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Send Messages to Drivers via SMS Gateways

OnTime can use email to SMS gateways to send text messages to a driver’s phone or pager. This functionality can help to save money by avoiding SMS sending fees.

Start by associating a driver’s SMS gateway with their user account as illustrated here:


This address is usually comprised of the ten digit phone number followed by the domain of the mobile service provider. For example, the SMS gateway domain for AT&T is txt.att.net, making the driver’s full SMS gateway address look something like this:


If you have trouble locating the correct address, contact the driver's mobile service provider for assistance.

Finally, don’t forget to test the address before using the phone in the field. Test messages in OnTime and try sending an email to the address to ensure that everything is working properly.

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