Advancements in modern technology have dramatically altered the expectations of your customers; they have become accustomed to having real-time information at their fingertips. Further advancements are enabling carriers to manage their resources more efficiently than ever. If your company is not taking full advantage of the technology available today, significant business opportunities and profits may pass you by.
The Internet is an integral part of any connected system. This communication channel enables real-time information about your entire operation to be accessible and affected by management, drivers, dispatchers, and customers. A connection to this information will help you to provide unparalleled services and benefits to current and potential customers, ensuring loyalty and continued growth.
Often, “web applications” are suggested as sources of reliable connectivity. A web application is, essentially, just a web page. While these applications have many advantages over traditional server based systems, many problems and limitations are also inherent. OnTime's Smart Clients employ superior technology to traditional server based systems and web applications.
Our Smart Client Technology combines the productivity and performance of desktop applications with the real-time connectivity of the Internet. The OnTime Dispatch and Management programs are not just web pages, but applications run on your local computer, thus providing a rich and responsive experience to users. At the same time, the OnTime programs automatically exchange real-time data via the Internet to other users, partners, and customers.
OnTime Smart Client technology offers incomparable reliability. If you temporarily lose your connection to the Internet, OnTime will gracefully fall into offline mode. While you may lose access to real-time updates for a short time, critical business functions will still be accessible.
We designed the OnTime Suite of applications to be suited to position-specific tasks and functions. Utilizing the capabilities of the Internet to its fullest, OnTime's Smart Client technology enables you to offer unparalleled service to your customers.
OnTime offers a smart way to help your company achieve virtually unlimited growth by utilizing advanced technological tools.
Version 2 of OnTime has been adjusted to better fit the expectations of courier, shipping, and other businesses. Advanced, personal customization is an important component that helps users to become comfortable with the system. In OnTime version 2, nearly everything is customizable, including terminology. Common terms, like customers, are often referred to by different names in different organizations. Some may use the term shippers, some clients, while others simply use customers. Using the right term for your business will make the OnTime software comfortable for your users. To customize the terminology used by OnTime, follow these steps:
- Open OnTime Management Suite.
- Go to the Tools menu and choose General Options.
- Select the Terminology tab.
- We offer some common terms in this area; however, you are free to change the terminology to best fit your business.
- Click the OK button to save the changes and then perform a Synchronization. Everyone in your organization will start seeing your new terms appear throughout the OnTime applications.
Starting with the release of version 2.3.301, route stops that span multiple days may be created within OnTime. In previous versions, OnTime allowed the pickup and delivery times for a route stop to be set, but because only times could be set, there was no way to set the number of days involved.
OnTime now offers the ability to set the number of days that a route stop should span. This flexible approach allows OnTime to calculate the amount of time between the latest pickup time and the latest delivery time, including the number of days. To continue using routes stops that are same-day, enter a zero in the days box. This value indicates that no days should elapse between the pickup and delivery times. To have one or more days elapse between the pickup and delivery times, enter that number of day(s) in the days box.
Regular updates to the OnTime suite of programs continuously feed our users' demand for features that improve the efficiency of everyday tasks. We continue to implement features that allow carriers to take on different types of assignments, which helps to diversify the potential range of work. For some time, we have received requests to start posting information about these new features, ensuring that they are not missed. We will also take time to describe already existent features between releases.
As always, we look forward to hearing your feedback, sharing with our ever-expanding community, and implementing features that will further empower our courier software users.