This page documents many of the additions and changes included in recent updates to OnTime software and services.
Preview Release Channel Updates
Preview releases include early access to new features and fixes. These changes will eventually find their way into Current releases.
Download Preview releases
October 6, 2026
- Issue that could cause Branch drop down lists to become disabled.OnTime Management Suite7.4.230OnTime Dispatch7.4.230
Issue that could cause an order to keep the previous Service Level's Additional Options and pricing when a collection or delivery time change moved it to a different price set schedule.
When a change to the collection or delivery window, the order date, or the customer re-evaluates the price set schedule and the current Service Level is no longer available, OnTime Dispatch now switches to the first available Service Level and refreshes the Additional Options and pricing exactly as a manual Service Level change does. Options from the previous Service Level are removed and the new Service Level's required and default options are applied, so re-check any optional selections after the switch.
- Issue that could prevent the location map coordinate editor from showing the saved pin, and cause map clicks to produce wrong coordinates, when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235OnTime Dispatch7.4.235
- Issue that could cause the zone editor map to open at the wrong position instead of the company home location when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235
- Issues reported via the OnTime error reporting service.OnTime Software and Services
Current Release Channel Updates
Current releases are reliable and up to date, making them the best option for most users.
Download Current releases
October 6, 2026
- Issue that could cause Branch drop down lists to become disabled.OnTime Management Suite7.4.230OnTime Dispatch7.4.230
Issue that could cause an order to keep the previous Service Level's Additional Options and pricing when a collection or delivery time change moved it to a different price set schedule.
When a change to the collection or delivery window, the order date, or the customer re-evaluates the price set schedule and the current Service Level is no longer available, OnTime Dispatch now switches to the first available Service Level and refreshes the Additional Options and pricing exactly as a manual Service Level change does. Options from the previous Service Level are removed and the new Service Level's required and default options are applied, so re-check any optional selections after the switch.
- Issue that could prevent the location map coordinate editor from showing the saved pin, and cause map clicks to produce wrong coordinates, when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235OnTime Dispatch7.4.235
- Issue that could cause the zone editor map to open at the wrong position instead of the company home location when the Windows decimal symbol is a comma.OnTime Management Suite7.4.235
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 15, 2026
- New user permissions added for API key creation, viewing, modification, and deletion.OnTime Management Suite7.4.225
- Change history is now available for API keys.OnTime Management Suite7.4.225
- When drawing zone boundaries on a map, the number of allowed points has been increased by 10X, allowing for more detailed zones.OnTime Management Suite7.4.225
- Improvements to synchronization across desktop and mobile apps.OnTime Software and Services
- Security and reliability improvements.OnTime Software and Services
- Issue that could prevent some branches from synchronizing properly.OnTime Management Suite7.4.225
- Issue that could cause the description section to disappear when all fields, except user defined fields, are hidden.OnTime Customer Web Portal
- Issue that could cause some user reports to omit orders and compensation unless the user belonged to a driver role.OnTime Management Suite7.4.225
- Issue that could prevent recommended zones from being consistently applied across desktop apps and web portal.OnTime Software and Services
- Issue that could prevent a data file rebuild from completing when initiated from the login screen.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issue that could prevent "Schedule Next Occurrence of All Stops" from scheduling across more than one route stop.OnTime Management Suite7.4.225
- Issue that could prevent the "Assigned to" dropdown from listing driver names under a route stop.OnTime Management Suite7.4.225
- Issue that could cause "Assign Remaining Uncompleted Route Stops To" to assign previously deleted orders on the route to be assigned to the new driver.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issue that could cause required portal-only price modifiers to duplicate when copying orders.OnTime Management Suite7.4.225OnTime Dispatch7.4.225
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 19, 2026
- Improvements to memory management and overall performance.OnTime Management SuiteOnTime Dispatch
- Issue that could cause selection state of a price modifier to be reset to "Not selected by default" when added through the price set editor.OnTime Management Suite
- Issue that could cause duplicate report template entries in "Reset Report Templates" list.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 11, 2026
- Sample data now uses the newer simplified price modifier structure for defining tiered prices.OnTime Management Suite
- Issue that could cause sorting in the driver list to be removed as new orders enter the Unassigned Orders list.OnTime Dispatch
- Issue that caused remaining trial time to be shorter than expected.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 30, 2026
- Improvements to the dark theme across the application.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some route stops from scheduling properly with overnight schedules.OnTime Management Suite
- Issue that would prevent a scrollbar from appearing when needed when viewing the COD and signature pane within Order Details.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
June 25, 2026
- Driver names can now be displayed at all times in the driver map. Turn this on via Program Options > General > Mapping > Always show driver names on the Dispatch map.OnTime Dispatch
- Currently Assigned To can now be added as a column to the Tracking view.OnTime Customer Web Portal
- Billing Email and Billing Contact are now available columns in the Customers view.OnTime Management Suite
- Customer's Account Number is now an available column in the Billing > Invoices view.OnTime Management Suite
- Package Type can now be set as a required field for order entry at a global, customer, and price set level.OnTime Software and Services
- Create a return trip based on an existing order by right-clicking the order in the Tracking view and choosing New Order as Return Trip of This Order.OnTime Dispatch
- Configure, on a per user basis, if contact names are prefilled when marking an order as collected or delivered.OnTime Software and Services
- New user level desktop app permission to grant or deny: Access web portal as customer.OnTime Software and Services
- Mobile users can now configure the app to display times in 24 hour format from the Options.OnTime Mobile
- Additional locations added to sample data.OnTime Management Suite
- Full order description can now be exported from the Tracking view. Previously the export would be truncated to the first 100 characters.OnTime Management SuiteOnTime Dispatch
- Dark theme improvements across the desktop applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the on demand route stop scheduler's use of the scheduled time for submission date.OnTime Management Suite
- Improvements to the way sequential tracking numbers are generated and tracked.OnTime Management Suite
- Issue that could prevent clear usage of customer credits when split across multiple payments.OnTime Management Suite
- Issue that could cause required fields on price sets to override customer required fields.OnTime Customer Web Portal
- Issue that could prevent the vehicle type selection from being cleared between new orders.OnTime Customer Web Portal
- Issue that could prevent a vehicle type value of 0 from using a zero value in pricing calculations across price modifiers.OnTime Software and Services
- Issue that could prevent package type and vehicle type from being fully cleared under Order Entry.OnTime Dispatch
- Issue that could cause an unexpected error when viewing a record's history.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the base price type on an order transmitted through OnTime Partner Data Exchange from clearing. This will not adopt the default pricing method of the customer record associated with the receiver's account.OnTime Software and Services
- Issue that could prevent grid layout within the dispatching view from being saved and restored.OnTime Dispatch
- Issue that could prevent the Tracking tab from appearing in the ribbon when in the Tracking view.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 7, 2026
- Optimizations to improve performance and responsiveness within the Order Entry view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the scroll position to jump when viewing order details.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a route stop from opening if its associated price set had been removed.OnTime Management Suite
- Issue that could prevent the "Update Pricing" tool from removing deleted or disassociated price modifiers from a route stop.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 9, 2026
- Access to API keys can now be controlled through user permissions.OnTime Management Suite
- Access to Workflow Notifications can now be controlled through user permissions.OnTime Management Suite
- History of Workflow Notifications changes can now be viewed.OnTime Management Suite
- User permissions can now be enforced through OnTime Extensions created with the OnTime Extension SDK.OnTime Management Suite
- When choosing a vehicle while clocking in via OnTime Mobile, the vehicle list will now be filtered to show only vehicles assigned to the same branch(es) as the user.OnTime Mobile
- Access to the following new fields is available within the OnTime API: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime SDK/API
- Access to the following new fields is available within the OnTime Extension SDK: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime SDK/API
- Access to the following new fields is available within the OnTime Report Designer: Customer.BillingContactName, Location.AccessCode, Invoice.EmailRecipient, Invoice.EmailTimestamp, Order.DriverCoordinatesOnCollection, Order.DriverCoordinatesOnDelivery, Payment.Type, PriceModifier.Notes, Vehicle.Picture, Zone.Cities, and Zone.PolygonPoints.OnTime Management Suite
- The scope (customer vs user) can now be set on price modifier groups.OnTime Management Suite
- Extended the "api/order/getTotalCost" endpoint to automatically include default or required price modifiers if "autoIncludeModifiers" is set to True.OnTime SDK/API
- Issue that allowed a user to enter a value less than the starting odometer value when clocking in.OnTime Mobile
- Issues reported via the OnTime error reporting service.OnTime Software and Services
February 16, 2026
- Issue that could prevent the report designer environment from showing the design surface under specific conditions.OnTime Management Suite
- Issue that could cause overlayed zones to disappear when clearing the current zone boundaries within the zone editor.OnTime Management Suite
- Issue that could prevent the percentage compensation from calculating properly within a price modifier when "Multiply by" is set to zone lookup table.OnTime Management Suite
- Issue that could prevent a route optimization report template from importing properly.OnTime Management Suite
- Issue that could prevent the "Total User Compensation" column within the Tracking view from including percentage compensation.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 5, 2026
- Overlay other zone regions when editing a zone, making it easier to draw zones that border each other.OnTime Management Suite
- Within the price modifier editor's testing area, the base price will now appear as part of the calculation visualization.OnTime Management Suite
- User compensation for unassigned orders now includes assigned driver portions, such as commission calculations.OnTime Mobile
- Improvements to the undo function within the zone editor when drawing zone boundaries.OnTime Management Suite
- Default files names are now recommended for more reports and other files when saving.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the route stop editor from correctly showing updated price set names and calculations.OnTime Management Suite
- Issue that could cause slow loading of customer records with a very large number of invoices.OnTime Management Suite
- Issue that could cause rearranged columns in the Tracking view to revert to their startup state after selecting a quick view and clearing the search.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent Email Recipient and Email Timestamp from updating across other devices due to long email address values.OnTime Management Suite
- Issue that could prevent Email Recipient from transferring to Access/SQL Server databases.OnTime Management Suite
- Issue that could prevent certain characters in user defined field names from displaying correctly in the Workflow Notification Designer.OnTime Management Suite
- Issue that could prevent some CSV or Excel files from being imported due to maximum character limits not always being enforced.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 19, 2025
- OnTime Mobile has a refreshed app icon. Requires version 7.6.0 or later.OnTime Mobile
- The app user's current location is now displayed on "My Map" to make it easier to see their location in relation to nearby stops. Requires version 7.6.0 or later.OnTime Mobile
- Map Pin Clusters. Within "My Map", if two or more stops are located near each other, a single purple colored pin will appear instead of multiple pins. Tapping the purple pin will cause a list to appear with all stops represented by that pin. From the list you can then tab into the details about that stop or order. Requires version 7.6.0 or later.OnTime Mobile
- For security reasons, server-side reports generated through the OnTime Customer Web Portal and OnTime API no longer support embedded scripts. Scripts embedded in reports are still supported locally through OnTime Management Suite and OnTime Dispatch.OnTime Customer Web Portal
- Issue that could cause the stop sequence to be mismatched between OnTime Mobile and OnTime Dispatch.OnTime Dispatch
- Issue that could cause previous text to appear within the Order Entry view's collection and delivery directory drop down list's Find box.OnTime Dispatch
- Issue that could prevent the "Configure" button from appearing for tiered based percentage price modifiers.OnTime Management Suite
- Issue that could prevent tiered overage percentage price modifiers from calculating properly.OnTime Software and Services
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 12, 2025
OnTime Mobile users can now view past orders that have been completed or canceled.
Users can view orders up to 180 days (6 months) in the past by tapping the filter at the top of the main view of the app. The number of days can be set on a per user basis. The timestamp referenced is Scheduled Delivery Date, then Actual Delivery Date, then Order Submission Date. This feature can be enabled or disabled on a per user basis within OnTime Management Suite. By default, this feature is disabled. Requires OnTime Mobile 7.5.0 or higher.
- OnTime Mobile users can now see their portion of user compensation for both assigned and unassigned orders. This feature can be enabled or disabled on a per user basis within OnTime Management Suite. By default, this feature is disabled. Requires OnTime Mobile 7.5.0 or higher.OnTime Mobile
- OnTime Mobile users will now see custom terminology for orders, items, and customers reflected throughout the app.OnTime Mobile
- Improvements to overall system performance.OnTime Software and Services
- Issue that could prevent Wait Time columns within the Tracking view from displaying correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some reports from being previewed due to a missing resource.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the "Map Route" function within Order Entry from working correctly.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 30, 2025
- Issue that could cause scheduled routes to appear unscheduled, even though scheduling occurred.OnTime Management Suite
- Issue that could cause some price modifier names to disappear after updating prices on an order or route stop.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 21, 2025
Workflow Notification fields for User Compensation:
- Total User Compensation
- User Compensation for Currently Assigned Driver
- User Compensation for Collection Driver
- User Compensation for Delivery Driver
Workflow Notification fields for Order Waiting Time:
- Collection Wait Time Start Time
- Collection Wait Time End Time
- Collection Wait Time (XX:XX:XX)
- Collection Wait Time (Total Hours)
- Collection Wait Time (Hours Part Only)
- Collection Wait Time (Total Minutes)
- Collection Wait Time (Minutes Part Only)
- Collection Wait Time (Total Seconds)
- Collection Wait Time (Seconds Part Only)
- Delivery Wait Time Start Time
- Delivery Wait Time End Time
- Delivery Wait Time (XX:XX:XX)
- Delivery Wait Time (Total Hours)
- Delivery Wait Time (Hours Part Only)
- Delivery Wait Time (Total Minutes)
- Delivery Wait Time (Minutes Part Only)
- Delivery Wait Time (Total Seconds)
- Delivery Wait Time (Seconds Part Only)
- Memo field as a column in the Payments list. (Hidden by default.)OnTime Management Suite
- Test notifications feature. Select one or more drivers from the Users list, right click, and choose Send Test Notification. This will send a test notification to the driver(s) based on the information stored in their profile. Choose from push notification, email, or priority SMS messages.OnTime Management Suite
- Test notifications feature. Right click on a driver in the Dispatching view and choose Send Test Notification. This will send a test notification to the driver based on the information stored in their profile. Choose from push notification, email, or priority SMS messages.OnTime Dispatch
- Status label is available as an additional column within the Tracking page.OnTime Customer Web Portal
- Collection and delivery location comments are available as additional columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- A location's comments now appear within an order's detail when changing collection or delivery location.OnTime Management SuiteOnTime Dispatch
- Ability to right click on a route and choose Schedule Next Occurrence, which will schedule the next occurrence of every stop within a route.OnTime Management Suite
- Improvements to GetTotalCost API endpoint, allowing for zone interpolation for base price and zone lookup table calculations.OnTime SDK/API
- Improvements to the quality of digital signature capture and display.OnTime Mobile
- When updating prices on an order, price modifier names will also be refreshed.OnTime Management SuiteOnTime Dispatch
- Manually scheduling a route or route stop has been renamed to "New Orders Based on This Route" or "New Order Based on This Route Stop" to avoid confusion with scheduling next occurrence.OnTime Management Suite
- Issue where a vehicle's make and model would be reversed.OnTime Management Suite
- Issue that could cause importing ".OTRPT" files to user-defined invoice templates to create duplicate templates.OnTime Management Suite
- Issue that could cause scrolling in the route stop calendar with a bi-weekly schedule to result in stops appearing on incorrect dates.OnTime Management Suite
- Issue that could cause return trip to home location to be excluded from route optimization distance calculations.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 27, 2024
- Access (MDB) data transfer now displays the estimated time to completion.OnTime Management Suite
- Access (MDB) data transfer status now shows within the status bar on the main windows, in addition to the Reports view.OnTime Management Suite
- SQL Server data transfer now displays the estimated time to completion.OnTime Management Suite
- SQL Server data transfer now allows current session logged events to be viewed.OnTime Management Suite
- SQL Server data transfer now shows more granular progress based on the total number of records remaining.OnTime Management Suite
- SQL Server data transfer configuration now displays more detailed messages when there is a problem connecting with the server and transferring data.OnTime Management Suite
- Issue that would prevent accounts subscribed to the Grow plan from accessing report publishing features.OnTime Management Suite
- Issue that could cause portions of OnTime Management Suite to lock up when customer billing cycle schedules are configured in a specific way.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 12, 2024
- CyberSource credit card processing is now supported.OnTime Software and Services
- Added creationDateMin, creationDateMax, lastModifiedDateMin, and lastModifiedDateMax parameter filters to many record query endpoints.OnTime SDK/API
- New option under General Options > Customer Web Portal > Order entry that will assign new orders to the same branches assigned to the customer submitting the order.OnTime Management Suite
- Improved connection reliability for SQL Server data transfers.OnTime Management Suite
- Issue that could prevent branches from applying to schedule route stops.OnTime Management SuiteOnTime Dispatch
- Issue that could allow a customer marked as inactive to place an order if active on the portal when they were marked inactive.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Items collection and its properties from resolving as expected when customizing the shipping label report.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent downloaded or imported price modifiers from synchronizing to servers unless it was modified.OnTime Management Suite
- Issue that could prevent some customer records with long standing billing cycle schedules from loading quickly.OnTime Management Suite
- Issue that could cause user interface elements to become unreachable when using user and vehicle photos with an excessively tall aspect ratio.OnTime Management Suite
- Issue that could prevent sample price modifiers from initializing with the proper visibility settings.OnTime Management Suite
- Issue that could prevent connections to Authorize.net payment processing from working correctly.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 6, 2024
Priority SMS Service: Boost customer engagement through quick and reliable SMS text messages with OnTime. These messages are sent through priority SMS channels, ensuring reliable delivery to billions of mobile numbers across hundreds of mobile carriers. Learn more about Priority SMS Service.
- Addition of an encoding tool when editing webhook workflow notifications. Use this tool to quickly URL encode string literal values. Any special fields are automatically URL encoded.OnTime Software and Services
- Customer and contact records now have two additional fields: Mobile Phone and Allow SMS. This will allow customers and contacts to opt in to SMS notifications through OnTime's Priority SMS Service.OnTime Software and Services
Many carriers and email service providers have dropped commercial support for Email to SMS Gateways. As a result, sending notifications via SMS Gateway may not work as expected in the future. Consider using OnTime's Priority SMS Service instead.
- Issue that could prevent downloaded sample price modifiers from being visible by default.OnTime Management Suite
- Issue that could cause HTTP headers to combine on a single line within the webhook editor.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 11, 2024
- The viewable branches assigned to a user account have been moved from the Desktop Permissions tab to the Access and Settings tab.OnTime Management Suite
- Issue that could cause sequencing to be incorrect when pressing the Tab key to cycle through fields.OnTime Management SuiteOnTime Dispatch
- Viewable branches are now used to filter unassigned orders within the OnTime Mobile app for iOS and Android.OnTime Mobile
- Issue preventing the creation of payment records when requiring payment before submitting orders.OnTime Customer Web Portal
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 17, 2024
- Issue that could prevent some reports from opening properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent user defined invoices from showing customizations.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
May 13, 2024
- Issue that could prevent running of route optimization from within OnTime Mobile.OnTime Mobile
- Issue that could prevent report publishing from working correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some currency symbols to display incorrectly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some orders to display an 'arithmetic overflow' when calculating prices.OnTime Management SuiteOnTime Dispatch
- Issue that could cause extended loading times when creating new orders.OnTime Dispatch
- Issue that could prevent users filtered by branches to appear within the 'assigned to' field within the order entry form.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 17, 2024
Partner Account Data Exchange
Relaying shipments to other carriers can now be automated through a 30-second configuration process. Expand territory reach by establishing partnerships and connecting two separate OnTime accounts. Data can then be exchanged in real time between the two carriers. Dispatch a shipment to another company just as you would to one of your couriers. Expand further by relaying shipments through multiple couriers and still retain a complete digital chain of custody.
Requires Professional or higher subscription plan.
Branch Support
The all new branching feature streamlines management across franchises, regional offices, and more. This feature allows record types such as users, locations, orders, and more to be specific to all, multiple, or one single branch. Users can then be assigned to one or more branches, which limits their view to records belonging to those selected branches.
Requires Scale subscription plan.
Automatic Route Optimization
Put route optimization on autopilot with this new feature! Turn this feature on under General Options, and any time an order is assigned to or unassigned from a driver, that driver's route will be immediately optimized. Each driver can be assigned their own optimization method and starting location for tailored results. Even better, this feature does not incur the additional cost of premium route optimization service credits.
Requires Scale subscription plan.
User Permissions
The updated User Permissions feature improves operational efficiency and security by customizing software access across views and records. Over 65 user permissions can be used to control access on a granular level.
Draw Zones on a Map
Draw custom zone boundaries on a map for enhanced precision and let OnTime's automatic geocoding place locations within the proper geographic boundaries. This feature ensures accuracy down to three feet.
Tiered Pricing
This feature greatly simplifies complex pricing structures and allows for flexible pricing and faster set-up times. Quickly input and update your rate sheets directly into OnTime. Under price modifiers, look for the new Tiered calculation options and then easily enter the range for each tier in a spreadsheet-like grid, where copy and paste from Excel is also supported. Further customization is available by setting the inclusivity and exclusivity of each tier.
Pricing Based on Wait Time, Package Type, and Vehicle Type
Price modifiers can now factor in package type, vehicle type, and the amount of time a driver waits at the collection or delivery location. This feature allows operations to optimize pricing strategies to increase efficiency, customer satisfaction, and profit margins.
Increased Decimal Scale to Four Digits
Most pricing fields have been updated to accommodate up to four decimal places. A four-digit decimal scale in pricing enables precise cost calculation and competitive pricing that helps ensure accuracy in a market where even small price variations can be significant.
Location Hours of Availability
Every location record can now be tagged with that location's hours of availability. This can include business hours, windows of availability, closures, and other schedules. When activated, this data can be considered when using route optimization for even higher-quality results.
Verify Items with Scan
Barcode scanning validation has been extended to all items within a shipment. Previously, scanning validation was limited to the shipment's main tracking, outgoing, incoming, reference, and purchase order numbers. New settings now make it possible to require scanning of each item's tracking number within a shipment. This can be configured on a per-user basis at either collection or delivery points.
Route Optimization from OnTime Mobile
Increases operational efficiency and responsiveness by enabling real-time on-the-go route adjustments. This feature can be enabled and customized on a per-driver (user) basis. This feature eliminates the dependency on the desktop application for optimizing routes, making the delivery process more convenient and accessible for those who are frequently on the go or don’t have immediate access to the desktop applications. Requires Grow or higher subscription plan.
Capture Location Position and Wait Time
Record more information from drivers at collection and delivery points. A new stopwatch feature in OnTime mobile allows a driver to record wait time easily and submit that with POD information. The driver's exact location will also be recorded with the POD information, giving a precise location of the actual collection or delivery.
Performance Dashboard
Provides a real-time view of a company's key performance metrics, which enhances overall operational efficiency and service quality. The ability to track performance in real-time helps identify areas of improvement, ensuring better resource allocation and overall service quality. This feature allows management to make data-driven decisions to optimize operations and financial performance. Requires Professional, Grow, or higher subscription plan.
Basic Customer Web Portal
The Basic edition of our popular Customer Web Portal includes essential features for most startups. Visitors can sign in and submit new orders, track shipments, manage an address book, edit their profile, import/export data, print reports, and more. Requires Start subscription plan.
Standard Customer Web Portal
The Standard edition of our popular Customer Web Portal includes all essential features from the Basic edition and more. Visitors can calculate pricing, generate quotes, and view invoices. Requires Grow subscription plan.
Advanced Customer Web Portal
The Advanced edition of our popular Customer Web Portal includes all features from the Basic and Standard editions, plus white labeling (remove OnTime branding), enable credit card processing online for invoices, and advanced theming customization to the portal. Requires Scale subscription plan.
Global Quick Views
In past versions, Quick Views became a popular way to customize the appearance and filtering of the Tracking view. However, they were local to the PC upon which the view was created. Now, in addition to local views, Quick Views can be created at a global or company level and synchronized seamlessly across all users in the organization. Companies can now build a standard set of Quick Views for their users. Requires Grow or higher subscription plan.
User File Attachments
Keep documents and files centralized by attaching them directly to a user's record. Helps with regulatory compliance by keeping essential documents, like permits, safety certifications, and more, in one location. Having all compliance paperwork and contracts in one secure place simplifies the preparation for internal and external audits.
Storage Status
In addition to In Transit, Completed, and other base statuses across the system, OnTime now supports a new base status of In Storage. This can be a useful tool for reflecting the status of shipments in warehouses, inventory, or other temporary storage situations.
Customer Credits
This feature creates flexibility and efficiency through a streamlined billing process, ultimately improving operations and customer relationships. Customers can now maintain a prepaid credit balance, streamlining the transaction process. If a customer overpays or receives a refund, the credit feature offers the flexibility to apply this balance toward future invoices.
Requires Professional or higher subscription plan.
Vehicle Photo
This feature aids in easy identification and operational record keeping, improving fleet management, providing visual reference, and aiding in asset management and insurance documentation.
Global Web Portal Notification Banner
Efficiently communicate operational updates, marketing promotions, and urgent alerts to all customers through a banner on the Customer Web Portal, significantly enhancing information sharing and customer engagement. This can also be used as a marketing tool, enabling the company to promote new services, special offers, or discounts directly to customers.
Requires Enterprise or higher subscription plan.
Intuit QuickBooks Payments
This feature opens up credit card processing for those who use QuickBooks Payments. The seamless integration is easily set up under General Options > Connections > Payment Processing.
Requires Professional or higher subscription plan.
Control the Visibility of Price Modifiers
Visibility can be set to show only in OnTime Dispatch, only in the OnTime Customer Web Portal, or in both. The default behavior is to show in both applications. If the price modifier is required, it will still be activated on the order, even if it is not visible to the user.
Fixed and Percentage Based Compensation for Price Modifiers
Make it easier to assign compensation to an optional or service level by assigning compensation for users on a price modifier at a fixed rate or a fixed percentage.
Inclusive and Exclusive Ranges for Price Modifiers
This feature makes it clearer how ranges are applied within price modifiers. Each range can be set to include or exclude the number at the start or end of a range.
Price Set Required Fields
Previously, required fields on a shipment could be set at a customer and global level. Now, it is possible to set required fields at a price set level. This helps ensure important fields contain data when certain service levels are chosen.
Publish Report Customizations
Report template modifications can now be published to the server and automatically downloaded to all in the company, making the distribution of report customizations quick and consistent. This automates the sharing of report customizations, which previously required manual import and export of report template files.
Requires Professional or higher subscription plan.
Worldwide SMS Gateway Recommendations
This time-saving feature can make it easier to configure the SMS Gateway for users. An ellipsis button appears at the end of the SMS Gateway text box. Clicking that button will open this feature, making it possible to enter a phone number and select from a list of mobile carriers.
Customer Terms for Invoices
The number of days by which the due date on invoices can be set for each customer. This new field is located under customer records within the Billing section. For example, set a customer's terms to 10 days, and all new invoices for that customer will automatically have their due date set to 10 days from the current date.
Requires Professional or higher subscription plan.
Invoice Email Logging and Tracking
When an invoice is sent to a customer within OnTime, the email address of the recipient and the timestamp of when it was sent will be recorded with the invoice. This can make it easier to see who has and has not been sent an invoice. To view the recipient and timestamp, be sure to show those columns. This can be accomplished by navigating to the Billing > Invoices view within OnTime Management Suite, right-clicking on any column header, choosing Show/Hide Columns, and ensuring the Email Recipient and Email Timestamp columns are selected.
Requires Professional or higher subscription plan.
Webhooks (HTTP POST) authentication methods
Webhooks within the Workflow Designer now support both Basic authentication and OAuth.
- User names are shown next to file attachments, displaying the name of the user who attached the file. This is especially useful to find the name of a driver who attached a picture to an order.OnTime Management SuiteOnTime Dispatch
- 64-bit random number generation for customer account numbers, tracking numbers, and more.OnTime Software and Services
- Expanded user contact information, including address.OnTime Management Suite
- Improvements to dark theme rendering across both OnTime Dispatch and OnTime Management Suite.OnTime Management SuiteOnTime Dispatch
- The My Suggestions tab was deprecated in OnTime version 5 and has not been removed in version 7. Suggestions and feedback can continue to be made through the standard process outlined here: https://www.ontime360.com/suggest-a-featureOnTime Management Suite
- Issue that could prevent user permissions from applying to some extension activities.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
March 27, 2024
- Issues that could cause errors when using future versions of OnTime services.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 16, 2024
- Issue that could prevent sample workflow notifications from downloading and installing properly.OnTime Management Suite
- Issue that prevented user password view permission from applying properly when set in a future version of the software.OnTime Management Suite
June 6, 2023
- Issue that caused the wrong menu items to appear within the Tracking view's context menu.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some test boxes to be cut off when viewed under specific levels of displaying scaling.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent status information from being returned through the online API, resulting in access denied errors.OnTime SDK/API
- Issue that could prevent customer scoped API access from successfully posting new orders.OnTime SDK/API
- Issue that could prevent some OnTime Extensions from showing dialog boxes and windows in the foreground.OnTime SDK/API
- Issue that could prevent some rows to be updated when using the Transfer to SQL Server feature.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
February 9, 2023
- Order Items added through the API or SDK will now generate individual tracking numbers based on the order's tracking number plus a sequential number (-1, -2, -3, etc.). This reflects the behavior of OnTime Dispatch.OnTime SDK/API
More granular permissions are now required.
To increase security and control over dataflow, the API will not allow permissions to cascade across record types. Some API endpoints interact with multiple record types at once. In such cases, the API key must have the appropriate permissions set for every record type interacted with in the endpoint. For example, if creating an order with new locations, the API key should have permissions set to allow Create Order and Create Location. If this is not done, an access denied error will return.
- API keys using a Scope of "All data in this account" will receive an HTTP response of 400 (Bad Request) if posting only CustomerID, Customer, or OrderID in an otherwise empty request body.OnTime SDK/API
- Issue that could prevent Route Optimization map from showing a pin for the last stop on the route.OnTime Dispatch
- Issue that prevented the zone based pricing grid from copying to a new price set when using the Duplicate Price Set feature.OnTime Management Suite
- Issue that could prevent business statistics charts from fully loading.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 12, 2023
- Issue that would prevent installation to complete successfully within some 64-bit ARM environments, such as Apple Silicon processors.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
January 10, 2023
- Improvements to the reliability of the file import feature.OnTime Management SuiteOnTime Dispatch
- Issue that could cause permissions to show incorrectly after certain password resets.OnTime Management Suite
- Issue that could prevent departments on imported orders from appearing.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route zone schedules to save under the wrong time zone.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
December 16, 2022
- Issue causing the unassigned orders list to not update reliably when new orders are created.OnTime Dispatch
- Issue that could prevent confirming order assignments from removing orders from the unassigned orders list.OnTime Dispatch
- Issue that could cause an error when canceling pending order assignments.OnTime Dispatch
- Issue that could prevent a route stop's next occurrence date from displaying correctly when an exception is introduced within the calendar view.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 22, 2022
- Improvements to the reliability and performance of data access.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent status label changes from immediately appearing on other PCs after synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent calculated columns from exporting completely.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a price set's schedule from including some specific times.OnTime Dispatch
- Issue that could prevent some extensions from launching properly.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 3, 2022
- Improvements to the reliability and performance of CSV and Excel file imports.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the price modifier usage report to display an unfiltered list of price modifiers.OnTime Management Suite
- Issue that prevented the work sheet report from displayed proper values for driver name and delivery date when launched from the order entry screen.OnTime Dispatch
- Issue that could cause certain values in the price modifiers grid to round to the nearest tenth of the value.OnTime Management Suite
- Issue that could cause an error to appear when updating prices on a route stop.OnTime Management Suite
- Issue that could cause the options list to appear empty within a route stop.OnTime Management Suite
- Issue that could cause the service level list to display the internal name of a price set within a route stop.OnTime Management Suite
- Issue that could prevent the proper driver name from appearing on the route stop scheduling report.OnTime Management Suite
- Issue that could result in a dialog shown from an extension to not appear at a correct location on screen.OnTime Management SuiteOnTime Dispatch
- Issue that prevented extensions that require activation from installing properly within OnTime Dispatch.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
October 6, 2022
- Improvements to the reliability of the Extension SDK.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
October 3, 2022
- Improvements to the Extension SDK that allows for both local and UTC time to be used by setting the DateTime.Kind property. Documentation has been updated to reflect these changes.OnTime SDK/API
- Issue that could prevent price calculation of COD type price modifiers.OnTime Dispatch
- Issue that could prevent checkbox based user defined fields from being turned on and required if they had been configured as required.OnTime Dispatch
- Issue that could cause abnormally large distance calculations when using Google Maps for routing addresses not closely associated with a known road or street.OnTime Dispatch
- Issue that caused the Time Remaining displayed in the Dispatching view to incorrectly show a date.OnTime Dispatch
- Issue that could cause some extensions to report an error when upgrading.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
September 8, 2022
- Improved credit card validation.OnTime Management Suite
- Issue that could prevent the navigation bar from loading a previous configuration resulting in a blank appearance.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some pricing details to appear as zero within the Price Quote report.OnTime Dispatch
- Issue that could cause some columns within the price modifiers list to appear blank.OnTime Management Suite
- Issue that could prevent quantity-based shipping label reports from generating properly when multiple orders are selected.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zone-based user compensation price set values to double on user reports.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 19, 2022
- Issue that could cause some extensions to load data slowly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause split payments to generate an additional payment with a zero value.OnTime Management Suite
- Issue that could cause Weight to appear in the watch value list of a Flat Amount or Flat Percentage price modifier.OnTime Management Suite
- Issue that could prevent duplicated price sets from fully synchronizing all associated customer records.OnTime Management Suite
- Issue that could cause extensions referencing the independent view of the tracking view from getting an up to date list of selected orders.OnTime Management SuiteOnTime Dispatch
- Issue that could cause authentication tokens to become stale when the application is left open for extended periods.OnTime Dispatch
- Issue that could cause a selected cell to be a different color from the rest of the row.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
August 4, 2022
- Improvements to the loading speed of data and lists across the applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the speed of synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent loading overlaps to appear properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent filtering and searching from returning proper results when canceled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some customer related records, such as invoices, to load slowly under specific circumstances.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a duplicated price set from properly synchronizing associated customers.OnTime Management Suite
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 18, 2022
- Optimizations to the loading of route stops.OnTime Management Suite
- Issue that could cause an error to appear when adding status changes from the tracking details window.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent elements on the route optimization window to not appear correctly.OnTime Dispatch
- Issue that could cause some extension to fail to add new orders.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
July 13, 2022
Additional methods for obtaining map coordinates for a location. In addition to geocoding an address or manually entering latitude/longitude coordinates, OnTime now supports three new methods for obtaining coordinates. Access these options by clicking the link next to the "Position" label in the Location window.
- Find the location on a map and simply click to calculate the coordinates.
- Use three-word addresses to geocode any location on earth using what3words.
- Use Google Plus Codes to identify any location on earth.
- Split payments are now supported. Create a new payment and choose to apply amounts from the payment across multiple invoices.OnTime Management Suite
- Order description field added to the list of available fields within the route optimization report.OnTime Dispatch
- New price modifier type for signature capture on collection. This makes it possible to set requirements and pricing specifically for signatures captured at the collection location.OnTime Management SuiteOnTime Dispatch
- Price sets now fully support user compensation. Use a price set to calculate the compensation for a user who is assigned to the Driver role. Change the price set Type from Customer to User. Then assign to the driver by opening the driver's user record and navigating to Employment > Compensation Rates > Driver Compensation Price Set. Any matching price calculations will be credited to the driver as compensation.OnTime Management Suite
- Sequential numbering of stops during route optimization. Pins displayed on the route optimization map will be labeled with numbers corresponding to the individual stops and the order in which they have been optimized.OnTime Dispatch
- Enable and disable extensions. Temporarily disable extensions within the desktop applications by navigating to Tools > Manage Extensions. Select the desired extensions and then click the button labeled "Disable". Repeat the same process to enable an extension, clicking the button labeled "Enable" when available.OnTime Management SuiteOnTime Dispatch
- Allow the Currently Assigned driver to be compensated when Driver Assigned for Collection or Driver Assigned for Delivery are not set. Access this setting from General Options > General > Use Currently Assigned driver if Collection or Delivery driver are not specified when calculating compensation.OnTime Management Suite
- New "RefreshAndSynchronize" method is available within the Extension SDK.OnTime SDK/API
- Improvements to the display of user compensation are shown under the Order Details window. In some cases, additional information is displayed to make compensation to multiple individuals clearer.OnTime Management SuiteOnTime Dispatch
- Improved change tracking when editing records that will prompt the user to save changes if closing the window without saving their changes first.OnTime Management SuiteOnTime Dispatch
- Improvements to the user interface when operated under Gray and Dark themes.OnTime Management SuiteOnTime Dispatch
- Improvements to the loading performance of the Price Set editor, especially when opening price sets with many zones.OnTime Management Suite
- Issue that could prevent the button labeled "Update Pricing on all Route Stops" from working properly.OnTime Management Suite
- Issue that could prevent pricing of specific percentage based price modifiers to calculate properly when saving a new route stop.OnTime Management Suite
- Issue that could prevent the tooltip from displaying properly when searching for and geocoding an address.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the pricing update prompt from immediately appearing when adjusting options within an existing order.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent validation errors from appearing when editing user accounts.OnTime Management Suite
- Issue that prevented Price Modifier Usage and Revenue report from showing the proper data.OnTime Management Suite
- Issue that could prevent minimum date/time validation from functioning properly, allowing orders to be entered with earlier than acceptable times.OnTime Customer Web Portal
- Issue that could cause the Price Set editor to experience significant delays when loading some price sets.OnTime Management Suite
- Issue that could prevent zone lookup tables from displaying full fractional units.OnTime Management Suite
- Issue that could prevent date range filters from working properly within the Extension SDK.OnTime SDK/API
- Issues reported via the OnTime error reporting service.OnTime Software and Services
April 5, 2022
- The linking lists between customers and locations can now be searched across all columns.OnTime Management Suite
- Issue that could prevent views from loading properly at startup.OnTime Management Suite
- Issue that could cause inconsistent results when creating route stop schedule exceptions within the calendar view.OnTime Management Suite
- Issue that could prevent the navigation bar from appearing at startup.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
March 29, 2022
- The customer drop down list within the order entry view of OnTime Dispatch has been enhanced to allow for more flexible searches. Instead of an exact match, left to right, you can now search across multiple details of a customer, matching text anywhere it appears.OnTime Management SuiteOnTime Dispatch
- New setting to allow all invoices to appear within the OnTime Customer Web Portal immediately after they are created. This setting can be found under General Options > Customer Web Portal > Invoices > Show all invoices immediately after being created. When turned on, the previous ability to choose which invoices appear online is disabled.OnTime Management Suite
- If choosing which invoices to appear online within the OnTime Customer Web Portal, you can now cause multiple invoices to appear online at once. Use this new bulk edit feature by selecting multiple invoices, right-click, and choose "Show in Web Portal."OnTime Management Suite
- The invoices and payments lists within the Billing view can now be customized. This includes choosing which columns are displayed and saving the configuration of the lists between sessions.OnTime Management Suite
- Four new columns are available within the invoices list of the Billing view: Memo, Number of Orders, Invoice Template, and Show in Web Portal.OnTime Management Suite
- Record a new payment by right-clicking directly on an invoice.OnTime Management Suite
- Two new customer statement reports. One statement summarizes unpaid invoices and the balance due, broken down by aging. Another report makes it possible to generate a statement of all invoices and payments processed for a customer within a specified date range.OnTime Management Suite
- Route stops now show collection and delivery locations.OnTime Management Suite
- Route stops now open faster.OnTime Management Suite
- Multiple route stops can be open at the same time.OnTime Management Suite
- Price quotation report. Generate a price quote based on the information in the order entry form of OnTime Dispatch. Create a new order, complete as much of the order as necessary, and then click the button labeled Price Quote under the Order Entry tab of the toolbar at the top.OnTime Dispatch
- Display summaries of the total amount due within the Unbilled Orders view. Activate this feature by clicking the Options button at the top of the Unbilled Orders list and choosing Show Amount Due Summaries.OnTime Management Suite
- Quantity and item numbering now appears by default on shipping labels. For example, if a quantity of 10 is specified for an order, an option will appear to produce 10 labels at once, each labeled "X of 10".OnTime Management SuiteOnTime Dispatch
- Updated experience when editing the list of base prices, price modifiers, and customers within the price set editor. For clarity, base price by distance is now available within its own list.OnTime Management Suite
- Improvements to the price set list within the customer editor, making it possible to quickly search and filter columns.OnTime Management Suite
- Improvements to the customers and price modifiers lists within the customer editor, making it possible to quickly search and filter columns. Try using the Ctrl + F keyboard shortcut to perform a quick find.OnTime Management Suite
- Invoice email template now supports HTML formatting making it possible to create richer message templates.OnTime Management Suite
- Add item details when placing orders through the Customer Web Portal. This option is turned on via General Options > Customer Web Portal > Order Entry > Show time windows for collection and delivery.OnTime Customer Web Portal
- Specify time windows for collection and delivery when placing orders through the Customer Web Portal. This option is turned on via General Options > Customer Web Portal > Order Entry > Allow users to add items to orders.OnTime Customer Web Portal
- Quantity, COD information, declared value, and itemized descriptions now appear on order detail pages within the Customer Web Portal.OnTime Customer Web Portal
- Manually schedule all stops within a route by right clicking on a route and choosing Manually Schedule.OnTime Management Suite
- Latitude and longitude (GPS coordinates) are can now be mapped when importing locations from an Excel or CSV file.OnTime Management SuiteOnTime Dispatch
- Updated pins on the drive location map make it easier to identify drivers in close proximity. The color of the pins can now be changed to suit your preference.OnTime Dispatch
- Two new customer statement reports. One shows a list of past due invoices along with invoice again. The other will show all invoices and payments transacted for a customer within a specified date range.OnTime Management Suite
- Price set usage and revenue report. View the revenue generated by a specific price set, as well as the orders it was used on, during a specific time period.OnTime Management Suite
- Price modifier usage and revenue report. View the revenue generated by a specific price modifier, as well as the orders it was used on, during a specific time period.OnTime Management Suite
- Earliest Collection Date and Earliest Delivery Date are now available as special fields for workflow notification templates.OnTime Management Suite
- New workflow notification event that triggers when a route stop is scheduled.OnTime Management Suite
- Process credit card payments from the order entry form of OnTime Dispatch. Turn this feature on by checking the box located under General Settings > Order Entry > Prompt for credit card authorization before submitting new orders.OnTime Dispatch
- Route stop window now supports simplified ribbon to increase usable space.OnTime Management Suite
- When viewed in calendar view, route stops will now reflect the color assigned to the route.OnTime Management Suite
- The work sheet report is now available from the yellow notification bar that appears after submitting a new order.OnTime Dispatch
- Add new records quickly by duplicating configuration from an existing record. Right click an on existing record within the list and choose "Duplicate [X]...". This applies to Users, Locations, Zones, Price Sets, Price Modifiers, Customers, Payments, Vehicles, Route Stops, and Workflow Notifications.OnTime Management Suite
- Orders not available on local PCs due to archive date settings are now automatically retrieved from the server if a broadband connection to the internet is available.OnTime Management SuiteOnTime Dispatch
- An order's base price is now available as a special field within the workflow notification designer.OnTime Management Suite
- A customer's default reference number and purchase order number will prepopulate within the OnTime Customer Web Portal order entry form, as it does within the OnTime Dispatch order entry form.OnTime Customer Web Portal
- A customer's account number now appears within the order entry form of the OnTime Customer Web Portal.OnTime Customer Web Portal
- Allow duplicate data when importing from Excel and CSV files. Previously when importing from these files, any records found to contain the same data as a record already within the account would be skipped. A new checkbox labeled "Allow duplicate data to be imported" can be used to bypass this duplication check.OnTime Management SuiteOnTime Dispatch
- New setting in Program Options > General > Enable multicolumn search when selecting customers in the Order Entry view. When enabled, this will change the customer selection field to search across all columns of data for a broader and more flexible method of searching. When disabled, the previous autocomplete behavior is used, searching only against the company name.OnTime Dispatch
OnTime Extension Packager for Visual Studio 2022 is now available from the Visual Studio Marketplace
Added ShowForm and ShowDialog methods to the OnTime Extension SDK. These methods will make it possible to push windows to the foreground of OnTime Management Suite or OnTime Dispatch, without user intervention. This is especially useful for extensions that need to ensure alerts or other time sensitive information is displayed to a user.
Source code for the "Scan Barcode to Update Status" extension is now available on GitHub. The code is licensed under GPL-3.0, allowing organizations to modify the code and behavior of the extension to suit their needs. For more information about this extension, see How to Use the Scan Barcode to Update Status Extension
- A Timestamp property has been added to the OnTime API for the Order.FileAttachment class.OnTime SDK/API
- A date range filter has been added to the "fileAttachments" endpoint of the OnTime API, making it possible to retrieve a subset of files associated with an order.OnTime SDK/API
OnTime Extension Packager, contained within the OnTime Extension SDK is now available in 64-bit.
- All new "My Map" view. This view will show a map with all stops from the "My Orders" list, giving you a choice to view assignments in a list view or a map view. Tap the pins within the map view to a popup about the location and tap the popup to load details about that order.OnTime Mobile
- Quickly add shipping exceptions to an order from the Order Details screen by tapping the new "Update Status" button. Then enter a note about the exception, such as "No one home," or choose from a list of premade notes created by your company.OnTime Mobile
- Barcode scanning will now make audible beeps, giving feedback to the user about successful and failed scanning attempts.OnTime Mobile
- Long press on a location's address on the Order Details screen to copy the address to the clipboard.OnTime Mobile
- Improvements to support the latest mobile operating systems (iOS 15 and Android 12). Note that Android 4.4 and iOS 8 are no longer supported.OnTime Mobile
- Reports are now more easily visible within the navigation pane area of a view.OnTime Management Suite
- Disable tooltips from appearing within order entry through a new setting available under Program Options > Order Entry > Show order entry tooltips on hover.OnTime Dispatch
The OnTime Extension SDK has been updated to version 6.0.795, which includes new features while being 100% backwards compatible.
OnTime Extension SDK version 6.0.795 is available for download from NuGet.org.
Updates and improvements to the OnTime Extension SDK documentation.
- Improvements to Dark application theme.OnTime Management SuiteOnTime Dispatch
- Improvements to loading speed of order entry page within the Customer Web Portal.OnTime Customer Web Portal
- Issue causing layout problems within the order entry and route stop views.OnTime Management SuiteOnTime Dispatch
- Issue that could cause icons within context menus to appear too small on some monitors.OnTime Management SuiteOnTime Dispatch
- Issue that could cause import of Excel and CSV files to fail without warning when a field contained too much text.OnTime Management SuiteOnTime Dispatch
- Issue that could cause stale data to appear within the routes stop list if customer or location records had been removed after the route stop was created.OnTime Management Suite
- Issue that could prevent scheduled route exceptions from working correctly when deleting a scheduled stop from the calendar view.OnTime Management Suite
- Issue that prevented drivers from marking orders as collected or delivered if the user did not have the ability to transfer orders enabled.OnTime Mobile
- Issue that could prevent Waze from integrating properly with OnTime Mobile for iOS.OnTime Mobile
- Issue that could cause some searches to be treated as case sensitive, giving unexpected results.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when retrieving price set or price modifier data via an OnTime Extension.OnTime Management SuiteOnTime Dispatch
- Issue that could application from closing immediately if a synchronization was pending.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route stops to retain pricing configuration between changes to service level section.OnTime Management Suite
- Issue that could cause layout issues when creating duplicate orders or return trips within the order entry view.OnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
December 3, 2021
- Issue that could prevent local settings from migrating properly when rebuilding the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some list from being properly alphabetized when mixed case characters are used.OnTime Management SuiteOnTime Dispatch
- Issues reported via the OnTime error reporting service.OnTime Software and Services
November 3, 2021
- Issue that could prevent specific reports and extensions from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent service levels from loading when creating new orders.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 28, 2021
- Improvements to performance when exporting data.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Export Data function from operating correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 25, 2021
- User compensation can now include commission on price modifiers that calculate a negative amount. This option can be turned on by navigating to General Options > General > Users > Allow user compensation to include negative price modifiers. This option is turned off by default.OnTime Management Suite
- Issue that could cause some OnTime Extensions to create multiple sets of user defined fields, giving the appearance of duplicate orders within the OnTime Customer Web Portal.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some criteria from being used within the duplicate detection feature.OnTime Management Suite
- Issue that could cause repeated prompts to install the Microsoft Edge WebView2 prerequisite.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 22, 2021
- Added ability to directly edit SQL queries within the Query Builder when authoring custom reports.OnTime Management Suite
- Issue that caused an error message to appear when connecting to QuickBooks Pro.OnTime Management Suite
- Issue that could cause some route stops to reset to their price set to the default selected after modification.OnTime Management Suite
- Issue that could cause additional options to reset to default when editing specific route stops.OnTime Management Suite
- Issue that prevented orderly tabbing through fields in the order entry and route stop forms.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the assigned contact to disappear after editing an existing order.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 14, 2021
- Issue that could cause some OnTime Extensions to create multiple sets of user defined fields, giving the appearance of duplicate orders within the OnTime Customer Web Portal.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent file imports from working correctly when mapping was incomplete for some records.OnTime Management SuiteOnTime Dispatch
- Issue that could precent checkboxes from unticked when using the Advanced Filter.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a customer account number from importing properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause copies of orders to not include price set information.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a contact name assigned to an order to be removed when resaving the order.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 6, 2021
- Improvements to the layout of additional options within order entry when horizontal space is limited.OnTime Management SuiteOnTime Dispatch
- Issue that caused some users to see a "you do not have permission" message when completing some tasks.OnTime Management SuiteOnTime Dispatch
- Issue that prevented data import from CSV or Excel files when specific mapping was used.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zones to not be applied when importing locations from a CSV or Excel file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
October 1, 2021
All new data file engine. OnTime stores information locally within a data file to ensure quick access to your data, even without an internet connection. After several months of development and testing, we are happy to introduce a new data file format that provides several enhancements, such as:
- Significant improvements to data access speed. In some cases, you'll see a 20X speed increase.
- Access all records without data file size restrictions. The 4GB file size restriction has been lifted.
- Added protection against data loss or corruption.
- Simplified ribbon toolbar. This optional interface is available by clicking the up arrow (^) shown at the far right of the ribbon toolbar. The simplified ribbon used less vertical space, making more room for your data.OnTime Management SuiteOnTime Dispatch
- New look for Order Entry. The Order Entry view has been updated with improvements to readability. Pricing is grouped together under a new Service Level panel. Order entry tabs can now be docked outside of the application and moved to secondary monitors.OnTime Dispatch
- New web rendering engine. OnTime now uses the new Microsoft Edge (based on Chromium) rendering engine to display web content throughout the application. This brings improved security, speed, and compatibility.OnTime Management SuiteOnTime Dispatch
- New installer. Our new installer makes installation of the desktop applications faster and more reliable while sporting a refreshed visual appearance. Updates will see an even greater improvement in speed. The new installer will also preserve your pinned shortcuts to the Start menu and taskbar. When installing Management Suite, it's no longer necessary to install Dispatch separately to get a shortcut on the desktop. Management Suite will now create a shortcut to Dispatch.OnTime Management SuiteOnTime Dispatch
- Global setting indicators. Some settings within OnTime Management Suite apply only to the local PC, while other settings apply company-wide, and it was not always easy to tell the difference. Global company-wide settings are now clearly marked with a blue globe next to the setting or section of settings. This helps clarify which settings affect the local PC and which ones affect the entire account.OnTime Management Suite
- Modify orders from the Unassigned Orders list. Order details could be opened and viewed from the Unassigned Orders list within the Dispatching view in previous versions, but they could not be modified. Now order details can be changed from the Unassigned Orders list, as you can from the Tracking view.OnTime Dispatch
- Support for Microsoft Windows 11. With several changes coming in Windows 11, we fully tested and adjusted OnTime to ensure full compatibility. OnTime will work well and look great on Windows 11.OnTime Management SuiteOnTime Dispatch
- A refreshed login screen that is more friendly with an updated look.OnTime Management SuiteOnTime Dispatch
- Improved support across four color schemes: Colorful, Light, Gray, and Dark. Significant improvements to consistency are especially seen in the Gray and Dark themes.OnTime Management SuiteOnTime Dispatch
- New icons across the applications that bring a fresh and cohesive look.OnTime Management SuiteOnTime Dispatch
- New smooth scrolling option that makes it easier for the eye to track items when scrolling long lists.OnTime Management SuiteOnTime Dispatch
- Updated Program Options within OnTime Dispatch that is easier to navigate and is consistent with General Options in OnTime Management Suite.OnTime Dispatch
- The default Dispatching view now shows more information at once. Drivers, Unassigned Orders, and Mapping are now shown in different panes, allowing quick access to more information at once. Drag and drop the header of each pane to dock and float panes to fit your personalized workflow. Tabbing is still supported if you would like to configure the view to appear as it did in previous versions.OnTime Dispatch
- Open multiple reports at once from the Tracking view. Previously, only one instance of a report could be open at a time. The size and position of the report preview window will also be restored, making it easier to work with those reports within your personal workflow quickly.OnTime Management SuiteOnTime Dispatch
- All new custom report designer engine and interface. Previewing and printing custom reports will now process much more quickly. For example, a 2,000-page report can be rendered within five seconds. Using the familiar ribbon toolbar, a new report designer interface makes creating and editing reports more approachable. An all-new Report Wizard makes it much easier to start a new report from scratch, walking you through step by step.OnTime Management Suite
- Improvements to the security within reports when custom scripting is used.OnTime Management SuiteOnTime Dispatch
- Improvements to the reliability of Driver Groups within the Dispatching view. A new setting in Program Options makes it possible to toggle the behavior of Driver Groups against the Drivers list.OnTime Dispatch
- Prevent customers from editing locations. A new setting under General Options > Customer Web Portal > Address Book labeled Allow users to edit existing locations can be toggled to control this feature.OnTime Management Suite
- Improvements to international address lookup and geocoding.OnTime Management SuiteOnTime Dispatch
- Enhancements to the reliability and flexibility of filtering across additional lists of data.OnTime Management SuiteOnTime Dispatch
- Numerous adjustments to improve the readability and appearance of elements across the applications.OnTime Management SuiteOnTime Dispatch
- Various improvements to better support high resolution/DPI displays.OnTime Management SuiteOnTime Dispatch
- Updated various Order Details tabs to remember scroll positions when reloading data.OnTime Management SuiteOnTime Dispatch
- Added persistence of the ribbon's "collapsed" state when restarting OnTime.OnTime Management SuiteOnTime Dispatch
- Preview file attachments. Files attached to an order can now be quickly opened and previewed without first saving the file. Double click and attachment and the file will automatically download and open in the file's default applications. Additionally, the file attachment size has been doubled.OnTime Management SuiteOnTime Dispatch
- Improved performance of loading and updating of the Unassigned Orders list within OnTime Dispatch.OnTime Dispatch
- Anonymous API has been deprecated. If anonymous API access is already turned off, the check box will no longer appear, preventing users from turning it back on. If anonymous API access is already turned on, the check box will appear, allowing users to turn it off.OnTime SDK/API
- Issue that prevented SQL Server data transfer from completing.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.OnTime Software and Services
June 25, 2021
- Push notifications can now be scoped to specific customers.OnTime Management Suite
- Workflow notifications that are scoped to customers will now appear under the customer's profile with the name of the notification and the type, i.e., Email, SMS text message, Push Notification, etc.OnTime Management Suite
- Broader support for schedules involving weekends. Previous versions of OnTime defaulted to Saturday and Sunday as days of the weekend. To better support our customers worldwide, OnTime now supports the standard weekend days across 124 countries. For example, Saudi Arabia where the weekend spans Friday and Saturday or Hong Kong where the work week is six days instead of five.OnTime Management SuiteOnTime Dispatch
- Added ability to see when a route stop schedule exception is created within the calendar view.OnTime Management Suite
- Updated calendar view to reflect customer name along with route stop ID.OnTime Management Suite
- Replaced calendar view's appointment flyout with custom implementation that shows more pertinent information about the stop.OnTime Management Suite
- Improvements to UI responsiveness within routes view.OnTime Management Suite
- Elevated warning appears on Start Page when anonymous API access is enabled.OnTime Management Suite
- Issue that could prevent OnTime Extensions from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause dates and times within the workflow notification logs to appear in the wrong time zone.OnTime Management SuiteOnTime Dispatch
- Issue with price modifier groups that could result in a circular reference when deleting some price modifiers.OnTime Management SuiteOnTime Dispatch
- Issue with drag and drop operations with the calendar view of the Routes area.OnTime Management Suite
- Issue that could prevent schedule exceptions from appearing within the calendar view of the Routes area.OnTime Management Suite
- Issue causing some columns to not populate data when a list was first loaded.OnTime Management SuiteOnTime Dispatch
- Issue that could cause duplicate tracking numbers when importing orders from an Excel or CSV file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 4, 2021
Customer API. The OnTime REST and SOAP APIs now support limiting access to data associated with a single customer account. Typically API access could span an entire OnTime account, which restricted the use of the API to the OnTime account holder. Now customers can be provided with secured direct access to the API with the data limited to their account only. For more information, see How to Generate a Security Key for Your API: Limit API Access to a Single Customer.
Support for Swagger UI and definitions for the OnTime REST API. The OnTime REST API complies with OpenAPI standards and can be used with a number of tools to speed up development. Swagger definitions make it easy to create proxies and other strongly typed interfaces. For more information, see Activating Swagger UI and Definitions for the OnTime REST API.
- Issue that could cause Windows SmartScreen to block download of OnTime Management Suite and OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the program from checking for extension updates at startup.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 29, 2021
- Issue that could cause an unexpected error to appear when working within some lists.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 27, 2021
- Issue that could cause an error to appear when closing an order entry tab.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent orders from appearing billed after being added to an invoice.OnTime Management SuiteOnTime Dispatch
- Issue causing AddOrder function to fail when executed from some OnTime Extensions.OnTime SDK/API
- Various issues reported via the OnTime error reporting service.
April 21, 2021
- Issue that could cause synchronization conflicts when creating invoices with many orders.OnTime Management Suite
- Issue that could prevent an invoice from being marked as paid when processing a payment by credit card.OnTime Management Suite
- Issue that could cause the unbilled orders list to appear blank after placing an order on an invoice.OnTime Management Suite
- Issue that could cause synchronization issues on some systems configured to play custom sounds when new items arrive.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some invoices from transferring correctly to accounting through an extension.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
March 30, 2021
Duplicate record consolidation. Quickly locate and consolidate duplicate customers and locations. For more information, see:
- Automatic synchronization conflict handling. Intelligently determines if conflicts between users can be address automatically. Synchronization conflicts that cannot be safely resolved will prompt the user immediately to decide how best to resolve them.OnTime Management SuiteOnTime Dispatch
- Improvements to synchronization conflict handling. When a record is modified by multiple users at the same time, OnTime will intelligently attempt to merge and reconcile the differences. If user input is needed to reconcile the differences, the user will be prompted to choose which version of the record to save. This will improve the reliability of the data, ensuring more consistent results for all users.OnTime Management SuiteOnTime Dispatch
- Changes to the Archive Date no longer require that all users perform a rebuild of their data file.OnTime Management SuiteOnTime Dispatch
- Purging deleted items no longer requires that all users perform a rebuild of their data file.OnTime Management SuiteOnTime Dispatch
- Improvements to prevent data synchronization conflicts when multiple users view and edit the same record at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent route optimization from working properly in some regions.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 28, 2021
- Issue that could cause filtering by Invoice Column within the Tracking view to fail.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the cancel button from working correctly when filtering on many records.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent user defined field columns from appearing properly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 22, 2021
- An invoice number column is now available within the Tracking view.OnTime Management Suite
- New columns are available within the price set and price modifier lists.OnTime Management Suite
- Lists within the Billing view now retain formatting and layout between sessions.OnTime Management Suite
- Backup important records by using the new Export feature to save account data to CSV files. Choose Export from the File menu in OnTime Management Suite.OnTime Management Suite
- Improvements to resources available for inactive accounts.OnTime Management Suite
- Issue that could prevent user defined invoice templates from importing properly.OnTime Management Suite
- Issue that could prevent user defined fields from appearing when editing route stops.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
November 12, 2020
- Issue that could cause the order of dimensions to appear out of order when testing a price modifier.OnTime Management Suite
- Issue that could prevent the selection of some desktop application permissions from displaying correctly.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 26, 2020
- User mobile options controlling the source for navigation within the OnTime Mobile apps. This can be set to favor street address or geographic coordinates.OnTime Management Suite
- Improvements to synchronization for both desktop and mobile apps.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent "Update Prices" feature from working when only miscellaneous adjustment was changed.OnTime Management Suite
- Issue that could cause a disabled user defined field that was previously set as required for order entry to display a requirement message.OnTime Dispatch
- New user settings for barcode verification at collection and delivery when using the OnTime Mobile app.OnTime Management Suite
- Issue that could cause an error to appear when opening some price sets.OnTime Management Suite
- Issue preventing the proper calculation of user time clock sessions when sessions span across more than one day.OnTime Management SuiteOnTime Dispatch
- Issue that could cause route optimization results to reflect the same distance when the unit of measurement had recently been changed.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 5, 2020
- Issue causing a false warning to appear that only two users are included when adding new users.OnTime Management Suite
October 2, 2020
- Redesigned editor for user accounts.OnTime Management Suite
- History is now available for user accounts. Choose the History group within the user editor to audit changes to any user.OnTime Management Suite
- Circular references within a price set will be detected when selecting base pricing for flat percentage type price modifiers.OnTime Management Suite
- Added a user option to control the requirement of the "collected from" or "delivered to" fields when marking an order as collected or delivered.OnTime Management Suite
- User settings to check proximity to locations during collection and delivery.OnTime Management Suite
- Improvements to the user interface when updating programs and editing price sets.OnTime Management SuiteOnTime Dispatch
- SSN field under a user account has been moved in the user editor to the Employment group and relabeled as "National identification number (SSN)".OnTime Management Suite
- EIN field under a user account has been moved in the user editor to the Employment group and relabeled as "Employer identification number (EIN)".OnTime Management Suite
- Issue that could allow orders from different customers to be selected and placed on a single invoice.OnTime Management Suite
- Issue preventing program update utility from recognizing when updates are available.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
September 4, 2020
- Improvements to the appearance and layout of the Workflow Notification Designer.OnTime Management Suite
- Issue with the incorrect content template appears in the workflow notification designer when the Customers area is selected.OnTime Management Suite
- Issue causing an error to appear when adding orders to an invoice when also sorting invoice list by Total Amount column.OnTime Management Suite
- Issues that could prevent the creation or synchronization of the report database from completing successfully.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
September 2, 2020
- Improved support for use when running on a terminal server or remote desktop.OnTime Management SuiteOnTime Dispatch
- Improvements to loading of saved state for primary views.OnTime Management SuiteOnTime Dispatch
- Issue preventing some older Quick Views from migrating to the new expression format.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent user defined field column names from updating within the Tracking view when they are modified.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 31, 2020
- Improvements to diagnostics submission and exporting synchronization logs.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some views, such as the Tracking view, from saving customizations properly if the program was shut down while the view was still loading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Tracking view to appear empty due to columns not loading properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 27, 2020
- Issue that could prevent the selection of a new price set on order incorrectly entered via the API.OnTime Management Suite
- Issue preventing some Quick Views from renaming properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 24, 2020
- Added Viewed by Current User to the history of an order, making it easier to audit the read/unread state of an order.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the tracking view to appear without columns at startup.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 21, 2020
- Improvements to error reporting.OnTime Management SuiteOnTime Dispatch
- Issue that could cause order submission date to be an earlier value.OnTime Dispatch
- Issue preventing current date from loading properly when creating a new order.OnTime Dispatch
- Issue that could prevent a price set from being disassociated with a customer.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
August 19, 2020
- Recent customers are displayed in the navigation pane of the Order Entry view. Clicking a customer in the list will create a new order for that customer.OnTime Dispatch
- Price Modifier now shows the type, either an individual price modifier or a price modifier group.OnTime Management Suite
- New default view when no order tabs are open within the Order Entry view.OnTime Dispatch
- Improvements to security, reliability, and PC resource utilization across all applications.OnTime Management SuiteOnTime Dispatch
- Updates to a route stop now includes updates to base and total prices.OnTime Management Suite
- Resetting primary user interface layout will reset views without the need to restart the application.OnTime Management SuiteOnTime Dispatch
- Improvements to the speed of application startup.OnTime Management SuiteOnTime Dispatch
- Improvements to program update checks when switching between update release channels.OnTime Management SuiteOnTime Dispatch
- Sample data is now automatically available within new trial accounts.OnTime Management Suite
- Additional sample data has been added.OnTime Management Suite
- Starting a new order tab is faster and using the order entry form is quicker.OnTime Dispatch
- To, CC, BCC, and Reply To fields now support concatenation of addresses when composing email or SMS based workflow notification.
- Issue that could lead to multiline comments and descriptions from appearing within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause inconsistency when selecting columns while customizing a list's view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Billing Cycles view from updating reliably.OnTime Management Suite
- Issue that could prevent route stop updates from recalculating prices.OnTime Management Suite
- Issue that could cause customer balance from calculating reliably.OnTime Management Suite
- Issue that could prevent export of business intelligence graphs from exporting results correctly.OnTime Management Suite
- Issue that could prevent selection of zones within a price set from saving reliably.OnTime Management Suite
- Issue preventing some list views from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent Quick View filters from loading properly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue preventing some empty lists from loading properly.OnTime Management SuiteOnTime Dispatch
- Issue preventing the default layout of the Tracking view from persisting.OnTime Management SuiteOnTime Dispatch
- Issue preventing selected zones within a price set from saving properly.OnTime Management Suite
- Issue causing an error when quickly selecting customers within the payment window.OnTime Management Suite
- Issue causing one program to wait several minutes when OnTime Dispatch and OnTime Management Suite are synchronizing at the same time.OnTime Management SuiteOnTime Dispatch
- Issue preventing some calculated values from exporting to CSV files consistently.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
June 19, 2020
- Issue that could cause some extensions authored with the OnTime SDK to fail date validation in some time zones.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when choosing to hide or display user defined fields within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a list from correctly loading its display state when certain grouping and sporting was applied.OnTime Management SuiteOnTime Dispatch
- Issue that could cause default display state to not save properly with new data files.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 12, 2020
- Improvements to the reliability of parallel processing across the applications.OnTime Management SuiteOnTime Dispatch
- Issue that could cause columns to appear hidden when re-selected in the list within column selection window.OnTime Management SuiteOnTime Dispatch
- Issue causing the "Clear Search" within the Tracking view to revert the view to its default state when no default view state existed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 9, 2020
- Notification bar when search is applied to refresh the list to detect changes.OnTime Management SuiteOnTime Dispatch
- Improvements to reliability and performance.OnTime Management SuiteOnTime Dispatch
- Improvements to efficiency and reliability of synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the proper synchronization of data when many records were changed and both OnTime Management Suite and OnTime Dispatch were open at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that prevented a loading message with cancellation to appear when opening the Tracking view.OnTime Dispatch
- Issue that could cause dimensions to display unnecessary decimal places to appear in some cultures.OnTime Management SuiteOnTime Dispatch
- Issue that could cause multiline text to not appear as a single line in some list views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented data aware popup filters from appearing on column headers within all primary views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented extension based columns from appearing within the invoices and payments views. This includes columns displaying posting to QuickBooks Online, Freshbooks, and Xero.OnTime Management Suite
- Issue that caused an error to appear when changing the filter view within the Invoices view.OnTime Management Suite
- Issue that prevented Invoices view from loading open invoices by default.OnTime Management Suite
- Issue that could prevent a rebuild of the data file to complete successfully.OnTime Management SuiteOnTime Dispatch
- Issue preventing some custom filter functions from working properly when saved as a Quick View.OnTime Management SuiteOnTime Dispatch
- Issue causing an error to appear when deleting duplicate items within the duplicate finder tool.OnTime Management Suite
- Issue that could cause a search query to not clear from the search box.OnTime Management Suite
- Issue that could prevent "Follow selected row when changes are made" setting from working correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a notification to appear that an extension update was available even after performing the update.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when adding an order to an invoice.OnTime Management Suite
- Issue causing unexpected sorting of some columns within the Billing views.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 21, 2020
- Improvements to performance across all views when loading, searching, and filtering records.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some columns from exporting properly when exporting a list to CSV.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent cancellation of export when pressing the cancel button.OnTime Management SuiteOnTime Dispatch
- Issue causing zeros to appear within the customer name column of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented vehicles from removing immediately from the list when deleted.OnTime Management Suite
- Issue that caused time user reports to reflect order distance totals when time clock session distance totals were requested.OnTime Management Suite
- Issue that prevented checkmarks from appearing within the invoices and payments views when exporting data to an accounting system via an extension, such as QuickBooks Online.OnTime Management Suite
- Restored missing column (Customer Account Number) from the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented reliable search results within the Unbilled Orders view.OnTime Management Suite
- Issue that prevented some columns in some lists from loading information.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 19, 2020
- Loading of large lists now displays progress and can be canceled.OnTime Management SuiteOnTime Dispatch
- Row limitation settings can now be adjusted by clicking on the yellow row limitation notification bar.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when loading a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when filtering and searching a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when modifying list views with a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when synchronizing and refreshing views with a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when grouping a large number of records.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of loading the Business Statistics charts within the Reports view.OnTime Management Suite
- Improvements to the performance of calculating user compensation.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some columns within the Tracking, Unbilled Orders, and Locations view to display dates in universal coordinated time instead of local time.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when attempting to sort a calculated column, such as Total User Compensation.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some Quick Views within the Tracking view to not retain filters after upgrading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause zero results to return when searching or filtering with a low maximum row limit.OnTime Management SuiteOnTime Dispatch
- Issue that caused a loading message to appear persistently when entering the Routes view.OnTime Management Suite
- Issue that could delayed updates in the Tracking view when manually processing workflow notification events.OnTime Management SuiteOnTime Dispatch
- Issue that could cause grouping to collapse within some views when data was refreshed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 28, 2020
- Improvements to the performance of switching between primary views and lists.OnTime Management SuiteOnTime Dispatch
- Various improvements to the performance and reliability of primary views.OnTime Management SuiteOnTime Dispatch
- Issue that prevented connections between OnTime and Authorize.net for payment processing.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent new rows from being added when increasing the maximum number of rows for a list.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 27, 2020
- Improvements to backwards compatibility of Quick Views within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to display of hidden search results in the notification bar.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of loading, filtering, and searching data across various lists.OnTime Management SuiteOnTime Dispatch
- Issue that could cause older previously billed orders to appear within the Unbilled Orders list.OnTime Management Suite
- Issues that could prevent coloring and styling of rows within the Tracking view to appear improperly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the number of days to display within the Tracking view to not return the full results.OnTime Management SuiteOnTime Dispatch
- Issue preventing filters from working within the Tracking view if data displayed was limited.OnTime Management SuiteOnTime Dispatch
- Issue preventing the billing summary from updating the total number of items correctly.OnTime Management Suite
- Issue preventing the Billing Cycle view from showing values for orders included and total amount.OnTime Management Suite
- Issue that could prevent the filtering and searching all data within the Tracking view when the limiting setting is disabled.OnTime Management Suite
- Issue that could cause the application to quit unexpectedly within some remote desktop environments.OnTime Management Suite
- Issue that could cause the application to become unresponsive when applying a filter or preforming a search.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
April 21, 2020
- Improved performance within Locations and Tracking views.OnTime Management SuiteOnTime Dispatch
- Improvements to clarify pending account subscription plan changes within the Account Center window.OnTime Management Suite
- Significant performance improvements when scanning for duplicate customer or location records.OnTime Management Suite
- Improvement to the performance of the Unbilled Orders and Locations view when those lists contain a large number of records. New settings make it possible to limit the number of records that are displayed at one time.OnTime Management Suite
- Improvements to how orders are displayed within the Unbilled Orders view.OnTime Management Suite
- Improvements to memory management, allowing the applications to run with less memory.OnTime Management SuiteOnTime Dispatch
- Improvements to the quality of the network diagnostics reports.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to the performance and responsiveness of all primary views.OnTime Management SuiteOnTime Dispatch
- Issue where attempting to refresh within the Billing view context menu would not fully refresh the list.OnTime Management Suite
- Issue that could prevent the synchronization progress from updating on the main application window.OnTime Management SuiteOnTime Dispatch
- Issue in the Tracking view when trying to display deleted orders.OnTime Management SuiteOnTime Dispatch
- Issues that could prevent the various lists, such as the Locations and Tracking views, from updating information promptly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause calculation of user compensation when importing to become stuck at "99%".OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Tracking view from rendering properly when filtering by the Status column.OnTime Management SuiteOnTime Dispatch
- Issue that caused an error to appear when viewing a customer's address location on a map.OnTime Management Suite
- Issue that caused an error to appear when attempting to connection with QuickBooks Desktop.OnTime Management Suite
- Issue that could cause performance degradation when deleting multiple items at once within the Locations or Tracking views.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Order Entry view from appearing correctly on initial launch.OnTime Dispatch
- Issue that caused incorrect verbiage to appear in error messages when selecting a date range.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent focused rows from being followed when expected.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Postal Code column from appearing in the Customer view.OnTime Management Suite
- Issue that could prevent some records from updating quickly and reliably.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the Tracking view from displaying correctly after synchronization completed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause time portion of a date to display incorrectly within the filter row.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Purge Deleted Items function from fully loading and purging items on first attempt.OnTime Management Suite
- Issue that prevented the earliest collection time column from appearing within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented user and order activity totals from including the last day of a calendar month.
- Issue that could prevent address lookup from parsing the correct city when an address could belong to multiple cities/jurisdictions.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Total User Compensation column from sorting and grouping within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause data file verification function to fail when the update option was enabled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause incomplete duplicate detection of customer or location records if there was leading or trailing white space in the selected fields.OnTime Management Suite
- Issue that prevented report customizations from loading for the single order report available under unbilled orders.OnTime Management Suite
- Issue that prevented the UI from displaying properly when signing in to an inactive account.OnTime Management Suite
- Issue that would cause an error to appear when adding orders from a billing cycle to an invoice.OnTime Management Suite
- Issue that could cause a price modifier with a negative value to return a negative commisionable amount.OnTime Management SuiteOnTime Dispatch
- Issue that caused collection location zone and delivery location zone to appear incorrectly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
February 6, 2020
- Improvements to memory management for improved reliability.OnTime Management SuiteOnTime Dispatch
- Additional troubleshooting information now provided when testing connection with Authorize.Net where required fields have been set.OnTime Management Suite
- Issue that could cause an error to appear when using the search function in a list other than the Tracking view.OnTime Management Suite
- Issue that could prevent payment processing within the Billing section of a customer record.OnTime Management Suite
- Issue that could cause inaccurate localized date values when importing items from a text file.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 31, 2020
- Improvements to memory management for improved reliability.OnTime Management SuiteOnTime Dispatch
- Pressing the escape (Esc) button will now close an open invoice window.OnTime Management Suite
- Time span of time windows now display as days, hours, and minutes under the Locations tab of the Order Details window.OnTime Management SuiteOnTime Dispatch
- Issue that could cause buttons to become disabled when working with tabs in Order Entry.OnTime Dispatch
- Issue that would cause negative time values within miscellaneous time compensation to display incorrectly.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Currently Assigned User column within the Tracking view from updating immediately.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to lock up after viewing the Start view.OnTime Management Suite
- Issues that could cause the program to become nonresponsive.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an arithmetic overflow when viewing the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when displaying the driver's current assignments window.OnTime Dispatch
- Issue causing the Customer Name column to become unchecked within a Quick View under the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause rows in the invoice list to display a dash (-) when exporting the invoice via an extension, such as to QuickBooks Online.OnTime Management Suite
- Issue that could prevent some date-based user defined fields from converting to the correct time zone.OnTime Management SuiteOnTime Dispatch
- Issue that could cause sorting of some user defined fields within the Tracking view to cause the application to become slow or non-responsive.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to synchronize slower than necessary when rebuilding the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could occasionally cause the program to become nonresponsive, especially during synchronization.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent Tracking view from updating immediately when both OnTime Management Suite and Dispatch were running at the same time.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Tracking view from initially loading look-back days that were manually set.OnTime Dispatch
- Issue that could cause calculated item details, such as invoice balances, to appear blank.OnTime Management Suite
- Issue that prevented invoices from being removed/added when their paid value changed.OnTime Management Suite
- Issue that could cause PDF exports to display incorrect page numbers on invoices.OnTime Management Suite
- Issue causing item detail calculation not to start when the column became visible.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Unbilled Orders group ribbon button to reflect the current group state incorrectly.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 8, 2020
- General improvements to performance and memory usage.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the total amount and balance columns from loading immediately within the Invoices view.OnTime Management Suite
- Issue that could cause an error to appear when navigating to the Billing view.OnTime Management Suite
- Issue that could cause an error to appear when preforming a search within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the customer balance column from loading immediately within the Customers view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 6, 2020
- Improvements to the performance of all lists when refreshing after synchronization completes.OnTime Management SuiteOnTime Dispatch
- Improvements to performance when scrolling through the Tracking view with certain columns in view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a red or orange X to appear when scrolling horizontally through the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a red or orange X to appear when opening advanced search or the filter row within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error after sign in if a connection to the OnTime account could not be properly established.OnTime Management SuiteOnTime Dispatch
- Issue that could result in a failed route optimization using Basic optimization to show a message indicating that additional route optimization credits are required.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
January 3, 2020
- Improvements to the performance of list rendering, especially within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to the notification of a missing template customer.OnTime Dispatch
- Issue that would prevent exporting from main lists with proper encoding for some character sets.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error or red X to appear within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when attempting to update an order.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the application to become non-responsive after preforming a rebuild of the data file.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the default tracking view to persist the layout of a Quick View instead of the default view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Tracking view from updating when dispatching drivers from the Dispatching view of OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent a list from refreshing when pressing the F5 key.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
December 31, 2019
- Issue that would cause height, width, or length fields from being validated if those fields were set as required at a global or customer level.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Issue that could cause performance issues within Tracking view and other lists.OnTime Management Suite
- Issue that would prevent payment processing page from validating using some regional settings.OnTime Customer Web Portal
- Issue that caused unbilled orders to not be properly added or removed when their statuses were changed.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 26, 2019
- Improvements to the speed of updates to data in lists when changes are made on other PCs.OnTime Management SuiteOnTime Dispatch
- Issue that would cause an error to appear when attempting to access the Vehicles view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 23, 2019
- Improvements to the performance and reliability of the drivers list within the Dispatching view.OnTime Dispatch
- Improvements to the speed of updates across various lists.OnTime Management Suite
- Improvements to the responsiveness of application web services.
- Issue that could cause manual scheduling of route stops to schedule one day later than specified.OnTime Management Suite
- Issue that prevented manually scheduled route stops from appearing on other PCs immediately.OnTime Management Suite
- Issue that prevented additional filters from remaining active within the unbilled orders list when switching between views.OnTime Management Suite
- Issue that could prevent some customized reports from properly displaying images, such as digital signatures.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent log in to the Customer Web Portal if originating from a domain other than ontime360.com.OnTime Customer Web Portal
- Issue that could cause an error to appear when using accounting extensions.OnTime Management Suite
- Issue that could prevent website applet from masking the password field by default.OnTime Management Suite
- Issue that could prevent an order from immediately reappearing within the unbilled orders list if an invoice with which it was associated was deleted.OnTime Management Suite
- Issue that could prevent the application from loading after log in.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when loading the invoices page.OnTime Customer Web Portal
- Issue that could cause an error to appear when adding or editing a location within the address book page.OnTime Customer Web Portal
- Issues that could cause an error to appear when submitting an order within the order entry page.OnTime Customer Web Portal
- Issue that could cause an error when changing date range filters within the tracking page.OnTime Customer Web Portal
- Issue that could cause an error to appear when accessing the order list page.OnTime Mobile
- Various issues reported via the OnTime error reporting service.
December 9, 2019
- Issue that could cause a list to appear empty when added new records to an empty list.OnTime Management Suite
- Issue that could cause the visibility of selected row within the Unbilled Orders list to shift after adding orders to an invoice.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
December 4, 2019
- Issue that could result in a database driver mismatch on some versions of Windows 10.OnTime Management SuiteOnTime Dispatch
- Issue that could cause OnTime Dispatch to inaccurately report that an update was available after an update was just applied.OnTime Dispatch
- Issue that would cause an error when adding an order to an invoice or marking an order as billed.OnTime Management Suite
- Issue that could prevent some extensions, such as QuickBooks Online, from loading correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause orders that were deleted and then restored not to reflect the proper billing status.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent data from being immediately displayed in a column after that column was added to a list's view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the Billed column within the Tracking view from sorting or grouping.OnTime Management SuiteOnTime Dispatch
- Issue that could result in checkmark (Boolean) columns not using "TRUE" and "FALSE" for values when exporting to a CSV file.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent some checkmark (Boolean) columns from exporting data correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 29, 2019
- General performance improvements.OnTime Management SuiteOnTime Dispatch
- Optimizations to various lists to ensure faster and more up to date information is displayed.OnTime Management SuiteOnTime Dispatch
- Improvement to ensure that the Aging column within the Invoices list is updated correctly when OnTime Management Suite is not restarted for multiple days.OnTime Management Suite
- Issue that could prevent some extensions, such as QuickBooks Online, from loading correctly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 27, 2019
- Groups in main lists will remain persistent, or float, at the top of a group when scrolling, making it easier to view the current group at the top of the list.OnTime Management SuiteOnTime Dispatch
- Performance improvements to the initial loading time of main lists.OnTime Management SuiteOnTime Dispatch
- Performance improvements within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to performance of lists within Billing view.OnTime Management Suite
- Improvements to performance within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the Billing view from updating the item count immediately.OnTime Management Suite
- Issue that could prevent some older Quick Views from migrating correctly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the new custom report wizard to show an error after choosing the style of grouping.OnTime Management Suite
- Issue that could cause the unbilled orders loading bar and item count to not update properly.OnTime Management Suite
- Issue causing an error when searching lists when using the search bar in the upper right corner of the main application window.OnTime Management Suite
- Issue that would prevent the status label column with the Tracking view from updating immediately when modified.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 22, 2019
- When clicking Advanced Search in the Tracking view, focus is now placed within the first column for quick filtering.OnTime Management SuiteOnTime Dispatch
- Multiple lines of text are now shown on a single line within the Tracking view. Text it limited to 100 characters in this view to ensure consistent formatting.OnTime Management SuiteOnTime Dispatch
- Issue that prevented certain columns within the Tracking view, such as status label, from sorting, grouping, and filtering properly.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when clicking within lists that are not finished loading.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when loading quick view files from some cloud service providers.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when viewing some driver positions on a map.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error when loading some price sets within the order entry view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some date columns to display a date similar to "01/01/01" instead of an empty cell.OnTime Management SuiteOnTime Dispatch
- Issue that could result in focus being lost from the filter cell when searching a column from the filter row or advanced search.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent orders from immediately returning to the Unbilled Orders list if an invoice is deleted.OnTime Management Suite
- Issue that could prevent the total number of unbilled orders from refreshing properly within the Billing Summary view.OnTime Management Suite
- Issue that could result in a divide by zero error when an incremental modifier based on volume was incorrectly configured.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent changing a date filter on some Quick Views.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 8, 2019
- Issue that would prevent the unbilled orders list from updated promptly when removing orders from an invoice.OnTime Management Suite
- Issue that could prevent the Vehicles view, and other views, from display list data.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
November 7, 2019
- Issue that could cause the invoices or payments list to scroll to the top after refreshing.OnTime Management SuiteOnTime Dispatch
- Issue that would degrade the performance of lists when specific grouping was used.OnTime Management SuiteOnTime Dispatch
- Issue that caused grouping to initialize with all groups collapsed instead of expanded.OnTime Management SuiteOnTime Dispatch
- Issue that caused the "Restore Defaults" button not to work properly when customizing columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 5, 2019
- Setting that allows for personalization of how list scrolling behaves when layout changes are made. By default, lists will attempt to remain static and not scroll when layout changes occur. Change this behavior by checking the box labeled "Follow selected row when changes are made in main lists" under General Options or Program Options > Personalization.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a list to scroll to a different position when layout changed with events such as sorting and grouping.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent immediate synchronization of changes made within the Tracking view.OnTime Dispatch
- Issue that could prevent the refresh of list data when local changes were made to various records.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent changes made to user defined fields, customers, and locations from refreshing immediately after the change was made.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent a checkmark from immediately appearing for billing extensions columns within the Invoices and Payments views.OnTime Management Suite
- Issue that would cause double clicking with a column header to open the selected order within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some columns within main lists to show both date and time when only the date should have been displayed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause grouping to disappear within the Unbilled Orders list after changes were made or data was refreshed.OnTime Management Suite
- Issue that caused some UI elements not to be appropriately themed.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 4, 2019
- Optimization to the performance of main lists, especially within the Billing view.OnTime Management SuiteOnTime Dispatch
- Adjusted the checkmark icon to be clearer and adapt to the dark theme.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the Billed column filter within the Tracking view to return limited results.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
November 1, 2019
- Issue that could prevent the program from showing in the taskbar on launch.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an error to appear when using the search box, such as searching the Customers list.OnTime Management Suite
- Issue causing filters to be cleared when adding or removing columns from a view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 31, 2019
- Additional optimization to the performance of main lists.OnTime Management SuiteOnTime Dispatch
- Issue that would cause the "Limit searching and filtering to data displayed" setting to show only the current day’s orders when enabled.OnTime Management SuiteOnTime Dispatch
- Issue that could cause an extension with missing buttons to fail when loading.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent the progress indicator from appearing when loading or searching data.OnTime Management SuiteOnTime Dispatch
- Issue that could cause default layout of the Tracking view to not persist after loading a Quick View.OnTime Management SuiteOnTime Dispatch
- Issue causing the default layout of the Tracking view to not load after clicking the Clear Search button.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a DivideByZeroException error message when entering the Tracking view.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 30, 2019
- A new option is available named "Limit searching and filtering to data displayed", which can be found under General Options/Program Options > Tracking. By default, searches and filters are applied to ALL data. If this option is selected, searches and filters will be limited to the data displayed. This will focus searching on a smaller dataset, which can significantly increase performance.OnTime Management SuiteOnTime Dispatch
- The Tracking view will now load fewer records at once, which improves performance. Instead of manually selecting a number of month’s worth of data to display, the setting has changed to a number of days. This will allow for more granular control over the amount of data displayed.OnTime Management SuiteOnTime Dispatch
- Issue that could cause slow performance in some main lists, such as within the Billing view. This could also result in the program becoming unresponsive for a time.OnTime Management Suite
- Issue that would cause the Unbilled Orders list to not load correctly with “Hide Billed” enabled.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 29, 2019
Record change history and auditing: Easily view past changes made to many records.
History of changes made to a record can be accessed by selecting a record, right-clicking, and choosing "History" from within the context menu. Record history details the data changed, including the user that made the change, grouped by the timestamp of the change. Grouping can be changed to Property name by right-clicking within the list and choosing Group By > Property. History is available for the following records: users, locations, zones, price sets, customers, orders, invoices, payments, and vehicles.
- All new grid view for main lists within desktop applications. This new grid offers access to more data, streamlined data updates, and significantly improved performance.OnTime Management SuiteOnTime Dispatch
- New grid views support advanced filtering on any single column or combination of columns. Use compound expressions to filter data to a very specific level.OnTime Management SuiteOnTime Dispatch
- New Auto Filter Row makes searching on any column quick and easy.OnTime Management SuiteOnTime Dispatch
- Grid view filtering that supports more than just "equals" comparison. Now use comparisons such as Equals, Does not equal, Contains, Does not contain, Is like, Is not like, Begins with, Ends with, Is greater than, Is greater than or equal to, Is less than, and Is less than or equal to.OnTime Management SuiteOnTime Dispatch
- Grid views now support a Best Fit auto sizing of columns.OnTime Management SuiteOnTime Dispatch
- Grid views now support sorting by more than one column. Right-click on a column header to choose sorting for a column and then repeat that step on each additional column for which sorting should be applied.OnTime Management SuiteOnTime Dispatch
- Grid views now support grouping by any column. Right-click on a column header to group by that column. Multiple columns may be used for grouping.OnTime Management SuiteOnTime Dispatch
- Advanced filtering through the Filter Editor window. Right-click a column header to open the Filter Editor. Within the Filter Editor, any combination of comparisons can be defined to filter data to a very specific level.OnTime Management SuiteOnTime Dispatch
- New option to automatically calculate an optimal number of orders to display within the Tracking view. This option is turned on by default. Previously, a default of the top 500 most recent orders would be displayed. With this version, the performance was improved to allow for the 80,000 most recent records to be displayed without system slow down. The number of records chosen does not affect searches or filters, which will always search all available records.OnTime Management SuiteOnTime Dispatch
Hardware graphics acceleration.
To help improve the performance and rendering of large data, OnTime can now take advantage of a video card's processing power. This results in faster and smoother performance across the application. This feature requires a DirectX compatible video card and 64-bit Windows 8, 10, or higher. DirectX graphics acceleration can be disabled from within General Options or Program Options. If the hardware of the PC does not support graphics acceleration, the option will be disabled.
- Added a new Bill of Lading link within the notification bar that appears across the top of new orders when submitted within the Order Entry view of OnTime Dispatch. Clicking this link will load a preview of the Bill of Lading for the new order.OnTime Dispatch
- The OnTime API now includes additional headers for rate limits. If rate limits are reached, the response headers will include rate limit information, such as the number of API transactions used, number of remaining transactions, when rate limits will be reset, and when to next retry.OnTime SDK/API
- Added a list of selected price modifiers associated with an order to the special fields list within workflow notifications.OnTime Management Suite
- Added user defined fields as special fields within the workflow designer.OnTime Management Suite
- Added order tracking link as special field within workflow designer.OnTime Management Suite
- Added workflow designer event for new orders created through the Customer Web Portal.OnTime Management Suite
- Added workflow designer event for order transferred between drivers.OnTime Management Suite
Scan Barcode to Update Status: Availability of new desktop or console barcode scanning extension designed to change the status of an order when scanned with a variety of standalone barcode scanning equipment.
- The Search box in the upper right corner is now active for the Tracking view. The Search box searches for matches across text-based columns, which can be useful for broad searches across all columns. Because the Search box scans all columns, the operation can take considerably longer than using advanced search and filters.OnTime Management Suite
- Added row click-and-drag selection with CTRL/SHIFT modifiers.OnTime Management SuiteOnTime Dispatch
- Dark theme is now supported consistently across more of the desktop applications.OnTime Management SuiteOnTime Dispatch
- Main lists now include consistent keyboard shortcuts, which can be viewed by right-clicking with the list. Keyboard shortcuts include "Ins" to create a new record, "CTRL + C" to copy to the clipboard, "CTRL + P" to paste from the clipboard, "CTRL + A" to select all records, and "Del" to delete selected record(s).OnTime Management Suite
- Added "Show Deleted Items" as a command within the context menu of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Icons across context menus are updated and enhanced to render well on high DPI displays.OnTime Management SuiteOnTime Dispatch
- Improved performance when viewing a large number of orders within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvement to the reliability of the route scheduling service when changing to and from daylight saving time.OnTime Management Suite
- Perform quick searches within main lists by pressing "CTRL + F".OnTime Management Suite
- Improvements to performance when displaying the Total User Compensation column within the Tracking view.OnTime Management SuiteOnTime Dispatch
Available Drivers with Cities extension will now prompt for a Google Maps API key if one is not specified. Google now requires such a key for access to mapping data.
- Click and drag the mouse within lists to select rows. When moving beyond the top and bottom edges of the list, the list will continue to scroll, allowing for additional selection.OnTime Management SuiteOnTime Dispatch
- QuickBooks Online Extension now supports OAuth 2.0 for secure authorization.OnTime Management Suite
- Advanced Search has a new home: The Filter Editor. This simplified view is easier to read and far more powerful. All features that were in the previous Advanced Search area are available in the new Filter Editor. Unlimited compound expressions make it possible to filter data to a very specific level. Then, as was possible in previous versions, these advanced searches can be saved for later use as a Quick View.OnTime Management Suite
- Removed the initial setup dependency of SQL Server Compact 4.0. Installation of this component is only required if creating custom reports from scratch.OnTime Management Suite
- "Customize Current View" has been moved from the primary context menu in the main lists to the new context menu available when right clicking on a column's header. This function has been renamed to "Show/Hide Columns".OnTime Management SuiteOnTime Dispatch
- An issue that could allow for negative odometer reading when editing vehicles manually.OnTime Management Suite
- An issue that could cause the single order report to not load properly if the collection or delivery location are missing.OnTime Management Suite
- An issue that could cause unnecessary "unauthorized" messages when using OnTime Dispatch.OnTime Management Suite
- An issue when adding miscellaneous user compensation on an order where the number of hours was being incorrectly rounded in some instances.OnTime Management Suite
- An issue that would prevent using the "tab" key to navigate through editor fields within the workflow notification designer.OnTime Management Suite
- An issue that would prevent multiple user reports from combining into a single document when that option was selected.OnTime Management Suite
- An issue that caused an error when re-opening the Tracking view in specific scenarios.OnTime Management SuiteOnTime Dispatch
- An issue that could prevent total user compensation from displaying properly when exporting or copying from the Tracking view.OnTime Management SuiteOnTime Dispatch
- An issue that caused an error when importing orders with customers from a CSV or Excel file and mapping the GrantCWPAccess field.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some date columns to display time in UTC without local time zone conversation.OnTime Management SuiteOnTime Dispatch
- Issue that would cause date filtering to use UTC instead of local time.OnTime Management SuiteOnTime Dispatch
- Multiple issues that would prevent Quick Views created in OnTime 4 from migrating successfully to OnTime 5.OnTime Management SuiteOnTime Dispatch
- Issue that could prevent new Quick Views from saving.OnTime Management SuiteOnTime Dispatch
- Issue that would cause some data to not refresh properly within the Tracking view, such as status label.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent the desktop application from opening in a maximized window state.OnTime Management SuiteOnTime Dispatch
- Issue interpreting non-US formatted dates when migrating older versions of Quick Views.OnTime Management SuiteOnTime Dispatch
- Issue that could cause color coding to display inaccurately within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that caused the contact name to not appear within the Invoices list.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent numeric columns across lists to sort alphabetically instead of numerically.OnTime Management SuiteOnTime Dispatch
- Issue that caused the Customize Current View’s list of user defined fields to not display correctly within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that prevented the narrowing of columns across all lists. The minimum width of columns has been reduced.OnTime Management SuiteOnTime Dispatch
- Issue that caused the minimum width of columns to display improperly on PCs with high DPI screens.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a Quick Views filter expression to not persist.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the default width of columns to be too small.OnTime Management SuiteOnTime Dispatch
- Issue that caused retrieval of record history to fail.OnTime Management SuiteOnTime Dispatch
- Issue that caused columns with the invoices and payments lists to display incorrectly for extensions, such as QuickBooks Online.OnTime Management Suite
- Issue that caused the total number of orders to not display correctly at the bottom of the Tracking view.OnTime Dispatch
- Issue that could prevent multiple orders could not be added to an invoice from the Tracking view.OnTime Management Suite
- Issue that could result in updates not displaying immediately within the unbilled orders list.OnTime Management Suite
- Issue that would prevent viewing of credit card information, even when permissions were enabled.OnTime Management Suite
- Issue where unbilled orders did not appear properly.OnTime Management Suite
- Issue causing invoice totals to not update immediately within invoice list.OnTime Management Suite
- Issues that could cause tracking view filters to clear on refresh.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the following error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action. (Exception from HRESULT: 0x887A0005).OnTime Management SuiteOnTime Dispatch
- Issue causing column sizing to not be set properly for both new and existing views.OnTime Management SuiteOnTime Dispatch
- Issue resulting in poor performance when adding new payments within the billing view.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
August 30, 2019
- View current API usage within the Account Center area of OnTime Management Suite.OnTime Management Suite
- Improvements to the performance of loading the list of unbilled orders.OnTime Management Suite
- Issue that could cause some extensions to become unstable.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 7, 2019
- The order detail window now remembers the size and location it was last opened.OnTime Management SuiteOnTime Dispatch
- Improvements to API validation and feedback to developers when invalid data is encountered.OnTime SDK/API
- Improvements to reliability of SDK based extensions.OnTime SDK/API
- Find Distances tool no longer supports Canadian postal codes. Normal distance calculations replace this tool and happen automatically and function internationally.OnTime Dispatch
- An issue that would cause an error when downloading sample workflow notifications.OnTime Management Suite
- An issue when attempting to modify new driver groups before saving.OnTime Dispatch
- Issues that could cause unreliability with API rate limiting.OnTime SDK/API
- An issue that would cause grouping to reverse within the list of drivers within the dispatching view when toggling the option to hide drivers not available.OnTime Dispatch
- An issue causing some extensions to fail when updating location records with incomplete data.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 29, 2019
- Improvements to startup time.OnTime Management SuiteOnTime Dispatch
- Improvements to font rendering.OnTime Management SuiteOnTime Dispatch
- Added alert that will appear in order entry when the order does not exactly match the time offset defined in the selected price set.OnTime Management SuiteOnTime Dispatch
- Memory usage improvements and general system performance improvements.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 22, 2019
- Search for price set name within the advanced search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Searching Level of Service within the advanced search of the Tracking view now returns partial matches instead of exact matches.OnTime Management SuiteOnTime Dispatch
- Check boxes for signature capture on collection and delivery have swapped positions within the ribbon of the order entry form. Signature capture on collection now appears first.OnTime Management SuiteOnTime Dispatch
- Issues that could result in a price set's schedule not applying properly to the date and time fields within order entry.OnTime Management SuiteOnTime Dispatch
- Issues that could result in pricing calculations of certain price modifiers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause signature capture based price modifiers to not calculate properly when switching between price sets.OnTime Management SuiteOnTime Dispatch
- An issue that could restrict choosing latest arrival window times to match the exact time offset. Now wider time windows are allowed, and an alert is shown.OnTime Dispatch
- An issue that could cause the time offset correction alert to appear cropped on some monitors.OnTime Dispatch
- Various issues reported via the OnTime error reporting service.
May 15, 2019
- An issue that could cause the scheduler testing tool to fail when projecting schedules far into the future.OnTime Management Suite
- An issue that could cause some extensions using the SaveOrderStatusChange function to fail.OnTime Management Suite
- An issue that could cause time interval lists to respond to mouse wheel scrolling inappropriately.OnTime Management Suite
- An issue causing time interval lists to behave inconsistently when a price set schedule is applied.OnTime Management Suite
- Issue that could result in a route stop not saving after running scheduling tests.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 10, 2019
- Option on user accounts to control if the user is allowed to transfer orders to another user from within the OnTime Mobile apps.
- Option to turn on an off requirement for vehicle information when clocking in and out in OnTime Mobile as a driver.
- Create time clock sessions for drivers and dispatchers from within OnTime Management Suite and OnTime Dispatch.OnTime Management SuiteOnTime Dispatch
- User permissions to control creation and modification of user time clock sessions.OnTime Management Suite
- Ability to choose the order in which dimensions are presented. Under General Options > Order Entry, choose between "Height x Width x Length" and "Length x Width x Height".
- Automated route scheduler time of day now supports daylight saving adjustments.
- Vehicle information will not be required when clocking in or out if there are no vehicles present in the account.
- Improvements to performance when loading write in charges or custom price modifiers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause the route stop scheduler time to increase by one hour in time zones with daylight saving time.OnTime Management Suite
- An issue resulting in a price set schedule not working properly within the order entry view if time intervals were active and a price set schedule was applied to collection or delivery date and time.OnTime Dispatch
- An issue that prevented users from logging into the desktop apps after attempting to log in with incorrect credentials.OnTime Management SuiteOnTime Dispatch
- An issue in the OnTime SDK that prevented timestamps from being applied to status changes.OnTime SDK/API
- An issue that could cause an error to appear when viewing user compensation on an order with multiple drivers.OnTime Management SuiteOnTime Dispatch
- An issue that could cause an error when manually typing dates for the start or end range of a vehicle's usage within time clock sessions.OnTime Management Suite
- An issue that could cause user compensation to be multiplied by half in time and activity reports.OnTime Management Suite
- An issue where order time windows were not being converted to a customer's time zone.OnTime Customer Web Portal
- An issue where the Delivery.LatestArrivalTime fields was unable to display its value on reports.OnTime Customer Web Portal
- Various issues reported via the OnTime error reporting service.
April 30, 2019
- Create a new route stop based on an existing order. From within the Tracking view of Management Suite, right-click an order and choose New Route Stop from This Order.OnTime Management Suite
- A customer's total balance will now appear within the "Receive Payment" window.OnTime Management Suite
- When entering custom charges (or write in charges) the last 20 distinct entries will be available in a drop down list.OnTime Management SuiteOnTime Dispatch
- The number of rows displayed within the Unbilled Orders list is limited to improve performance. By default, rows are limited to the 500 most recent orders, by date that the order was submitted.OnTime Management Suite
- View how a vehicle has been used across users in time clock sessions. Right click on a vehicle within the Vehicles list and choose Usage in Time Clock Sessions.OnTime Management Suite
- Vehicle type can now be chosen when entering orders.OnTime Customer Web Portal
- Set a unique tracking number format for orders submitted through the Customer Web Portal. This setting can be changed under General Options > Order Entry.OnTime Management Suite
- A warning will now appear when deleting orders from the Tracking view when the order has already been placed on an invoice. Also added a warning when opening an invoice that contains a missing order.OnTime Management SuiteOnTime Dispatch
- Added collection and delivery email address as columns within Tracking view.OnTime Management SuiteOnTime Dispatch
- Removed Ovi and Czech maps due to maps being discontinued.OnTime Dispatch
- An issue in user reports where non-driver users on an order were being included in driver-only detail calculations.OnTime Management Suite
- An issue in user reports where archived misc. compensations were causing orders to be improperly included in the reportOnTime Management Suite
- A bug where the 'Today' date range times were reversed when choosing a date range for some user reports.OnTime Management Suite
- An issue in order entry regarding loading the selected price set and price modifiers when initializing the order entry view with an existing order.OnTime Dispatch
- An issue preventing orders from being marked as billed.OnTime Management Suite
- An issue in order entry regarding price set due date offset when using fixed time intervals.OnTime Dispatch
- An issue causing report icons to appear in order entry notification bar when inappropriate.OnTime Dispatch
- An issue when calculating the earliest/latest arrival times in order entry when both cutoff and offset apply.OnTime Dispatch
- An issue causing price modifiers to load improperly when changing the type property of a price set.OnTime Dispatch
- An issue preventing the Print button within the route optimization windows from working correctly when optimization was actively processing.OnTime Dispatch
- Issue that could cause an error message to appear when opening certain route stops.OnTime Management Suite
- Issue that would result in mouse wheel movements to interfere with scrolling within the order entry view.OnTime Dispatch
- Improvements to security and authorization functions.
- Various issues reported via the OnTime error reporting service.
April 5, 2019
- The automated Route Stop Scheduler can now be configured to up to a month in advance. Previously the route stop scheduler would only generate orders for the current day, but now a number of days can be specified. This will cause any route stops scheduled for that day in the future to be generated on the current day.OnTime Management Suite
- User defined fields are now included as available required fields during order entry at both the global and customer levels.OnTime Management SuiteOnTime Dispatch
- Route optimization report now displays arrival and departure times of each stop.OnTime Dispatch
- Status and current status label of an order are now available as special fields within the Workflow Notification Designer.OnTime Management Suite
- Choose between exact and interval lists of time when entering new orders. Previously, orders entered via OnTime Dispatch or the OnTime Customer Web Portal required setting the time portion of dates specifically down to the minute. A new option is available under General Options > Order Entry to display a list of time intervals. The intervals can be set to a number of minutes that suites your company. When choosing a time, users will then choose from a list of times.
- Manually schedule the next scheduled occurrence of a route stop.OnTime Management Suite
- Manually schedule a route stop for a specific date in the future.OnTime Management Suite
- Hide inactive user accounts in the Users view by right clicking within the list and choosing Hide Inactive Users.OnTime Management Suite
- Hide inactive customers in the Customers view by right clicking within the list and choosing Hide Inactive Customers.OnTime Management Suite
- Change zones assigned to locations in bulk. Right click within the Locations list and choose bulk edit. All selected locations will be updated to the zone selected.OnTime Management Suite
- Additional date presents when generating reports: This Week, This Month, and This Year.OnTime Management Suite
- Quick links to view the shipping label and waybill reports within the notification bar when submitting new orders from the Order Entry view.OnTime Dispatch
- Incoming Tracking Number and Outgoing Tracking Number fields are now available as special fields within the Workflow Notification Designer.OnTime Management Suite
- Customer departments and declared value are now available as fields within the Data Import tool.OnTime Management SuiteOnTime Dispatch
- Copy the tracking number by right clicking on the notification bar when submitting new orders from the Order Entry view.OnTime Dispatch
- Items view under Additional Details view of a new order now displayed multiple columns, showing the details of each item. Previously, only the description was shown.OnTime Dispatch
- Fixed a bug where price modifiers were not being loaded when opening existing route stops.OnTime Management Suite
- Issues that could cause some unbilled orders to display improperly within the Tracking view and Unbilled Orders list.OnTime Management Suite
- Issue that could cause same day cut off time and due date offsets to not calculate properly.OnTime Management Suite
- Issue within the workflow notification designer editor that could cause an error when dragging and dropping text.OnTime Management Suite
- Issue that could cause the list of modifiers within a price set to duplicate when changing the price set type.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
March 7, 2019
- Go to driver position: Right click on a user within the drivers list of the Dispatching view and choose Go to Driver Position. This will filter the Driver Positions map to show the selected driver.
- Find order in tracking: Right click on an order within the unassigned orders list of the Dispatching view and choose Find Order in Tracking. This will switch to the Tracking view and preform a search for the tracking number of the selected order.
- Last Order Submitted added as an available column within the Customers list. This column will display the date and time of the most recent order submitted by each customer.
- Option for different distance calculations used when generating user compensation reports. Available under General Options > General > Reports, choose from the sum of distances of the orders on the report or the sum of odometer readings taken when drivers clock in and out.OnTime Management Suite
- Search user defined fields on orders within Advanced Search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- The vehicle and vehicle type in use by a driver is now shown within the drivers list under the Dispatching view of OnTime Dispatch. The vehicle currently in use by a driver is determined by the vehicle chosen when the driver clocks in and out of OnTime Mobile.OnTime Dispatch
- New permissions to allow a user to view a customer’s password and the password of other users.OnTime Management Suite
- The name of the currently assigned driver now appears within the route stops list view.OnTime Management Suite
- Search fields are now sorted alphabetically within Advanced Search of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Zone lookup tables can now store values with more than two decimal places.OnTime Management Suite
- Issue that could cause dispatcher compensation to appear within a driver's time and activity report.OnTime Management Suite
- Issue that could result in some orders not appearing in searches within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Issue that could cause dispatcher miscellaneous compensation for secondary users to not be included in subtotal without first refreshing within order details.OnTime Management SuiteOnTime Dispatch
- Issue that could cause some SDK based extensions to not update specific records properly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
February 27, 2019
- View and restore deleted zones within the zones list.OnTime Management Suite
- Improvements to user compensation reporting, including more details when multiple drivers are involved.OnTime Management Suite
- Issue that could cause driver positions to appear incorrectly within non-U.S. English cultures.
- Issue causing report optimization report preview to display unwanted coded information.
- Issue that could cause user compensation to display incorrectly.
- Issue that could cause some modified reports to not load properly.
- Issue that could cause the map within the route optimization window to crash.
- Issue that could result in some zone lookup table cells to not save changed values.
- Issue that could result in user time clock sessions from appearing within Time and Activity reports.
- Various issues reported via the OnTime error reporting service.
February 18, 2019
- Print route optimization results directly from the route optimization window.OnTime Dispatch
- The OnTime Account Portal is available online at www.ontime360.com/account. Log in to this portal to edit profile information, adjust an account's subscription plan, make payments, adjust auto pay settings, and view invoices and payments.
- Credit card processing: Set up use of a payment gateway under General Options > Connections > Payment Processing. Currently Authorize.NET is the only supported payment gateway. Additional payment gateways will be added in the future.
- Credit card processing within OnTime Management Suite. Payments can now be made using a customer’s credit card information from within the Billing section of a customer’s record. Payments can be applied to an invoice or as standalone payments.OnTime Management Suite
- Credit card processing within the OnTime Customer Web Portal. This feature can be turned on and off from within the Customer web Portal settings section of General Options. Payment processing can appear in two locations: Before order submission (pre-pay) and from the invoices page (post-pay).OnTime Customer Web Portal
- New permissions to view and update customer credit card information.OnTime Management Suite
- User price set compensation is now included in the Total User Compensation column of Tracking view.OnTime Management SuiteOnTime Dispatch
- An option to show full address information within the route optimization window. By default, orders and stops displayed in the list show minimal address information. Click the Options button on the route optimization window to enable the setting to display full address information.OnTime Dispatch
- Ability to edit COD collection information from within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to startup and general performance of desktop applications.OnTime Management SuiteOnTime Dispatch
- Improvements to the zone lookup table editor. The interface has been visually refreshed, with performance improvements to the loading and saving of zone lookup tables. It’s now possible to clear cells, individually and in a range, instead of leaving them at zero.OnTime Management Suite
- Improvements to how some data is stored locally for desktop applications. For some accounts this will result in faster synchronization, overall performance, and the ability to hold more records locally before setting an archive date.OnTime Management SuiteOnTime Dispatch
- Improvements to the use of customer time zones within the Customer Web Portal. Dates and times are formatted to the time zone specified under a customer’s record.OnTime Customer Web Portal
- Improvements to the load time and overall performance of the Tracking page within the Customer Web Portal.OnTime Customer Web Portal
- Improvements to the amount of data space saved when using the archive date setting and purge deleted items function.OnTime Management SuiteOnTime Dispatch
- Improvements to the Xero Extension, making it easier to use with additional automation.
- Improvements to the FreshBooks Extension.
- Improvements to minimize the amount of data required to store route stops.OnTime Management Suite
- Issue where the RouteName property would always return null on an order via the OnTime API.
- Fixed incorrect data type label on collection and delivery fields in file import mapping.
- Various issues reported via the OnTime error reporting service.
January 7, 2019
- Various issues reported via the OnTime error reporting service.
December 21, 2018
Route optimization: Instead of manually choosing the order in which driver stops are sorted, the route optimization feature can be used to automatically sort the stops in the best order.
Three methods of route optimization are available including Basic (Point-to-Point), Vehicle Route, and Vehicle Route with Time Windows. Each stop is optimized so that all stops can be visited across the shortest possible geographic distance along streets and roads, while prioritizing the arrival time window for each stop. Using an advanced genetic algorithm, geographic distance is measured thoroughly to ensure the best route using live mapping data. The time window assigned to each stop is evaluated to ensure that the driver will arrive at each stop within that time window. This results in a geographic optimization that honors time constraints. Route statistics are enhanced to include accurate estimates of time and distance between each stop based on available mapping data.
- Driver Position History: Replay the locations and routes traveled by users of the OnTime Mobile app. Select a date range to retrieve and all location tracking data for the selected user. Then click the Play button to see the user's location replayed on the map.OnTime Dispatch
- Driver Settlement report: Print and email driver settlement reports, individually or in bulk. Right-click on a user to access this new report.OnTime Management Suite
- Driver price set compensation is now included under the User Compensation area of an order’s details.OnTime Management SuiteOnTime Dispatch
- My Orders list view can now be changed between orders view and stops view.OnTime Mobile
- Barcode scanning into reference number, purchase order, comments, description, incoming tracking number, and outgoing tracking number fields.OnTime Mobile
- Added customer department as a column to the Tracking view.OnTime DispatchOnTime Mobile
- Option to clear sort order within route optimization list, which resets the list to chronological order. Right click the list and choose "Clear Sort Order".OnTime Dispatch
- Workflow Notification Designer now highlights special fields as tags, which can be clicked on. A new preview option makes it possible to view a preview of the message as it will appear when being sent.OnTime Management Suite
- Customer Web Portal settings within a customer record have a refined and more detailed interface.OnTime Management Suite
- Issue that could cause report database synchronization to progress beyond 100% due to the database reaching its maximum file size.OnTime Management Suite
- Added sorting to department and customer contacts lists.OnTime Dispatch
- An issue that caused the price set editor to prompt for saving multiple times.OnTime Management Suite
- An issue that could cause a problem opening notifications from within the Workflow Designer.OnTime Management Suite
- An issue with Terms and Conditions not displaying properly.OnTime Management SuiteOnTime Dispatch
- An issue that could cause unbilled orders, tracking, or other lists to fail to load with the following message: These columns don't currently have unique values.OnTime Management SuiteOnTime Dispatch
- General fixes for security, reliability, and performance across the API and SDK.OnTime SDK/API
- An issue causing some quick views to display an error message.OnTime Management SuiteOnTime Dispatch
- An issue causing the insertion of special fields within the workflow designer to fail.OnTime Management Suite
- An issue that could cause running a scan for unbilled orders to report incorrect results.OnTime Management Suite
- An issue that could cause some the sorting of some orders to appear out of sequence.OnTime Dispatch
- An issue that could cause an error when running route optimization with the "return home" option selected.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
October 17, 2018
- An issue that could cause the program to not respond when a synchronization conflict occurs.
- Various issues reported via the OnTime error reporting service.
October 8, 2018
- Option to disable geocoding accuracy. This reduces the accuracy of distance calculations, but may be useful in regions where street addresses are not always available or specific enough.
- Added customer telephone number as available column within the tracking view.OnTime Management SuiteOnTime Dispatch
- When starting an OnTime desktop application, users will now be prompted to rebuild the data file on their PC if an administrator has performed an action that require all data files to be rebuilt. Certain features, such as archiving and purging data, require that the data file be rebuilt on all PCs under an OnTime account.OnTime Management SuiteOnTime Dispatch
- Improvements to synchronization when both OnTime Management Suite and OnTime Dispatch are running at the same time on the same PC.OnTime Management SuiteOnTime Dispatch
- Improved purge data function to include more data for space savings.
- Improved reliability of synchronization, especially when there are conflicts.
- Improved geocoding of addresses outside of the United States.
- Streamlined the process of adding a billing cycle to an invoice. When adding a billing cycle to an invoice, all orders will be marked as billed and the billing cycle entry will be marked as processed.OnTime Management Suite
- When granting a customer access to the Customer Web Portal, the password field must not be blank.OnTime Management Suite
- The password field on a customer record for accessing the Customer Web Portal is now masked.OnTime Management Suite
- When deleting customer or location records, any links between the two are removed.OnTime Management SuiteOnTime Dispatch
- An issue that could cause a message to falsely appear indicating that another user had already edited the same record.OnTime Dispatch
- An issue that caused recalculation of distance to not work properly within order entry.
- An issue that could cause the synchronization conflict window to appear behind the program.
- An issue that could cause a crash when resolving synchronization conflicts.
- An issue that caused time sessions to save incorrectly.
- An issue that could result in double synchronization if both OnTime Management Suite and OnTime Dispatch were running at the same time.
- Various issues reported via the OnTime error reporting service.
August 30, 2018
- Option to change the type of list shown for "My Orders" within the OnTime Mobile Android and iOS app. Options include always showing as orders, always showing as individual stops, and letting the mobile user decide. This feature will be available within the mobile apps in an upcoming release.OnTime Management Suite
- Location records now include a Stop Duration setting. This will be used in route optimization to customize the amount of time a driver is expected to be at a given location before moving on.OnTime Management SuiteOnTime Dispatch
- New option for submitting Diagnostic Data to OnTime Customer Support. Available under the Help tab as a button labeled Submit Diagnostics to OnTime Support.OnTime Management SuiteOnTime Dispatch
- Additional feedback when searching for addresses within the Location editor window.OnTime Management SuiteOnTime Dispatch
- Improved synchronization reliability.OnTime Management SuiteOnTime Dispatch
- Improvements to detect when another user edits a record while you have the same record open and try to save changes.OnTime Management SuiteOnTime Dispatch
- Various improvements to performance and security.
- When creating a new order through the API or SDK, if "date submitted" is not specified it will now default to the current date and time.OnTime SDK/API
- An issue that caused incorrect mapping of certain date fields within reports.OnTime Management SuiteOnTime Dispatch
- An issue that could case an error when updating the locations on an existing order.OnTime Management SuiteOnTime Dispatch
- An issue that would cause new locations to default to a one minute stop duration instead of "Not Set".OnTime Management SuiteOnTime Dispatch
- An issue that would cause an error when updating predefined status labels.OnTime Management SuiteOnTime Dispatch
- An issue that would cause an error when adding or modifying a status change to an order through the tracking details window.OnTime Management SuiteOnTime Dispatch
- An issue that casused a crash when system display scaling was set to a value higher than 300%.OnTime Management SuiteOnTime Dispatch
- An issue that could cause unintended fields to appear within autocomplete when editing an expression within reports.OnTime Management SuiteOnTime Dispatch
- Issues where various fields did not display proper data on reports.OnTime Management SuiteOnTime Dispatch
- An issue where empty dates would display as "1/1/0001" within various reports.OnTime Management SuiteOnTime Dispatch
- Fixed issues with certain fields within various reports.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 3, 2018
- View the API endpoints (URLs) set up for an OnTime account. Navigate to General Options > Connections > Online API and click the link labeled "What are the API endpoints for this account?"OnTime Management Suite
- Retrieve order reports in PDF or PNG format, including bill of lading, waybill, and shipping label.OnTime SDK/API
- Realtime updates to the driver list and driver map. Instead of waiting for a synchronization event or a timer to complete, the driver list and driver map are updated immediately as changes are made. This means that GPS information is reflected in real-time on the driver map.OnTime Dispatch
- Stay focused on the drivers you need to track by selecting drivers to display on the driver map. Also choose if labels on pins displaying the driver’s name should be shown at all times or just when hovering with the mouse cursor.OnTime Dispatch
- Driver Grouping: The driver map now includes a new way to group and display drivers called Driver Groups. Create as many groups as needed and organize drivers into different groups. Driver Groups will appear on the left side within the navigation bar. Quickly switch between Driver Groups to see only those users on the driver map. Driver Groups are synchronized across an OnTime account, making then easily accessible on all PCs within your organization.OnTime Dispatch
- All new report viewer and report designer. Rewritten to be easier to use, more reliable, and consistent. Report data models are consistent across reports and line up with the data structure of the OnTime API and SDK. When modifying reports, the Field List is easier to read and understand. Features of the report designer that were previously confusing have been greatly simplified.OnTime Management SuiteOnTime Dispatch
- Knowledge base articles were added to answer common questions about report customization when using the new report designer.
- Report properties can now be controlled by expressions, making it more intuitive to get desired customizations. Previously, scripting, which required knowledge of programming, was needed to make such customizations.OnTime Management SuiteOnTime Dispatch
- The Field List within the reports designer now includes significantly more fields. Previously, most reports offered approximately 30 fields. Now reports generally offer over 500 fields for report customization.OnTime Management SuiteOnTime Dispatch
- More easily import and export report templates with the new *.OTRPT format. These new Import and Export buttons are conveniently located on the report designer toolbar and the toolbar under the Reports view.OnTime Management SuiteOnTime Dispatch
- The Reports view within Management Suite now includes a centralized location to modify all report templates. Under the Reports view, click the button labeled Modify Templates which appears under the Reports tab. Previously, modification of a report required opening a preview of the report and then clicking the Modify button on the toolbar. While the old method is still available, there’s no need to preview a report before finding the option to modify a report within the report designer.OnTime Management Suite
- Report designer and calculated fields now offer new functions and syntax highlighting within the Expression editor.OnTime Management SuiteOnTime Dispatch
- Preview tab within the report designer. Immediately see how customizations will appear. Consistent sample data appears in all fields. Previously it was necessary to save changes, close the report designer, and open a preview to see changes made. The new Preview tab within the report designer will make viewing changes much faster.OnTime Management SuiteOnTime Dispatch
- Grouping and sorting are now available within the report designer. Locate and click the Group and Sort tab at the bottom of the report designer. A pane will appear making it possible to group and sort lists within appropriate reports.OnTime Management SuiteOnTime Dispatch
- The OnTime SDK is now available for developers on NuGet.org.OnTime SDK/API
- The OnTime API and SDK samples now available on Github.OnTime SDK/API
- New Visual Studio extension (VSIX) available for creating extensions for OnTime. This makes it easy to package a project in Visual Studio into an OnTime Extension. This extension is freely available on the Visual Studio Marketplace. Locate the extension on the Marketplace by searching for: OnTimeOnTime SDK/API
- Hosting and deployment of public and private extensions is now available within the OnTime Extension Directory. Contact customer support for more information on how to get your extension listed.OnTime SDK/API
- Updates to underlying UI structure across the desktop apps to improve appearance, performance, and reliability.OnTime Management SuiteOnTime Dispatch
- Icons have been updated for high resolution displays with increased display scaling.OnTime Management SuiteOnTime Dispatch
- Report database synchronization performance and reliability are significantly improved. Data transfer speeds have increased upwards of 700% over previous versions.OnTime Management Suite
- Improvements to the security, reliability, and performance of OnTime API and OnTime Extension SDK.OnTime SDK/API
- Improvements to the display of reports within the Customer Web Portal, including titling of PDF documents.OnTime Customer Web Portal
- Reports now appear in new windows and will display the name of the report in the browser’s title bar.OnTime Customer Web Portal
- Fundamental updates to OnTime Mobile apps to improve security, reliability, and performance.OnTime Mobile
- Improvements and bug fixes to QuickBooks Online, Xero, and FreshBooks extensions.OnTime Management Suite
- Adding multiple lines to the Customer Instructions field of a price set will now display properly within the Customer Web Portal.OnTime Customer Web Portal
- Limited personal information displayed on the tracking results page generated by the Tracking Website Applet.
- Issue with prices of options not appearing on standard invoice.OnTime Management Suite
- Restoring a deleted order will now also restore the billing status of the order.OnTime Management Suite
- Zone names are now presented in alphabetical order within zone tables.OnTime Management Suite
- An issue where the “Sent To” column within the invoice or payments lists may not properly reflect if the record has been sent through an OnTime Extension.OnTime Management Suite
- Issue with incomplete information submitted during network diagnostics test.OnTime Management SuiteOnTime Dispatch
- Issue causing transparent GIF images imported as signatures to appear entirely black.OnTime Management SuiteOnTime Dispatch
- Improvements to the reliability of the subscription change wizard.OnTime Management Suite
- Improvements to the handling of synchronization conflicts.OnTime Management SuiteOnTime Dispatch
- Issue that caused invoice transfer to QuickBooks Pro to appear as if it failed with a red X instead of succeeding with a green check.OnTime Management SuiteOnTime Dispatch
- Issue that caused the display of some Google Maps to appear incorrectly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
March 8, 2018
- Improved performance within zone lookup table designer when dealing with larger data sets.OnTime Management Suite
- Improved performance and responsiveness within zone lookup table designer when pasting data.OnTime Management Suite
- Updated website applet code links to HTTPS.OnTime Management Suite
- New methods to retrieve status changes associated with an order.OnTime SDK/API
- Updated Extension SDK.OnTime SDK/API
- Updated Extension SDK and API documentation.OnTime SDK/API
February 23, 2018
- Password policy settings for user accounts. Set password complexity requirements and OnTime will enforce those for every new or modified user account. Complexity requirements include setting a minimum length, containing both upper and lower case characters, containing both numbers and letters, and containing at least one special character.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Password policy settings for customers and contacts. Set password complexity requirements and OnTime will enforce those for every new or modified customer or contact. Complexity requirements include setting a minimum length, containing both upper and lower case characters, containing both numbers and letters, and containing at least one special character.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Disable access for OnTime Mobile for Windows Mobile to enhance security of an account.OnTime Management Suite
- The driver list within the Dispatching view can now be grouped by time clock status.OnTime Dispatch
- New functions to retrieve price sets and price modifiers by name.OnTime SDK/API
- Refreshed documentation and samples for the OnTime Extension SDK.OnTime SDK/API
- Refreshed documentation and samples for the OnTime API.OnTime SDK/API
- If customer account generation is not enabled, the generate button appearing next to the account number text box will not be enabled.OnTime Management SuiteOnTime Dispatch
- Improvements to the export function within lists. Columns containing multiple lines or special characters will now be exported in a way that preserves the structure of those elements.OnTime Management Suite
- Incremental values are reflected in test values within test area display for incremental price modifiers. This is done by rounding the test value to the next increment.OnTime Management Suite
- Improvements were made to the way the driver list is grouped by availability, mobile app sign in status, and time clock status.OnTime Dispatch
- Enhancements to security of network communication between OnTime apps and OnTime servers.
- Improvements to the performance and security of the OnTime API, both REST and SOAP versions.OnTime SDK/API
- Improved exporting of data to CSV file from any list within OnTime Management Suite. Multiple lines and special characters are now supported.OnTime Management Suite
- New sample data, including additional individual and grouped price modifiers.OnTime Management Suite
- The menu item and button used for changing the sign in status of a driver in the driver list has been renamed to "Set to: Signed In" and "Set to: Signed Out"OnTime Dispatch
- An issue that could cause time zone conversion to fail when exporting orders from the tracking page.OnTime Customer Web Portal
- Issue that could cause changing the all zones/selected zones setting within a price set to not save properly.OnTime Management Suite
- Issue that could result in list of unassigned orders within the Dispatching view to not load properly.OnTime Dispatch
- Issue that could cause the unbilled orders list to fail to load under the Billing view when grouping was turned on.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
January 6, 2018
- Push notifications integrated into the Workflow Notification Designer for use with the OnTime Mobile for iOS and Android apps.OnTime Management Suite
- New area of Workflow Notification Designer: Customers. Now generate notifications when a new customer is created from the OnTime Customer Web Portal.OnTime Management Suite
- Added support for showing availability status within the drivers view of OnTime Dispatch.OnTime Dispatch
- Price modifier test values are now persisted between sessions.OnTime Management Suite
- Price modifier test values may be cleared by clicking the new link labeled “Clear test values”.OnTime Management Suite
- Driver availability information now appears in the dispatching view’s driver list. See if drivers have made themselves available for work, what their current status and position is, and when they expect their status to next change.OnTime Dispatch
- Added quantity, weight, currently assigned driver, collection driver, and delivery driver as available fields to be exported to line item descriptions on invoices within QuickBooks Online.OnTime Management Suite
- Automatic generation of customer account numbers when creating new customers.OnTime Management SuiteOnTime Dispatch
- Automatic generation of customer account numbers when importing files that result in the creation of new customers.OnTime Management SuiteOnTime Dispatch
- New SAVE prefix on functions which will return the saved object.OnTime SDK/API
- Simple filtering and searching with WHERE suffix when getting lists.OnTime SDK/API
- Added SaveOrderStatusChange function for inserting new status changes on an order.OnTime SDK/API
- Choose how the Driver List in the Dispatching view is grouped: by driver availability or sign in to OnTime Mobile Web. The default is driver availability, but can be changed within General Options of OnTime Management Suite.OnTime Management SuiteOnTime Dispatch
- Row spacing option is now available within OnTime Dispatch.OnTime Dispatch
- New sample data, including additional individual and grouped price modifiers.OnTime Management Suite
- Streamlined UI within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- UI support for 4k displays within order details of the Tracking view.OnTime Management SuiteOnTime Dispatch
- UI support for 4k displays within the Dispatching view.OnTime Dispatch
- Improvements to the display of Program Options.OnTime Dispatch
- General improvements to the capability, reliability, and security of the OnTime SDK and API.OnTime SDK/API
- Improvements to the user compensation area when viewing order details.OnTime Management SuiteOnTime Dispatch
- Automatic generation of tracking numbers when creating new orders via extensions with the SDK and across the online API.OnTime SDK/API
- Automatic generation of customer account numbers when creating new customers.OnTime SDK/API
- Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- User defined fields can now be retrieved by field name in a case insensitive way.OnTime SDK/API
Possible breaking change: Price modifiers specifying a range may not have properly determined if they applied when contained within a price modifier group.
A change in this release fixes this issue. Price modifiers with a specified range that do not have the upper value specified correctly may start appearing as not applicable and will not be included in the group calculations. To ensure calculations continue working as expected within this situation, check that price modifiers specifying a range have the upper value set correctly.
- Possible breaking change: All dates passed in and out of the REST and SOAP online APIs are forced to be in UTC format.OnTime SDK/API
- Issue that could result in list of unassigned orders within the Dispatching view to not load properly.OnTime Dispatch
- Issue that would cause date submitted field to show current date even when importing a file and mapping the order date field.OnTime Management SuiteOnTime Dispatch
- Issue that would prevent settings from being saved when the only change was a modification to the case of a letter.OnTime Management SuiteOnTime Dispatch
- Issue that prevented status changes from sorting properly by date when clicking the date header column under Status Changes within the Order Details view.OnTime Management SuiteOnTime Dispatch
- Issue that could result in duplicate tracking numbers if multiple orders were submitted at once.
- Issue causing digital signatures to not appear within order details if signature was not required on an order.OnTime Management SuiteOnTime Dispatch
- Issue that would cause the CWP to not load properly if an invalid language/culture ID was used.OnTime Customer Web Portal
- Issue that would cause user list to not load properly when adding miscellaneous user compensation.OnTime Management SuiteOnTime Dispatch
- Issue where orders submitted through the API or an Extension would show the submission source as Unknown.OnTime Management SuiteOnTime Dispatch
- Issue that would allow miscellaneous user compensation to be added to an order without a user specified.OnTime Management SuiteOnTime Dispatch
- An issue that could result in the option for manual import of an image as a signature to not appear.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
October 10, 2017
- Added option to control if a customer can still submit an order through the Customer Web Portal even when pricing cannot be fully calculated.OnTime Management Suite
- Improvements to the accuracy and reliability of geocoding addresses worldwide.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improvements to the accuracy and reliability of distance calculations worldwide.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improvements to the use of Bing Maps and Google Maps in geocoding and distance calculation.OnTime Management SuiteOnTime DispatchOnTime Customer Web Portal
- Improved results when using the yellow search bar to verify an address.OnTime Management SuiteOnTime Dispatch
- Reliability improvements to the OnTime Extension framework.OnTime Management SuiteOnTime Dispatch
- Issue that could cut off text in some text boxes within General Options.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
September 21, 2017
- Issue that affected rebuilding of the data file on some PCs.OnTime Management SuiteOnTime Dispatch
- Issue that could cause the program to not start successfully on PCs with regional setting configured as Turkish.OnTime Management SuiteOnTime Dispatch
- Issue that could cause customer records with subaccounts or contacts to not save properly on some PCs.OnTime Management SuiteOnTime Dispatch
- Issue that may result in an error within the Tracking view while reassigning orders when grouping is active.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
August 18, 2017
- Invoices within Customer Web Portal now include time zone translation to ensure that date and times show in the customer's local time zone.OnTime Customer Web Portal
- Issue that would cause a failure when attempting to upgrade an OnTime account's subscription plan and using PayPal as the payment method.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
June 25, 2017
- Make payments for an OnTime account using PayPal. Within OnTime Management Suite navigate to the Account tab and click the button labeled Make Payment. After specifying the amount to pay, click the button labeled Pay with PayPal to initiate a one-time payment through PayPal.OnTime Management Suite
- Turn on and off the ability for a user to access time clock features within OnTime Mobile.OnTime Management Suite
- Print a Route Assignment Sheet by right clicking on a route and choosing Print. The occupied zones and route stops scheduled for the current day will appear on the report.OnTime Management Suite
- Added Customer Contact Name and Declared Value as available columns within the Tracking view.OnTime Management SuiteOnTime Dispatch
- Improvements to various user interface designs.OnTime Management Suite
- Foundational improvements to OnTime Mobile Web to ensure better reliability and security.OnTime Mobile
- Issue that caused the Primary culture setting within General Options to not save properly.OnTime Management Suite
- Issue that caused columns within the Tracking view to display improperly.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 13, 2017
- Added invoice sending preferences as columns to the invoices list. New columns include postal, email, and fax.OnTime Management Suite
- Added invoice column to the payments list under the Billing view. This will reflect the invoice number to which the payment is currently assigned.OnTime Management Suite
- Receive payment form has been enhanced to support high DPI displays and report if the customer record associated with the payment has been deleted.OnTime Management Suite
- Changed label from deliveries to orders on Time and Activity report.OnTime Management Suite
- Issue causing default columns widths to be too small on high-DPI displays.OnTime Management SuiteOnTime Dispatch
- Various issues reported via the OnTime error reporting service.
June 8, 2017
- Email address validation added to the order entry form and address book form of the Customer Web Portal.OnTime Customer Web Portal
- Multiple email addresses can be specified for a location within the address book by separating each email address with a comma (,) or semicolon (;).OnTime Customer Web Portal
- Various issues reported via the OnTime error reporting service.
May 26, 2017
- Added quantity and weight as available fields to be exported to line item descriptions on invoices within QuickBooks Pro.OnTime Management Suite
- Improvements to the appearance and function of the contact lookup pane available within the order entry form of OnTime Dispatch.OnTime Dispatch
- Improved the appearance of certain UI elements within the order entry form of OnTime Dispatch when using the Dark theme.OnTime Management SuiteOnTime Dispatch
- Issue that could cause a price set name to appear improperly after changing the collection or delivery time in a way that could affect the schedule associated with the price set within the order entry page of the Customer Web Portal.OnTime Customer Web Portal
- Issue with text not appearing when rendering text against information bars and using the Dark theme.OnTime Management SuiteOnTime Dispatch
- Issue causing Google Maps to not render properly when mapping the route for an order.OnTime Dispatch
- Issue that caused the driver role checkbox to be hidden from the User editor window.OnTime Management Suite
- Issue that caused clipping to occur for notifications within the User editor window.OnTime Management Suite
- Various issues reported via the OnTime error reporting service.
May 15, 2017
- Updated interface for making payments for OnTime service and saving payment options.
- Issue that would cause text within the backstage area to be difficult to read when Dark theme is active.
- Issue that could cause changes in the tracking view to not be updated.
- Issue that could result in an error when trying to create a new customer within a new, empty OnTime account.
May 12, 2017
- Mobile app options for location tracking interval and synchronization frequency.
- When importing customers or locations from an Excel or CSV file, the comments field is now available in the mapping list.
- Added autosize option for columns in the price modifiers, vehicles, unbilled orders, billing cycles, invoices, and payments lists.
- Improved User account editor window.
- Improvements to the address book search bar within the order entry page of the OnTime Customer Web Portal. Searching now responds to the Enter key and provides feedback more quickly.
- All accounts have been upgraded to the new OnTime Customer Web Portal version 4. This includes enhancements to the order entry page and an all new comprehensive API, available in both SOAP and REST endpoints.
- Improvements to the security, performance, and stability of the OnTime Customer Web Portal.
- Improvements to the tabbing through the order entry page of the OnTime Customer Web Portal. Now just press the Tab key to advance to the next field. Press Shift + Tab to go back to the previous field.
- Improved rendering of signatures within the tracking view details window. Improved saving of signatures from mobile apps.
- The name of the currently logged in user shown within the OnTime Customer Web Portal is now restored across sessions.
- Improved the reliability and performance of displaying the invoice number to which an order is assigned when viewing the details of an order in the Tracking view.
- A driver’s arrival time is now removed from a duplicated order when using the “New Order Based on This Order…” feature from the Tracking view.
- Improved the performance of the calculation and rendering of the “Total Amount” and “Balance” columns of the Invoices list.
- Improvements to the reliability of Saved Views when grouped and sorted in the Tracking view.
- Improved icons in the Tracking view.
- Limited User Accounts have been relabeled to Inactive User Accounts.
- Issue with rendering of time sheet details columns on certain high DPI (4K) displays.
- Issue where long text was not wrapped properly for service level notes and location notes on the order entry page of the OnTime Customer Web Portal.
- Issue that would result in the default collection location not loading automatically on the order entry page of the OnTime Customer Web Portal.
- Issue that could result in some imported addresses not appearing in search results on the order entry page of the OnTime Customer Web Portal.
- Issue that could prevent legacy extensions from installing or updating properly.
- Various issues reported via the OnTime error reporting service.
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