between the two carriers. Dispatch a shipment to another company just as you would to one of your couriers. Expand further by relaying shipments through multiple couriers and still retain a complete digital chain of custody.
Requires Professional or higher subscription plan.
Branch Support
The all new branching feature streamlines management across franchises, regional offices, and more. This feature allows record types such as users, locations, orders, and more to be specific to all, multiple, or one single branch. Users can then be assigned to one or more branches, which limits their view to records belonging to those selected branches.
Requires Scale subscription plan.
Automatic Route Optimization
Put route optimization on autopilot with this new feature! Turn this feature on under General Options, and any time an order is assigned to or unassigned from a driver, that driver's route will be immediately optimized. Each driver can be assigned their own optimization method and starting location for tailored results. Even better, this feature does not incur the additional cost of premium route optimization service credits.
Requires Scale subscription plan.
User Permissions
The updated User Permissions feature improves operational efficiency and security by customizing software access across views and records. Over 65 user permissions can be used to control access on a granular level.
Draw Zones on a Map
Draw custom zone boundaries on a map for enhanced precision and let OnTime's automatic geocoding place locations within the proper geographic boundaries. This feature ensures accuracy down to three feet.
Tiered Pricing
This feature greatly simplifies complex pricing structures and allows for flexible pricing and faster set-up times. Quickly input and update your rate sheets directly into OnTime. Under price modifiers, look for the new Tiered calculation options and then easily enter the range for each tier in a spreadsheet-like grid, where copy and paste from Excel is also supported. Further customization is available by setting the inclusivity and exclusivity of each tier.
Pricing Based on Wait Time, Package Type, and Vehicle Type
Price modifiers can now factor in package type, vehicle type, and the amount of time a driver waits at the collection or delivery location. This feature allows operations to optimize pricing strategies to increase efficiency, customer satisfaction, and profit margins.
Increased Decimal Scale to Four Digits
Most pricing fields have been updated to accommodate up to four decimal places. A four-digit decimal scale in pricing enables precise cost calculation and competitive pricing that helps ensure accuracy in a market where even small price variations can be significant.
Location Hours of Availability
Every location record can now be tagged with that location's hours of availability. This can include business hours, windows of availability, closures, and other schedules. When activated, this data can be considered when using route optimization for even higher-quality results.
Verify Items with Scan
Barcode scanning validation has been extended to all items within a shipment. Previously, scanning validation was limited to the shipment's main tracking, outgoing, incoming, reference, and purchase order numbers. New settings now make it possible to require scanning of each item's tracking number within a shipment. This can be configured on a per-user basis at either collection or delivery points.
Route Optimization from OnTime Mobile
Increases operational efficiency and responsiveness by enabling real-time on-the-go route adjustments. This feature can be enabled and customized on a per-driver (user) basis. This feature eliminates the dependency on the desktop application for optimizing routes, making the delivery process more convenient and accessible for those who are frequently on the go or don’t have immediate access to the desktop applications. Requires Grow or higher subscription plan.
Capture Location Position and Wait Time
Record more information from drivers at collection and delivery points. A new stopwatch feature in OnTime mobile allows a driver to record wait time easily and submit that with POD information. The driver's exact location will also be recorded with the POD information, giving a precise location of the actual collection or delivery.
Performance Dashboard
Provides a real-time view of a company's key performance metrics, which enhances overall operational efficiency and service quality. The ability to track performance in real-time helps identify areas of improvement, ensuring better resource allocation and overall service quality. This feature allows management to make data-driven decisions to optimize operations and financial performance. Requires Professional, Grow, or higher subscription plan.
Basic Customer Web Portal
The Basic edition of our popular Customer Web Portal includes essential features for most startups. Visitors can sign in and submit new orders, track shipments, manage an address book, edit their profile, import/export data, print reports, and more. Requires Start subscription plan.
Standard Customer Web Portal
The Standard edition of our popular Customer Web Portal includes all essential features from the Basic edition and more. Visitors can calculate pricing, generate quotes, and view invoices. Requires Grow subscription plan.
Advanced Customer Web Portal
The Advanced edition of our popular Customer Web Portal includes all features from the Basic and Standard editions, plus white labeling (remove OnTime branding), enable credit card processing online for invoices, and advanced theming customization to the portal. Requires Scale subscription plan.
Global Quick Views
In past versions, Quick Views became a popular way to customize the appearance and filtering of the Tracking view. However, they were local to the PC upon which the view was created. Now, in addition to local views, Quick Views can be created at a global or company level and synchronized seamlessly across all users in the organization. Companies can now build a standard set of Quick Views for their users. Requires Grow or higher subscription plan.
User File Attachments
Keep documents and files centralized by attaching them directly to a user's record. Helps with regulatory compliance by keeping essential documents, like permits, safety certifications, and more, in one location. Having all compliance paperwork and contracts in one secure place simplifies the preparation for internal and external audits.
Storage Status
In addition to In Transit, Completed, and other base statuses across the system, OnTime now supports a new base status of In Storage. This can be a useful tool for reflecting the status of shipments in warehouses, inventory, or other temporary storage situations.
Customer Credits
This feature creates flexibility and efficiency through a streamlined billing process, ultimately improving operations and customer relationships. Customers can now maintain a prepaid credit balance, streamlining the transaction process. If a customer overpays or receives a refund, the credit feature offers the flexibility to apply this balance toward future invoices.
Requires Professional or higher subscription plan.
Vehicle Photo
This feature aids in easy identification and operational record keeping, improving fleet management, providing visual reference, and aiding in asset management and insurance documentation.
Global Web Portal Notification Banner
Efficiently communicate operational updates, marketing promotions, and urgent alerts to all customers through a banner on the Customer Web Portal, significantly enhancing information sharing and customer engagement. This can also be used as a marketing tool, enabling the company to promote new services, special offers, or discounts directly to customers.
Requires Enterprise or higher subscription plan.
Intuit QuickBooks Payments
This feature opens up credit card processing for those who use QuickBooks Payments. The seamless integration is easily set up under General Options > Connections > Payment Processing.
Requires Professional or higher subscription plan.
Control the Visibility of Price Modifiers
Visibility can be set to show only in OnTime Dispatch, only in the OnTime Customer Web Portal, or in both. The default behavior is to show in both applications. If the price modifier is required, it will still be activated on the order, even if it is not visible to the user.
Fixed and Percentage Based Compensation for Price Modifiers
Make it easier to assign compensation to an optional or service level by assigning compensation for users on a price modifier at a fixed rate or a fixed percentage.
Inclusive and Exclusive Ranges for Price Modifiers
This feature makes it clearer how ranges are applied within price modifiers. Each range can be set to include or exclude the number at the start or end of a range.
Price Set Required Fields
Previously, required fields on a shipment could be set at a customer and global level. Now, it is possible to set required fields at a price set level. This helps ensure important fields contain data when certain service levels are chosen.
Publish Report Customizations
Report template modifications can now be published to the server and automatically downloaded to all in the company, making the distribution of report customizations quick and consistent. This automates the sharing of report customizations, which previously required manual import and export of report template files.
Requires Professional or higher subscription plan.
Worldwide SMS Gateway Recommendations
This time-saving feature can make it easier to configure the SMS Gateway for users. An ellipsis button appears at the end of the SMS Gateway text box. Clicking that button will open this feature, making it possible to enter a phone number and select from a list of mobile carriers.
Customer Terms for Invoices
The number of days by which the due date on invoices can be set for each customer. This new field is located under customer records within the Billing section. For example, set a customer's terms to 10 days, and all new invoices for that customer will automatically have their due date set to 10 days from the current date.
Requires Professional or higher subscription plan.
Invoice Email Logging and Tracking
When an invoice is sent to a customer within OnTime, the email address of the recipient and the timestamp of when it was sent will be recorded with the invoice. This can make it easier to see who has and has not been sent an invoice. To view the recipient and timestamp, be sure to show those columns. This can be accomplished by navigating to the Billing > Invoices view within OnTime Management Suite, right-clicking on any column header, choosing Show/Hide Columns, and ensuring the Email Recipient and Email Timestamp columns are selected.
Requires Professional or higher subscription plan.
Webhooks (HTTP POST) authentication methods
Webhooks within the Workflow Designer now support both Basic authentication and OAuth.
- User names are shown next to file attachments, displaying the name of the user who attached the file. This is especially useful to find the name of a driver who attached a picture to an order.OnTime Management SuiteOnTime Dispatch
- 64-bit random number generation for customer account numbers, tracking numbers, and more.OnTime Software and Services
- Expanded user contact information, including address.OnTime Management Suite
- Improvements to dark theme rendering across both OnTime Dispatch and OnTime Management Suite.OnTime Management SuiteOnTime Dispatch
- The My Suggestions tab was deprecated in OnTime version 5 and has not been removed in version 7. Suggestions and feedback can continue to be made through the standard process outlined here: https://www.ontime360.com/suggest-a-featureOnTime Management Suite
- Issue that could prevent user permissions from applying to some extension activities.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
March 27, 2024
- Issues that could cause errors when using future versions of OnTime services.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 16, 2024
- Issue that could prevent sample workflow notifications from downloading and installing properly.OnTime Management Suite
- Issue that prevented user password view permission from applying properly when set in a future version of the software.OnTime Management Suite
June 6, 2023
- Issue that caused the wrong menu items to appear within the Tracking view's context menu.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some test boxes to be cut off when viewed under specific levels of displaying scaling.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent status information from being returned through the online API, resulting in access denied errors.OnTime SDK/API
- Issue that could prevent customer scoped API access from successfully posting new orders.OnTime SDK/API
- Issue that could prevent some OnTime Extensions from showing dialog boxes and windows in the foreground.OnTime SDK/API
- Issue that could prevent some rows to be updated when using the Transfer to SQL Server feature.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
February 9, 2023
- Order Items added through the API or SDK will now generate individual tracking numbers based on the order's tracking number plus a sequential number (-1, -2, -3, etc.). This reflects the behavior of OnTime Dispatch.OnTime SDK/API
More granular permissions are now required.
To increase security and control over dataflow, the API will not allow permissions to cascade across record types. Some API endpoints interact with multiple record types at once. In such cases, the API key must have the appropriate permissions set for every record type interacted with in the endpoint. For example, if creating an order with new locations, the API key should have permissions set to allow Create Order and Create Location. If this is not done, an access denied error will return.
- API keys using a Scope of "All data in this account" will receive an HTTP response of 400 (Bad Request) if posting only CustomerID, Customer, or OrderID in an otherwise empty request body.OnTime SDK/API
- Issue that could prevent Route Optimization map from showing a pin for the last stop on the route.OnTime Dispatch
- Issue that prevented the zone based pricing grid from copying to a new price set when using the Duplicate Price Set feature.OnTime Management Suite
- Issue that could prevent business statistics charts from fully loading.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 12, 2023
- Issue that would prevent installation to complete successfully within some 64-bit ARM environments, such as Apple Silicon processors.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 10, 2023
- Improvements to the reliability of the file import feature.OnTime Management SuiteOnTime Dispatch
- Issue that could cause permissions to show incorrectly after certain password resets.OnTime Management Suite
- Issue that could prevent departments on imported orders from appearing.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route zone schedules to save under the wrong time zone.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
December 16, 2022
- Issue causing the unassigned orders list to not update reliably when new orders are created.OnTime Dispatch
- Issue that could prevent confirming order assignments from removing orders from the unassigned orders list.OnTime Dispatch
- Issue that could cause an error when canceling pending order assignments.OnTime Dispatch
- Issue that could prevent a route stop's next occurrence date from displaying correctly when an exception is introduced within the calendar view.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 22, 2022
- Improvements to the reliability and performance of data access.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent status label changes from immediately appearing on other PCs after synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent calculated columns from exporting completely.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a price set's schedule from including some specific times.OnTime Dispatch
- Issue that could prevent some extensions from launching properly.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 3, 2022
- Improvements to the reliability and performance of CSV and Excel file imports.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the price modifier usage report to display an unfiltered list of price modifiers.OnTime Management Suite
- Issue that prevented the work sheet report from displayed proper values for driver name and delivery date when launched from the order entry screen.OnTime Dispatch
- Issue that could cause certain values in the price modifiers grid to round to the nearest tenth of the value.OnTime Management Suite
- Issue that could cause an error to appear when updating prices on a route stop.OnTime Management Suite
- Issue that could cause the options list to appear empty within a route stop.OnTime Management Suite
- Issue that could cause the service level list to display the internal name of a price set within a route stop.OnTime Management Suite
- Issue that could prevent the proper driver name from appearing on the route stop scheduling report.OnTime Management Suite
- Issue that could result in a dialog shown from an extension to not appear at a correct location on screen.OnTime Management SuiteOnTime Dispatch
- Issue that prevented extensions that require activation from installing properly within OnTime Dispatch.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
October 6, 2022
- Improvements to the reliability of the Extension SDK.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
October 3, 2022
- Improvements to the Extension SDK that allows for both local and UTC time to be used by setting the DateTime.Kind property. Documentation has been updated to reflect these changes.OnTime SDK/API
- Issue that could prevent price calculation of COD type price modifiers.OnTime Dispatch
- Issue that could prevent checkbox based user defined fields from being turned on and required if they had been configured as required.OnTime Dispatch
- Issue that could cause abnormally large distance calculations when using Google Maps for routing addresses not closely associated with a known road or street.OnTime Dispatch
- Issue that caused the Time Remaining displayed in the Dispatching view to incorrectly show a date.OnTime Dispatch
- Issue that could cause some extensions to report an error when upgrading.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 8, 2022
- Improved credit card validation.OnTime Management Suite
- Issue that could prevent the navigation bar from loading a previous configuration resulting in a blank appearance.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some pricing details to appear as zero within the Price Quote report.OnTime Dispatch
- Issue that could cause some columns within the price modifiers list to appear blank.OnTime Management Suite
- Issue that could prevent quantity-based shipping label reports from generating properly when multiple orders are selected.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zone-based user compensation price set values to double on user reports.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 19, 2022
- Issue that could cause some extensions to load data slowly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause split payments to generate an additional payment with a zero value.OnTime Management Suite
- Issue that could cause Weight to appear in the watch value list of a Flat Amount or Flat Percentage price modifier.OnTime Management Suite
- Issue that could prevent duplicated price sets from fully synchronizing all associated customer records.OnTime Management Suite
- Issue that could cause extensions referencing the independent view of the tracking view from getting an up to date list of selected orders.OnTime Management SuiteOnTime Dispatch
- Issue that could cause authentication tokens to become stale when the application is left open for extended periods.OnTime Dispatch
- Issue that could cause a selected cell to be a different color from the rest of the row.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 4, 2022
- Improvements to the loading speed of data and lists across the applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the speed of synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent loading overlaps to appear properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent filtering and searching from returning proper results when canceled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some customer related records, such as invoices, to load slowly under specific circumstances.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a duplicated price set from properly synchronizing associated customers.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 18, 2022
- Optimizations to the loading of route stops.OnTime Management Suite
- Issue that could cause an error to appear when adding status changes from the tracking details window.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent elements on the route optimization window to not appear correctly.OnTime Dispatch
- Issue that could cause some extension to fail to add new orders.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 13, 2022
Additional methods for obtaining map coordinates for a location. In addition to geocoding an address or manually entering latitude/longitude coordinates, OnTime now supports three new methods for obtaining coordinates. Access these options by clicking the link next to the "Position" label in the Location window.
- Find the location on a map and simply click to calculate the coordinates.
- Use three-word addresses to geocode any location on earth using what3words.
- Use Google Plus Codes to identify any location on earth.
- Split payments are now supported. Create a new payment and choose to apply amounts from the payment across multiple invoices.OnTime Management Suite
- Order description field added to the list of available fields within the route optimization report.OnTime Dispatch
- New price modifier type for signature capture on collection. This makes it possible to set requirements and pricing specifically for signatures captured at the collection location.OnTime Management SuiteOnTime Dispatch
- Price sets now fully support user compensation. Use a price set to calculate the compensation for a user who is assigned to the Driver role. Change the price set Type from Customer to User. Then assign to the driver by opening the driver's user record and navigating to Employment > Compensation Rates > Driver Compensation Price Set. Any matching price calculations will be credited to the driver as compensation.OnTime Management Suite
- Sequential numbering of stops during route optimization. Pins displayed on the route optimization map will be labeled with numbers corresponding to the individual stops and the order in which they have been optimized.OnTime Dispatch
- Enable and disable extensions. Temporarily disable extensions within the desktop applications by navigating to Tools > Manage Extensions. Select the desired extensions and then click the button labeled "Disable". Repeat the same process to enable an extension, clicking the button labeled "Enable" when available.OnTime Management SuiteOnTime Dispatch
- Allow the Currently Assigned driver to be compensated when Driver Assigned for Collection or Driver Assigned for Delivery are not set. Access this setting from General Options > General > Use Currently Assigned driver if Collection or Delivery driver are not specified when calculating compensation.OnTime Management Suite
- New "RefreshAndSynchronize" method is available within the Extension SDK.OnTime SDK/API
- Improvements to the display of user compensation are shown under the Order Details window. In some cases, additional information is displayed to make compensation to multiple individuals clearer.OnTime Management SuiteOnTime Dispatch
- Improved change tracking when editing records that will prompt the user to save changes if closing the window without saving their changes first.OnTime Management SuiteOnTime Dispatch
- Improvements to the user interface when operated under Gray and Dark themes.OnTime Management SuiteOnTime Dispatch
- Improvements to the loading performance of the Price Set editor, especially when opening price sets with many zones.OnTime Management Suite
- Issue that could prevent the button labeled "Update Pricing on all Route Stops" from working properly.OnTime Management Suite
- Issue that could prevent pricing of specific percentage based price modifiers to calculate properly when saving a new route stop.OnTime Management Suite
- Issue that could prevent the tooltip from displaying properly when searching for and geocoding an address.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the pricing update prompt from immediately appearing when adjusting options within an existing order.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent validation errors from appearing when editing user accounts.OnTime Management Suite
- Issue that prevented Price Modifier Usage and Revenue report from showing the proper data.OnTime Management Suite
- Issue that could prevent minimum date/time validation from functioning properly, allowing orders to be entered with earlier than acceptable times.OnTime Customer Web Portal
- Issue that could cause the Price Set editor to experience significant delays when loading some price sets.OnTime Management Suite
- Issue that could prevent zone lookup tables from displaying full fractional units.OnTime Management Suite
- Issue that could prevent date range filters from working properly within the Extension SDK.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 5, 2022
- The linking lists between customers and locations can now be searched across all columns.OnTime Management Suite
- Issue that could prevent views from loading properly at startup.OnTime Management Suite
- Issue that could cause inconsistent results when creating route stop schedule exceptions within the calendar view.OnTime Management Suite
- Issue that could prevent the navigation bar from appearing at startup.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
March 29, 2022
- The customer drop down list within the order entry view of OnTime Dispatch has been enhanced to allow for more flexible searches. Instead of an exact match, left to right, you can now search across multiple details of a customer, matching text anywhere it appears.OnTime Management SuiteOnTime Dispatch
- New setting to allow all invoices to appear within the OnTime Customer Web Portal immediately after they are created. This setting can be found under General Options > Customer Web Portal > Invoices > Show all invoices immediately after being created. When turned on, the previous ability to choose which invoices appear online is disabled.OnTime Management Suite
- If choosing which invoices to appear online within the OnTime Customer Web Portal, you can now cause multiple invoices to appear online at once. Use this new bulk edit feature by selecting multiple invoices, right-click, and choose "Show in Web Portal."OnTime Management Suite
- The invoices and payments lists within the Billing view can now be customized. This includes choosing which columns are displayed and saving the configuration of the lists between sessions.OnTime Management Suite
- Four new columns are available within the invoices list of the Billing view: Memo, Number of Orders, Invoice Template, and Show in Web Portal.OnTime Management Suite
- Record a new payment by right-clicking directly on an invoice.OnTime Management Suite
- Two new customer statement reports. One statement summarizes unpaid invoices and the balance due, broken down by aging. Another report makes it possible to generate a statement of all invoices and payments processed for a customer within a specified date range.OnTime Management Suite
- Route stops now show collection and delivery locations.OnTime Management Suite
- Route stops now open faster.OnTime Management Suite
- Multiple route stops can be open at the same time.OnTime Management Suite
- Price quotation report. Generate a price quote based on the information in the order entry form of OnTime Dispatch. Create a new order, complete as much of the order as necessary, and then click the button labeled Price Quote under the Order Entry tab of the toolbar at the top.OnTime Dispatch
- Display summaries of the total amount due within the Unbilled Orders view. Activate this feature by clicking the Options button at the top of the Unbilled Orders list and choosing Show Amount Due Summaries.OnTime Management Suite
- Quantity and item numbering now appears by default on shipping labels. For example, if a quantity of 10 is specified for an order, an option will appear to produce 10 labels at once, each labeled "X of 10".OnTime Management SuiteOnTime Dispatch
- Updated experience when editing the list of base prices, price modifiers, and customers within the price set editor. For clarity, base price by distance is now available within its own list.OnTime Management Suite
- Improvements to the price set list within the customer editor, making it possible to quickly search and filter columns.OnTime Management Suite
- Improvements to the customers and price modifiers lists within the customer editor, making it possible to quickly search and filter columns. Try using the Ctrl + F keyboard shortcut to perform a quick find.OnTime Management Suite
- Invoice email template now supports HTML formatting making it possible to create richer message templates.OnTime Management Suite
- Add item details when placing orders through the Customer Web Portal. This option is turned on via General Options > Customer Web Portal > Order Entry > Show time windows for collection and delivery.OnTime Customer Web Portal
- Specify time windows for collection and delivery when placing orders through the Customer Web Portal. This option is turned on via General Options > Customer Web Portal > Order Entry > Allow users to add items to orders.OnTime Customer Web Portal
- Quantity, COD information, declared value, and itemized descriptions now appear on order detail pages within the Customer Web Portal.OnTime Customer Web Portal
- Manually schedule all stops within a route by right clicking on a route and choosing Manually Schedule.OnTime Management Suite
- Latitude and longitude (GPS coordinates) are can now be mapped when importing locations from an Excel or CSV file.OnTime Management SuiteOnTime Dispatch
- Updated pins on the drive location map make it easier to identify drivers in close proximity. The color of the pins can now be changed to suit your preference.OnTime Dispatch
- Two new customer statement reports. One shows a list of past due invoices along with invoice again. The other will show all invoices and payments transacted for a customer within a specified date range.OnTime Management Suite
- Price set usage and revenue report. View the revenue generated by a specific price set, as well as the orders it was used on, during a specific time period.OnTime Management Suite
- Price modifier usage and revenue report. View the revenue generated by a specific price modifier, as well as the orders it was used on, during a specific time period.OnTime Management Suite
- Earliest Collection Date and Earliest Delivery Date are now available as special fields for workflow notification templates.OnTime Management Suite
- New workflow notification event that triggers when a route stop is scheduled.OnTime Management Suite
- Process credit card payments from the order entry form of OnTime Dispatch. Turn this feature on by checking the box located under General Settings > Order Entry > Prompt for credit card authorization before submitting new orders.OnTime Dispatch
- Route stop window now supports simplified ribbon to increase usable space.OnTime Management Suite
- When viewed in calendar view, route stops will now reflect the color assigned to the route.OnTime Management Suite
- The work sheet report is now available from the yellow notification bar that appears after submitting a new order.OnTime Dispatch
- Add new records quickly by duplicating configuration from an existing record. Right click an on existing record within the list and choose "Duplicate [X]...". This applies to Users, Locations, Zones, Price Sets, Price Modifiers, Customers, Payments, Vehicles, Route Stops, and Workflow Notifications.OnTime Management Suite
- Orders not available on local PCs due to archive date settings are now automatically retrieved from the server if a broadband connection to the internet is available.OnTime Management SuiteOnTime Dispatch
- An order's base price is now available as a special field within the workflow notification designer.OnTime Management Suite
- A customer's default reference number and purchase order number will prepopulate within the OnTime Customer Web Portal order entry form, as it does within the OnTime Dispatch order entry form.OnTime Customer Web Portal
- A customer's account number now appears within the order entry form of the OnTime Customer Web Portal.OnTime Customer Web Portal
- Allow duplicate data when importing from Excel and CSV files. Previously when importing from these files, any records found to contain the same data as a record already within the account would be skipped. A new checkbox labeled "Allow duplicate data to be imported" can be used to bypass this duplication check.OnTime Management SuiteOnTime Dispatch
- New setting in Program Options > General > Enable multicolumn search when selecting customers in the Order Entry view. When enabled, this will change the customer selection field to search across all columns of data for a broader and more flexible method of searching. When disabled, the previous autocomplete behavior is used, searching only against the company name.OnTime Dispatch
OnTime Extension Packager for Visual Studio 2022 is now available from the Visual Studio Marketplace
Added ShowForm and ShowDialog methods to the OnTime Extension SDK. These methods will make it possible to push windows to the foreground of OnTime Management Suite or OnTime Dispatch, without user intervention. This is especially useful for extensions that need to ensure alerts or other time sensitive information is displayed to a user.
Source code for the "Scan Barcode to Update Status" extension is now available on GitHub. The code is licensed under GPL-3.0, allowing organizations to modify the code and behavior of the extension to suit their needs. For more information about this extension, see How to Use the Scan Barcode to Update Status Extension
- A Timestamp property has been added to the OnTime API for the Order.FileAttachment class.OnTime SDK/API
- A date range filter has been added to the "fileAttachments" endpoint of the OnTime API, making it possible to retrieve a subset of files associated with an order.OnTime SDK/API
OnTime Extension Packager, contained within the OnTime Extension SDK is now available in 64-bit.
- All new "My Map" view. This view will show a map with all stops from the "My Orders" list, giving you a choice to view assignments in a list view or a map view. Tap the pins within the map view to a popup about the location and tap the popup to load details about that order.OnTime Mobile
- Quickly add shipping exceptions to an order from the Order Details screen by tapping the new "Update Status" button. Then enter a note about the exception, such as "No one home," or choose from a list of premade notes created by your company.OnTime Mobile
- Barcode scanning will now make audible beeps, giving feedback to the user about successful and failed scanning attempts.OnTime Mobile
- Long press on a location's address on the Order Details screen to copy the address to the clipboard.OnTime Mobile
- Improvements to support the latest mobile operating systems (iOS 15 and Android 12). Note that Android 4.4 and iOS 8 are no longer supported.OnTime Mobile
- Reports are now more easily visible within the navigation pane area of a view.OnTime Management Suite
- Disable tooltips from appearing within order entry through a new setting available under Program Options > Order Entry > Show order entry tooltips on hover.OnTime Dispatch
The OnTime Extension SDK has been updated to version 6.0.795, which includes new features while being 100% backwards compatible.
OnTime Extension SDK version 6.0.795 is available for download from NuGet.org.
Updates and improvements to the OnTime Extension SDK documentation.
- Improvements to Dark application theme.OnTime Management SuiteOnTime Dispatch
- Improvements to loading speed of order entry page within the Customer Web Portal.OnTime Customer Web Portal
- Issue causing layout problems within the order entry and route stop views.OnTime Management SuiteOnTime Dispatch
- Issue that could cause icons within context menus to appear too small on some monitors.OnTime Management SuiteOnTime Dispatch
- Issue that could cause import of Excel and CSV files to fail without warning when a field contained too much text.OnTime Management SuiteOnTime Dispatch
- Issue that could cause stale data to appear within the routes stop list if customer or location records had been removed after the route stop was created.OnTime Management Suite
- Issue that could prevent scheduled route exceptions from working correctly when deleting a scheduled stop from the calendar view.OnTime Management Suite
- Issue that prevented drivers from marking orders as collected or delivered if the user did not have the ability to transfer orders enabled.OnTime Mobile
- Issue that could prevent Waze from integrating properly with OnTime Mobile for iOS.OnTime Mobile
- Issue that could cause some searches to be treated as case sensitive, giving unexpected results.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when retrieving price set or price modifier data via an OnTime Extension.OnTime Management SuiteOnTime Dispatch
- Issue that could application from closing immediately if a synchronization was pending.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route stops to retain pricing configuration between changes to service level section.OnTime Management Suite
- Issue that could cause layout issues when creating duplicate orders or return trips within the order entry view.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
December 3, 2021
- Issue that could prevent local settings from migrating properly when rebuilding the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some list from being properly alphabetized when mixed case characters are used.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 3, 2021
- Issue that could prevent specific reports and extensions from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent service levels from loading when creating new orders.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 28, 2021
- Improvements to performance when exporting data.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Export Data function from operating correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 25, 2021
- User compensation can now include commission on price modifiers that calculate a negative amount. This option can be turned on by navigating to General Options > General > Users > Allow user compensation to include negative price modifiers. This option is turned off by default.OnTime Management Suite
- Issue that could cause some OnTime Extensions to create multiple sets of user defined fields, giving the appearance of duplicate orders within the OnTime Customer Web Portal.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some criteria from being used within the duplicate detection feature.OnTime Management Suite
- Issue that could cause repeated prompts to install the Microsoft Edge WebView2 prerequisite.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 22, 2021
- Added ability to directly edit SQL queries within the Query Builder when authoring custom reports.OnTime Management Suite
- Issue that caused an error message to appear when connecting to QuickBooks Pro.OnTime Management Suite
- Issue that could cause some route stops to reset to their price set to the default selected after modification.OnTime Management Suite
- Issue that could cause additional options to reset to default when editing specific route stops.OnTime Management Suite
- Issue that prevented orderly tabbing through fields in the order entry and route stop forms.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the assigned contact to disappear after editing an existing order.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 14, 2021
- Issue that could cause some OnTime Extensions to create multiple sets of user defined fields, giving the appearance of duplicate orders within the OnTime Customer Web Portal.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent file imports from working correctly when mapping was incomplete for some records.OnTime Management SuiteOnTime Dispatch
- Issue that could precent checkboxes from unticked when using the Advanced Filter.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a customer account number from importing properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause copies of orders to not include price set information.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a contact name assigned to an order to be removed when resaving the order.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 6, 2021
- Improvements to the layout of additional options within order entry when horizontal space is limited.OnTime Management SuiteOnTime Dispatch
- Issue that caused some users to see a "you do not have permission" message when completing some tasks.OnTime Management SuiteOnTime Dispatch
- Issue that prevented data import from CSV or Excel files when specific mapping was used.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zones to not be applied when importing locations from a CSV or Excel file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 1, 2021
All new data file engine. OnTime stores information locally within a data file to ensure quick access to your data, even without an internet connection. After several months of development and testing, we are happy to introduce a new data file format that provides several enhancements, such as:
- Significant improvements to data access speed. In some cases, you'll see a 20X speed increase.
- Access all records without data file size restrictions. The 4GB file size restriction has been lifted.
- Added protection against data loss or corruption.
- Simplified ribbon toolbar. This optional interface is available by clicking the up arrow (^) shown at the far right of the ribbon toolbar. The simplified ribbon used less vertical space, making more room for your data.OnTime Management SuiteOnTime Dispatch
- New look for Order Entry. The Order Entry view has been updated with improvements to readability. Pricing is grouped together under a new Service Level panel. Order entry tabs can now be docked outside of the application and moved to secondary monitors.OnTime Dispatch
- New web rendering engine. OnTime now uses the new Microsoft Edge (based on Chromium) rendering engine to display web content throughout the application. This brings improved security, speed, and compatibility.OnTime Management SuiteOnTime Dispatch
- New installer. Our new installer makes installation of the desktop applications faster and more reliable while sporting a refreshed visual appearance. Updates will see an even greater improvement in speed. The new installer will also preserve your pinned shortcuts to the Start menu and taskbar. When installing Management Suite, it's no longer necessary to install Dispatch separately to get a shortcut on the desktop. Management Suite will now create a shortcut to Dispatch.OnTime Management SuiteOnTime Dispatch
- Global setting indicators. Some settings within OnTime Management Suite apply only to the local PC, while other settings apply company-wide, and it was not always easy to tell the difference. Global company-wide settings are now clearly marked with a blue globe next to the setting or section of settings. This helps clarify which settings affect the local PC and which ones affect the entire account.OnTime Management Suite
- Modify orders from the Unassigned Orders list. Order details could be opened and viewed from the Unassigned Orders list within the Dispatching view in previous versions, but they could not be modified. Now order details can be changed from the Unassigned Orders list, as you can from the Tracking view.OnTime Dispatch
- Support for Microsoft Windows 11. With several changes coming in Windows 11, we fully tested and adjusted OnTime to ensure full compatibility. OnTime will work well and look great on Windows 11.OnTime Management SuiteOnTime Dispatch
- A refreshed login screen that is more friendly with an updated look.OnTime Management SuiteOnTime Dispatch
- Improved support across four color schemes: Colorful, Light, Gray, and Dark. Significant improvements to consistency are especially seen in the Gray and Dark themes.OnTime Management SuiteOnTime Dispatch
- New icons across the applications that bring a fresh and cohesive look.OnTime Management SuiteOnTime Dispatch
- New smooth scrolling option that makes it easier for the eye to track items when scrolling long lists.OnTime Management SuiteOnTime Dispatch
- Updated Program Options within OnTime Dispatch that is easier to navigate and is consistent with General Options in OnTime Management Suite.OnTime Dispatch
- The default Dispatching view now shows more information at once. Drivers, Unassigned Orders, and Mapping are now shown in different panes, allowing quick access to more information at once. Drag and drop the header of each pane to dock and float panes to fit your personalized workflow. Tabbing is still supported if you would like to configure the view to appear as it did in previous versions.OnTime Dispatch
- Open multiple reports at once from the Tracking view. Previously, only one instance of a report could be open at a time. The size and position of the report preview window will also be restored, making it easier to work with those reports within your personal workflow quickly.OnTime Management SuiteOnTime Dispatch
- All new custom report designer engine and interface. Previewing and printing custom reports will now process much more quickly. For example, a 2,000-page report can be rendered within five seconds. Using the familiar ribbon toolbar, a new report designer interface makes creating and editing reports more approachable. An all-new Report Wizard makes it much easier to start a new report from scratch, walking you through step by step.OnTime Management Suite
- Improvements to the security within reports when custom scripting is used.OnTime Management SuiteOnTime Dispatch
- Improvements to the reliability of Driver Groups within the Dispatching view. A new setting in Program Options makes it possible to toggle the behavior of Driver Groups against the Drivers list.OnTime Dispatch
- Prevent customers from editing locations. A new setting under General Options > Customer Web Portal > Address Book labeled Allow users to edit existing locations can be toggled to control this feature.OnTime Management Suite
- Improvements to international address lookup and geocoding.OnTime Management SuiteOnTime Dispatch
- Enhancements to the reliability and flexibility of filtering across additional lists of data.OnTime Management SuiteOnTime Dispatch
- Numerous adjustments to improve the readability and appearance of elements across the applications.OnTime Management SuiteOnTime Dispatch
- Various improvements to better support high resolution/DPI displays.OnTime Management SuiteOnTime Dispatch
- Updated various Order Details tabs to remember scroll positions when reloading data.OnTime Management SuiteOnTime Dispatch
- Added persistence of the ribbon's "collapsed" state when restarting OnTime.OnTime Management SuiteOnTime Dispatch
- Preview file attachments. Files attached to an order can now be quickly opened and previewed without first saving the file. Double click and attachment and the file will automatically download and open in the file's default applications. Additionally, the file attachment size has been doubled.OnTime Management SuiteOnTime Dispatch
- Improved performance of loading and updating of the Unassigned Orders list within OnTime Dispatch.OnTime Dispatch
- Anonymous API has been deprecated. If anonymous API access is already turned off, the check box will no longer appear, preventing users from turning it back on. If anonymous API access is already turned on, the check box will appear, allowing users to turn it off.OnTime SDK/API
- Issue that prevented SQL Server data transfer from completing.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
June 25, 2021
- Push notifications can now be scoped to specific customers.OnTime Management Suite
- Workflow notifications that are scoped to customers will now appear under the customer's profile with the name of the notification and the type, i.e., Email, SMS text message, Push Notification, etc.OnTime Management Suite
- Broader support for schedules involving weekends. Previous versions of OnTime defaulted to Saturday and Sunday as days of the weekend. To better support our customers worldwide, OnTime now supports the standard weekend days across 124 countries. For example, Saudi Arabia where the weekend spans Friday and Saturday or Hong Kong where the work week is six days instead of five.OnTime Management SuiteOnTime Dispatch
- Added ability to see when a route stop schedule exception is created within the calendar view.OnTime Management Suite
- Updated calendar view to reflect customer name along with route stop ID.OnTime Management Suite
- Replaced calendar view's appointment flyout with custom implementation that shows more pertinent information about the stop.OnTime Management Suite
- Improvements to UI responsiveness within routes view.OnTime Management Suite
- Elevated warning appears on Start Page when anonymous API access is enabled.OnTime Management Suite
- Issue that could prevent OnTime Extensions from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause dates and times within the workflow notification logs to appear in the wrong time zone.OnTime Management SuiteOnTime Dispatch
- Issue with price modifier groups that could result in a circular reference when deleting some price modifiers.OnTime Management SuiteOnTime Dispatch
- Issue with drag and drop operations with the calendar view of the Routes area.OnTime Management Suite
- Issue that could prevent schedule exceptions from appearing within the calendar view of the Routes area.OnTime Management Suite
- Issue causing some columns to not populate data when a list was first loaded.OnTime Management SuiteOnTime Dispatch
- Issue that could cause duplicate tracking numbers when importing orders from an Excel or CSV file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 4, 2021
Customer API. The OnTime REST and SOAP APIs now support limiting access to data associated with a single customer account. Typically API access could span an entire OnTime account, which restricted the use of the API to the OnTime account holder. Now customers can be provided with secured direct access to the API with the data limited to their account only. For more information, see How to Generate a Security Key for Your API: Limit API Access to a Single Customer.
Support for Swagger UI and definitions for the OnTime REST API. The OnTime REST API complies with OpenAPI standards and can be used with a number of tools to speed up development. Swagger definitions make it easy to create proxies and other strongly typed interfaces. For more information, see Activating Swagger UI and Definitions for the OnTime REST API.
- Issue that could cause Windows SmartScreen to block download of OnTime Management Suite and OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the program from checking for extension updates at startup.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 29, 2021
- Issue that could cause an unexpected error to appear when working within some lists.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 27, 2021
- Issue that could cause an error to appear when closing an order entry tab.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent orders from appearing billed after being added to an invoice.OnTime Management SuiteOnTime Dispatch
- Issue causing AddOrder function to fail when executed from some OnTime Extensions.OnTime SDK/API
- Various issues reported via the OnTime error reporting service.
April 21, 2021
- Issue that could cause synchronization conflicts when creating invoices with many orders.OnTime Management Suite
- Issue that could prevent an invoice from being marked as paid when processing a payment by credit card.OnTime Management Suite
- Issue that could cause the unbilled orders list to appear blank after placing an order on an invoice.OnTime Management Suite
- Issue that could cause synchronization issues on some systems configured to play custom sounds when new items arrive.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some invoices from transferring correctly to accounting through an extension.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
March 30, 2021
Duplicate record consolidation. Quickly locate and consolidate duplicate customers and locations. For more information, see:
- Automatic synchronization conflict handling. Intelligently determines if conflicts between users can be address automatically. Synchronization conflicts that cannot be safely resolved will prompt the user immediately to decide how best to resolve them.OnTime Management SuiteOnTime Dispatch
- Improvements to synchronization conflict handling. When a record is modified by multiple users at the same time, OnTime will intelligently attempt to merge and reconcile the differences. If user input is needed to reconcile the differences, the user will be prompted to choose which version of the record to save. This will improve the reliability of the data, ensuring more consistent results for all users.OnTime Management SuiteOnTime Dispatch
- Changes to the Archive Date no longer require that all users perform a rebuild of their data file.OnTime Management SuiteOnTime Dispatch
- Purging deleted items no longer requires that all users perform a rebuild of their data file.OnTime Management SuiteOnTime Dispatch
- Improvements to prevent data synchronization conflicts when multiple users view and edit the same record at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent route optimization from working properly in some regions.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 28, 2021
- Issue that could cause filtering by Invoice Column within the Tracking view to fail.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the cancel button from working correctly when filtering on many records.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent user defined field columns from appearing properly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 22, 2021
- An invoice number column is now available within the Tracking view.OnTime Management Suite
- New columns are available within the price set and price modifier lists.OnTime Management Suite
- Lists within the Billing view now retain formatting and layout between sessions.OnTime Management Suite
- Backup important records by using the new Export feature to save account data to CSV files. Choose Export from the File menu in OnTime Management Suite.OnTime Management Suite
- Improvements to resources available for inactive accounts.OnTime Management Suite
- Issue that could prevent user defined invoice templates from importing properly.OnTime Management Suite
- Issue that could prevent user defined fields from appearing when editing route stops.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
November 12, 2020
- Issue that could cause the order of dimensions to appear out of order when testing a price modifier.OnTime Management Suite
- Issue that could prevent the selection of some desktop application permissions from displaying correctly.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 26, 2020
- User mobile options controlling the source for navigation within the OnTime Mobile apps. This can be set to favor street address or geographic coordinates.OnTime Management Suite
- Improvements to synchronization for both desktop and mobile apps.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent "Update Prices" feature from working when only miscellaneous adjustment was changed.OnTime Management Suite
- Issue that could cause a disabled user defined field that was previously set as required for order entry to display a requirement message.OnTime Dispatch
- New user settings for barcode verification at collection and delivery when using the OnTime Mobile app.OnTime Management Suite
- Issue that could cause an error to appear when opening some price sets.OnTime Management Suite
- Issue preventing the proper calculation of user time clock sessions when sessions span across more than one day.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route optimization results to reflect the same distance when the unit of measurement had recently been changed.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 5, 2020
- Issue causing a false warning to appear that only two users are included when adding new users.OnTime Management Suite
October 2, 2020
- Redesigned editor for user accounts.OnTime Management Suite
- History is now available for user accounts. Choose the History group within the user editor to audit changes to any user.OnTime Management Suite
- Circular references within a price set will be detected when selecting base pricing for flat percentage type price modifiers.OnTime Management Suite
- Added a user option to control the requirement of the "collected from" or "delivered to" fields when marking an order as collected or delivered.OnTime Management Suite
- User settings to check proximity to locations during collection and delivery.OnTime Management Suite
- Improvements to the user interface when updating programs and editing price sets.OnTime Management SuiteOnTime Dispatch
- SSN field under a user account has been moved in the user editor to the Employment group and relabeled as "National identification number (SSN)".OnTime Management Suite
- EIN field under a user account has been moved in the user editor to the Employment group and relabeled as "Employer identification number (EIN)".OnTime Management Suite
- Issue that could allow orders from different customers to be selected and placed on a single invoice.OnTime Management Suite
- Issue preventing program update utility from recognizing when updates are available.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
September 4, 2020
- Improvements to the appearance and layout of the Workflow Notification Designer.OnTime Management Suite
- Issue with the incorrect content template appears in the workflow notification designer when the Customers area is selected.OnTime Management Suite
- Issue causing an error to appear when adding orders to an invoice when also sorting invoice list by Total Amount column.OnTime Management Suite
- Issues that could prevent the creation or synchronization of the report database from completing successfully.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
September 2, 2020
- Improved support for use when running on a terminal server or remote desktop.OnTime Management SuiteOnTime Dispatch
- Improvements to loading of saved state for primary views.OnTime Management SuiteOnTime Dispatch
- Issue preventing some older Quick Views from migrating to the new expression format.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent user defined field column names from updating within the Tracking view when they are modified.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 31, 2020
- Improvements to diagnostics submission and exporting synchronization logs.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some views, such as the Tracking view, from saving customizations properly if the program was shut down while the view was still loading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Tracking view to appear empty due to columns not loading properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 27, 2020
- Issue that could prevent the selection of a new price set on order incorrectly entered via the API.OnTime Management Suite
- Issue preventing some Quick Views from renaming properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 24, 2020
- Added Viewed by Current User to the history of an order, making it easier to audit the read/unread state of an order.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the tracking view to appear without columns at startup.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 21, 2020
- Improvements to error reporting.OnTime Management SuiteOnTime Dispatch
- Issue that could cause order submission date to be an earlier value.OnTime Dispatch
- Issue preventing current date from loading properly when creating a new order.OnTime Dispatch
- Issue that could prevent a price set from being disassociated with a customer.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
August 19, 2020
- Recent customers are displayed in the navigation pane of the Order Entry view. Clicking a customer in the list will create a new order for that customer.OnTime Dispatch
- Price Modifier now shows the type, either an individual price modifier or a price modifier group.OnTime Management Suite
- New default view when no order tabs are open within the Order Entry view.OnTime Dispatch
- Improvements to security, reliability, and PC resource utilization across all applications.OnTime Management SuiteOnTime Dispatch
- Updates to a route stop now includes updates to base and total prices.OnTime Management Suite
- Resetting primary user interface layout will reset views without the need to restart the application.OnTime Management SuiteOnTime Dispatch
- Improvements to the speed of application startup.OnTime Management SuiteOnTime Dispatch
- Improvements to program update checks when switching between update release channels.OnTime Management SuiteOnTime Dispatch
- Sample data is now automatically available within new trial accounts.OnTime Management Suite
- Additional sample data has been added.OnTime Management Suite
- Starting a new order tab is faster and using the order entry form is quicker.OnTime Dispatch
- To, CC, BCC, and Reply To fields now support concatenation of addresses when composing email or SMS based workflow notification.
- Issue that could lead to multiline comments and descriptions from appearing within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause inconsistency when selecting columns while customizing a list's view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Billing Cycles view from updating reliably.OnTime Management Suite
- Issue that could prevent route stop updates from recalculating prices.OnTime Management Suite
- Issue that could cause customer balance from calculating reliably.OnTime Management Suite
- Issue that could prevent export of business intelligence graphs from exporting results correctly.OnTime Management Suite
- Issue that could prevent selection of zones within a price set from saving reliably.OnTime Management Suite
- Issue preventing some list views from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent Quick View filters from loading properly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue preventing some empty lists from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue preventing the default layout of the Tracking view from persisting.OnTime Management SuiteOnTime Dispatch
- Issue preventing selected zones within a price set from saving properly.OnTime Management Suite
- Issue causing an error when quickly selecting customers within the payment window.OnTime Management Suite
- Issue causing one program to wait several minutes when OnTime Dispatch and OnTime Management Suite are synchronizing at the same time.OnTime Management SuiteOnTime Dispatch
- Issue preventing some calculated values from exporting to CSV files consistently.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
June 19, 2020
- Issue that could cause some extensions authored with the OnTime SDK to fail date validation in some time zones.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when choosing to hide or display user defined fields within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a list from correctly loading its display state when certain grouping and sporting was applied.OnTime Management SuiteOnTime Dispatch
- Issue that could cause default display state to not save properly with new data files.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 12, 2020
- Improvements to the reliability of parallel processing across the applications.OnTime Management SuiteOnTime Dispatch
- Issue that could cause columns to appear hidden when re-selected in the list within column selection window.OnTime Management SuiteOnTime Dispatch
- Issue causing the "Clear Search" within the Tracking view to revert the view to its default state when no default view state existed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 9, 2020
- Notification bar when search is applied to refresh the list to detect changes.OnTime Management SuiteOnTime Dispatch
- Improvements to reliability and performance.OnTime Management SuiteOnTime Dispatch
- Improvements to efficiency and reliability of synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the proper synchronization of data when many records were changed and both OnTime Management Suite and OnTime Dispatch were open at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that prevented a loading message with cancellation to appear when opening the Tracking view.OnTime Dispatch
- Issue that could cause dimensions to display unnecessary decimal places to appear in some cultures.OnTime Management SuiteOnTime Dispatch
- Issue that could cause multiline text to not appear as a single line in some list views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented data aware popup filters from appearing on column headers within all primary views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented extension based columns from appearing within the invoices and payments views. This includes columns displaying posting to QuickBooks Online, Freshbooks, and Xero.OnTime Management Suite
- Issue that caused an error to appear when changing the filter view within the Invoices view.OnTime Management Suite
- Issue that prevented Invoices view from loading open invoices by default.OnTime Management Suite
- Issue that could prevent a rebuild of the data file to complete successfully.OnTime Management SuiteOnTime Dispatch
- Issue preventing some custom filter functions from working properly when saved as a Quick View.OnTime Management SuiteOnTime Dispatch
- Issue causing an error to appear when deleting duplicate items within the duplicate finder tool.OnTime Management Suite
- Issue that could cause a search query to not clear from the search box.OnTime Management Suite
- Issue that could prevent "Follow selected row when changes are made" setting from working correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a notification to appear that an extension update was available even after performing the update.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when adding an order to an invoice.OnTime Management Suite
- Issue causing unexpected sorting of some columns within the Billing views.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 21, 2020
- Improvements to performance across all views when loading, searching, and filtering records.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some columns from exporting properly when exporting a list to CSV.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent cancellation of export when pressing the cancel button.OnTime Management SuiteOnTime Dispatch
- Issue causing zeros to appear within the customer name column of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented vehicles from removing immediately from the list when deleted.OnTime Management Suite
- Issue that caused time user reports to reflect order distance totals when time clock session distance totals were requested.OnTime Management Suite
- Issue that prevented checkmarks from appearing within the invoices and payments views when exporting data to an accounting system via an extension, such as QuickBooks Online.OnTime Management Suite
- Restored missing column (Customer Account Number) from the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented reliable search results within the Unbilled Orders view.OnTime Management Suite
- Issue that prevented some columns in some lists from loading information.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 19, 2020
- Loading of large lists now displays progress and can be canceled.OnTime Management SuiteOnTime Dispatch
- Row limitation settings can now be adjusted by clicking on the yellow row limitation notification bar.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when loading a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when filtering and searching a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when modifying list views with a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when synchronizing and refreshing views with a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when grouping a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of loading the Business Statistics charts within the Reports view.OnTime Management Suite
- Improvements to the performance of calculating user compensation.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some columns within the Tracking, Unbilled Orders, and Locations view to display dates in universal coordinated time instead of local time.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when attempting to sort a calculated column, such as Total User Compensation.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some Quick Views within the Tracking view to not retain filters after upgrading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zero results to return when searching or filtering with a low maximum row limit.OnTime Management SuiteOnTime Dispatch
- Issue that caused a loading message to appear persistently when entering the Routes view.OnTime Management Suite
- Issue that could delayed updates in the Tracking view when manually processing workflow notification events.OnTime Management SuiteOnTime Dispatch
- Issue that could cause grouping to collapse within some views when data was refreshed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 28, 2020
- Improvements to the performance of switching between primary views and lists.OnTime Management SuiteOnTime Dispatch
- Various improvements to the performance and reliability of primary views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented connections between OnTime and Authorize.net for payment processing.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent new rows from being added when increasing the maximum number of rows for a list.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 27, 2020
- Improvements to backwards compatibility of Quick Views within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to display of hidden search results in the notification bar.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of loading, filtering, and searching data across various lists.OnTime Management SuiteOnTime Dispatch
- Issue that could cause older previously billed orders to appear within the Unbilled Orders list.OnTime Management Suite
- Issues that could prevent coloring and styling of rows within the Tracking view to appear improperly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the number of days to display within the Tracking view to not return the full results.OnTime Management SuiteOnTime Dispatch
- Issue preventing filters from working within the Tracking view if data displayed was limited.OnTime Management SuiteOnTime Dispatch
- Issue preventing the billing summary from updating the total number of items correctly.OnTime Management Suite
- Issue preventing the Billing Cycle view from showing values for orders included and total amount.OnTime Management Suite
- Issue that could prevent the filtering and searching all data within the Tracking view when the limiting setting is disabled.OnTime Management Suite
- Issue that could cause the application to quit unexpectedly within some remote desktop environments.OnTime Management Suite
- Issue that could cause the application to become unresponsive when applying a filter or preforming a search.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 21, 2020
- Improved performance within Locations and Tracking views.OnTime Management SuiteOnTime Dispatch
- Improvements to clarify pending account subscription plan changes within the Account Center window.OnTime Management Suite
- Significant performance improvements when scanning for duplicate customer or location records.OnTime Management Suite
- Improvement to the performance of the Unbilled Orders and Locations view when those lists contain a large number of records. New settings make it possible to limit the number of records that are displayed at one time.OnTime Management Suite
- Improvements to how orders are displayed within the Unbilled Orders view.OnTime Management Suite
- Improvements to memory management, allowing the applications to run with less memory.OnTime Management SuiteOnTime Dispatch
- Improvements to the quality of the network diagnostics reports.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance and responsiveness of all primary views.OnTime Management SuiteOnTime Dispatch
- Issue where attempting to refresh within the Billing view context menu would not fully refresh the list.OnTime Management Suite
- Issue that could prevent the synchronization progress from updating on the main application window.OnTime Management SuiteOnTime Dispatch
- Issue in the Tracking view when trying to display deleted orders.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent the various lists, such as the Locations and Tracking views, from updating information promptly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause calculation of user compensation when importing to become stuck at "99%".OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Tracking view from rendering properly when filtering by the Status column.OnTime Management SuiteOnTime Dispatch
- Issue that caused an error to appear when viewing a customer's address location on a map.OnTime Management Suite
- Issue that caused an error to appear when attempting to connection with QuickBooks Desktop.OnTime Management Suite
- Issue that could cause performance degradation when deleting multiple items at once within the Locations or Tracking views.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Order Entry view from appearing correctly on initial launch.OnTime Dispatch
- Issue that caused incorrect verbiage to appear in error messages when selecting a date range.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent focused rows from being followed when expected.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Postal Code column from appearing in the Customer view.OnTime Management Suite
- Issue that could prevent some records from updating quickly and reliably.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the Tracking view from displaying correctly after synchronization completed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause time portion of a date to display incorrectly within the filter row.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Purge Deleted Items function from fully loading and purging items on first attempt.OnTime Management Suite
- Issue that prevented the earliest collection time column from appearing within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented user and order activity totals from including the last day of a calendar month.
- Issue that could prevent address lookup from parsing the correct city when an address could belong to multiple cities/jurisdictions.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Total User Compensation column from sorting and grouping within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause data file verification function to fail when the update option was enabled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause incomplete duplicate detection of customer or location records if there was leading or trailing white space in the selected fields.OnTime Management Suite
- Issue that prevented report customizations from loading for the single order report available under unbilled orders.OnTime Management Suite
- Issue that prevented the UI from displaying properly when signing in to an inactive account.OnTime Management Suite
- Issue that would cause an error to appear when adding orders from a billing cycle to an invoice.OnTime Management Suite
- Issue that could cause a price modifier with a negative value to return a negative commisionable amount.OnTime Management SuiteOnTime Dispatch
- Issue that caused collection location zone and delivery location zone to appear incorrectly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
February 6, 2020
- Improvements to memory management for improved reliability.OnTime Management SuiteOnTime Dispatch
- Additional troubleshooting information now provided when testing connection with Authorize.Net where required fields have been set.OnTime Management Suite
- Issue that could cause an error to appear when using the search function in a list other than the Tracking view.OnTime Management Suite
- Issue that could prevent payment processing within the Billing section of a customer record.OnTime Management Suite
- Issue that could cause inaccurate localized date values when importing items from a text file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 31, 2020
- Improvements to memory management for improved reliability.OnTime Management SuiteOnTime Dispatch
- Pressing the escape (Esc) button will now close an open invoice window.OnTime Management Suite
- Time span of time windows now display as days, hours, and minutes under the Locations tab of the Order Details window.OnTime Management SuiteOnTime Dispatch
- Issue that could cause buttons to become disabled when working with tabs in Order Entry.OnTime Dispatch
- Issue that would cause negative time values within miscellaneous time compensation to display incorrectly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Currently Assigned User column within the Tracking view from updating immediately.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to lock up after viewing the Start view.OnTime Management Suite
- Issues that could cause the program to become nonresponsive.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an arithmetic overflow when viewing the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when displaying the driver's current assignments window.OnTime Dispatch
- Issue causing the Customer Name column to become unchecked within a Quick View under the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause rows in the invoice list to display a dash (-) when exporting the invoice via an extension, such as to QuickBooks Online.OnTime Management Suite
- Issue that could prevent some date-based user defined fields from converting to the correct time zone.OnTime Management SuiteOnTime Dispatch
- Issue that could cause sorting of some user defined fields within the Tracking view to cause the application to become slow or non-responsive.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to synchronize slower than necessary when rebuilding the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could occasionally cause the program to become nonresponsive, especially during synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent Tracking view from updating immediately when both OnTime Management Suite and Dispatch were running at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Tracking view from initially loading look-back days that were manually set.OnTime Dispatch
- Issue that could cause calculated item details, such as invoice balances, to appear blank.OnTime Management Suite
- Issue that prevented invoices from being removed/added when their paid value changed.OnTime Management Suite
- Issue that could cause PDF exports to display incorrect page numbers on invoices.OnTime Management Suite
- Issue causing item detail calculation not to start when the column became visible.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Unbilled Orders group ribbon button to reflect the current group state incorrectly.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 8, 2020
- General improvements to performance and memory usage.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the total amount and balance columns from loading immediately within the Invoices view.OnTime Management Suite
- Issue that could cause an error to appear when navigating to the Billing view.OnTime Management Suite
- Issue that could cause an error to appear when preforming a search within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the customer balance column from loading immediately within the Customers view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 6, 2020
- Improvements to the performance of all lists when refreshing after synchronization completes.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when scrolling through the Tracking view with certain columns in view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a red or orange X to appear when scrolling horizontally through the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a red or orange X to appear when opening advanced search or the filter row within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error after sign in if a connection to the OnTime account could not be properly established.OnTime Management SuiteOnTime Dispatch
- Issue that could result in a failed route optimization using Basic optimization to show a message indicating that additional route optimization credits are required.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 3, 2020
- Improvements to the performance of list rendering, especially within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to the notification of a missing template customer.OnTime Dispatch
- Issue that would prevent exporting from main lists with proper encoding for some character sets.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error or red X to appear within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when attempting to update an order.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to become non-responsive after preforming a rebuild of the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the default tracking view to persist the layout of a Quick View instead of the default view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Tracking view from updating when dispatching drivers from the Dispatching view of OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a list from refreshing when pressing the F5 key.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
December 31, 2019
- Issue that would cause height, width, or length fields from being validated if those fields were set as required at a global or customer level.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Issue that could cause performance issues within Tracking view and other lists.OnTime Management Suite
- Issue that would prevent payment processing page from validating using some regional settings.OnTime Customer Web Portal
- Issue that caused unbilled orders to not be properly added or removed when their statuses were changed.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 26, 2019
- Improvements to the speed of updates to data in lists when changes are made on other PCs.OnTime Management SuiteOnTime Dispatch
- Issue that would cause an error to appear when attempting to access the Vehicles view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 23, 2019
- Improvements to the performance and reliability of the drivers list within the Dispatching view.OnTime Dispatch
- Improvements to the speed of updates across various lists.OnTime Management Suite
- Improvements to the responsiveness of application web services.
- Issue that could cause manual scheduling of route stops to schedule one day later than specified.OnTime Management Suite
- Issue that prevented manually scheduled route stops from appearing on other PCs immediately.OnTime Management Suite
- Issue that prevented additional filters from remaining active within the unbilled orders list when switching between views.OnTime Management Suite
- Issue that could prevent some customized reports from properly displaying images, such as digital signatures.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent log in to the Customer Web Portal if originating from a domain other than ontime360.com.OnTime Customer Web Portal
- Issue that could cause an error to appear when using accounting extensions.OnTime Management Suite
- Issue that could prevent website applet from masking the password field by default.OnTime Management Suite
- Issue that could prevent an order from immediately reappearing within the unbilled orders list if an invoice with which it was associated was deleted.OnTime Management Suite
- Issue that could prevent the application from loading after log in.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when loading the invoices page.OnTime Customer Web Portal
- Issue that could cause an error to appear when adding or editing a location within the address book page.OnTime Customer Web Portal
- Issues that could cause an error to appear when submitting an order within the order entry page.OnTime Customer Web Portal
- Issue that could cause an error when changing date range filters within the tracking page.OnTime Customer Web Portal
- Issue that could cause an error to appear when accessing the order list page.OnTime Mobile
- Various issues reported via the OnTime error reporting service.
December 9, 2019
- Issue that could cause a list to appear empty when added new records to an empty list.OnTime Management Suite
- Issue that could cause the visibility of selected row within the Unbilled Orders list to shift after adding orders to an invoice.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 4, 2019
- Issue that could result in a database driver mismatch on some versions of Windows 10.OnTime Management SuiteOnTime Dispatch
- Issue that could cause OnTime Dispatch to inaccurately report that an update was available after an update was just applied.OnTime Dispatch
- Issue that would cause an error when adding an order to an invoice or marking an order as billed.OnTime Management Suite
- Issue that could prevent some extensions, such as QuickBooks Online, from loading correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause orders that were deleted and then restored not to reflect the proper billing status.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent data from being immediately displayed in a column after that column was added to a list's view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Billed column within the Tracking view from sorting or grouping.OnTime Management SuiteOnTime Dispatch
- Issue that could result in checkmark (Boolean) columns not using "TRUE" and "FALSE" for values when exporting to a CSV file.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some checkmark (Boolean) columns from exporting data correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 29, 2019
- General performance improvements.OnTime Management SuiteOnTime Dispatch
- Optimizations to various lists to ensure faster and more up to date information is displayed.OnTime Management SuiteOnTime Dispatch
- Improvement to ensure that the Aging column within the Invoices list is updated correctly when OnTime Management Suite is not restarted for multiple days.OnTime Management Suite
- Issue that could prevent some extensions, such as QuickBooks Online, from loading correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 27, 2019
- Groups in main lists will remain persistent, or float, at the top of a group when scrolling, making it easier to view the current group at the top of the list.OnTime Management SuiteOnTime Dispatch
- Performance improvements to the initial loading time of main lists.OnTime Management SuiteOnTime Dispatch
- Performance improvements within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to performance of lists within Billing view.OnTime Management Suite
- Improvements to performance within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Billing view from updating the item count immediately.OnTime Management Suite
- Issue that could prevent some older Quick Views from migrating correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the new custom report wizard to show an error after choosing the style of grouping.OnTime Management Suite
- Issue that could cause the unbilled orders loading bar and item count to not update properly.OnTime Management Suite
- Issue causing an error when searching lists when using the search bar in the upper right corner of the main application window.OnTime Management Suite
- Issue that would prevent the status label column with the Tracking view from updating immediately when modified.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 22, 2019
- When clicking Advanced Search in the Tracking view, focus is now placed within the first column for quick filtering.OnTime Management SuiteOnTime Dispatch
- Multiple lines of text are now shown on a single line within the Tracking view. Text it limited to 100 characters in this view to ensure consistent formatting.OnTime Management SuiteOnTime Dispatch
- Issue that prevented certain columns within the Tracking view, such as status label, from sorting, grouping, and filtering properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when clicking within lists that are not finished loading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when loading quick view files from some cloud service providers.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when viewing some driver positions on a map.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when loading some price sets within the order entry view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some date columns to display a date similar to "01/01/01" instead of an empty cell.OnTime Management SuiteOnTime Dispatch
- Issue that could result in focus being lost from the filter cell when searching a column from the filter row or advanced search.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent orders from immediately returning to the Unbilled Orders list if an invoice is deleted.OnTime Management Suite
- Issue that could prevent the total number of unbilled orders from refreshing properly within the Billing Summary view.OnTime Management Suite
- Issue that could result in a divide by zero error when an incremental modifier based on volume was incorrectly configured.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent changing a date filter on some Quick Views.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 8, 2019
- Issue that would prevent the unbilled orders list from updated promptly when removing orders from an invoice.OnTime Management Suite
- Issue that could prevent the Vehicles view, and other views, from display list data.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
November 7, 2019
- Issue that could cause the invoices or payments list to scroll to the top after refreshing.OnTime Management SuiteOnTime Dispatch
- Issue that would degrade the performance of lists when specific grouping was used.OnTime Management SuiteOnTime Dispatch
- Issue that caused grouping to initialize with all groups collapsed instead of expanded.OnTime Management SuiteOnTime Dispatch
- Issue that caused the "Restore Defaults" button not to work properly when customizing columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 5, 2019
- Setting that allows for personalization of how list scrolling behaves when layout changes are made. By default, lists will attempt to remain static and not scroll when layout changes occur. Change this behavior by checking the box labeled "Follow selected row when changes are made in main lists" under General Options or Program Options > Personalization.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a list to scroll to a different position when layout changed with events such as sorting and grouping.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent immediate synchronization of changes made within the Tracking view.OnTime Dispatch
- Issue that could prevent the refresh of list data when local changes were made to various records.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent changes made to user defined fields, customers, and locations from refreshing immediately after the change was made.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent a checkmark from immediately appearing for billing extensions columns within the Invoices and Payments views.OnTime Management Suite
- Issue that would cause double clicking with a column header to open the selected order within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some columns within main lists to show both date and time when only the date should have been displayed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause grouping to disappear within the Unbilled Orders list after changes were made or data was refreshed.OnTime Management Suite
- Issue that caused some UI elements not to be appropriately themed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 4, 2019
- Optimization to the performance of main lists, especially within the Billing view.OnTime Management SuiteOnTime Dispatch
- Adjusted the checkmark icon to be clearer and adapt to the dark theme.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Billed column filter within the Tracking view to return limited results.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 1, 2019
- Issue that could prevent the program from showing in the taskbar on launch.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when using the search box, such as searching the Customers list.OnTime Management Suite
- Issue causing filters to be cleared when adding or removing columns from a view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 31, 2019
- Additional optimization to the performance of main lists.OnTime Management SuiteOnTime Dispatch
- Issue that would cause the "Limit searching and filtering to data displayed" setting to show only the current day’s orders when enabled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an extension with missing buttons to fail when loading.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the progress indicator from appearing when loading or searching data.OnTime Management SuiteOnTime Dispatch
- Issue that could cause default layout of the Tracking view to not persist after loading a Quick View.OnTime Management SuiteOnTime Dispatch
- Issue causing the default layout of the Tracking view to not load after clicking the Clear Search button.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a DivideByZeroException error message when entering the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 30, 2019
- A new option is available named "Limit searching and filtering to data displayed", which can be found under General Options/Program Options > Tracking. By default, searches and filters are applied to ALL data. If this option is selected, searches and filters will be limited to the data displayed. This will focus searching on a smaller dataset, which can significantly increase performance.OnTime Management SuiteOnTime Dispatch
- The Tracking view will now load fewer records at once, which improves performance. Instead of manually selecting a number of month’s worth of data to display, the setting has changed to a number of days. This will allow for more granular control over the amount of data displayed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause slow performance in some main lists, such as within the Billing view. This could also result in the program becoming unresponsive for a time.OnTime Management Suite
- Issue that would cause the Unbilled Orders list to not load correctly with “Hide Billed” enabled.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 29, 2019
Record change history and auditing: Easily view past changes made to many records.
History of changes made to a record can be accessed by selecting a record, right-clicking, and choosing "History" from within the context menu. Record history details the data changed, including the user that made the change, grouped by the timestamp of the change. Grouping can be changed to Property name by right-clicking within the list and choosing Group By > Property. History is available for the following records: users, locations, zones, price sets, customers, orders, invoices, payments, and vehicles.
- All new grid view for main lists within desktop applications. This new grid offers access to more data, streamlined data updates, and significantly improved performance.OnTime Management SuiteOnTime Dispatch
- New grid views support advanced filtering on any single column or combination of columns. Use compound expressions to filter data to a very specific level.OnTime Management SuiteOnTime Dispatch
- New Auto Filter Row makes searching on any column quick and easy.OnTime Management SuiteOnTime Dispatch
- Grid view filtering that supports more than just "equals" comparison. Now use comparisons such as Equals, Does not equal, Contains, Does not contain, Is like, Is not like, Begins with, Ends with, Is greater than, Is greater than or equal to, Is less than, and Is less than or equal to.OnTime Management SuiteOnTime Dispatch
- Grid views now support a Best Fit auto sizing of columns.OnTime Management SuiteOnTime Dispatch
- Grid views now support sorting by more than one column. Right-click on a column header to choose sorting for a column and then repeat that step on each additional column for which sorting should be applied.OnTime Management SuiteOnTime Dispatch
- Grid views now support grouping by any column. Right-click on a column header to group by that column. Multiple columns may be used for grouping.OnTime Management SuiteOnTime Dispatch
- Advanced filtering through the Filter Editor window. Right-click a column header to open the Filter Editor. Within the Filter Editor, any combination of comparisons can be defined to filter data to a very specific level.OnTime Management SuiteOnTime Dispatch
- New option to automatically calculate an optimal number of orders to display within the Tracking view. This option is turned on by default. Previously, a default of the top 500 most recent orders would be displayed. With this version, the performance was improved to allow for the 80,000 most recent records to be displayed without system slow down. The number of records chosen does not affect searches or filters, which will always search all available records.OnTime Management SuiteOnTime Dispatch
Hardware graphics acceleration.
To help improve the performance and rendering of large data, OnTime can now take advantage of a video card's processing power. This results in faster and smoother performance across the application. This feature requires a DirectX compatible video card and 64-bit Windows 8, 10, or higher. DirectX graphics acceleration can be disabled from within General Options or Program Options. If the hardware of the PC does not support graphics acceleration, the option will be disabled.
- Added a new Bill of Lading link within the notification bar that appears across the top of new orders when submitted within the Order Entry view of OnTime Dispatch. Clicking this link will load a preview of the Bill of Lading for the new order.OnTime Dispatch
- The OnTime API now includes additional headers for rate limits. If rate limits are reached, the response headers will include rate limit information, such as the number of API transactions used, number of remaining transactions, when rate limits will be reset, and when to next retry.OnTime SDK/API
- Added a list of selected price modifiers associated with an order to the special fields list within workflow notifications.OnTime Management Suite
- Added user defined fields as special fields within the workflow designer.OnTime Management Suite
- Added order tracking link as special field within workflow designer.OnTime Management Suite
- Added workflow designer event for new orders created through the Customer Web Portal.OnTime Management Suite
- Added workflow designer event for order transferred between drivers.OnTime Management Suite
Scan Barcode to Update Status: Availability of new desktop or console barcode scanning extension designed to change the status of an order when scanned with a variety of standalone barcode scanning equipment.
- The Search box in the upper right corner is now active for the Tracking view. The Search box searches for matches across text-based columns, which can be useful for broad searches across all columns. Because the Search box scans all columns, the operation can take considerably longer than using advanced search and filters.OnTime Management Suite
- Added row click-and-drag selection with CTRL/SHIFT modifiers.OnTime Management SuiteOnTime Dispatch
- Dark theme is now supported consistently across more of the desktop applications.OnTime Management SuiteOnTime Dispatch
- Main lists now include consistent keyboard shortcuts, which can be viewed by right-clicking with the list. Keyboard shortcuts include "Ins" to create a new record, "CTRL + C" to copy to the clipboard, "CTRL + P" to paste from the clipboard, "CTRL + A" to select all records, and "Del" to delete selected record(s).OnTime Management Suite
- Added "Show Deleted Items" as a command within the context menu of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Icons across context menus are updated and enhanced to render well on high DPI displays.OnTime Management SuiteOnTime Dispatch
- Improved performance when viewing a large number of orders within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvement to the reliability of the route scheduling service when changing to and from daylight saving time.OnTime Management Suite
- Perform quick searches within main lists by pressing "CTRL + F".OnTime Management Suite
- Improvements to performance when displaying the Total User Compensation column within the Tracking view.OnTime Management SuiteOnTime Dispatch
Available Drivers with Cities extension will now prompt for a Google Maps API key if one is not specified. Google now requires such a key for access to mapping data.
- Click and drag the mouse within lists to select rows. When moving beyond the top and bottom edges of the list, the list will continue to scroll, allowing for additional selection.OnTime Management SuiteOnTime Dispatch
- QuickBooks Online Extension now supports OAuth 2.0 for secure authorization.OnTime Management Suite
- Advanced Search has a new home: The Filter Editor. This simplified view is easier to read and far more powerful. All features that were in the previous Advanced Search area are available in the new Filter Editor. Unlimited compound expressions make it possible to filter data to a very specific level. Then, as was possible in previous versions, these advanced searches can be saved for later use as a Quick View.OnTime Management Suite
- Removed the initial setup dependency of SQL Server Compact 4.0. Installation of this component is only required if creating custom reports from scratch.OnTime Management Suite
- "Customize Current View" has been moved from the primary context menu in the main lists to the new context menu available when right clicking on a column's header. This function has been renamed to "Show/Hide Columns".OnTime Management SuiteOnTime Dispatch
- An issue that could allow for negative odometer reading when editing vehicles manually.OnTime Management Suite
- An issue that could cause the single order report to not load properly if the collection or delivery location are missing.OnTime Management Suite
- An issue that could cause unnecessary "unauthorized" messages when using OnTime Dispatch.OnTime Management Suite
- An issue when adding miscellaneous user compensation on an order where the number of hours was being incorrectly rounded in some instances.OnTime Management Suite
- An issue that would prevent using the "tab" key to navigate through editor fields within the workflow notification designer.OnTime Management Suite
- An issue that would prevent multiple user reports from combining into a single document when that option was selected.OnTime Management Suite
- An issue that caused an error when re-opening the Tracking view in specific scenarios.OnTime Management SuiteOnTime Dispatch
- An issue that could prevent total user compensation from displaying properly when exporting or copying from the Tracking view.OnTime Management SuiteOnTime Dispatch
- An issue that caused an error when importing orders with customers from a CSV or Excel file and mapping the GrantCWPAccess field.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some date columns to display time in UTC without local time zone conversation.OnTime Management SuiteOnTime Dispatch
- Issue that would cause date filtering to use UTC instead of local time.OnTime Management SuiteOnTime Dispatch
- Multiple issues that would prevent Quick Views created in OnTime 4 from migrating successfully to OnTime 5.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent new Quick Views from saving.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some data to not refresh properly within the Tracking view, such as status label.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the desktop application from opening in a maximized window state.OnTime Management SuiteOnTime Dispatch
- Issue interpreting non-US formatted dates when migrating older versions of Quick Views.OnTime Management SuiteOnTime Dispatch
- Issue that could cause color coding to display inaccurately within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that caused the contact name to not appear within the Invoices list.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent numeric columns across lists to sort alphabetically instead of numerically.OnTime Management SuiteOnTime Dispatch
- Issue that caused the Customize Current View’s list of user defined fields to not display correctly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the narrowing of columns across all lists. The minimum width of columns has been reduced.OnTime Management SuiteOnTime Dispatch
- Issue that caused the minimum width of columns to display improperly on PCs with high DPI screens.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a Quick Views filter expression to not persist.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the default width of columns to be too small.OnTime Management SuiteOnTime Dispatch
- Issue that caused retrieval of record history to fail.OnTime Management SuiteOnTime Dispatch
- Issue that caused columns with the invoices and payments lists to display incorrectly for extensions, such as QuickBooks Online.OnTime Management Suite
- Issue that caused the total number of orders to not display correctly at the bottom of the Tracking view.OnTime Dispatch
- Issue that could prevent multiple orders could not be added to an invoice from the Tracking view.OnTime Management Suite
- Issue that could result in updates not displaying immediately within the unbilled orders list.OnTime Management Suite
- Issue that would prevent viewing of credit card information, even when permissions were enabled.OnTime Management Suite
- Issue where unbilled orders did not appear properly.OnTime Management Suite
- Issue causing invoice totals to not update immediately within invoice list.OnTime Management Suite
- Issues that could cause tracking view filters to clear on refresh.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the following error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (Exception from HRESULT: 0x887A0005).OnTime Management SuiteOnTime Dispatch
- Issue causing column sizing to not be set properly for both new and existing views.OnTime Management SuiteOnTime Dispatch
- Issue resulting in poor performance when adding new payments within the billing view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
August 30, 2019
- View current API usage within the Account Center area of OnTime Management Suite.OnTime Management Suite
- Improvements to the performance of loading the list of unbilled orders.OnTime Management Suite
- Issue that could cause some extensions to become unstable.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 7, 2019
- The order detail window now remembers the size and location it was last opened.OnTime Management SuiteOnTime Dispatch
- Improvements to API validation and feedback to developers when invalid data is encountered.OnTime SDK/API
- Improvements to reliability of SDK based extensions.OnTime SDK/API
- Find Distances tool no longer supports Canadian postal codes. Normal distance calculations replace this tool and happen automatically and function internationally.OnTime Dispatch
- An issue that would cause an error when downloading sample workflow notifications.OnTime Management Suite
- An issue when attempting to modify new driver groups before saving.OnTime Dispatch
- Issues that could cause unreliability with API rate limiting.OnTime SDK/API
- An issue that would cause grouping to reverse within the list of drivers within the dispatching view when toggling the option to hide drivers not available.OnTime Dispatch
- An issue causing some extensions to fail when updating location records with incomplete data.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 29, 2019
- Improvements to startup time.OnTime Management SuiteOnTime Dispatch
- Improvements to font rendering.OnTime Management SuiteOnTime Dispatch
- Added alert that will appear in order entry when the order does not exactly match the time offset defined in the selected price set.OnTime Management SuiteOnTime Dispatch
- Memory usage improvements and general system performance improvements.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 22, 2019
- Search for price set name within the advanced search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Searching Level of Service within the advanced search of the Tracking view now returns partial matches instead of exact matches.OnTime Management SuiteOnTime Dispatch
- Check boxes for signature capture on collection and delivery have swapped positions within the ribbon of the order entry form. Signature capture on collection now appears first.OnTime Management SuiteOnTime Dispatch
- Issues that could result in a price set's schedule not applying properly to the date and time fields within order entry.OnTime Management SuiteOnTime Dispatch
- Issues that could result in pricing calculations of certain price modifiers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause signature capture based price modifiers to not calculate properly when switching between price sets.OnTime Management SuiteOnTime Dispatch
- An issue that could restrict choosing latest arrival window times to match the exact time offset. Now wider time windows are allowed, and an alert is shown.OnTime Dispatch
- An issue that could cause the time offset correction alert to appear cropped on some monitors.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 15, 2019
- An issue that could cause the scheduler testing tool to fail when projecting schedules far into the future.OnTime Management Suite
- An issue that could cause some extensions using the SaveOrderStatusChange function to fail.OnTime Management Suite
- An issue that could cause time interval lists to respond to mouse wheel scrolling inappropriately.OnTime Management Suite
- An issue causing time interval lists to behave inconsistently when a price set schedule is applied.OnTime Management Suite
- Issue that could result in a route stop not saving after running scheduling tests.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 10, 2019
- Option on user accounts to control if the user is allowed to transfer orders to another user from within the OnTime Mobile apps.
- Option to turn on an off requirement for vehicle information when clocking in and out in OnTime Mobile as a driver.
- Create time clock sessions for drivers and dispatchers from within OnTime Management Suite and OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- User permissions to control creation and modification of user time clock sessions.OnTime Management Suite
- Ability to choose the order in which dimensions are presented. Under General Options > Order Entry, choose between "Height x Width x Length" and "Length x Width x Height".
- Automated route scheduler time of day now supports daylight saving adjustments.
- Vehicle information will not be required when clocking in or out if there are no vehicles present in the account.
- Improvements to performance when loading write in charges or custom price modifiers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause the route stop scheduler time to increase by one hour in time zones with daylight saving time.OnTime Management Suite
- An issue resulting in a price set schedule not working properly within the order entry view if time intervals were active and a price set schedule was applied to collection or delivery date and time.OnTime Dispatch
- An issue that prevented users from logging into the desktop apps after attempting to log in with incorrect credentials.OnTime Management SuiteOnTime Dispatch
- An issue in the OnTime SDK that prevented timestamps from being applied to status changes.OnTime SDK/API
- An issue that could cause an error to appear when viewing user compensation on an order with multiple drivers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause an error when manually typing dates for the start or end range of a vehicle's usage within time clock sessions.OnTime Management Suite
- An issue that could cause user compensation to be multiplied by half in time and activity reports.OnTime Management Suite
- An issue where order time windows were not being converted to a customer's time zone.OnTime Customer Web Portal
- An issue where the Delivery.LatestArrivalTime fields was unable to display its value on reports.OnTime Customer Web Portal
- Various issues reported via the OnTime error reporting service.
April 30, 2019
- Create a new route stop based on an existing order. From within the Tracking view of Management Suite, right-click an order and choose New Route Stop from This Order.OnTime Management Suite
- A customer's total balance will now appear within the "Receive Payment" window.OnTime Management Suite
- When entering custom charges (or write in charges) the last 20 distinct entries will be available in a drop down list.OnTime Management SuiteOnTime Dispatch
- The number of rows displayed within the Unbilled Orders list is limited to improve performance. By default, rows are limited to the 500 most recent orders, by date that the order was submitted.OnTime Management Suite
- View how a vehicle has been used across users in time clock sessions. Right click on a vehicle within the Vehicles list and choose Usage in Time Clock Sessions.OnTime Management Suite
- Vehicle type can now be chosen when entering orders.OnTime Customer Web Portal
- Set a unique tracking number format for orders submitted through the Customer Web Portal. This setting can be changed under General Options > Order Entry.OnTime Management Suite
- A warning will now appear when deleting orders from the Tracking view when the order has already been placed on an invoice. Also added a warning when opening an invoice that contains a missing order.OnTime Management SuiteOnTime Dispatch
- Added collection and delivery email address as columns within Tracking view.OnTime Management SuiteOnTime Dispatch
- Removed Ovi and Czech maps due to maps being discontinued.OnTime Dispatch
- An issue in user reports where non-driver users on an order were being included in driver-only detail calculations.OnTime Management Suite
- An issue in user reports where archived misc. compensations were causing orders to be improperly included in the reportOnTime Management Suite
- A bug where the 'Today' date range times were reversed when choosing a date range for some user reports.OnTime Management Suite
- An issue in order entry regarding loading the selected price set and price modifiers when initializing the order entry view with an existing order.OnTime Dispatch
- An issue preventing orders from being marked as billed.OnTime Management Suite
- An issue in order entry regarding price set due date offset when using fixed time intervals.OnTime Dispatch
- An issue causing report icons to appear in order entry notification bar when inappropriate.OnTime Dispatch
- An issue when calculating the earliest/latest arrival times in order entry when both cutoff and offset apply.OnTime Dispatch
- An issue causing price modifiers to load improperly when changing the type property of a price set.OnTime Dispatch
- An issue preventing the Print button within the route optimization windows from working correctly when optimization was actively processing.OnTime Dispatch
- Issue that could cause an error message to appear when opening certain route stops.OnTime Management Suite
- Issue that would result in mouse wheel movements to interfere with scrolling within the order entry view.OnTime Dispatch
- Improvements to security and authorization functions.
- Various issues reported via the OnTime error reporting service.
April 5, 2019
- The automated Route Stop Scheduler can now be configured to up to a month in advance. Previously the route stop scheduler would only generate orders for the current day, but now a number of days can be specified. This will cause any route stops scheduled for that day in the future to be generated on the current day.OnTime Management Suite
- User defined fields are now included as available required fields during order entry at both the global and customer levels.OnTime Management SuiteOnTime Dispatch
- Route optimization report now displays arrival and departure times of each stop.OnTime Dispatch
- Status and current status label of an order are now available as special fields within the Workflow Notification Designer.OnTime Management Suite
- Choose between exact and interval lists of time when entering new orders. Previously, orders entered via OnTime Dispatch or the OnTime Customer Web Portal required setting the time portion of dates specifically down to the minute. A new option is available under General Options > Order Entry to display a list of time intervals. The intervals can be set to a number of minutes that suites your company. When choosing a time, users will then choose from a list of times.
- Manually schedule the next scheduled occurrence of a route stop.OnTime Management Suite
- Manually schedule a route stop for a specific date in the future.OnTime Management Suite
- Hide inactive user accounts in the Users view by right clicking within the list and choosing Hide Inactive Users.OnTime Management Suite
- Hide inactive customers in the Customers view by right clicking within the list and choosing Hide Inactive Customers.OnTime Management Suite
- Change zones assigned to locations in bulk. Right click within the Locations list and choose bulk edit. All selected locations will be updated to the zone selected.OnTime Management Suite
- Additional date presents when generating reports: This Week, This Month, and This Year.OnTime Management Suite
- Quick links to view the shipping label and waybill reports within the notification bar when submitting new orders from the Order Entry view.OnTime Dispatch
- Incoming Tracking Number and Outgoing Tracking Number fields are now available as special fields within the Workflow Notification Designer.OnTime Management Suite
- Customer departments and declared value are now available as fields within the Data Import tool.OnTime Management SuiteOnTime Dispatch
- Copy the tracking number by right clicking on the notification bar when submitting new orders from the Order Entry view.OnTime Dispatch
- Items view under Additional Details view of a new order now displayed multiple columns, showing the details of each item. Previously, only the description was shown.OnTime Dispatch
- Fixed a bug where price modifiers were not being loaded when opening existing route stops.OnTime Management Suite
- Issues that could cause some unbilled orders to display improperly within the Tracking view and Unbilled Orders list.OnTime Management Suite
- Issue that could cause same day cut off time and due date offsets to not calculate properly.OnTime Management Suite
- Issue within the workflow notification designer editor that could cause an error when dragging and dropping text.OnTime Management Suite
- Issue that could cause the list of modifiers within a price set to duplicate when changing the price set type.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
March 7, 2019
- Go to driver position: Right click on a user within the drivers list of the Dispatching view and choose Go to Driver Position. This will filter the Driver Positions map to show the selected driver.
- Find order in tracking: Right click on an order within the unassigned orders list of the Dispatching view and choose Find Order in Tracking. This will switch to the Tracking view and preform a search for the tracking number of the selected order.
- Last Order Submitted added as an available column within the Customers list. This column will display the date and time of the most recent order submitted by each customer.
- Option for different distance calculations used when generating user compensation reports. Available under General Options > General > Reports, choose from the sum of distances of the orders on the report or the sum of odometer readings taken when drivers clock in and out.OnTime Management Suite
- Search user defined fields on orders within Advanced Search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- The vehicle and vehicle type in use by a driver is now shown within the drivers list under the Dispatching view of OnTime Dispatch. The vehicle currently in use by a driver is determined by the vehicle chosen when the driver clocks in and out of OnTime Mobile.OnTime Dispatch
- New permissions to allow a user to view a customer’s password and the password of other users.OnTime Management Suite
- The name of the currently assigned driver now appears within the route stops list view.OnTime Management Suite
- Search fields are now sorted alphabetically within Advanced Search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Zone lookup tables can now store values with more than two decimal places.OnTime Management Suite
- Issue that could cause dispatcher compensation to appear within a driver's time and activity report.OnTime Management Suite
- Issue that could result in some orders not appearing in searches within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause dispatcher miscellaneous compensation for secondary users to not be included in subtotal without first refreshing within order details.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some SDK based extensions to not update specific records properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
February 27, 2019
- View and restore deleted zones within the zones list.OnTime Management Suite
- Improvements to user compensation reporting, including more details when multiple drivers are involved.OnTime Management Suite
- Issue that could cause driver positions to appear incorrectly within non-U.S. English cultures.
- Issue causing report optimization report preview to display unwanted coded information.
- Issue that could cause user compensation to display incorrectly.
- Issue that could cause some modified reports to not load properly.
- Issue that could cause the map within the route optimization window to crash.
- Issue that could result in some zone lookup table cells to not save changed values.
- Issue that could result in user time clock sessions from appearing within Time and Activity reports.
- Various issues reported via the OnTime error reporting service.
February 18, 2019
- Print route optimization results directly from the route optimization window.OnTime Dispatch
- The OnTime Account Portal is available online at www.ontime360.com/account. Log in to this portal to edit profile information, adjust an account's subscription plan, make payments, adjust auto pay settings, and view invoices and payments.
- Credit card processing: Set up use of a payment gateway under General Options > Connections > Payment Processing. Currently Authorize.NET is the only supported payment gateway. Additional payment gateways will be added in the future.
- Credit card processing within OnTime Management Suite. Payments can now be made using a customer’s credit card information from within the Billing section of a customer’s record. Payments can be applied to an invoice or as standalone payments.OnTime Management Suite
- Credit card processing within the OnTime Customer Web Portal. This feature can be turned on and off from within the Customer web Portal settings section of General Options. Payment processing can appear in two locations: Before order submission (pre-pay) and from the invoices page (post-pay).OnTime Customer Web Portal
- New permissions to view and update customer credit card information.OnTime Management Suite
- User price set compensation is now included in the Total User Compensation column of Tracking view.OnTime Management SuiteOnTime Dispatch
- An option to show full address information within the route optimization window. By default, orders and stops displayed in the list show minimal address information. Click the Options button on the route optimization window to enable the setting to display full address information.OnTime Dispatch
- Ability to edit COD collection information from within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to startup and general performance of desktop applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the zone lookup table editor. The interface has been visually refreshed, with performance improvements to the loading and saving of zone lookup tables. It’s now possible to clear cells, individually and in a range, instead of leaving them at zero.OnTime Management Suite
- Improvements to how some data is stored locally for desktop applications. For some accounts this will result in faster synchronization, overall performance, and the ability to hold more records locally before setting an archive date.OnTime Management SuiteOnTime Dispatch
- Improvements to the use of customer time zones within the Customer Web Portal. Dates and times are formatted to the time zone specified under a customer’s record.OnTime Customer Web Portal
- Improvements to the load time and overall performance of the Tracking page within the Customer Web Portal.OnTime Customer Web Portal
- Improvements to the amount of data space saved when using the archive date setting and purge deleted items function.OnTime Management SuiteOnTime Dispatch
- Improvements to the Xero Extension, making it easier to use with additional automation.
- Improvements to the FreshBooks Extension.
- Improvements to minimize the amount of data required to store route stops.OnTime Management Suite
- Issue where the RouteName property would always return null on an order via the OnTime API.
- Fixed incorrect data type label on collection and delivery fields in file import mapping.
- Various issues reported via the OnTime error reporting service.
January 7, 2019
- Various issues reported via the OnTime error reporting service.
December 21, 2018
Route optimization: Instead of manually choosing the order in which driver stops are sorted, the route optimization feature can be used to automatically sort the stops in the best order.
Three methods of route optimization are available including Basic (Point-to-Point), Vehicle Route, and Vehicle Route with Time Windows. Each stop is optimized so that all stops can be visited across the shortest possible geographic distance along streets and roads, while prioritizing the arrival time window for each stop. Using an advanced genetic algorithm, geographic distance is measured thoroughly to ensure the best route using live mapping data. The time window assigned to each stop is evaluated to ensure that the driver will arrive at each stop within that time window. This results in a geographic optimization that honors time constraints. Route statistics are enhanced to include accurate estimates of time and distance between each stop based on available mapping data.
- Driver Position History: Replay the locations and routes traveled by users of the OnTime Mobile app. Select a date range to retrieve and all location tracking data for the selected user. Then click the Play button to see the user's location replayed on the map.OnTime Dispatch
- Driver Settlement report: Print and email driver settlement reports, individually or in bulk. Right-click on a user to access this new report.OnTime Management Suite
- Driver price set compensation is now included under the User Compensation area of an order’s details.OnTime Management SuiteOnTime Dispatch
- My Orders list view can now be changed between orders view and stops view.OnTime Mobile
- Barcode scanning into reference number, purchase order, comments, description, incoming tracking number, and outgoing tracking number fields.OnTime Mobile
- Added customer department as a column to the Tracking view.OnTime DispatchOnTime Mobile
- Option to clear sort order within route optimization list, which resets the list to chronological order. Right click the list and choose "Clear Sort Order".OnTime Dispatch
- Workflow Notification Designer now highlights special fields as tags, which can be clicked on. A new preview option makes it possible to view a preview of the message as it will appear when being sent.OnTime Management Suite
- Customer Web Portal settings within a customer record have a refined and more detailed interface.OnTime Management Suite
- Issue that could cause report database synchronization to progress beyond 100% due to the database reaching its maximum file size.OnTime Management Suite
- Added sorting to department and customer contacts lists.OnTime Dispatch
- An issue that caused the price set editor to prompt for saving multiple times.OnTime Management Suite
- An issue that could cause a problem opening notifications from within the Workflow Designer.OnTime Management Suite
- An issue with Terms and Conditions not displaying properly.OnTime Management SuiteOnTime Dispatch
- An issue that could cause unbilled orders, tracking, or other lists to fail to load with the following message: These columns don't currently have unique values.OnTime Management SuiteOnTime Dispatch
- General fixes for security, reliability, and performance across the API and SDK.OnTime SDK/API
- An issue causing some quick views to display an error message.OnTime Management SuiteOnTime Dispatch
- An issue causing the insertion of special fields within the workflow designer to fail.OnTime Management Suite
- An issue that could cause running a scan for unbilled orders to report incorrect results.OnTime Management Suite
- An issue that could cause some the sorting of some orders to appear out of sequence.OnTime Dispatch
- An issue that could cause an error when running route optimization with the "return home" option selected.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 17, 2018
- An issue that could cause the program to not respond when a synchronization conflict occurs.
- Various issues reported via the OnTime error reporting service.
October 8, 2018
- Option to disable geocoding accuracy. This reduces the accuracy of distance calculations, but may be useful in regions where street addresses are not always available or specific enough.
- Added customer telephone number as available column within the tracking view.OnTime Management SuiteOnTime Dispatch
- When starting an OnTime desktop application, users will now be prompted to rebuild the data file on their PC if an administrator has performed an action that require all data files to be rebuilt. Certain features, such as archiving and purging data, require that the data file be rebuilt on all PCs under an OnTime account.OnTime Management SuiteOnTime Dispatch
- Improvements to synchronization when both OnTime Management Suite and OnTime Dispatch are running at the same time on the same PC.OnTime Management SuiteOnTime Dispatch
- Improved purge data function to include more data for space savings.
- Improved reliability of synchronization, especially when there are conflicts.
- Improved geocoding of addresses outside of the United States.
- Streamlined the process of adding a billing cycle to an invoice. When adding a billing cycle to an invoice, all orders will be marked as billed and the billing cycle entry will be marked as processed.OnTime Management Suite
- When granting a customer access to the Customer Web Portal, the password field must not be blank.OnTime Management Suite
- The password field on a customer record for accessing the Customer Web Portal is now masked.OnTime Management Suite
- When deleting customer or location records, any links between the two are removed.OnTime Management SuiteOnTime Dispatch
- An issue that could cause a message to falsely appear indicating that another user had already edited the same record.OnTime Dispatch
- An issue that caused recalculation of distance to not work properly within order entry.
- An issue that could cause the synchronization conflict window to appear behind the program.
- An issue that could cause a crash when resolving synchronization conflicts.
- An issue that caused time sessions to save incorrectly.
- An issue that could result in double synchronization if both OnTime Management Suite and OnTime Dispatch were running at the same time.
- Various issues reported via the OnTime error reporting service.
August 30, 2018
- Option to change the type of list shown for "My Orders" within the OnTime Mobile Android and iOS app. Options include always showing as orders, always showing as individual stops, and letting the mobile user decide. This feature will be available within the mobile apps in an upcoming release.OnTime Management Suite
- Location records now include a Stop Duration setting. This will be used in route optimization to customize the amount of time a driver is expected to be at a given location before moving on.OnTime Management SuiteOnTime Dispatch
- New option for submitting Diagnostic Data to OnTime Customer Support. Available under the Help tab as a button labeled Submit Diagnostics to OnTime Support.OnTime Management SuiteOnTime Dispatch
- Additional feedback when searching for addresses within the Location editor window.OnTime Management SuiteOnTime Dispatch
- Improved synchronization reliability.OnTime Management SuiteOnTime Dispatch
- Improvements to detect when another user edits a record while you have the same record open and try to save changes.OnTime Management SuiteOnTime Dispatch
- Various improvements to performance and security.
- When creating a new order through the API or SDK, if "date submitted" is not specified it will now default to the current date and time.OnTime SDK/API
- An issue that caused incorrect mapping of certain date fields within reports.OnTime Management SuiteOnTime Dispatch
- An issue that could case an error when updating the locations on an existing order.OnTime Management SuiteOnTime Dispatch
- An issue that would cause new locations to default to a one minute stop duration instead of "Not Set".OnTime Management SuiteOnTime Dispatch
- An issue that would cause an error when updating predefined status labels.OnTime Management SuiteOnTime Dispatch
- An issue that would cause an error when adding or modifying a status change to an order through the tracking details window.OnTime Management SuiteOnTime Dispatch
- An issue that casused a crash when system display scaling was set to a value higher than 300%.OnTime Management SuiteOnTime Dispatch
- An issue that could cause unintended fields to appear within autocomplete when editing an expression within reports.OnTime Management SuiteOnTime Dispatch
- Issues where various fields did not display proper data on reports.OnTime Management SuiteOnTime Dispatch
- An issue where empty dates would display as "1/1/0001" within various reports.OnTime Management SuiteOnTime Dispatch
- Fixed issues with certain fields within various reports.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 3, 2018
- View the API endpoints (URLs) set up for an OnTime account. Navigate to General Options > Connections > Online API and click the link labeled "What are the API endpoints for this account?"OnTime Management Suite
- Retrieve order reports in PDF or PNG format, including bill of lading, waybill, and shipping label.OnTime SDK/API
- Realtime updates to the driver list and driver map. Instead of waiting for a synchronization event or a timer to complete, the driver list and driver map are updated immediately as changes are made. This means that GPS information is reflected in real-time on the driver map.OnTime Dispatch
- Stay focused on the drivers you need to track by selecting drivers to display on the driver map. Also choose if labels on pins displaying the driver’s name should be shown at all times or just when hovering with the mouse cursor.OnTime Dispatch
- Driver Grouping: The driver map now includes a new way to group and display drivers called Driver Groups. Create as many groups as needed and organize drivers into different groups. Driver Groups will appear on the left side within the navigation bar. Quickly switch between Driver Groups to see only those users on the driver map. Driver Groups are synchronized across an OnTime account, making then easily accessible on all PCs within your organization.OnTime Dispatch
- All new report viewer and report designer. Rewritten to be easier to use, more reliable, and consistent. Report data models are consistent across reports and line up with the data structure of the OnTime API and SDK. When modifying reports, the Field List is easier to read and understand. Features of the report designer that were previously confusing have been greatly simplified.OnTime Management SuiteOnTime Dispatch
- Knowledge base articles were added to answer common questions about report customization when using the new report designer.
- Report properties can now be controlled by expressions, making it more intuitive to get desired customizations. Previously, scripting, which required knowledge of programming, was needed to make such customizations.OnTime Management SuiteOnTime Dispatch
- The Field List within the reports designer now includes significantly more fields. Previously, most reports offered approximately 30 fields. Now reports generally offer over 500 fields for report customization.OnTime Management SuiteOnTime Dispatch
- More easily import and export report templates with the new *.OTRPT format. These new Import and Export buttons are conveniently located on the report designer toolbar and the toolbar under the Reports view.OnTime Management SuiteOnTime Dispatch
- The Reports view within Management Suite now includes a centralized location to modify all report templates. Under the Reports view, click the button labeled Modify Templates which appears under the Reports tab. Previously, modification of a report required opening a preview of the report and then clicking the Modify button on the toolbar. While the old method is still available, there’s no need to preview a report before finding the option to modify a report within the report designer.OnTime Management Suite
- Report designer and calculated fields now offer new functions and syntax highlighting within the Expression editor.OnTime Management SuiteOnTime Dispatch
- Preview tab within the report designer. Immediately see how customizations will appear. Consistent sample data appears in all fields. Previously it was necessary to save changes, close the report designer, and open a preview to see changes made. The new Preview tab within the report designer will make viewing changes much faster.OnTime Management SuiteOnTime Dispatch
- Grouping and sorting are now available within the report designer. Locate and click the Group and Sort tab at the bottom of the report designer. A pane will appear making it possible to group and sort lists within appropriate reports.OnTime Management SuiteOnTime Dispatch
- The OnTime SDK is now available for developers on NuGet.org.OnTime SDK/API
- The OnTime API and SDK samples now available on Github.OnTime SDK/API
- New Visual Studio extension (VSIX) available for creating extensions for OnTime. This makes it easy to package a project in Visual Studio into an OnTime Extension. This extension is freely available on the Visual Studio Marketplace. Locate the extension on the Marketplace by searching for: OnTimeOnTime SDK/API
- Hosting and deployment of public and private extensions is now available within the OnTime Extension Directory. Contact customer support for more information on how to get your extension listed.OnTime SDK/API
- Updates to underlying UI structure across the desktop apps to improve appearance, performance, and reliability.OnTime Management SuiteOnTime Dispatch
- Icons have been updated for high resolution displays with increased display scaling.OnTime Management SuiteOnTime Dispatch
- Report database synchronization performance and reliability are significantly improved. Data transfer speeds have increased upwards of 700% over previous versions.OnTime Management Suite
- Improvements to the security, reliability, and performance of OnTime API and OnTime Extension SDK.OnTime SDK/API
- Improvements to the display of reports within the Customer Web Portal, including titling of PDF documents.OnTime Customer Web Portal
- Reports now appear in new windows and will display the name of the report in the browser’s title bar.OnTime Customer Web Portal
- Fundamental updates to OnTime Mobile apps to improve security, reliability, and performance.OnTime Mobile
- Improvements and bug fixes to QuickBooks Online, Xero, and FreshBooks extensions.OnTime Management Suite
- Adding multiple lines to the Customer Instructions field of a price set will now display properly within the Customer Web Portal.OnTime Customer Web Portal
- Limited personal information displayed on the tracking results page generated by the Tracking Website Applet.
- Issue with prices of options not appearing on standard invoice.OnTime Management Suite
- Restoring a deleted order will now also restore the billing status of the order.OnTime Management Suite
- Zone names are now presented in alphabetical order within zone tables.OnTime Management Suite
- An issue where the “Sent To” column within the invoice or payments lists may not properly reflect if the record has been sent through an OnTime Extension.OnTime Management Suite
- Issue with incomplete information submitted during network diagnostics test.OnTime Management SuiteOnTime Dispatch
- Issue causing transparent GIF images imported as signatures to appear entirely black.OnTime Management SuiteOnTime Dispatch
- Improvements to the reliability of the subscription change wizard.OnTime Management Suite
- Improvements to the handling of synchronization conflicts.OnTime Management SuiteOnTime Dispatch
- Issue that caused invoice transfer to QuickBooks Pro to appear as if it failed with a red X instead of succeeding with a green check.OnTime Management SuiteOnTime Dispatch
- Issue that caused the display of some Google Maps to appear incorrectly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
March 8, 2018
- Improved performance within zone lookup table designer when dealing with larger data sets.OnTime Management Suite
- Improved performance and responsiveness within zone lookup table designer when pasting data.OnTime Management Suite
- Updated website applet code links to HTTPS.OnTime Management Suite
- New methods to retrieve status changes associated with an order.OnTime SDK/API
- Updated Extension SDK.OnTime SDK/API
- Updated Extension SDK and API documentation.OnTime SDK/API
February 23, 2018
- Password policy settings for user accounts. Set password complexity requirements and OnTime will enforce those for every new or modified user account. Complexity requirements include setting a minimum length, containing both upper and lower case characters, containing both numbers and letters, and containing at least one special character.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Password policy settings for customers and contacts. Set password complexity requirements and OnTime will enforce those for every new or modified customer or contact. Complexity requirements include setting a minimum length, containing both upper and lower case characters, containing both numbers and letters, and containing at least one special character.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Disable access for OnTime Mobile for Windows Mobile to enhance security of an account.OnTime Management Suite
- The driver list within the Dispatching view can now be grouped by time clock status.OnTime Dispatch
- New functions to retrieve price sets and price modifiers by name.OnTime SDK/API
- Refreshed documentation and samples for the OnTime Extension SDK.OnTime SDK/API
- Refreshed documentation and samples for the OnTime API.OnTime SDK/API
- If customer account generation is not enabled, the generate button appearing next to the account number text box will not be enabled.OnTime Management SuiteOnTime Dispatch
- Improvements to the export function within lists. Columns containing multiple lines or special characters will now be exported in a way that preserves the structure of those elements.OnTime Management Suite
- Incremental values are reflected in test values within test area display for incremental price modifiers. This is done by rounding the test value to the next increment.OnTime Management Suite
- Improvements were made to the way the driver list is grouped by availability, mobile app sign in status, and time clock status.OnTime Dispatch
- Enhancements to security of network communication between OnTime apps and OnTime servers.
- Improvements to the performance and security of the OnTime API, both REST and SOAP versions.OnTime SDK/API
- Improved exporting of data to CSV file from any list within OnTime Management Suite. Multiple lines and special characters are now supported.OnTime Management Suite
- New sample data, including additional individual and grouped price modifiers.OnTime Management Suite
- The menu item and button used for changing the sign in status of a driver in the driver list has been renamed to "Set to: Signed In" and "Set to: Signed Out"OnTime Dispatch
- An issue that could cause time zone conversion to fail when exporting orders from the tracking page.OnTime Customer Web Portal
- Issue that could cause changing the all zones/selected zones setting within a price set to not save properly.OnTime Management Suite
- Issue that could result in list of unassigned orders within the Dispatching view to not load properly.OnTime Dispatch
- Issue that could cause the unbilled orders list to fail to load under the Billing view when grouping was turned on.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 6, 2018
- Push notifications integrated into the Workflow Notification Designer for use with the OnTime Mobile for iOS and Android apps.OnTime Management Suite
- New area of Workflow Notification Designer: Customers. Now generate notifications when a new customer is created from the OnTime Customer Web Portal.OnTime Management Suite
- Added support for showing availability status within the drivers view of OnTime Dispatch.OnTime Dispatch
- Price modifier test values are now persisted between sessions.OnTime Management Suite
- Price modifier test values may be cleared by clicking the new link labeled “Clear test values”.OnTime Management Suite
- Driver availability information now appears in the dispatching view’s driver list. See if drivers have made themselves available for work, what their current status and position is, and when they expect their status to next change.OnTime Dispatch
- Added quantity, weight, currently assigned driver, collection driver, and delivery driver as available fields to be exported to line item descriptions on invoices within QuickBooks Online.OnTime Management Suite
- Automatic generation of customer account numbers when creating new customers.OnTime Management SuiteOnTime Dispatch
- Automatic generation of customer account numbers when importing files that result in the creation of new customers.OnTime Management SuiteOnTime Dispatch
- New SAVE prefix on functions which will return the saved object.OnTime SDK/API
- Simple filtering and searching with WHERE suffix when getting lists.OnTime SDK/API
- Added SaveOrderStatusChange function for inserting new status changes on an order.OnTime SDK/API
- Choose how the Driver List in the Dispatching view is grouped: by driver availability or sign in to OnTime Mobile Web. The default is driver availability, but can be changed within General Options of OnTime Management Suite.OnTime Management SuiteOnTime Dispatch
- Row spacing option is now available within OnTime Dispatch.OnTime Dispatch
- New sample data, including additional individual and grouped price modifiers.OnTime Management Suite
- Streamlined UI within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- UI support for 4k displays within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- UI support for 4k displays within the Dispatching view.OnTime Dispatch
- Improvements to the display of Program Options.OnTime Dispatch
- General improvements to the capability, reliability, and security of the OnTime SDK and API.OnTime SDK/API
- Improvements to the user compensation area when viewing order details.OnTime Management SuiteOnTime Dispatch
- Automatic generation of tracking numbers when creating new orders via extensions with the SDK and across the online API.OnTime SDK/API
- Automatic generation of customer account numbers when creating new customers.OnTime SDK/API
- Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- User defined fields can now be retrieved by field name in a case insensitive way.OnTime SDK/API
Possible breaking change: Price modifiers specifying a range may not have properly determined if they applied when contained within a price modifier group.
A change in this release fixes this issue. Price modifiers with a specified range that do not have the upper value specified correctly may start appearing as not applicable and will not be included in the group calculations. To ensure calculations continue working as expected within this situation, check that price modifiers specifying a range have the upper value set correctly.
- Possible breaking change: All dates passed in and out of the REST and SOAP online APIs are forced to be in UTC format.OnTime SDK/API
- Issue that could result in list of unassigned orders within the Dispatching view to not load properly.OnTime Dispatch
- Issue that would cause date submitted field to show current date even when importing a file and mapping the order date field.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent settings from being saved when the only change was a modification to the case of a letter.OnTime Management SuiteOnTime Dispatch
- Issue that prevented status changes from sorting properly by date when clicking the date header column under Status Changes within the Order Details view.OnTime Management SuiteOnTime Dispatch
- Issue that could result in duplicate tracking numbers if multiple orders were submitted at once.
- Issue causing digital signatures to not appear within order details if signature was not required on an order.OnTime Management SuiteOnTime Dispatch
- Issue that would cause the CWP to not load properly if an invalid language/culture ID was used.OnTime Customer Web Portal
- Issue that would cause user list to not load properly when adding miscellaneous user compensation.OnTime Management SuiteOnTime Dispatch
- Issue where orders submitted through the API or an Extension would show the submission source as Unknown.OnTime Management SuiteOnTime Dispatch
- Issue that would allow miscellaneous user compensation to be added to an order without a user specified.OnTime Management SuiteOnTime Dispatch
- An issue that could result in the option for manual import of an image as a signature to not appear.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 10, 2017
- Added option to control if a customer can still submit an order through the Customer Web Portal even when pricing cannot be fully calculated.OnTime Management Suite
- Improvements to the accuracy and reliability of geocoding addresses worldwide.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improvements to the accuracy and reliability of distance calculations worldwide.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improved results when using the yellow search bar to verify an address.OnTime Management SuiteOnTime Dispatch
- Reliability improvements to the OnTime Extension framework.OnTime Management SuiteOnTime Dispatch
- Issue that could cut off text in some text boxes within General Options.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
September 21, 2017
- Issue that affected rebuilding of the data file on some PCs.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the program to not start successfully on PCs with regional setting configured as Turkish.OnTime Management SuiteOnTime Dispatch
- Issue that could cause customer records with subaccounts or contacts to not save properly on some PCs.OnTime Management SuiteOnTime Dispatch
- Issue that may result in an error within the Tracking view while reassigning orders when grouping is active.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 18, 2017
- Invoices within Customer Web Portal now include time zone translation to ensure that date and times show in the customer's local time zone.OnTime Customer Web Portal
- Issue that would cause a failure when attempting to upgrade an OnTime account's subscription plan and using PayPal as the payment method.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
June 25, 2017
- Make payments for an OnTime account using PayPal. Within OnTime Management Suite navigate to the Account tab and click the button labeled Make Payment. After specifying the amount to pay, click the button labeled Pay with PayPal to initiate a one-time payment through PayPal.OnTime Management Suite
- Turn on and off the ability for a user to access time clock features within OnTime Mobile.OnTime Management Suite
- Print a Route Assignment Sheet by right clicking on a route and choosing Print. The occupied zones and route stops scheduled for the current day will appear on the report.OnTime Management Suite
- Added Customer Contact Name and Declared Value as available columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to various user interface designs.OnTime Management Suite
- Foundational improvements to OnTime Mobile Web to ensure better reliability and security.OnTime Mobile
- Issue that caused the Primary culture setting within General Options to not save properly.OnTime Management Suite
- Issue that caused columns within the Tracking view to display improperly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 13, 2017
- Added invoice sending preferences as columns to the invoices list. New columns include postal, email, and fax.OnTime Management Suite
- Added invoice column to the payments list under the Billing view. This will reflect the invoice number to which the payment is currently assigned.OnTime Management Suite
- Receive payment form has been enhanced to support high DPI displays and report if the customer record associated with the payment has been deleted.OnTime Management Suite
- Changed label from deliveries to orders on Time and Activity report.OnTime Management Suite
- Issue causing default columns widths to be too small on high-DPI displays.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 8, 2017
- Email address validation added to the order entry form and address book form of the Customer Web Portal.OnTime Customer Web Portal
- Multiple email addresses can be specified for a location within the address book by separating each email address with a comma (,) or semicolon (;).OnTime Customer Web Portal
- Various issues reported via the OnTime error reporting service.
May 26, 2017
- Added quantity and weight as available fields to be exported to line item descriptions on invoices within QuickBooks Pro.OnTime Management Suite
- Improvements to the appearance and function of the contact lookup pane available within the order entry form of OnTime Dispatch.OnTime Dispatch
- Improved the appearance of certain UI elements within the order entry form of OnTime Dispatch when using the Dark theme.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a price set name to appear improperly after changing the collection or delivery time in a way that could affect the schedule associated with the price set within the order entry page of the Customer Web Portal.OnTime Customer Web Portal
- Issue with text not appearing when rendering text against information bars and using the Dark theme.OnTime Management SuiteOnTime Dispatch
- Issue causing Google Maps to not render properly when mapping the route for an order.OnTime Dispatch
- Issue that caused the driver role checkbox to be hidden from the User editor window.OnTime Management Suite
- Issue that caused clipping to occur for notifications within the User editor window.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 15, 2017
- Updated interface for making payments for OnTime service and saving payment options.
- Issue that would cause text within the backstage area to be difficult to read when Dark theme is active.
- Issue that could cause changes in the tracking view to not be updated.
- Issue that could result in an error when trying to create a new customer within a new, empty OnTime account.
May 12, 2017
- Mobile app options for location tracking interval and synchronization frequency.
- When importing customers or locations from an Excel or CSV file, the comments field is now available in the mapping list.
- Added autosize option for columns in the price modifiers, vehicles, unbilled orders, billing cycles, invoices, and payments lists.
- Improved User account editor window.
- Improvements to the address book search bar within the order entry page of the OnTime Customer Web Portal. Searching now responds to the Enter key and provides feedback more quickly.
- All accounts have been upgraded to the new OnTime Customer Web Portal version 4. This includes enhancements to the order entry page and an all new comprehensive API, available in both SOAP and REST endpoints.
- Improvements to the security, performance, and stability of the OnTime Customer Web Portal.
- Improvements to the tabbing through the order entry page of the OnTime Customer Web Portal. Now just press the Tab key to advance to the next field. Press Shift + Tab to go back to the previous field.
- Improved rendering of signatures within the tracking view details window. Improved saving of signatures from mobile apps.
- The name of the currently logged in user shown within the OnTime Customer Web Portal is now restored across sessions.
- Improved the reliability and performance of displaying the invoice number to which an order is assigned when viewing the details of an order in the Tracking view.
- A driver’s arrival time is now removed from a duplicated order when using the “New Order Based on This Order…” feature from the Tracking view.
- Improved the performance of the calculation and rendering of the “Total Amount” and “Balance” columns of the Invoices list.
- Improvements to the reliability of Saved Views when grouped and sorted in the Tracking view.
- Improved icons in the Tracking view.
- Limited User Accounts have been relabeled to Inactive User Accounts.
- Issue with rendering of time sheet details columns on certain high DPI (4K) displays.
- Issue where long text was not wrapped properly for service level notes and location notes on the order entry page of the OnTime Customer Web Portal.
- Issue that would result in the default collection location not loading automatically on the order entry page of the OnTime Customer Web Portal.
- Issue that could result in some imported addresses not appearing in search results on the order entry page of the OnTime Customer Web Portal.
- Issue that could prevent legacy extensions from installing or updating properly.
- Various issues reported via the OnTime error reporting service.
April 4, 2017
- When saving multiple invoices to file, the File name template now requires that the <invoicenumber> variable be included to ensure that each file has a unique name.
- Web page rendering improvements within OnTime Management Suite and Dispatch. Web page rendering now uses the latest version of Internet Explorer installed on the PC instead of restricting to older versions only.
- Text displaying the tracking number of a submitted order on the order entry screen will now appear as black when using the Dark theme.
- Issue with a nonstandard font that could cause some reports to not render if "Arial Narrow" was not installed on the PC.
- Issue that could cause the export of an invoice to the Excel XLSX file format to be improperly saved resulting in an error message about repairing corruption within the file when opened in Excel.
- Issue that could cause an error to appear after logging in with the desktop apps on certain Windows 7 PCs.
- Various issues reported via the OnTime error reporting service.
March 23, 2017
Search in the Billing view.
Use the common search bar located in the upper right corner of OnTime Management Suite to search items within the Billing view. Within the billing cycles list, search by customer company name and customer contact name. Within the unbilled shipments list, search by tracking number, customer company name, and customer contact name. Within the invoice list, search by invoice number, customer company name, and customer contact name. Within the payments list, search by payment reference number and customer company name.
- The current customer adjustment percentage is now automatically stored on new orders. New orders will retain the original adjustment percentage even if the customer adjustment percentage is changed at a later date.
- Improvements to the performance and accuracy of the QuickBooks Online Extension.
- Improvements to the Invoice window interface, including the ability to double click an order and open it from the list. Icons have also been updated and improved for 4k displays.
- Added alert to notify when an order’s price may have changed due to the modification of the customer’s adjustment percentage.
- Improvements to upgrade process for OnTime Extensions.
- Improved icons and UI for order entry screen when using high DPI displays.
- Issue that could result in an error PS-Z4 when generating zone based prices.
- Issue with QuickBooks Online Extension that could cause orders previously associated with an invoice to be transferred.
- Various issues reported via the OnTime error reporting service.
March 10, 2017
- You can now restore customers that have been deleted. Right click in the Customers list and choose Show Deleted Items. The list will change to show any deleted customers with a strikethrough. Simply right click on a deleted customer and choose Restore.
- Update channels. Now choose the pace at which your PC receives updates to OnTime Management Suite and OnTime Dispatch. Three channels are available: Preview, Current, and Deferred. You can choose which update channel by visiting the general options. By default, your copy of OnTime will continue on the Current Release channel. For more information, see https://www.ontime360.com/update-channels.
- Add and remove sample data. This is designed to help new users experiment with OnTime features quickly, without having to first enter data. Sample data can be added and removed at any time.
- A new welcome screen appears the first time new accounts are accessed offering tips on getting started and the option to add sample data.
- Restore price sets that have been deleted. Right click in the Price Sets list and choose Show Deleted Items. The list will change to show any deleted price sets with a strikethrough. Simply right click on a deleted price sets and choose Restore.
- Autosize columns feature is now available for the Customers and Price Sets list. Just right click within the list and choose Autosize Columns to resize every column to fit its contents.
- Added ability to authenticate users through API and secured with dedicated permissions.
- Added ability to authenticate customers through API and secured with dedicated permissions.
- Added ability to authenticate customer contacts through API and secured with dedicated permissions.
- History list for collection and delivery is now available in the order entry page of the OnTime Customer Web Portal. This will provide easy access to the 10 most recent collection or delivery locations used by the customer.
- New address book searching on the order entry page of the OnTime Customer Web Portal. Quickly search by company, contact, and address.
- Significant improvement to the speed of order processing within OnTime Extensions. See an 8x performance increase with extensions that retrieve order information.
- When posting transactions from OnTime to QuickBooks Pro, additional information about data formatting failures will appear.
- Performance improvements to address book searching in the order entry page of the OnTime Customer Web Portal. Even if there are thousands of locations in a customer’s address book, searching will remain responsive.
- Improvements to the database connection verification test within the SQL Server Replication feature.
- The database connection verification test within the SQL Server Replication feature can now be performed without first saving connection settings.
- Improved speed and efficiency of the data push within the SQL Server Replication feature.
- The Automatic Push option for the SQL Server Replication feature has been moved from the main ribbon to the Configure Replication window.
- Improvements to the way companywide settings are stored and synchronized.
- Improved error handling when multiple applications are using the OnTime data file.
- Changed dimension terminology from depth to length.
- Issue that could result in delays when testing an external database server when configuring SQL Server replication.
- Addressed an issue that could cause the synchronization status to incorrectly report attempts to reconnect to the service.
- Various issues reported via the OnTime error reporting service.
February 17, 2017
- Improvements to the White program color theme resulting in a more consistent rendering across different display types.
- Improvements to various user interface elements when viewed on displays using custom display scaling, such as 175% display scaling.
- Server infrastructure improvements to improve security, reliability, and performance.
- Issue that could cause the General Options or Program Options dialogs to not appear centered over the program.
- Issue that could result in the application version, available features, and current company ID from showing properly when clicking on the main File tab.
- Issue with authentication expiration within the QuickBooks Online Extension.
- Issue with new service items not being created by the QuickBooks Online Extension.
- Various issues reported via the OnTime error reporting service.
February 14, 2017
- Support for OnTime Extensions. A directory of available extensions can be accessed at www.ontime360.com/extensions. Search and browse for extensions developed by Vesigo Studios and the community. Download an extension file and run it to install it within OnTime Management Suite or OnTime Dispatch. Once installed, extensions are easy to keep up to date as OnTime will automatically check for and alert you when updates become available. Updating is just a couple clicks.
- Synchronize a SQL Server database with local OnTime data. This creates a duplicate copy of the local data in OnTime within a SQL Server database of your choice. This works with Microsoft SQL Server 2005 – 2016, including the Express editions.
- Automatically synchronize data to a configured SQL Server database. In addition to manually synchronizing the data each time changes are made, this setting makes it possible to automatically initiate a synchronization each time data changes from the OnTime service.
- New ribbon based window wrapping the report designer. This will make it easier to author and modify reports.
- Abandoned route stops now appear in a system generated entry under the Routes list. Route stops can become abandoned if they were not moved or deleted before the route containing them was deleted. Access to these abandoned route stops makes it possible to move them under a different route or delete them.
- Support for the new OnTime API, allowing security keys to be assigned granular permissions for each area of the API. By default, the new API is secure with no permissions allowed unless they are expressly set.
- All reports have been redesigned to ensure that no overlapping elements exist in the default templates. This will improve the consistency of report output to file formats that do not handle overlapping or composited elements well, such as HTML and Excel.
- Improvements to the route scheduling log viewer, including a new copy feature that makes it possible to copy selected row entries to the clipboard.
- Now view transfer details with an option to view the SQL Server data push log.
- Improved transfer time when transferring OnTime data to an independent SQL Server instance.
- User interface improvements to various windows and ribbon tabs, including new icons.
- Improvements for high-DPI (4k) displays.
- Improvements to the Routes list’s icons, especially on high-DPI displays.
- Orders without assigned customers now appear in the Unbilled Shipments list.
- Orders entered through the Customer Web Portal will now have their Earliest Collection Time and Earliest Delivery Time set to the same value as the “Ready for collection by” and “Deliver by” fields. Previously those fields were left blank.
- Improvements to the security, reliability, and performance of user interface components.
- Route scheduling queuing to improve reliability when entering a large number of route stops.
- Improvements to the OnTime SDK with enhanced reliability, performance, and security.
- Issue that may cause a button images to not appear in the ribbon toolbar. In some cases, a red X may have appeared.
- Issue that could cause some orders to not be fully removed from an invoice.
- Improved support for Microsoft .NET Framework 4.6.2.
- Various issues reported via the OnTime error reporting service.
January 19, 2017
- Added Knowledge Base button to the Help tab.
- User interface improvements to various windows and ribbon tabs, including new icons.
- Improvements for high-DPI (4k) displays.
- Improvements to OnTime SDK structure and documentation.
- Improvements to the Find Duplicates tool under Locations, including the ability to right click in the list of duplicates and choose Check Selected Items, Check All, and Uncheck All.
- Issue that could cause an invoice exported to certain file formats and attached to an email message to be corrupted.
- Issue that could cause some detected duplicates within the Find Duplicates tool under Locations to not be removed when selected.
- Issue that could cause an error when viewing an order without a status assigned.
- Issue that would present an error when processing an order without collection or delivery location.
- Various issues reported via the OnTime error reporting service.
January 11, 2017
- Under the billing view, the invoice and payment lists now each have ribbon tabs, making it easier to access common functions such as sending emails, previewing, and receiving payments.
- Invoices can now be saved directly to a number of file formats. This can be performed on individual invoices or in bulk across many invoices at once.
- Improvements to the appearance of the user interface, including remastering of additional iconography for increased display scaling on high-DPI (4K) displays.
- Improvements to the OnTime SDK and extension framework.
- Improvements to the way invoice totals are rendered within the invoice list.
- Improvements to the loading and refreshing performance of the invoice list.
- Issue that could cause an error to appear when running on non-English language versions of Windows.
- Issue that could cause a failure to calculate zone based prices if the appropriate system database providers were not configured correctly.
- Various issues reported via the OnTime error reporting service.
December 28, 2016
- Improvements to the workflow designer window.
- Webhooks that are scoped to selected customers are now available within a customer's notification list.
- Issue that could result in an error when business statistics graphs are loading.
- Issue that could result in an error when starting a new order within order entry or viewing a route stop.
- Various issues reported via the OnTime error reporting service.
December 26, 2016
- Issue causing an error to occur within the order entry process under specific circumstances.
- Various issues reported via the OnTime error reporting service.
December 23, 2016
- Issue with some billing cycle schedules displaying incorrect cycle end dates.
- Fixes for an issue that would cause the application to not start properly.
- Various issues reported via the OnTime error reporting service.
December 20, 2016
- OnTime Management Suite and Dispatch now run on .NET Framework 4.6, making for a better experience on Windows 7, 8, and 10.
- All new support for extensions developed using the new OnTime SDK. Extensions can be created to perform custom tasks and are deeply integrated into OnTime. Using the OnTime SDK makes it possible to tightly integrate OnTime accounts with other software systems and sites. You’ll be able to create, read, and update data from most areas of an OnTime account.
OnTime SDK: The OnTime SDK provides a powerful application programming interface (API) that allows a developer to control many of the basic functions of an OnTime account.
This makes it possible to control how data is read, created, and updated. Using this approach, a programmer can easily extend the functionality of OnTime desktop applications such as OnTime Management Suite and OnTime Dispatch. These extensions become part of the OnTime application and can offer deep integration with other software systems.
- High resolution and high DPI support for 4K monitors. Icons, text, and other UI elements have been remastered and optimized for display on high-density screens. OnTime will look better than ever on such screens.
- Custom row spacing: Set the space between rows to suit your taste. Choose narrow, normal, and wide. Find this setting under General Options > Personalization > Row spacing.
- Ability to install and manage extensions from within OnTime Dispatch.
- In addition to installing extensions through the Manage Extensions window, now double click an extension file to install.
- Ability to track exporting of invoices via a custom extension. This appears as a new column with checkboxes under the Billing > Invoices view.
- Control over whether or not extensions can be installed and used. Find these settings under General Options > Connections > Extensions.
- Addition of Autosize Columns command to the context menu of many lists within OnTime Management Suite.
- Improved mapping within driver view of OnTime Dispatch.
- Improvements to functions within the report designer.
- Improved support for languages, including Arabic script. Rendering reports to PDF and other formats will benefit from this improvement.
- Security warning now appears when installing extensions.
- Improved support for legacy extensions written before the OnTime SDK. These legacy extensions now load and run side-by-side with new extensions authored using the OnTime SDK.
- Redesigned General Options area within OnTime Management Suite.
- Improvements to the reliability of website applets, including improved routing support for price calculations.
- Improved communication between OnTime Management Suite and OnTime Dispatch when both programs are installed and running on the same PC.
- Customer balance is now available as a field within invoice reports.
- Improvements to the display of the time clock within OnTime Dispatch. The current time clock status and the amount of time logged in is now displayed.
- The function for troubleshooting network problems has been improved to be more accurate and respond to additional types of networking issues.
- Issue with negative miscellaneous amounts not properly transferring to QuickBooks.
- Issue where embedded web pages would not display properly on a high DPI monitor with increased display scaling.
- Improvements to billing cycle schedules where some specific schedules did not calculate properly.
- Issue within the order entry view wherein the order entry form would be cut off at the bottom because of lengthy customer comments.
- Issue where grouped modifiers would not function properly in specific scenarios.
- Issue where an error could appear on first load if another OnTime application was running.
- Issue with the mapping of a customer’s address not appearing on the map.
- Various issues reported via the OnTime error reporting service.
December 12, 2016
- Web services updated to be more secure, more reliable, and better performing.
- Various issues reported via the OnTime error reporting service.
February 19, 2016
- Upgraded application encryption.
- An issue that could result in a certificate revoked error within QuickBooks Pro.
December 26, 2015
- Additional OnTime Extension (COM API) features.
- Various issues reported via the OnTime error reporting service.
September 30, 2015
- An issue that affected randomly generated tracking numbers when importing orders from a file.
- An issue that resulted in the tracking view jumping vertically when the list was refreshed and grouped at the same time.
- Various issues reported via the OnTime error reporting service.
September 15, 2015
- Issue resulting in a red X appearing in the tracking view when grouped by a column and modifying rows.
- Various issues reported via the OnTime error reporting service.
August 21, 2015
- Issues affecting calculation of fastest and shortest map routes.
- An issue resulting in a red X when attempting to group the unbilled orders list or tracking view.
- Various issues reported via the OnTime error reporting service.
August 14, 2015
- Ability to group the tracking view by customer, collection location, or delivery location.
- Ability to show or hide limited user accounts in the Assign To list when assigning an order from the tracking view.
- Vehicle type required field has been added to the field list under both standard and simplified invoices.
- New modal warning when too many open order entry tabs might result in a condition causing an error to appear.
- Improved distance calculation to be more consistent when choosing shortest or quickest route options.
- An issue resulting in a red X when attempting to group the unbilled orders list.
- An issue resulting in an error of "Too many sessions are open" for some users.
- An issue that could result in OnTime Management Suite or OnTime Dispatch from fully starting on some PCs.
- An issue where zone recommendations based on postal codes were case sensitive.
- Various issues reported via the OnTime error reporting service.
August 11, 2015
- Various issues reported via the OnTime error reporting service.
August 4, 2015
- Various issues reported via the OnTime error reporting service.
July 31, 2015
- Various issues reported via the OnTime error reporting service.
July 29, 2015
- Ability to export Business Statistics chart data from the Reports view.
- Ability to print any of the charts in the Business Statistics section of the Reports view by right clicking on the chart.
- New column available under the tracking view of OnTime Management Suite and OnTime Dispatch: Total User Compensation will show the total amount of compensation calculated for all users associated with the order. This will not include compensation tracked within the time sheet for time clock sessions and odometer readings. Such calculations are available via the Time and Activity reports. This column is not displayed by default.
- Windows 10 compatibility and performance improvements.
- A new option to disable the warning that appears in the order entry screen of OnTime Dispatch when the due date offset is not valid.
- Performance improvements across OnTime Management Suite and OnTime Dispatch.
- Issue under the Time Sheet that would prevent starting and ending odometer readings to not save properly when modified.
- Issue with transfer log entries under the tracking view details showing in UTC time instead of local time.
- Various issues reported via the OnTime error reporting service.
July 2, 2015
- Adjusted the due date time offset in the order entry view of OnTime Dispatch.
- Expanded features in the OnTime Extension framework.
- Various issues reported via the OnTime error reporting service.
June 14, 2015
- An issue resulting in orders not being automatically marked as billed and filtered from the Unbilled Orders list when added to an invoice.
June 12, 2015
- The order entry screen in OnTime Dispatch will now alert a dispatcher if the due date offset specified in the selected price set requires an adjustment in the current arrival windows.
- The column width inside of the order entry screen’s directory drop down list in OnTime Dispatch are now customizable. These customizations will be remembered until the user changes them again. The width of the list has also been expanded to fit the width of the drop down selector.
- Improvements to the privacy of the account payment information, including masking of credit card number.
- Editing the height, width, and depth fields from the Tracking view now allows up to two decimal places of precision.
- Various issues reported via the OnTime error reporting service.
May 18, 2015
- Upgraded program components designed to improve security and reliability across OnTime Management Suite and OnTime Dispatch.
- A suggestion will appear in OnTime Dispatch's order entry screen to close submitted order tabs when too many order tabs are left open.
- An issue that could cause an error to appear when generating reports on some systems.
- An issue that could cause an intermittent error to appear when creating a new order.
- Various issues reported via the OnTime error reporting service.
April 15, 2015
- Added order subtotal (before tax) and order tax total to the invoice report field list.
- Issue affecting subscription upgrade wizard.
- Issue causing application visibility problems on some PCs.
- Issue leading to the inability to modify price modifiers from the Options tab of the Tracking view when the modifier has a custom amount multiplier.
- Various issues reported via the OnTime error reporting service.
April 8, 2015
- An issue with QuickBooks licensing that would prevent connections to QuickBooks.
- An issue that would prevent rebuilding of the data file to complete successfully.
- Fixed a typo that would appear when seeding the sequential tracking number.
April 7, 2015
- Setting that allows users to change the billing status of an order. This setting can be found under General Options > Billing and affects the entire account. The default value is off.
- Under the unbilled orders list in the Billing view, added a Tools button with the ability to scan for orders that have been marked as billed but do not appear on invoices or to scan for orders that appear on invoices but are not marked as billed.
Find duplicates utility.
This feature is now available by right clicking under the Customers or Locations lists. The utility makes it possible to create a criteria for searching for duplicate customer and location records. Criteria may include exact matches, the first X number of characters, or the last X number of characters in a field. Criteria may be compounded to create more sophisticated searches. Once a scan is completed, the utility will display the duplicates found in groups allowing the user to select and delete unnecessary records.
- The ability to restore deleted users. To access this feature, go to the Users list, right click, and choose Show Deleted Items. Right click on a deleted user and choose Restore.
- Improvements to the network connectivity stack between OnTime Dispatch/OnTime Management Suite and the OnTime services, resulting in faster and more reliable data synchronization.
- Improvements to application startup time.
- Improvements to overall performance of the OnTime desktop applications.
- Improvements to the Find Distances dialog.
- Improvements to the performance of the order entry screen of OnTime Dispatch.
- Ability to customize the columns and view of the Directory drop down list in the order entry screen of OnTime Dispatch. Customizations to these views will be saved even after the application is restarted.
- Added Earliest Collection Time and Earliest Delivery Time columns to the Unassigned Orders list in the Dispatching view of OnTime Dispatch.
- Streamlined login process for OnTime Dispatch and OnTime Management Suite.
- Clocking in and out in OnTime Dispatch is now handled asynchronously to improve application performance.
- Current localization region is now shown under Program Options in OnTime Dispatch and General Options in OnTime Management Suite.
- Improved the reliability of unbilled orders and invoices remaining in their proper states.
- Orders are no longer able to be added to more than one invoice at a time.
- Locked invoices can no longer be deleted until they are unlocked.
- Improvements to the reliability and performance of the OnTime account subscription change wizard and payment processing.
- Improvements to the Schedule window, including showing the time zone that the schedule was set in.
- General improvements to the reliability and performance of synchronization in OnTime Dispatch and OnTime Management Suite.
- The compensation under User Compensation tab of the Tracking view now shows split compensation for each user where possible.
- An issue where split compensation on an order would cause the total compensation under User Compensation tab of the Tracking view would result in a miscalculated total.
- Miscellaneous minor bugs and issues.
March 13, 2015
- Custom amounts can now be used as a multiplier in a price modifier.
March 12, 2015
- OnTime will now display a warning when a circular reference is found in the base price. This will help ensure consistent pricing in specific scenarios.
- Issue that would cause a customer adjustment to be applied to a flat rate base price before calculating the base price used for specific price modifiers.
March 11, 2015
- Issue that could prevent saving an order when the collection arrival time was not set.
- Issue when saving an order from the tracking view sometimes causing the currently assigned driver to be changed.
March 10, 2015
- The ability to associate multiple tax price modifiers with a price set.
- Performance of saving orders from the Tracking view.
- Issue with new route stops showing 12:00 AM after editing location arrival times from the Advanced Details view.
- Issue with the remaining time in the dispatching view sometimes not displaying the number of days into the future or past.
- Issue sometimes causing received payments applied to an invoice to not mark the invoice as paid.
- Issue with some orders placed on an invoice to go back into an unbilled status.
- Issue causing the price set editor to load slowly due to multiple zone lookup tables.
- Issue in the OnTime Customer Web Portal that was causing the delivery time to change on the order entry page when adjusting the collection time and service level.
- Various issues reported via the OnTime error reporting service.
March 6, 2015
- The dispatching view in OnTime Dispatch now shows the number of days in advance an order is due for collection.
- An issue in the OnTime Customer Web Portal causing price set due date offsets to not be applied properly.
- An issue causing some route schedule configurations to take longer than necessary to calculate.
- Issue causing pricing discrepancy when using grouped zone lookup tables.
March 5, 2015
- Improved performance across OnTime Dispatch, OnTime Management Suite, OnTime Mobile Web, and OnTime Customer Web Portal.
- Issue with "Process All Messages Now" button under Pending Notifications not staying disabled during processing.
- Various issues reported via the OnTime error reporting service.
March 4, 2015
- Choose the relative date and time against which price set schedules are evaluated. This option can be changed in OnTime Management Suite under General Options > Order Entry > Apply price set schedule to. Choose between current, collection, and delivery date and time. The default remains the current date and time as the schedules have been evaluated in the past. This applies to both OnTime Dispatch and OnTime Customer Web Portal.
- Improved performance in the OnTime Customer Web Portal.
- Issue with passwords not saving properly when a new account was created in the OnTime Customer Web Portal.
February 20, 2015
- Option to show times on the OnTime Customer Web Portal in 24-hour format.
- An issue causing customer balance to not display correctly on the simplified invoice template.
- An issue in the OnTime API that would result in distance based modifiers to be added more than once when linked to a price set as the base price.
- Various issues reported via the OnTime error reporting service.
February 16, 2015
- Issue causing the Standard and Simplified invoice templates from uploading properly to the OnTime Customer Web Portal.
February 10, 2015
- Customization options for the OnTime Customer Web Portal. Choose between making basic changes or more advanced customization. Basic customization allows for changes to the title, a tag line, and a custom logo or graphic in the header of each page. Advanced customization allows for direct editing of the Master Page and CSS files. This advanced option replaces the need for FTP access to these files.
- Show invoices through the OnTime Customer Web Portal. This feature can be turned on and off from the General Options and is turned off by default. Individual invoices can be marked as available online for customers to see. A standard and simplified invoice template can be uploaded to the OnTime Customer Web Portal, ensuring a customized invoice appearance.
- Webhooks. Webhooks are an easy way to get push notifications. A webhook is like an API endpoint but inverted; instead of making a call to the OnTime API, you define a callback URL to which OnTime will HTTP POST information as things happen. Your callback URL can then execute code based on the POSTs. You can think of it as defining an API endpoint for your app that will receive output from OnTime. Webhooks are available as part of the OnTime Workflow Designer.
- All new OnTime Customer Web Portal. Designed to be fully HTML 5 compliant and responsive for superior compatibility and performance on newer computer, tablets, and smartphones.
- Additional API methods. The OnTime API has been expanded to nearly double its previous size. See the updated API documentation for more information.
- Update OnTime User Guide.
- Update OnTime API documentation.
- Improvements to mapping in OnTime Dispatch.
- Improvements to the speed of opening the Web Site Applets window.
- Improvements to detection and installation of Microsoft ACE (Microsoft Access Database Engine).
- General performance enhancements across all OnTime delivery applications.
- An issue with route stop monthly schedules that could cause some incorrectly configured schedules to not run appropriately.
- Various issues reported via the OnTime error reporting service.
December 26, 2014
- Added Customer Balance as an available item in the Field list when customizing invoices.
- Various issues reported via the OnTime error reporting service.
November 24, 2014
- An issue with price modifiers of type tax and action of percentage calculation that were not calculating using the adjusted base price of other price modifiers in specific situations where a global adjustment was applied to a customer.
- Various issues reported via the OnTime error reporting service.
November 18, 2014
- Improved compatibility with Avast antivirus.
- Various issues reported via the OnTime error reporting service.
November 17, 2014
- Issue with deployment that could result in some features, such as Quick Views, from working properly.
November 14, 2014
- Added the following special fields to the Workflow Designer: Order Department, Order Subaccount Contact Name, Order Subaccount Email.
- Support for Windows 10 Technical Preview.
- General improvements to the overall efficiency and performance of both Management Suite and Dispatch.
- Adjustments and improvements to the subscription upgrade wizard.
- Improvements to the Network Diagnostics tool.
- Reliability improvements to the backup and restore feature.
- Improvements to the conflict handling during synchronization.
- Improvements to the error reporting system.
- An issue that could result in a circular reference when price modifier groups where placed within each other either directly or indirectly. A warning will now appear when such a condition exists.
- An issue that could result in the tracking view jumping to another location in the list when the list is in grouped mode and is refreshed.
- An issue that could result in missing search results when searching by dates of orders during daylight saving time cross over.
- Various issues reported via the OnTime error reporting service.
November 7, 2014
- When importing orders using the Import Data feature, the name of the user performing the import will now appear in the Submitted By field of the order.
- Miscellaneous User Compensation on orders has been reinstated for limited user accounts.
- An issue encountered when printing multiple reports from the tracking view to specific printers.
- An issue that could cause some mouse scroll wheels to not scroll the order entry form properly.
- Various issues reported via the OnTime error reporting service.
October 29, 2014
- An issue that could cause the history of an order to not load.
- An issue that caused some price modifiers with a default quantity of one to not calculate immediately.
- Various issues reported via the OnTime error reporting service.
September 27, 2014
- Option to control if workflow notifications are processed when changing status within OnTime Dispatch under Program Options.
- Various performance improvements.
- An issue that would not allow changes to the list of price sets linked to customers.
- An issue that could cause rounding on a User's Time Sheet when viewing a time session's details.
- Various issues reported via the OnTime error reporting service.
September 23, 2014
- User option to enable or disable access to previous signatures in OnTime Mobile.
- An issue that would cause new customers based on the template customer to not copy selected price sets from the template customer.
- An issue preventing certain OnTime Extensions from functioning properly.
- Various issues reported via the OnTime error reporting service.
September 19, 2014
- An option to make invoices available to a customer from within the OnTime Customer Web Portal. The entire feature can be turned on and off from within the General Options of OnTime Management Suite. If turned on, then individual invoices can be selected to be made available online. Customers will be able to see their invoices, including balance due even after partial payments are applied. Customer Web Portals will be updated in stages to include this feature.
- If changing either the collection or delivery location on an existing order from the tracking view, OnTime will now automatically recalculate the routed distance and prompt the user to update the order with the new distance.
- An issue that would cause new customers based on the template customer to not copy selected price sets from the template customer.
- Various issues reported via the OnTime error reporting service.
September 11, 2014
- An option within OnTime Management Suite to specify the output format for reports (Shipping Label, Waybill, and Bill of Lading) featured on the Customer Web Portal. Formats include PDF, XLSX, HTML, and PNG. This resolves display problems encountered with some languages, especially those that employ Uniscript. Customer Web Portals will be updated in stages to include this feature.
- An issue that caused some users to experience synchronization warnings.
- An issue that prevented certain information from duplicating properly when making copies of existing orders within OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
September 10, 2014
- Time and Activity (Summary and Detail) and Compensation Summary reports are not available to low volume limited user accounts. Limited user accounts with no more than 100 orders assigned to them within the last 30 days may use these reports free of charge.
- Miscellaneous User Compensation on orders has been reinstated for limited user accounts.
- Issue that could cause an error to appear when creating new orders or submitting orders via OnTime Dispatch.
- Issues that could cause errors when saving changes to orders.
- Synchronization issues affecting certain customers resulting in warnings appearing in the logs.
- Issue where reference number and purchase order number would be overwritten by customer preference when creating a new order based on an existing order.
- Various issues reported via the OnTime error reporting service.
September 9, 2014
- Import Data now includes user defined mapping templates. This makes it possible to map a file from a customer and then save that mapping for future use. If a similar file is submitted from the customer again, loading the mapping template for that customer will automatically map the fields as they were before.
- The current balance due on an invoice now appears in the main list of invoices as well as in the invoice list that appears in the payment window.
- Significant performance enhancements across OnTime Management Suite and OnTime Dispatch. Expect to see faster order entry, changes to orders, reporting, billing, and much more.
- Adjustments have been made across the programs to ensure a more consistent expectation for limited user accounts. For example, because limited user accounts do not have all time and activity tracked in the same way as full user accounts, the time and activity and compensation summary reports are no longer generated for such users.
- An issue that would cause the order entry screen to reload possible customers with each keystroke when searching for a customer.
- An issue causing the time stamp for on hold orders appearing offset due to the client’s time zone in relation to Pacific Time.
- An issue with time clock sessions spanning more than two days not showing a full 24 hours on intermediate days.
- Various issues reported via the OnTime error reporting service.
August 7, 2014
Compensation Summary report.
This report provides a summary of the compensation for each selected user, showing one user per line of text. This makes it easy to get a quick summary of compensation in a single report. Previously this was only available by printing separate Time and Activity reports. Access the new Compensation Summary report by going to the Users list in OnTime Management Suite, selecting the desired users to include in the summary, right clicking and choosing Reports > Compensation Summary.
- The user time sheet has been refined to make it easier to identify and resolve time clock sessions that have issues which could affect user compensation and payroll. In addition to identifying incomplete sessions, the time sheet will also display time sessions that span multiple days as yellow cells. The session details window has been enhanced to show session information more clearly and to include running totals for time and distance.
- The user time sheet now displays time as hours and minutes (h:m) for easier reading. A check box at the bottom of the time sheet window provides an option to change back to using decimal figures.
- The report viewer window now closes automatically after modifying a report via the report designer or resetting a report template. This helps ensure that the changes to the report load properly.
- Various issues reported via the OnTime error reporting service.
July 18, 2014
- Issue that could result in a subscription plan upgrade from taking place immediately.
- Issue resulting in an order not loading properly when previously associated company names were removed from the customer, but not changed on an order.
- Various issues reported via the OnTime error reporting service.
July 17, 2014
- Issue that resulted in multiple confirmations appearing when saving report modifications.
- Various issues reported via the OnTime error reporting service.
July 16, 2014
- Issue that would result in an error when working with orders imported without customer information.
- Issue that would result in an incorrect accessorial price shown on orders in specific situations where a customer adjustment amount was applied.
July 15, 2014
- Added ability to import and export individual report templates to a file. Previously, all report template customizations had to be transferred via a backup and restore procedure.
- Loading performance of route stop lists.
- Issue causing an error when printing multiple bill of lading, waybill, or worksheet reports without previewing first.
- Removed feature to add new suggestions via OnTime Management Suite under the "My Suggestions" area. Suggestions will now be accepted via OnTime Customer Support and logged for you. Changes to the status on any existing and new suggestions will still be available under "My Suggestions", with the ability to add comments.
- Various issues reported via the OnTime error reporting service.
June 23, 2014
- The billing email template can now include the invoice number.
- The billing email template can now use special fields in both the body and subject of the email.
- Invoices attached to the billing email template now have a more meaningful file name. In the case of invoices it will appear as "Invoice X", where X is the invoice number. In the case of other reports (individual order or billing cycle summary) the name of the company followed by "Order Details" and current date will be used.
- Printing various reports has been improved. Bill of Lading, Waybill, Worksheet, and Waybill reports can all be sent directly to a selected printer (instead of using only the system default printer) and printed in bulk. The last printer specified when printing each type of report will be remembered so that it's used by default the next time that report is printed.
- Invoices and other reports in the Billing area can now be printed in bulk instead of only individually.
- Invoices and other reports in the Billing area can now be previewed, emailed, and faxed in bulk. Multiple invoices can be selected and when emailed a verification box will automatically appear to confirm the address for each invoice sent.
- Improvements to the subscription upgrade wizard.
- Issue in the Customer Web Portal that could prevent addresses from geocoding properly in some international regions.
- Issue causing the list of optional charges that can be added to an order from the Tracking view to not show in alphabetical order.
- Various issues reported via the OnTime error reporting service.
May 23, 2014
- Issue with improper installation of updated files, which could cause program errors.
May 22, 2014
- Option under General Options > Mapping to turn off use of previously calculated route distances.
- Interface for testing email server settings.
- Improved memory management and performance increases in data access.
- Local data cache has been moved to the local application data folder to avoid roaming conflicts.
- Issue with some price modifiers not calculating against full volume of a shipment when additional items were entered.
- Issues related to processing some international payments.
- Various issues reported via the OnTime error reporting service.
April 15, 2014
- Standard options in the order entry form of OnTime Dispatch are now sorted alphabetically.
- Issues related to international culture settings when sending some workflow notifications.
- Issues related to trial account activation.
- Various issues reported via the OnTime error reporting service.
April 13, 2014
- Various issues reported via the OnTime error reporting service.
March 30, 2014
- Support for new trial mode.
- Improvements to the Account Center.
- Various issues reported via the OnTime error reporting service.
January 24, 2014
- Issue with a linked price modifier's "required" and "selected by default" settings not always preserving when saving a price set.
January 15, 2014
- A new web site applet that will generate a code snippet for a log in form that may be posted on any web page and allow visitors to log in to the OnTime Customer Web Portal.
- Issue with automatic zone recommendations not always factoring in zones with large numbers of linked postal codes.
- Various issues reported via the OnTime error reporting service.
October 24, 2013
- Issue with new and existing addresses failing to geocode.
October 17, 2013
- Full support for Windows 8.1.
- Vastly improved performance when deleting a large number of locations.
- Issue encountered when refreshing a large list of billing cycles.
October 10, 2013
- Notification will appear when adding new user accounts which may incur additional monthly costs.
- The Dispatched By field can now be changed from the Order Details dialog.
- The Dispatched By field is now displayed in the Order Details History.
- Invoice templates now include items (package details) as an available field in the Field List.
- Improved importing of Excel and CSV files and better detection of errors.
- Various issues reported via the OnTime error reporting service.
September 17, 2013
- Issue that would result in orders for customers with no departments to not submit if "department" had been set as a required field.
September 16, 2013
- Issue in OnTime Dispatch that would result in switching from order entry view to other views with multiple tabs open to perform slowly.
- Issue with grouping deactivating in the "unbilled orders" view.
- Issue with specific email addresses taking an extended period on time to validate in the locations dialog.
- Issue with data imports from XLS or XLSX files failing when importing to user defined decimal or check box fields when the imported value was blank or an empty string.
- Various issues reported via the OnTime error reporting service.
September 11, 2013
- Various issues reported via the OnTime error reporting service.
August 30, 2013
- Improvements to synchronization when uploading large amounts of data under a slow internet connection.
- The zone lookup table default value specified in a price modifier is now applied even if zones have not been identified in the collection or delivery locations.
- Issue that could cause an error when performing direct printing of reports under the Tracking view.
- Issue that would cause very large invoices to not post to QuickBooks due to a timeout.
- Issue that could cause some instances of OnTime to not start up properly after log in.
- Issue causing black lines to appear on the Start pane of OnTime Management Suite when running on certain versions of Windows XP.
- Various issues reported via the OnTime error reporting service.
August 28, 2013
- General system wide performance enhancements allow the programs to load and operate more quickly and efficiently.
- An option under General Options (or Program Options in OnTime Dispatch) makes it possible to set the preference for generating single document reports from multiple selections.
- The Shipping Label, Waybill, Worksheet, and Bill of Lading reports can now be printed for several orders simultaneously; the resulting report is displayed as one document, instead of separate documents in multiple windows.
- Streamlined the new 64-bit QuickBooks connector to work better across security software.
- Issue encountered when communicating with QuickBooks causing OnTime to display a "Length cannot be less than zero" error.
- Issue that would cause some OnTime custom extensions to not load properly.
- Various issues reported via the OnTime error reporting service.
August 21, 2013
- General system wide performance enhancements allow the programs to load and operate more quickly and efficiently.
- The Time and Activity Summary/Detail report can now be printed for several users simultaneously; the resulting report is displayed as one document, instead of separate documents in multiple windows.
- Issue encountered when communicating with QuickBooks causing QuickBooks to display a "No Disk" error.
- Various issues reported via the OnTime error reporting service.
July 31, 2013
- OnTime is available in a 64-bit version. Both OnTime Management Suite and OnTime Dispatch are now available to run as optimized 64-bit applications, making OnTime delivery software faster and more reliable for users of 64-bit operating systems than ever before. The unified installer will automatically install the best version for your computer. Updates will automatically choose the optimized version. Of course, OnTime continues to run optimally on 32-bit versions of Windows, as well.
- The Data Import feature now supports Microsoft Excel XLSX and XLSB file formats in both 32- and 64-bit versions.
- Zone Based Lookup Tables referenced in a price modifier may now include a default value. If specified, the default value will be used when zone matches are not found in the lookup table or when a match is found, but the corresponding cell in the table is blank.
- The price modifier editor has been thoroughly redesigned, offering a streamlined and simple interface for easier, more intuitive use.
- 64-bit integration with QuickBooks.
- Functional improvements have been made to the Web Portal navigation pane within OnTime Management Suite and OnTime Dispatch.
- Issue with a floating point error affecting some invoice totals.
- Issue encountered in specific scenarios when printing a route from the Routes area.
- Various issues reported via the OnTime error reporting service.
June 14, 2013
- A one-time verification process will run at startup after installing this version. This is intended to verify existing data on the computer and will improve the reliability and speed of future synchronization between the computer and OnTime servers. The progress of this verification will appear in the lower right corner of the program. This verification process could take several minutes to complete.
- Improvements to the performance and reliability of synchronization, including retries when connection timeout.
- The Verify Data Consistency function now allows for more control over the process. Instead of verifying only, an option now exists to verify and update the data file with missing or outdated information. A progress bar will show actual scanning progress. The dialog is also closable, meaning that once the scan has begun it is possible to cancel and exit the verification process.
- Added a function to the synchronization settings dialog that allows resetting the synchronization markers in a data file, causing the system to download data from the servers again without requiring a full rebuild of the data file.
- The process of rebuilding a data file has been improved and streamlined.
- Issue with specific customer billing cycle schedules causing slow calculation of billing cycles.
- Various issues reported via the OnTime error reporting service.
May 29, 2013
- Issue with customer balances not displaying properly in the list and detail view.
- Issue with service levels not appearing in alphabetical order in the drop down list of the order entry form in OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
May 28, 2013
- Issue with a user's commission not calculating properly on the Time and Activity Detail report.
- Various issues reported via the OnTime error reporting service.
May 27, 2013
- Improvements to the performance and reliability of synchronization, including retries when connection timeout.
- Issues related to the refreshing of changed data in the locations, customers, and tracking view lists.
- Issue related to the addition of miscellaneous adjustment into the base price when posting charged to QuickBooks as separated line items.
- Various issues reported via the OnTime error reporting service.
May 25, 2013
- Improvements to the performance and reliability of synchronization, including conflict handling.
- Improvements to the performance and reliability of the the Tracking view.
- Various issues reported via the OnTime error reporting service.
May 23, 2013
- API security keys may now be setup within the General Options of OnTime Management Suite. These keys can then be assigned to and used within applications making calls to the OnTime API. API keys make it possible to control access to an OnTime account’s API access.
- Workflow notifications now support localization to specific regions, making it possible to use regional date, time, currency, and numeric formatting in email and text messages.
- Option to turn on/off the checking for unsynchronized changes when closing OnTime.
- Option to turn on/off the verification of data consistency after each synchronization.
- Option to turn on/off the prompt to always warn if an invoice or payment has already been posted to QuickBooks.
- Significant improvements to overall performance across OnTime Dispatch and OnTime Management Suite. Large lists of data will load faster and refresh even more quickly. Synchronization is now faster and more reliable. Computers with multi-core processors will see the greatest improvements to performance.
- Improvements to the QuickBooks connection, which will prevent connection errors (such as the “No Disk” error) within specific QuickBooks connection scenarios.
- OnTime Customer Web Portal will now log a customer out if credentials are changed or access is denied.
- Multiple clicks of the submit button on new orders in the OnTime Customer Web Portal will no longer result in duplicated orders.
- An issue editing status labels manually and the time stamp not converting to the proper time zone.
- Various issues reported via the OnTime error reporting service.
April 8, 2013
- An issue that could result in slow billing cycle schedule calculation in specific circumstances.
- An issue causing specific occupied zone times to appear as AM instead of PM under specific circumstances.
April 1, 2013
- An issue which could cause the "Home location" under General Options to be unselectable.
March 28, 2013
- An issue which could cause OnTime Management Suite or OnTime Dispatch to crash or display a red "X".
- Various issues reported via the OnTime error reporting service.
March 27, 2013
- An unlimited number of user defined invoice templates may now be created in OnTime Management Suite. User defined invoice templates can be managed from the Data tab under Data File Management > Reports > Manage user defined report templates. If sharing custom invoices across multiple computers remember to backup and restore the templates to all necessary computers.
- Customer records can now have a default invoice template assigned. This will cause all new invoices to default to the use of the specified template.
- Bulk editing of customer billing cycles. Right click on a customer from the main customers list to access this feature. All selected customer records will be changed at once.
- Route optimization and mapping features that make it possible to optimize a series of stops by geography and time windows. This ensures the best use of courier resources while still meeting the time sensitive requirements of your customers. A home location can be specified as the departure location for couriers. The amount of time spent at each stop can also be specified and factored in to the optimization. This feature is currently in beta and only available to select customers for testing.
- Improved synchronization sharing when OnTime Management Suite and OnTime Dispatch are running on a single computer at the same time.
- The synchronization log has been enhanced with additional information to assist in faster troubleshooting.
- Issue with billing cycles not working properly with specific schedules.
- Various issues reported via the OnTime error reporting service.
March 14, 2013
- Issue with certain custom reports not loading successfully after last update.
March 13, 2013
- Zone usage command now available by right clicking on a zone in the primary zone list. This will show a list of all price sets and locations in which the selected zone is currently in use.
- When deleting a zone, the user will now be warned if the zone is in use across price sets or locations, giving the user an opportunity to correct the issue before continuing.
- Improved the granularity of the progress indicator during synchronization.
- Improved synchronization performance when uploading a large number of changes, such as zone-to-zone pricing tables.
- Issue when using the “Send customer a link to the Customer Web Portal via email” link which would cause the email to be incomplete when special characters (such as an ampersand) existed in the company name or credentials.
- Issue that could prevent users from generating custom reports.
February 25, 2013
- Performance enhancements targeting key areas across OnTime applications.
- The Locations list in OnTime Management Suite will now properly reflect blank zone entries if zones associated with a location have been deleted.
February 20, 2013
- Feature for checking data file consistency.
- Improved servers for handling SMTP traffic for email and text message notifications.
- Improvements to the efficiency of the synchronization subsystem.
- Issue with the data file backup and restore feature resulting in an "Out of Memory" error.
February 15, 2013
- Feature for checking data file consistency.
- An issue with the ampersand (&) symbol not appearing in certain labels.
- Major improvements to the efficiency of the synchronization subsystem.
- Significant improvements to synchronization conflict handling.
- Better data file performance with data files larger than 500 Mb.
- Reviewed and enhanced hundreds of places across OnTime to refine and improve performance and reliability.
- Various issues reported via the OnTime error reporting service.
February 12, 2013
- Issue with QuickBooks not accepting certain lengths for customer and service item names. Such names are now truncated before communicating them to QuickBooks.
- Numerous minor performance enhancements.
- Various issues reported via the OnTime error reporting service.
January 30, 2013
- Issue with the collection and delivery time not converting properly to local time in the unassigned orders list of the dispatching view of OnTime Dispatch.
- Issue with departments not appearing in the simplified invoice template. If customizations have been made to the simplified invoice template, it will need to be reset for the departments to appear.
January 28, 2013
- Issues related to SQL Server replication features.
- An issue with dates in non-US format sorting incorrectly in the unassigned orders list of the dispatching view of OnTime Dispatch.
January 22, 2013
- Issue with zone recommendation system not matching across merged zones.
January 21, 2013
- Option to manage how zone recommendations are calculated. Choices include "exact match" or "left-to-right traversal". This applies to OnTime Dispatch and OnTime Customer Web Portal order entry. The option is set in OnTime Management Suite under General Options > Order Entry.
- Improvements to the OnTime XML Web Service API.
- Various issues reported via the OnTime error reporting service.
January 18, 2013
- Drivers can be confirmed individually on unassigned orders in the dispatching view of OnTime Dispatch. Access this feature by right clicking on a pending assignment in the unassigned orders list and choosing Confirm Assigned Driver.
- Issue with zone recommendations based on partial postal codes not always parsing properly from left to right.
- Various issues reported via the OnTime error reporting service.
December 20, 2012
- Issue with customer adjustment being applied inappropriately in some scenarios.
December 18, 2012
- When exporting invoices to QuickBooks, it is now possible to exclude tax based price modifiers during the export. This allows better control of how tax is applied throughout QuickBooks. The feature is located under the Options button on the Post to QuickBooks window.
- Issue with prices not calculating correctly involving both a customer billing adjustment and tax type price modifiers. In some cases, the program was applying a customer's adjustment rate to tax price modifiers. This has been corrected so that the program and web portal never apply discounts to tax rates.
- Issue with the total on the Time and Activity not reflecting the sum of the individual orders. This could happen when several orders are displayed and there was a fraction of a cent difference on each order.
- Issue with error message appearing when searching on columns in the Tracking view which are not currently visible in the list.
- Issue with focus in the Tracking view changing to the first search field drop down list when the order list is refreshed and the advanced search pane is open.
- Issue with some international regional settings storing driver's positions in the wrong format, resulting in some drivers not appearing in the proper location on the map.
- Various issues reported via the OnTime error reporting service.
December 10, 2012
- Option to always use zone recommendations when calculating prices. This option appears in OnTime Management Suite under General Options > Order entry. If turned on, this feature will use the selected price set and postal codes of the locations associated with a given order to determine the best zone if one has not already been set on the locations. This recommended zone will in turn be used when calculating zone-to-zone based pricing. This option is turned off by default.
- Adjustments were made to the way COD options are interpreted and presented in the order details of the Tracking view. This may help clarify how those entering orders configured COD requests.
December 3, 2012
- Issue with order cost not calculating properly under some circumstances when the customer on the order was assigned a billing adjustment percentage. In such cases it was necessary to apply the adjustment by verifying the price in the Tracking view. The adjustment is now applied automatically when the order is submitted.
- Various issues reported via the OnTime error reporting service.
November 15, 2012
- OnTime Customer Web Portal has been updated to support new OnTime features and additional internet devices.
- Issue with distance based pricing being duplicated on orders imported via files or custom extensions.
- Issue when searching by date in the Tracking view which would result in orders with a time stamp of exactly midnight of the next day outside of the search range being included in the search results.
November 14, 2012
- Performance of startup and optimization after application updates are installed.
- Issue with default pricing method not being applied when importing orders via a custom extension.
November 10, 2012
- Issue with performance of invoice list and the ability to sort by amount.
November 9, 2012
- A new option appears in OnTime Dispatch (under Program Options > Mapping) that allows the program to use the default mapping unit (kilometers or miles) that has been specified in the company settings of Management Suite. On new installations, using the company setting is the default selection.
- Issue with the "Find Distances" feature not working in specific situations.
- Issue with an incorrectly formatted balance due on the start screen in some regions where a comma is used instead of a decimal point.
- Issue with the Billing section of Management Suite not loading properly under specific circumstances. This resulted in an error or red X appearing on screen.
- Issue with imported orders not being setup properly with signature capture or COD price modifiers if those had been specified as required or selected by default on the selected price set.
- Various issues reported via the OnTime error reporting service.
October 31, 2012
- Issue encountered when importing a CSV or XLS file and mapping to customer, service level, and user fields with records that had multiple copies deleted.
October 30, 2012
- Issue with default customer pricing method when importing orders using a custom developed OnTime extension.
- Issue with geocoding addresses in regions that use a comma as a decimal symbol instead of a period.
October 22, 2012
- Issue with the "Import Data" feature when importing a list of locations with the zones field mapped.
October 19, 2012
- Issue with the "Import Data" feature when importing orders, customers, and locations all at the same time, which would result in wrong locations being used.
October 18, 2012
- Full support for Windows 8 and Windows Server 2012.
- Use only selected zones in a price set to recommend zones for new addresses. This option is available from OnTime Management Suite under General Options > Order Entry. If set to "all zones", any zone in the system may be used to match an address' postal code. (This is the default behavior.) However, if "only zones in selected price set" is chosen, then only the zones referenced by the price set assigned to the order that the address is associated with will be used for zones recommendations.
- Location comment and customer comment fields have been added to the Workflow Designer's list of special fields.
- Route scheduler test window now allows test of a route stop's schedule by pressing Ctrl + Alt + T in the route stop recurrence window.
- The price set editor now features a streamlined interface for "Selected Zones". A simple and clear list of zones that can be checked off replaces the previous drag and drop interface. A switch at the top also makes it more clear whether all or selected zones should be part of the price set.
- Improvements to the automated route scheduler.
- Improvements to the account center and subscription modification wizards.
- Issue with an "existing invoice number in use" message when adding orders to an existing invoice instead of a new invoice.
- Issue with zones importing properly from an XLS or CSV file using the Import Data tool.
- Issue with invoice reports not restoring properly (caching previous computer's formatting) when moved to another computer.
- Issue with the options list box under the route stop window not displaying it's entire contents when extended comments appear under customer, price set, and location records.
- Issue with monthly schedules of billing cycles and route stops.
- Issue with total weight displaying inconsistently under tracking view detail label.
- Various issues reported via the OnTime error reporting service.
September 27, 2012
- Improved COM API calls for OnTime Extensions.
- Issues involving editing orders from the unbilled orders list in the Billing area.
- Issues with subscription upgrade wizard allowing upgrade to current level instead of moving up one level.
- Issue involving working with empty invoices.
- Various issues reported via the OnTime error reporting service.
September 12, 2012
- Added collection and delivery location phone numbers as available special fields in the workflow designer.
- Issue with the installer not recognizing newer versions of certain prerequisites, such as SQL Server.
- Issue with select all and deselect all buttons not operating correctly in the link to locations and customer window.
- Various issues reported via the OnTime error reporting service.
September 7, 2012
- Updates to common fields have been streamlined which should result in a much more efficient synchronization with the server.
- The route scheduler now bases it activity fully on the route scheduling log to ensure that stops are scheduled accurately.
- The history view available under order details in the tracking view has been improved and will now accurately reflect tracking number changes.
- Clocking in and out in OnTime Mobile Web will now skip validation of a vehicle selection if no vehicles are setup in the account.
- View the users considered billable for a particular month. Under the Account tab, choose Account Usage, right click on the month desired, and choose User Detail. A list of users will be displayed which were accessed as billable during the selected month.
- Various issues reported via the OnTime error reporting service.
August 28, 2012
- The “order tracking” web site applet now includes the option to incorporate searching on incoming and outgoing tracking numbers. Previously, only the primary OnTime tracking number could be searched. Two check boxes appear in the Web Site Applet window that will allow the generation of code which will add these options. By default the option to search on incoming and outgoing tracking numbers is turned off.
- When changing a location (either pickup or delivery) on an order from the Tracking view, it is now possible to edit an existing location or create a new one without having to leave the Tracking view. The list of existing locations has also been enhanced to filter and display a large number of records very quickly.
- Issue that would result in an error when creating custom reports without the appropriate database drivers installed.
- Various issues reported via the OnTime error reporting service.
August 19, 2012
- The search function in the directory box of the order entry page has been modified to always preform a search that matches the exact phrase entered. This will eliminate the need to enter a query enclosed in quotes.
- Program updater has been further enhanced to provide updates more quickly.
- Ability to select or deselect all items in the list at once when linking locations to customers.
- Ability to display and restore deleted locations by right click on the main Locations list in OnTime Management Suite and choosing "Show Deleted Items".
- Issue with certain date fields under the location section of an order not displaying properly when left blank.
August 13, 2012
- Program updater has been enhanced to provide updates more quickly.
- Close button on the tracking view's advanced search pane.
- When saving an existing Quick View in the tracking area, an option will now appear to update the existing Quick View or create a new one.
- Issue with program requiring a long time to open a customer record when the customer had a large number of invoices and applied payments.
August 9, 2012
- Saved views in the Tracking area have been renamed to "Quick Views" for a more meaningful and consistent reference.
- Issue involving importing orders from an Excel or CSV file with invalid or empty dates. In such cases, dates will now be entered as null, or empty, dates.
- Issue that could prevent users of the trial version to start the applications fully.
- Issue resulting in sporadic application error when entering orders through the order entry screen of OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
August 2, 2012
- Issue that could prevent users of the trial version to start the applications fully.
- Issue resulting in sporadic application error when entering orders through the order entry screen of OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
August 1, 2012
- Make changes to your OnTime subscription directly from the Account tab in OnTime Management Suite. You may upgrade, downgrade, and cancel your account using easy to navigate wizards.
- Improved payment window with the ability to update the payment information associated with your OnTime account.
- User permissions now include settings for access to the Account tab in OnTime Management Suite and for making changes to user accounts.
- Metro application theme.
- Improved handling of prices and calculations when working with invoices.
- Performance improvements to the customer list, customer balance calculations, and locations list in OnTime Management Suite and directory lookup in OnTime Dispatch.
- Memory usage on larger accounts has been improved in the order entry screen of OnTime Dispatch by a factor of 11.
- Issue with duplicate price modifiers appearing in the standard options of the order entry screen.
- Error reporting now allows users to include comments that will better assist in troubleshooting unexpected problems.
- Various issues reported via the OnTime error reporting service.
July 5, 2012
- Tracking numbers on existing orders can now be re-generated or manually edited from the Tracking view.
- Five new columns have been added for the tracking page in the Customer Web Portal: Requested By, Requested Collection Date, Requested Delivery Date, Service Level, and Distance.
- Various issues reported via the OnTime error reporting service.
June 25, 2012
- Issue with route scheduler involving weekly dates not executing when the number of weeks to skip are specified.
- Various issues reported via the OnTime error reporting service.
May 25, 2012
- Issue with route scheduler involving weekly dates not executing on all dates.
- Issue with status label levels not setting properly in specific regions where commas are used as decimal points.
- Issue with cubic dimensions not refreshing properly when multiple stops, copies, or return trips are created.
- Various issues reported via the OnTime error reporting service.
May 24, 2012
- Dates shown in the synchronization conflict window are now represented in local time instead of UTC.
- Improvements to how a route stop is scheduled.
- Issue with route scheduler involving weekly dates with an expiration date not expiring on the right date.
- Issue with tracking view showing duplicates entries of an order in some cases where multiple custom fields may have been specified.
- All user accounts now appear in the user compensation list.
- Various issues reported via the OnTime error reporting service.
May 9, 2012
- Extended the COM API for creating extensions in OnTime.
- Custom report authoring, with improved query support. Modifying a SQL query in an existing report is now possible.
- Issue in custom report previews that would prevent data from automatically loading into the report.
- Issue with the User Compensation section of the order details under the Tracking view showing incorrect commission totals when the order had a different driver for the pickup than the delivery.
- Issue where users available for selection in the User Compensation section of the order details under the Tracking view was limited to drivers only. Now all users are available from the list.
- Various issues reported via the OnTime error reporting service.
April 27, 2012
- Issue with cached total price not matching calculated price in certain circumstances.
- Synchronization validation on order options.
- Custom report authoring, with improved query support and direct data file access which eliminates the need to author reports against a secondary Access or SQL Server database.
- Various issues reported via the OnTime error reporting service.
April 23, 2012
- Numerous miscellaneous bug fixes and enhancements.
- Various issues reported via the OnTime error reporting service.
March 22, 2012
- Added contact or subaccount name as available field on reports.
- Issue with copy and paste not saving correctly in the zone to zone price set table.
- Various issues reported via the OnTime error reporting service.
February 29, 2012
- Ability to manually edit the longitude and latitude of a location record.
- Ability to display deleted orders in the tracking view. Once displayed, right clicking on the deleted order will provide an option to restore the order.
- Ability to copy and paste data to and from zone-to-zone tables. This applies to both zone lookup tables as well as the zone based prices table within price sets.
- Ability to restore default colors used for color coding in the tracking view.
- Added department field as a required field.
- Schedule description on billing cycles for customers.
- A new default for synchronization conflict handling. The previous option to "Always use my changes" has been deprecated and the option to "Always use the changes on the server" will be used instead. This is designed to prevent users from overwriting the changes of others. This will result in a more reliable system of synchronization.
- The synchronization algorithms have been tuned to run faster and more reliably.
- Added submission date to the invoice reports to allow for date grouping and sorting.
- Tuning of synchronization system to prevent older order settings from overwriting new changes, such as status.
- Issue with border surrounding content areas in OnTime Management Suite not redrawing properly.
- Issue with some user defined fields not synchronizing successfully.
- Issue with signature capture on some smartphones not working properly.
- Various issues reported via the OnTime error reporting service.
February 10, 2012
- Add, edit, and remove items (or packages) on an order from the tracking view.
- Added the contact name (or subaccount name) on an order to the invoice report designer field list.
- Improved the reliability and accuracy of synchronization in the desktop applications.
- Issue with most compensated user list under reports doubling the amounts when clicking the refresh data button multiple times.
- Issue with synchronization of the order items (or packages) table.
- Issue with the label above the most compensated user list not properly reflecting custom date ranges.
- "Out of memory" issue with time and activity summary report failing to load data when a large date range is used.
- Issue with price modifiers with the type of "tax" not calculating amounts based on modifier totals after a customer adjustment is applied.
- Various issues reported via the OnTime error reporting service.
January 27, 2012
- New item downloaded notification sound effect now only applies to new orders.
- Grouping in the Tracking view is now preserved between sessions.
- Issue with price modifiers that used custom watch values that were nested within groups did not save the custom values inputted.
- Issue with current assignments view under a driver not showing all orders assigned to the driver. Specifically orders that were still in the "entered" status due to importing from a file.
- Various issues reported via the OnTime error reporting service.
January 19, 2012
- Refinements to the "My Feature Requests" area.
- Improved notification of errors when system memory is low.
- Synchronization performance and reliability.
- Issue with synchronization not marking some records as having been synchronized even though they had.
- Issue with order locking triggering an error message when no orders were selected in the Tracking view.
- Issue with non-default system fonts referenced in OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
January 12, 2012
- A close all open orders link to the left of the order entry screen will close all open order tabs at once instead of having to close each one individually.
- The department specified on an order now appears as a column in the "unbilled orders" list under the Billing section.
- Increased the speed of launching a new order in OnTime Dispatch. In some cases users will notice a 60% increase in speed.
- The directory (formerly lookup) box in the order entry form has been updated to search for exact matches where the name of the location starts with the query entered. This is updated from the previous version in which all fields were searched for any words entered.
- Searching in the Locations list of the Management Suite program will search across almost all columns now instead of just name columns.
- Synchronization has been further improved to enhance reliability and handling of network connections issues which could cause some data to not synchronize fully.
- Issue with demo key not being remembered when using OnTime is trial mode.
- Various issues reported via the OnTime error reporting service.
January 11, 2012
- When importing orders from an XLS or CSV file, if the service level specified contains modifiers that are required or selected by default, those will automatically be added onto the order. Note that in some cases pricing may still need to be recalculated on orders from the tracking view afterward.
- Waybill, shipping label, bill of lading, and work sheet reports now all have access to all properties of an order. This will allow for much more flexibility when modifying those reports.
- Issue with the report database defaulting to memo fields on foreign keys.
- Various issues reported via the OnTime error reporting service.
January 7, 2012
- The order "comment" field is now available to be placed on invoices.
- Issues related to consistent synchronization in specific scenarios.
- Issue with conversation of time zone not applying properly to the timestamp in the sent notifications log.
- Misc. issues in previous release.
January 4, 2012
- Create and view your support tickets directly in OnTime Management Suite. The "Help" tab now contains a button labeled "My Support Tickets". This allows you to create new support tickets which are instantly relayed to customer support. When customer support replies, it will appear in the ticket window.
- Orders can now be locked by right clicking and choosing Locked in the tracking view. When an order is locked, it cannot be modified by users or the program. This is useful when you want to prevent users from accidently making changes to an order that has been finalized. This is especially true in the area of prices.
- Invoices can now be locked by right clicking and choosing Locked from the invoices list. When an invoice is locked, it cannot be modified by users or the program. As an added precaution, orders inside of an invoice can be locked as well, ensuring that nothing about the invoice changes accidently.
- Full auditing support. All changes to all records are now logged for a complete history of modifications.
- Additional stops can now be created when working on a new order in the order entry screen in OnTime Dispatch. Clicking the "additional stop" button will create an additional order tab with the same details as the original. When submitted, all related orders will use the same base tracking number with a sequential number appended to the end. This makes it easy to see which orders belong together in the sequence.
- Full support for high DPI displays.
- Now set the number of days displayed on the revenue, user compensation, and profit margin graphs. Two sets, or ranges, of days can be set.
- Additional fields have been to the workflow notification system. These include the collection and delivery address details as well as the requested by name.
- The system now tracks the origin of an order and will display if it was entered via OnTime Dispatch, the Customer Web Portal, imported from an XLS or CSV file, or relayed via the XML Web Services online API.
- Reports can now be reset to their default state on an individual basis. Previously it may have only been possible to reset all reports at once.
- The "requested by" field on the order entry screen in OnTime Dispatch now shows the last 20 contact names instead of only 10.
- When items, or packages, are added to a shipment in the additional details view of the order entry screen, they will each receive a tracking number that is shared by the parent order. This will make it possible to track items within a shipment by tracking number.
- Synchronization conflict handling has been improved to better understand the intention of changed made by used. This will result in a decrease in the number of perceived concurrency conflicts, making for a better user experience when multiple users are working on the same records.
- Synchronization speed has been improved.
- Items, or itemized packages, can be placed on the shipping label.
- Digitally captured signatures can now be placed on bill of lading and waybill reports.
- The lookup box on the order entry form has been reengineered to search on more fields and respond much quicker when searching across more than 10,000 addresses. Formerly it was very slow to search when a large number of location records were present. The field was also renamed from "lookup" to "directory".
- An issue with the flat rate and miscellaneous adjustment boxes on the order entry form responding inappropriately to the scroll wheel.
- Issues related to logging in to the program in offline mode.
- Issue when searching in the order entry lookup box would not return all matching results.
- An issue where "-1" would sometimes appear as the calculated distance in the order entry form.
- An issue when searching by status and all orders still being returned.
November 14, 2011
- The extension framework has now been extended to the Tracking view, allowing additional plugins to be developed.
- Customer can be changed on an order when a customer had not been previously assigned to the order. This was common in data import scenarios.
- Issue with pickup/delivery date and time shifting when working with route stops.
- Various issues reported via the OnTime error reporting service.
October 17, 2011
- Issue with Time and Activity Detail report showing duplicate orders when the orders involved miscellaneous compensation added to a driver when the order was split between two drivers.
- Issue with geocoding service showing incorrect error message when adding a new address in OnTime Dispatch using the lookup bar.
- Issues related to UI coloring when using the black theme in both OnTime Dispatch and OnTime Management Suite.
- Various issues reported via the OnTime error reporting service.
October 7, 2011
- Workflow notifications can now be configured independently of system events, allowing them to be triggered manually from the Tracking view.
- Option to disable customers from editing their profile in the OnTime Customer Web Portal.
- Option to display the customer contact name in the tracking grid in the OnTime Customer Web Portal.
- Improvements to the online geocoding and map routing for all OnTime applications, including the Customer Web Portal.
- When importing data from CSV or XLS files, the type of date can be selected. Choose between UTC or local time zone.
- Improvements to the automated route scheduler to help ensure more reliable scheduling.
- A warning to double check or correct an address is presented in OnTime Management Suite and OnTime Dispatch if an address entered is not recognized by the geocoding system. This will help ensure more accurate distance calculations.
- A shortcut in the locations detail view to display the address in either Google Maps or Bing Maps.
- An option in the unbilled shipments list which allows a check to be performed on all orders that have been marked as billed. This will check that such orders have been added to an invoice within OnTime.
- When deleting an invoice, orders will be automatically removed from the invoice and returned to the unbilled shipments list.
- Advanced data file tools are now available from the log in screen of both OnTime Management and OnTime Dispatch.
- The "rebuild data file" feature has been streamlined to make the process easier to complete.
- The distance field has been added to the list of available fields in the Work Sheet report.
- An issue that would sometimes result in a program error when accessing the Billing area of OnTime Management Suite.
- Various issues reported via the OnTime error reporting service.
September 26, 2011
- Mapping and routing services have been improved to help provide more reliable and accurate distance calculations.
- An issue encountered when recalculating the distance on an existing order which could cause the order to calculate as zero.
- Option for contacts under a customer record to be able to see orders of another contact at the same company in the OnTime Customer Web Portal.
- Various issues reported via the OnTime error reporting service.
September 21, 2011
- Invoice can now be emailed to customers in several different file formats. In addition to PDF, you can now choose from XLS, XLSX, CSV, MHT, TXT, RTF, and more. The option to choose the file format appears when confirming the email address of the invoice recipient.
- Bar code scanning on Windows Mobile devices has been expanded to look up tracking numbers assigned as incoming and outgoing tracking numbers on an order. This makes it possible to scan a bar code based on a client's tracking number.
- When entering in POD information on an order via the tracking view, there is now an option to use the current system date and time.
- An issue where miscellaneous user compensation entered through the tracking view on users not already assigned to the order not appearing in the Time and Activity Reports.
- Selected rows in the tracking view now use the same highlighted color as other lists in OnTime. This resolved an issue on some systems where the highlighting was too dark.
- Various issues reported via the OnTime error reporting service.
September 12, 2011
- When exporting invoices to QuickBooks, any miscellaneous adjustment amounts are now carried over as well.
- Signature capture and COD options are now available in OnTime Dispatch now matter the configuration of a price set.
- Signature capture and COD options are now handled better in the OnTime Customer Web Portal. Both pickup and delivery points are available for the client to select from.
- Percentage based price modifiers can now use the "base price for percentage calculation" dialog. Previously only flat percentage types were allowed.
- Address books are now searchable from the order entry form in the Customer Web Portal. This behaves as an autocomplete type box.
- An issue that prevented some users from backing up their local data file.
- An issue that would prevent template customers from working properly if a password was missing.
- An issue with additional time compensation not being calculated properly on reports when added through the user compensation area of the Tracking view.
- Various issues reported via the OnTime error reporting service.
August 30, 2011
- Added controls for settings in the upcoming release of the OnTime Customer Web Portal.
- Features added to a whole new release of the OnTime Customer Web Portal. This includes the ability for customers to cancel orders, manage their profile, retrieve their password, change their password, view calculated route distance for new orders, and improved exporting functionality for both the tracking view and address book.
- Expanded online API, via the OnTime XML Web Services, gives more control over sending and receiving data with OnTime. This includes controlling COD signature capture requirements and retrieving most details about an order.
- The OnTime Customer Web Portal has been updated to be compliant with modern HTML 5 standards, allowing it to work better on newer and older web browsers. It has also been optimized to work better on tablets (such as iPad, Galaxy Tab, and Zoom) and on smart phones, giving your customers more options for accessing their account online.
- Department names are now listed alphabetically on the order entry form in the OnTime Customer Web Portal.
- An issue that would result in out of memory errors in the OnTime Customer Web Portal.
- An issue with the logout function not operating properly exiting an account.
- An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations, including saved views.
- An issue with status changes preformed in the Tracking view causing an error when entering additional information.
- Various issues reported via the OnTime error reporting service.
August 25, 2011
An issue with previous automatic updates not updating the program properly. Any users experiencing issues when trying to update OnTime Dispatch past version 3.1.105 should manually download the latest version of OnTime Dispatch here: https://www.ontime360.com/download
- An issue when upgrading to a new version and the columns on the Tracking view not preserving their layout customizations.
- An issue with new orders created from on-hold orders not duplicating properly. Although the first copy or duplicate would enter into the system properly, subsequent orders would overwrite the first instead of creating new, separate orders.
- An issue with status changes preformed in the Tracking view causing an error when entering additional information.
- Various issues reported via the OnTime error reporting service.
August 23, 2011
- An issue with status changes preformed in the Tracking view sometimes resulted in an error message.
August 20, 2011
- Workflow events can now be triggered automatically when changing the status of an order in the Tracking view. To enable this feature, navigate to General Options > Tracking in OnTime Management Suite and enable the checkbox labeled "Process workflow events when changing status".
- Several reports, including the Time and Activity report, can now be based on date ranges other than just the order submission date. You can now choose from date submitted, collected (scheduled), collected (actual), delivered (scheduled), and delivered (actual). You will see the option to change the data type in the same window as when choosing the date range.
- Orders can now be added to invoices directly from the Tracking view. Just right click on an order that has been completed or cancelled billable and choose "Add to Invoice...".
- A location record can now be turned into a customer. To do so, navigate to the list of locations in OnTime Management Suite, right click on a location record, and choose "Create Customer from This Location...".
- Now minor update notifications will be available within both OnTime Management Suite and OnTime Dispatch.
- The total number of assignments for a user is now displayed in the driver's list in OnTime Dispatch.
- The new default for handling synchronization conflicts is to always use the changes on the server.
- Specify custom comments for changes in status for Cancelled and Cancelled Billable.
- Columns for "Pickup Phone" and "Delivery Phone" have been added to the Tracking view.
- Grouping error encountered by some users in the Tracking view.
- An issue where customization to the columns in the Tracking view would not persist between upgrades of OnTime.
- Issue with duplicate ID's created when duplicating orders from the Tracking view or order entry form.
- Various issues reported via the OnTime error reporting service.
August 15, 2011
- Any workflow notification can now be triggered directly from the tracking view by right clicking on an order and choosing "Process a Notification".
- Additional status change options from the tracking view. Now when changing the status of an order, additional options are available for adding status label comments. Comments can also now be added to the Cancelled and Cancelled Billable statuses.
- Issue encountered when adding signature requirement from the tracking view. On the Signature tab, if you check the collect at delivery box and close the order and reopen the order again and reopen the signature tab again, the collect at pickup box is automatically checked.
- Various issues reported via the OnTime error reporting service.
July 22, 2011
- An issue with pricing not calculating properly in certain areas of the system when the customer involved has an adjustment percentage applied to their account.
- Various issues reported via the OnTime error reporting service.
July 11, 2011
- An issue encountered when opening certain customized reports.
July 8, 2011
- Support for 2D barcode generation and scanning.
- Backstage controls now available from the File menu in both OnTime Dispatch and Management Suite.
- More consistent use of additional mapping options throughout all programs.
- Updated UI controls across both OnTime Dispatch and Management Suite to resolve minor issues encountered by some users.
- Issue with billing view not switching when moving from reports area to billing.
- Issue with user defined fields causing an error in bill of lading and waybill reports.
- Issue with location coordinates being formatted improperly, and thus placed incorrectly on the map, when using OnTime in certain regions.
- Various issues reported via the OnTime error reporting service.
June 29, 2011
- Refined mapping controls in OnTime Dispatch.
- An issue with numeric user defined fields not allowing decimal values.
- An issue with delays when opening customer records.
June 28, 2011
- An issue that would result in an error when attempting to open a customer in OnTime Management Suite.
June 27, 2011
- Added 67 new mapping sources to improve visualizations worldwide.
- New fields added to various reports.
- Various issues reported via the OnTime error reporting service.
June 20, 2011
- Two new reports based on the existing Time and Activity Summary and Detail reports. Now you can choose that those reports use only data from orders completed or cancelled billable.
- An issue encountered when editing certain sessions in the time sheet resulting in multiple prompts regarding incomplete sessions.
- An issue with pricing when two or more layers of percentage calculation are used.
- An issue in which status labels changes were not displayed properly in the Tracking view.
- Various issues reported via the OnTime error reporting service.
June 8, 2011
- Better offline performance for OnTime Mobile for Windows Mobile.
- Miscellaneous errors in OnTime Mobile for Windows Mobile reported by users.
- Web site applet - link for tracking generator.
- Invoice report templates now factor in possible credits or payments on an invoice.
- Various issues reported via the OnTime error reporting service.
May 25, 2011
- Issues with adding new vehicles and working with vehicle maintenance history items.
- Various issues reported via the OnTime error reporting service.
May 23, 2011
- Issue with pricing not calculating properly when cached and involving flat percentage price modifiers.
- Various issues reported via the OnTime error reporting service.
May 17, 2011
- Issue with custom input values not saving properly when working with price modifiers in the tracking detail view.
- Issue with tab order incorrect in order entry form of OnTime Dispatch.
- Issue with prices not calculating properly in certain price modifiers when combined with customer adjustment percentages.
May 14, 2011
- OnTime Management Suite now supports extensions. As these are developed by Vesigo Studios and third party developers, they can be installed to extend the functionality of OnTime for your business. Extension management is available under the Tools tab.
- OnTime now supports the display of time in 24 hour time format (military time). This is enabled under General Options.
- Previously collected signatures can now be loaded on to a mobile device using OnTime Mobile. This is useful in situations where previous authorization of signature has been granted or in cases where several shipments must be closed out with the same signature. This feature is available under the same screen in which the normal signature is collected. You will see a button labeled "Get Previous". Tapping that will load the most recent signature captured for that location, if available.
- Write in charges can now be added at the time of order entry. A link appears at the bottom of the order entry form, under the standard options box.
- Additional columns and performance enhancements have been added to the Tracking view.
- When invoices are posted to QuickBooks the orders are now sent over sorted by date.
- COD collection can now be set under OnTime Mobile Web, iOS, Android, and Blackberry.
- The signature collection box in OnTime Mobile for Windows Mobile is now surrounded with a box to make it clear where to sign.
- Orders can now be marked as picked or delivered directly from the barcode scanning results page in OnTime Mobile for Windows Mobile.
- Issues with COD not saving properly in OnTime Mobile for Windows Mobile.
- An issue with grouping in the Tracking view.
- OnTime will now double check that sequential tracking numbers are not already in use by another order. An alert will be shown to dispatchers if the pool of tracking number gets low.
- An issue where nested price modifiers that used custom input values would not calculate properly when in price modifier groups.
- An issue when using the duplicate order function in the Tracking view. Under some circumstances the requested duplicate orders were not generated.
- Various issues reported via the OnTime error reporting service.
April 13, 2011
- Invoices for your OnTime service can now be viewed and printed from the Account Center.
- Several new fields have been added to the field list in various reports in response to customer requests.
- New fields have been added to the list of available fields when exporting invoices to QuickBooks.
- The OnTime User Guide has been significantly updated to include accurate documentation for the current version, with over 200 pages of new content.
- Issue when posting to "discount" type service items in QuickBooks.
- Issue with the grids on the reports home page not converting some dates accurately due to time zone differences.
- Various issues reported via the OnTime error reporting service.
March 25, 2011
- Issue with route stops scheduled without pricing on price modifiers.
- Issue with route stops set to start scheduling on a certain day not starting until one day later.
- Issue with tracking view in the OnTime Dispatch program not updating completely when using a saved view.
- Various issues reported via the OnTime error reporting service.
March 23, 2011
- Performance of tracking view. Searches, especially with names, are faster and more reliable. Information is also updated more quickly to avoid delays in the updates of orders. The default number of orders returned is now 500 instead of 1,000.
- Issue with price set schedules interfering with the setup of route stops.
- An issue with the price update function on route stops.
- Various user interface inconsistencies and glitches.
- Issue with blank prices appearing when launching OnTime Dispatch from Management Suite.
- An issue with the wrong driver names appearing in the dialog box which suggests drivers when opened from the route stop view.
- An issue with the wrong results being returned when searching in the tracking view on a user's name and using the "NOT" operator.
- Various issues reported via the OnTime error reporting service.
March 11, 2011
- Pricing can now be attached to a schedule. Price sets can be assigned a schedule for both their availability and when the order is guaranteed to be delivered by. Each price set can have it's own schedule, allowing for maximum flexibility. This will help automate your pricing by automatically charging the right price depending on the time of day the customer is requesting. Price set scheduling works on both OnTime Dispatch and the OnTime Customer Web Portal.
- Multiple user logins for customers. Now customers can have subaccounts, which will allow individuals under that company to log in independent of the primary company user name and password. Persons that log in this way will only see order they have placed in the Tracking view of the Customer Web Portal.
- User permissions. The foundation has been laid to have user permissions across the system. Administrators can now control which tasks a specific user is allows to carry out. Initially added are: Create order, Edit order, and Delete order.
- Update distances on orders in bulk via the Tracking view.
- Update prices on orders in bulk via the Tracking view.
- Delete multiple payments at once.
- Declared value is now an editable field in the order details.
- Synchronization has been refined to handle heavier loads and not interfere with tasks in the program as often.
- The feature to email invoices has been improved to bypass common firewall issues that have prevented some users from using the feature in the past.
- Improvements to the Routes view. This included simplification of the user interface and adding a new button to access the route scheduling log.
- Refined user interface graphics and text.
- Refined price modifier selection via check boxes under price modifiers.
- Improvements to the management of the log files.
- Improved rebuilding of the data file.
- Improvements to the database access, resulting in fewer crashes on specific computers.
- Invoices that have been paid are now hidden in the list of invoices when entering in a new payment.
- General improvement of program performance and reliability.
- An issue in which the volume of a shipment was calculated on only the primary dimensions. The system now factors in sub-item dimensions when calculating the price.
- An issue with removing custom user compensation on a specific order.
- Time Zones not calculated properly on reports (such as bill of lading, waybill, and shipping label) when generated from the OnTime Customer Web Portal.
- Issue with location information duplicating itself when editing values in the order details.
- Various issues reported via the OnTime error reporting service.
February 11, 2011
- Issue in price modifiers that limited some fields to 1,000 or less.
- Issue with switching synchronization from automatic to manual not updating immediately.
- Issue with groups not persisting in the tracking view under specific scenarios.
- Various issues reported via the OnTime error reporting service.
February 9, 2011
- Formatting issues in the price modifier editor.
- Import Data feature now allows importing of the Requested By field. The status on orders imported is automatically set to submitted instead of entered.
- Issue with mapping on the Import Data screen not saving due to template selection.
- New price sets now have the Display on customer web portal option checked by default.
- Various issues reported via the OnTime error reporting service.
February 8, 2011
- Price modifiers now allow you to specify a range, instead of just a threshold. This will make it much simpler to create tiered pricing. The field that used to be named "Applicable threshold" has been renamed to "Start applying after". This field continues to operate in the exact same way as it did before: acting as a threshold for when the price modifier should start taking effect. A second field has been added named "Stop applying before" and acts as the upper limit of the range.
- Option under price sets to control if the price set is displayed on the OnTime Customer Web Portal.
- Customer account number is now available on invoices.
- Added the email field under the locations section of an order in the Tracking view.
- Improvements to the import data feature, including smart handling of empty cells and automatic price calculations.
- Corrected an issue where the currently assigned driver was not displayed consistently when opening an order in the Tracking view.
- Issue with customers not displaying in the Customers list if the name and company were imported as null fields.
- Issue with printing route sheets on routes that do not have a zone schedule associated.
- Issue with multiple payments applied to a single invoice and not marking that invoice as paid.
- Various issues reported via the OnTime error reporting service.
January 28, 2011
- Updated Windows 7 interface for both OnTime Management Suite and OnTime Dispatch. Using the new streamlined ribbon interface provides easier access to commonly used functions and provides increased flexibility.
- Quick access toolbar. Right click on any button in the ribbon and choose Add to Quick Access Toolbar to place a shortcut at the top of the window giving easy access to that function no matter where you are in the program.
- Applications can now be themed with different color schemes. This setting is accessible in the general program options. Currently included are Blue, Silver, and Black.
- Streamlined navigation bar appearing on the left hand side is now more customizable and may be collapsed to provide more room to the main lists.
- Reporting business statistics view shows revenue, user compensation, and margin of difference for the last 14 and 30 days. Also shows most profitable customers and most compensated users. Provides directions on how to access several other premade reports across OnTime.
- Servers powering the OnTime service have been upgraded significantly and now run completely 64 bit for added reliability and performance.
- Indexing across client and server databases for significantly improved performance in data access.
- Significant updates to the data file access system, which should result in better reliability especially when preforming many operations in quick succession.
- Data access has been optimized for multi-core computers, resulting in a 50% increase in performance across the applications.
- Significantly improved memory management.
- A warning will now appear if a duplicate invoice number is used.
- QuickBooks integration has been improved and fully supports 2002 thru 2011 Pro versions.
- An issue when importing negative amounts into a QuickBooks invoice line item.
- Custom sound effects when new changes are applied or found. From the general program options, you can now specify a WAV sound file to play your own sound effects when new data is downloaded from the OnTime service.
- Improvements to the log file management, notably reducing the size on disk.
- Improvements to the data file rebuilding feature. The application will now prompt you to restart the application in order to complete the rebuild instead of failing with an error message if the data file is in use.
- Multiple display support has been improved.
- Improved support for high DPI screens.
- Added fields to the list of available fields to choose from when preforming searches in the tracking view.
- Now see the name of the last user to change a record. The Last Modified By column is now available in most lists and is a searchable field in the tracking view.
- In the history section of an order under the tracking view, the name of the last user to modify the order is shown, making it easy to see who changed and order and at what time.
- Waybill report available in the tracking view. Just right click on an order and choose Reports > Waybill.
- Bill of lading report available in the tracking view. Just right click on an order and choose Reports > Bill of Lading.
- Shipping label, waybill, and bill of lading reports can now be customized and then uploaded with those customizations to the Customer Web Portal for customers to view and print. This feature requires that the customer have Adobe Reader installed.
- The report designer has been drastically improved to be more reliable and utilize an all new user interface to make designing reports easier than ever. Across all reports, additional fields have been added to provide much more possibilities when customizing reports to contain needed desire.
- The "purged deleted items" feature has been improved to include additional records, providing a more efficient way of removing archived items.
- OnTime Mobile software installation guide appears under the home tab.
- Issue when assigning, reassigning, and assigning orders to users in the tracking view.
- An issue with printing a route assignment sheet when no driver has been assigned to the route.
- Advanced view now available under a route stop. This allows to configure virtually any aspect of the route stop and have those settings used when the route scheduler creates orders. This is especially useful when custom user compensation needs to be assigned to a driver.
- Automatic geocoding has been improved.
- Issue with the map under the customer detail not showing properly.
- New icons and high resolution graphics across all applications.
- Synchronization routines have been optimized to be quicker, more efficient, and reliable.
- Issue with synchronization issues on some computers involving the user defined fields.
- Changed the default synchronization setting to be optimized for fast internet connections.
- Numerous improvements to ensure a consistent and reliable experience when using OnTime outside of the United States.
- Improved setup will check for an array of prerequisites before installing the program to ensure a smooth installation.
- Revised price modifier view now displays an icon in the list to indicate they type of modifier making it easier to distinguish between single and group modifiers.
- View price modifier usage. Right click on any price modifier (group or single) and select Modifier Usage to see all price sets and price modifier groups in which the modifier is used.
December 16, 2010
- Change the division or department of a customer on existing order. Open an order from the Tracking view and double click on the Division/Department row to make the change.
- Issue with department names not appearing properly on invoices. This was a bug introduced in release 2.4.154.
December 15, 2010
- The invoice number than an order is assigned to will now appear in the tracking detail view.
- The Time and Activity Summary/Detail report is now customizable.
- Added full order data access to the field list for the Time and Activity Summary/Detail report.
- Adjustments to improve general performance and reliability across the programs.
- Issue with sorting not being preserved in the Tracking view when data refreshes.
- Issue with nested price modifiers that could cause circular references.
- Reported issues from the OnTime Mobile Web and OnTime Customer Web Portal.
- Various issues reported via the OnTime error reporting service.
December 14, 2010
- An issue with searching by dates in the Tracking view of both OnTime Management Suite and OnTime Dispatch outside of the U.S. region.
- Issue with grouped modifiers and percentage calculations that could cause circular references.
- Various issues reported via the OnTime error reporting service.
December 6, 2010
- OnTime Update. Starting with this release, future updates can be installed seamlessly when they become available. Instead of going to the OnTime web site, downloading the update, and installing it separately, OnTime will automatically preform these steps for you. This should help simplify the update process for businesses with several computers.
- Simplified invoice. You can now choose between printing a detailed (as was available before) or simplified invoice. The default is to continue using the standard detailed invoice, but you may choose to print a simplified version which includes basic information about orders, saving substantial printed pages when many orders are in an invoice.
- Price Estimator Web Site Applet. Instead of requiring customers to log in to the customer web portal to get a quote, OnTime now includes a web site applet that can be used on your web site to generate estimates based on pickup and destination postal codes. You can access this applet from Tools > Web Site Applets > Price Estimate.
- Status changes to "In Transit" can now be done with pickup date and name information. When right clicking on an order in the Tracking view, a new option under status is available: Set to In Transit with Pickup Info. This will help streamline the setting of orders to the picked up status and entering of pickup time and name information when driver's are not using mobile devices.
- Sequential numbering to the end of duplicate order tracking numbers and mask them for total customization of how the tracking number appears.
- Checking is now done across all invoices to ensure that orders have not already been added to another invoice to help prevent double billing of customers.
- The Time and Activity Detail report now includes several additional details to help break down the pay to drivers. This includes total commission, pickup and delivery locations, service level, and itemized options and miscellaneous compensation.
- Pickup and delivery zones are now displayed in the dispatching view under the Unassigned Shipments list.
- Pickup and delivery zones are now shown un the Tracking view and can be searched upon when creating saved views.
- Unassigned orders on mobile devices now triggers unassignment events in OnTime Workflow.
- Issue with miscellaneous compensation not getting factored in properly to details listings in the Time and Activity Detail report.
- Various issues reported via the OnTime error reporting service.
November 21, 2010
- Shipping label can now access all order fields for placement on customized labels.
- Issue with new order from current not working when zones were not applied to both locations.
- Pricing error that could occur in specific scenarios when using a multiplier.
- Order that have been cancelled (not billable) are no longer included in user time and activity report calculations.
- Incorrect placement of driver position on map in specific cases.
- Various issues reported via the OnTime error reporting service.
November 8, 2010
- Task now appears on the Start page when invoices to customers are overdue.
- Invoices now fully support separation by department and includes a subtotal at the bottom of each group.
- Email template for invoices has been expanded to include an unlimited mount of text.
- All shipment report under users is now customizable.
- Various issues reported via the OnTime error reporting service.
October 17, 2010
- Support for LTL weight pricing.
- Support for importing from competing courier software applications.
- Issue with route distance not calculating when using Google Maps.
- Issue with COD options not appearing in certain scenarios.
- Various issues reported via the OnTime error reporting service.
October 6, 2010
- Price sets have a new feature that allow them to fall back to distance based pricing if zone based pricing is not specified or available.
- Reconnecting to the OnTime service if there is a loss of internet is now faster and more reliable.
- Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
- Various issues reported via the OnTime error reporting service.
October 4, 2010
- Issues in recent builds that prevented some users from consistently synchronizing with the OnTime service.
- Required fields on a global and customer basis are now supported in the OnTime Customer Web Portal.
- Google maps are now fully supported throughout OnTime, including the OnTime Customer Web Portal.
- Zone to zone based pricing can now work more reliably since zones are now automatically assigned to addresses based on the postal code.
- Additional order fields can be transferred to invoices in QuickBooks.
- Accessorial charges can now be listed on their own line item and added to their own service items and accounts when exported to QuickBooks.
- Issues in the OnTime Mobile for Windows Mobile application that would prevent some orders from being successfully updated.
- Issues on some phones with high resolution screens that could affect the quality of signatures captured on the screen.
September 30, 2010
- An issue in build 2.4.144 that prevented some users from being able to connect with QuickBooks.
- An issue with the Vehicles area not loading maintenance items under certain scenarios, causing an application crash.
- An issue with date conversions across come international implementations of QuickBooks.
September 29, 2010
- OnTime Mobile for Android is a new native application for mobile devices running Google Android. Features include GPS tracking, signature capture, and other features required by drivers to fulfill their assignments. Get the app for free on an Android device by visiting the Android Marketplace and searching for "OnTime Mobile".
- Digital signature capture is now available on most phones with a touch screen, including both resistive and capacitive screens. This includes devices such as Android, iPhone, iPad, and many others.
- An all new synchronization system virtually eliminates the need to wait for updates in the system to replicate to other computers. Now whenever a change is made, the information will appear on the desktop in real-time.
- Enhanced mapping experience. Users now have the option of using Bing Maps or Google Maps for calculating routes, which will be especially helpful for international users.
- Automatic address finder. This allows you to type in just a few parts of an address, after which OnTime will suggest a complete address. International addresses may be used. This can significantly cut down on data entry time and increase accuracy since OnTime will verify the address and automatically geocode it for accurate placement on the map.
- Routes for a driver's assignments can now be optimized by due date and geographically.
- Distance can now be recalculated between two locations if the cached distance is no longer desired.
- The order entry screen in OnTime Dispatch has been streamlined to be more efficient, both in terms of space used on-screen and performance.
- The reference number and purchase order number fields have been moved from the Additional Details area to the General area for ease of access.
- Right click on an order in the Tracking view in OnTime Dispatch or Management Suite to create duplicates of the selected order. This can be useful in situations such as generating pre-paid tickets for customers.
- The signature capture options have been copied into the ribbon at the top when composing a new order. This will make it easier to select digital signature capture requirements without having to navigate to the Additional Details area.
- The Miscellaneous Adjustment field is now available for importing data in the Import Data feature of OnTime Management Suite.
- Name and contact fields are now available as special fields for workflow notifications for both pickup and delivery locations. Before, only the full address could be used.
- New fields have been added to the required fields list. This includes height, width, depth, quantity, and weight. If selected, the dispatcher is required to enter a value more than zero to meet the requirement.
- Issues with inconsistent terminology across different areas of the program.
- Issues where invoices created without an invoice date would default to a date of 1/1/1753.
- An issue in the Windows Mobile application that prevented route stops from appearing in the manually sorted order specified by the dispatcher.
- An issue that some users were having when accessing the vehicles list in OnTime Management Suite.
- Layout issue in title bars across the Customer Web Portal in certain browsers.
- Various issues reported via the OnTime error reporting service.
September 2, 2010
- Invoice date is now user definable on invoices and will print at the top of invoices.
- Description fields have been added to the shipment details page of the Customer Web Portal.
- Issue with route stop spans automatically incrementing when spanning across midnight and less than 12 hours.
- Various issues reported via the OnTime error reporting service.
August 24, 2010
- Issue with an inappropriate multiplier applied to write-in optional charges, which would affect the pricing of the charge.
- Various issues reported via the OnTime error reporting service.
August 23, 2010
- Various issues reported via the OnTime error reporting service.
August 19, 2010
- Price modifiers now have an additional option of using a multiplier. This will make it easier to create prices that need to be multiplied by a specified amount.
- All new custom status system allows an order to be tagged with messages and status information throughout the lifecycle of an order. Order can be tagged with status changes on the desktop or in the field by driver using their mobile devices.
- Customers can now create their own account directly on the OnTime Customer Web Portal without having to contact the courier company first. The new customer will be based on the "template customer", just as is done when creating a new customer in OnTime Dispatch. This option can be turned on and off as desired.
- The OnTime Tracking Web Applet and OnTime Customer Web Portal have been updated to display the status history of every order. The newest status changes will appear at the bottom of the list, just as on the FedEx and UPS tracking pages.
- The message on the log in page of the OnTime Customer Web Portal can be be customized to say whatever is needed.
- Order description fields have been increased to a larger capacity of 2000 characters from the previous 500.
- Price recalculation and checking is done automatically before producing invoices to ensure all pricing lines up as expected.
- Quickly duplicate route stops in Management Suite by right clicking on a route stop and choosing Create Duplicate of Stop.
- Quickly duplicate location records in Management Suite by right clicking on one or more locations and choosing Duplicate.
- Issue with the route stop window not scrolling down far enough to see all available order options on some monitors.
- Issue with a dispatcher's name, instead of driver's name, appearing in some outgoing notifications to customers.
- Various issues reported via the OnTime error reporting service.
July 29, 2010
- Various issues reported via the OnTime error reporting service.
June 26, 2010
- Create new orders from any existing order from the tracking view in OnTime Dispatch. Just right click on a shipment in the tracking view and select the option to create a new based on the existing.
- Drivers can now update general information on an order via their mobile devices running OnTime Mobile. By default this option is off, but you can turn it on for drivers that you would like to have this ability.
- The vehicle maintenance area in OnTime Management Suite has been updated to simplify recording maintenance and viewing maintenance items due. The vehicle list will now show a warning icon next to a vehicle in the list to indicate that at least one maintenance item is due on that vehicle. Double clicking the vehicle will reveal more details.
- You may now add pickup and/or delivery signatures to an invoice.
- Both OnTime Management Suite and Dispatch have been optimized for high resolution displays.
- An issue has been resolved in the dispatching application which was causing an error to appear when submitted on-demand orders were left open in the local copy of OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
June 12, 2010
- Support for GPS transmission in OnTime Mobile Web for iPhone, Android, Windows Mobile, Nokia 97, Palm Pre', and BlackBerry based mobile devices.
- Two fields have been added to the workflow designer for use in notifications: reference number and purchase order number.
- Issue with driver assignment after leaving the "Suggested Driver" window open for an extended period of time.
- Issue with time zone translation not occurring properly when opening a user's session for edit.
- Issues with total costs of orders not being synchronized when changes are made to an order after it is completed. New options have been added to the Billing section of the General Options in Management Suite to ensure that this information is recalculated when processing invoices.
- Various issues reported via the OnTime error reporting service.
May 27, 2010
- Issues encountered when importing pickup and delivery addresses from shipments from an Excel or CSV file.
May 14, 2010
- From the Tracking view, the status can now be changed to completed while being prompted for POD information. This works similar to the submit as completed feature in the order entry screen of the dispatch program.
- Issue with unassign option not being enabled in the tracking view under specific circumstances.
- The shipping label available from the tracking view would not print out proper information in certain circumstances. This has been resolved.
- An issue with multiple custom price modifier inputs existing within a single order. This caused an error when adding the affected order to an invoice.
- An issue with the driver mapping screen closing without a way to immediately reopen it in OnTime Dispatch.
- Various issues reported via the OnTime error reporting service.
- Better memory management is now available in OnTime Mobile for Windows Mobile.
May 8, 2010
- Sliding scale for commissionable items, including price sets and price modifiers. This makes it possible to set a single commission rate for driver and then program how much of each base price or accessorial charge is eligible for commission.
- Issue on some Windows 7 64bit machines with labels disappearing on the order entry screen.
- Specify required fields for the order entry form in OnTime Dispatch at a global level.
- Specify required fields for the order entry form in OnTime Dispatch at a customer level.
- Issue with data file update not successfully completing in specific circumstances.
- Miscellaneous issues reported by users via the OnTime error reporting service.
Showing all releases.