If you are just getting started with courier software or are looking to change for the first time in a long time, the landscape may be intimidating. With so many options that have so many differences, how do you begin? In this article, we will explore what you can expect and what you should do when getting started with courier software.
Define Your Needs
Before you begin looking at different courier software solutions, you should determine why you are considering using software and what aspects of your company require the most improvement by that software.
Once you have defined your company’s weaknesses, you should consider how many people at your company will be using the software and for what purpose, what aspects of your company currently work and should not change, what you expect for the future, and what type of hardware you currently have available.
These considerations will affect whether you should seek a custom-developed solution, a basic package, or something in between. Additionally, you will be able to outline your budget better and more effectively assess what solution may be right for you.
Determine Your Budget
As mentioned, your budget will be affected by what your company needs. If your needs are more elaborate, you may require a larger budget or a more specific solution; however, more simple needs can generally be covered by a small monthly budget. If you foresee the need to change or upgrade your current hardware, this will also need to be factored into your initial investment.
Another important consideration regarding your budget will be your ability to grow with your chosen software solution. Consider the different ways you expect to expand your business in the future and see if your software will be able to accommodate your budgetary needs and provide the features necessary to meet these expectations.
Try and Compare Options
Before you commit to a delivery management solution, you will want to invest some time into researching the various options available to you and comparing the features that these options offer. Consider which areas of your business need the most improvement to assess which features align best with your needs. Many solutions offer trial versions, which you can download for free to better determine whether or not a software is right for you. For more information about what to look for during your evaluation, refer to 5 Questions to Ask Yourself When Evaluating Courier Software and 5 More Questions to Ask Yourself When Evaluating Courier Software.
Dedicate Transition Time
Once you have researched a few solutions, you will likely have discovered one that fits your needs. Before you can effectively include your new software in your day-to-day business processes, you will need to set up the solution, transition from your current system, and train your staff. This process will require time and effort, so determine how much of your own and your employees time you can reasonably dedicate to the transition. Find out if your courier software provider offers assistance with this transition and if their technical support staff is capable and helpful enough to guide you through this process in the time that you need.